AboutKen Black Expertise With over 20 years experience in graphic arts as well as working as a preflight and prepress technician for Best Printing Online, I can answer any questions relating to graphic design and printing. This includes but is not limited to Adobe Acrobat, Adobe Indesign, Illustrator, Photoshop, Quark Xpress and just about any other graphics related software.
Experience Currently employed by
Best Printing Online, I have been working as a graphic designer and printing professional for over 20 years. My experiences range from original design work including layout, illustration and photography to prepress production and troubleshooting. I have done consulting and training for some of the smallest print shops to the largest design agencies and printers in the industry.
Education/Credentials Occupational Certificate in Darkroom and Printing Technologies from back when light tables and contacting frames were cool. Attended McHenry County College, Columbia College Chicago and Northern Illinois University and strive to attain new knowledge in this field wherever it may be hiding.
Question I am using AppleWorks 6.2 and Adobe Acrobat 5.0 to create PDFs on my Mac, system 9.2. I have created two docs allowing printing, and have sent them via email to a printing place (PIP). They can print one of them but not the other. They say that a red flag went up telling them that one of the docs is not printable. Why would that be happening? On both, it indicates in the security information that printing is allowed. Also, adobe doesn't seem to allow me to create a 5x8 PDF document. Am I mistaken? Thanks.
Answer Hello David,
On occasion pdfs created by office applications such as AppleWorks or Microsoft Office create their own set of problems.
In this case, re-saving the document from within Acrobat, as a different name will clear this issue.
As far as creating a 5 x 8 pdf, this should not be a problem.
If you are trying to create this size by cropping the document within Acrobat, you may be prevented from doing so due to the defined dimension from AppleWorks. Try creating the document at the desired size in Appleworks first.
