Expert: Allen - 8/25/2006

Question
My wife worked at a bank they have a 401K plan. She changed jobs and requested her money from the company handling the 401K. Was told she had to wait 45 days. Now 80 days later they are telling her one of the bonds has to mature? She should get her money any day. Yet day after day no money, just excuses. Her former employer is no help. She wants to use a portion of the money and put the rest into the plan offered by her new employer, not a 401K but a private retirement account.
How does she get these people off of her 401K, is there a Federal agency that handles this or what?
Thanks

Answer
If you are having a problem you can contact the local office of the Employee Benefits Security Administration (or EBSA). This agency is part of the U.S. Dept. of Labor and the number should be in your local telephone directory or on the internet under www.dol.gov
Good luck.