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Adobe Acrobat/Deactivation of Adobe Professional 9
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Question
Hi Ken,
I have to wipe a computer and reinstall Adobe Professional 9. Before doing this, I need to deactivate Adobe Professional 9. Where do I deactivate it? I looked in HELP but do not see deactivate in the submenu. What am I overlooking?
The installation is either part of one of the Creative Suites and you will need to deactivate from one of the other applications, or your serial number is part of a volume group of numbers and deactivation is not necessary. That is the info from Adobe.
You may also be having an issue with the installation itself, try clicking the fix installation item under the help menu.
Thanks,
Ken Black
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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Thanks, Ken. I think you nailed it. I suspect it was from a volume license. | ||
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Ken Black
Expertise
With over 20 years experience in graphic arts as well as working as a preflight and prepress technician for Best Printing Online, I can answer any questions relating to graphic design and printing. This includes but is not limited to Adobe Acrobat, Adobe Indesign, Illustrator, Photoshop, Quark Xpress and just about any other graphics related software.
Experience
Currently employed by
Best Printing Online, I have been working as a graphic designer and printing professional for over 20 years. My experiences range from original design work including layout, illustration and photography to prepress production and troubleshooting. I have done consulting and training for some of the smallest print shops to the largest design agencies and printers in the industry.
Education/Credentials
Occupational Certificate in Darkroom and Printing Technologies from back when light tables and contacting frames were cool. Attended McHenry County College, Columbia College Chicago and Northern Illinois University and strive to attain new knowledge in this field wherever it may be hiding.
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