About Glenn Fraller Expertise Even though I am donating my time to AllEperts.com and I am an Expert, this does NOT mean I know ALL the answers to ALL questions! It seems to me today, people seem to want too much from certain people. I am here because I want to help lead people in a direction I would go. My expertise is limited to Adobe Acrobat 5 (PC) and Acrobat 7 Professional (MAC). If you have version 8 (PC) or (MAC) I, now I am speaking for me only, I would read the help file(s) and research on the Internet every where until I found and understood the solution to my challenge.
Experience Every business day I use Enfocus Pitstop, a plug-in for Adobe Acrobat 5 (PC) and Professional 7 (MAC). Without it, there isn't that much that can be done without the hassel of opening the PDF within Adobe Illustrator. Then there are font issues! Education/Credentials Degreed in Industrial Education and Technology, School of Graphic Communications and work in the prepress field everyday as a toubleshooter.
Expert: Glenn Fraller Date: 5/12/2008 Subject: Adobe Acrobat Professional
Question QUESTION: Every time I open Adobe Acrobat Professional 8 the program closes as soon as I access a file. This seems to be the only problem.
Why does the program shut down as soon as I access a file? This even happen on downloads from emails.
ANSWER: Hello,
Sounds to me like the Preferences are crapped up.
Those little files corrupt every not and again.
PC or MAC? Either way locate the Preferences inside the Adobe Acrobat folder.
OR they may be in Application Support.
Good Luck.
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QUESTION: PC, Windows XP Professional.
I dont know what to adjust in the prefernces. I even uninstalled and reinstalled and nothing. Same thing
Answer Sorry this response took so long.
I believe your situation requires more in depth than I have. However, if you go here:
