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Adobe Acrobat/Acrobat and Outlook Express
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Question
Hi,
I've downloaded and installed 9.3 and can open documents from the Acrobat program with no problem. But whenever there is a pdf file attached to an e-mail in my Outlook Express and I double click, I get a message that I need to install Acrobat--and not even the current version. Any experience with this problem?
Art
Hi Art,
Sorry, I can't say I have experienced this issue.
My suggestion is that you do not open attachments from Outlook Express that way.
You are better of downloading the attachment first and then opening it.
This will give any security or virus protection you have a chance to scan the file first.
It will also prevent Outlook or Windows from trying to associate the file with something else, which may be happening here.
Windows may be trying to open it within a browser (possibly Explorer) using a pdf viewing plug-in that you may not have installed or active.
Thanks,
Ken Black
www.bestprintingonline.com
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Ken Black
Expertise
With over 20 years experience in graphic arts as well as working as a preflight and prepress technician for Best Printing Online, I can answer any questions relating to graphic design and printing. This includes but is not limited to Adobe Acrobat, Adobe Indesign, Illustrator, Photoshop, Quark Xpress and just about any other graphics related software.
Experience
Currently employed by
Best Printing Online, I have been working as a graphic designer and printing professional for over 20 years. My experiences range from original design work including layout, illustration and photography to prepress production and troubleshooting. I have done consulting and training for some of the smallest print shops to the largest design agencies and printers in the industry.
Education/Credentials
Occupational Certificate in Darkroom and Printing Technologies from back when light tables and contacting frames were cool. Attended McHenry County College, Columbia College Chicago and Northern Illinois University and strive to attain new knowledge in this field wherever it may be hiding.
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