Expert: Allen - 11/27/2007

Question
My pension is with Fidelity, in march I was injured and off work for several month, I called Fidelity and tried to find out what I had to do to continue paying off my loan, that was suppose to climax in July 07. They kept telling me not to worry about it, that they would notify me if it was going to default. Well here I am back at work and my loan will default in January if I don't pay it all back.
Come to find out Fidelity claims they did not know I was off work. The company knew but they didn't thus they was taking money from my holiday pay and vacations but didn't think this was unusual that the payments were several months apart. My question is! Can I turn these bastards into some government agency or do I just pay it off and like it!

Answer
The government agency that may be able to help you is the U.S. Dept. of Labor - Employee Benefits & Security Administration. However, you are probably fighting a long uphill battle since you don't have anything in writing. I would therefore just pay off the loan if you have the cash available.