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Adobe Acrobat/Printing problem with Acrobat 8 Professional
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Question
I am unable to print pdfs to our network printer - Xerox WorkCenter 7345 from
my Mac w/OSX 10.5.5. All other Acrobat functions work just fine. All other
programs print fine and create pdfs just fine. The only things that won't print are
pdfs. (Created in-house or not.)
Our IT dept. is baffled because they are not familiar with Macs and all PCs in the
building can print pdfs. Do you have any idea what might be causing this?
I'm thinking it must be either a preference or setting we have set incorrectly; or
we are unaware of a glitch that is causing it.
Please help if you can. Thank you.
Hi Beth,
The only things I can think of are, make sure your printer descriptions are up to date, that is you have the latest version from Xerox for OSX 10.5, and try making the Xerox your default printer.
Thanks,
Ken Black
www.bestprintingonline.com
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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Thanks, Ken. All drivers were most current version. However, after checking all, it got me thinking. I fixed the problem by going back to a "fix" I've known for years and just assumed (with all the developments over the years) was no longer feasible. I ask it to Print As Image. And, it printed instantly. Thanks for getting my brain going. Beth | ||
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Ken Black
Expertise
With over 20 years experience in graphic arts as well as working as a preflight and prepress technician for Best Printing Online, I can answer any questions relating to graphic design and printing. This includes but is not limited to Adobe Acrobat, Adobe Indesign, Illustrator, Photoshop, Quark Xpress and just about any other graphics related software.
Experience
Currently employed by
Best Printing Online, I have been working as a graphic designer and printing professional for over 20 years. My experiences range from original design work including layout, illustration and photography to prepress production and troubleshooting. I have done consulting and training for some of the smallest print shops to the largest design agencies and printers in the industry.
Education/Credentials
Occupational Certificate in Darkroom and Printing Technologies from back when light tables and contacting frames were cool. Attended McHenry County College, Columbia College Chicago and Northern Illinois University and strive to attain new knowledge in this field wherever it may be hiding.
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