Expert: Harsh Sharma - 10/14/2005

Question
  Thank Mr. Harsh Sharma on offering and sharing idea on the 3ds max problems,

Q  I am using the 3ds max software since last six month, but some times I face a broblem of shadawn my system while working in a file and when I restart my computer I get the file already corrupted and i could not open it again, these happens while I worke with lighting or Rendering or in particular while I reset a file.

my copmuter cofigeration is
RAM 512
procc 1.7


thanks I hope you get my quation, I am waiting your repaly as soon as possible on my email.

         your    Ahmed  

Answer
Dear Ahmed,
 Thanks for your question. The configuration of the computer that you've mentioned is perfect to run 3DS Max. It seems that your file has got corrupted.

If you're using a Licensed Version, then I'll suggest you to contact the Technical Support Dept. else re-installing the software may fix the problem.

Best Wishes,
Harsh Sharma.