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About Glenn Fraller
Expertise
Even though I am donating my time to AllEperts.com and I am an Expert, this does NOT mean I know ALL the answers to ALL questions! It seems to me today, people seem to want too much from certain people. I am here because I want to help lead people in a direction I would go. My expertise is limited to Adobe Acrobat 5 (PC) and Acrobat 7 Professional (MAC). If you have version 8 (PC) or (MAC) I, now I am speaking for me only, I would read the help file(s) and research on the Internet every where until I found and understood the solution to my challenge.

Experience
Every business day I use Enfocus Pitstop, a plug-in for Adobe Acrobat 5 (PC) and Professional 7 (MAC). Without it, there isn't that much that can be done without the hassel of opening the PDF within Adobe Illustrator. Then there are font issues!
Education/Credentials
Degreed in Industrial Education and Technology, School of Graphic Communications and work in the prepress field everyday as a toubleshooter.

 
   

You are here:  Experts > Jobs/Careers > Technical Writing > Adobe Acrobat > adobe acrobat

Topic: Adobe Acrobat



Expert: Glenn Fraller
Date: 4/12/2008
Subject: adobe acrobat

Question
I will try not to sound like a complete idiot. But I need help!!
I work in the printing field and often receive PDF files for plate making for offset printing.
I received a pdf file that has a lot of screens. This is normally no problem. But the black text in one of the screens is coming out white when I print it out.
The original file seems to have been created in Illustrator.
I have experimented with every setting I can think of...but to no avail.
Any help on how I can get the text in this one screen to print out black?

Answer
Hello Rosanna,
You are in luck here as I work as a troubleshooter every day in the printing field. Without knowing your workflow I would suggest you open the PDF and SAVE AS postscript then distill with an appropriate Job Option you must have used 10,000 times before. Let me know what happens. Send the file to me at glennf@pressprinting.com and I will get it to work for you, if you care to go that route.

Glenn

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