Facilitator
For other uses of the word see FacilitationA
facilitator is someone who skilfully helps a group of people understand their common objectives and plan to achieve them without personally taking any side of the argument. The facilitator will try to assist the group in achieving a
consensus on any disagreements that preexist or emerge in the meeting so that it has a strong basis for future action.
Business facilitators work in
business, and other formal organisations but facilitators may also work with a variety of other groups and communities.
The role has been likened to that of a
midwife who assists in the process of creation but is not the producer of the end result.
The basic skills of a facilitator are about following good meeting practices: timekeeping, following an agreed-upon agenda, and keeping a clear record. The higher-order skills involve watching the group and its individuals in light of
group process and
dynamics. It is critical to the facilitator's role to have the knowledge and skill to be able to intervene in a way that adds to the group's creativity rather than taking away from it.
A successful facilitator embodies respect for others and a watchful awareness of the many layers of reality in a human group.
In the event that a consensus cannot be reached then the facilitator would assist the group in understanding the differences that divide it.
The
International Association of Facilitators was founded in
1993 to promote
facilitation as a profession.
Some of the things facilitators do to assist a meeting:
*Helping participants show up prepared to contribute
*Codifying the purpose, scope, and deliverables of the meeting or workshop
*Coming prepared with a variety of
group facilitation and dialogue tools that the facilitator is skilled in and can employ in difficult moments
*Keeping the group on track to achieve its goals in the time allotted
*Either providing the group or helping the group decide what
ground rules it should follow and reminding them of these when they are not followed
*Reminding the group of the objectives or deliverables of the meeting or session
*Setting up a safe environment where members feel comfortable contributing ideas
*Guiding the group through processes designed to help them listen to each other and create solutions together
*Asking open-ended questions that stimulate thinking
*Tentatively
paraphrasing or repeating
verbatim individual contributions to confirm understanding and ensure they are heard by the whole group
*Tentatively summarizing a recent part of the discussion
*Recording agreements reached in large script on the wall so all can see and accept the wording
*Recording the current
issues within the group in large script on the wall using phrases agreed by the group
*Offering a possible wording for an unspoken question that may currently beset the group
*Ensuring the group doesn't settle for the first thing that they can agree on because they find it painful to go on disagreeing with each other
*Offering opportunities for less forceful members to come forward with contributions
*Ensuring that actions agreed by the group to carry out its decisions are written up in a large script on the wall for all to see and are assigned to individuals
*Evaluating the performance of the meeting to assist in continuous improvement.
Some things that facilitators don't do:
*Back a particular opinion voiced in the group
*Offer their own opinions
*Let the group unconsciously shy away from a difficult area
*Lead the group towards what he/she thinks is the right direction
Many people confuse the term facilitator and
trainer. Unlike the facilitator the trainer does take an active role and guides the group through an agenda designed to transmit a body of knowledge.
* Sandy Schuman (Editor).
The IAF Handbook of Group Facilitation: Best Practices from the Leading Organization in Facilitation. Jossey-Bass, 2005. ISBN 0-7879-7160-X
* Roger Schwarz (Author); The Skilled Facilitator; Jossey-Bass ; ISBN 0-7879-4723-7 (New & Revised July 2002)
* Janet E. Danforth (CPF, IAF Assessor for the International Facilitator Certification)
[1]* Ron Kraybill (Author); Structuring Dialogue: Cool Tools for Hot Topics;
Riverhouse Epress(2005)
* Ron Kraybill (Author); Group Facilitation: Skills to Facilitate Meetings and Training Exercises to Learn Them;
Riverhouse Epress(2005)
*
The International Association of Facilitators*
The International Association of Facilitators Methods Database*
The Group Facilitation Listserver at the University of Albany NY*
The Master Facilitator Journal: e-zine for facilitators*
The Global Facilitators Network*
Worldwide Network of IAF-Certified Professional Facilitators. Facilitation Services and Training*
Online Facilitation group*
Associations of FacilitatorsFor other meanings of the word facilitator see
Facilitator (disambiguation).
