About Carol Ott Expertise I can answer any questions that pertain to Acrobat 3.01, 4.0, and most questions pertaining to 5.0. I use PDF extensively, and was already selected as a "Ask the Expert" expert under my previous e-mail address, csott@earthlink.net.
Experience I have used Adobe Acrobat since version 2, and would consider myself to be an advanced user.
Question Dear Carol,
I have Adobe Acrobat 4.0. I am running on XP. I am doing graphics in Print Artist 4.5 and convert my files to pdf. For some reason, I cannot find Distiller on my computer. Nor can I find any postscript files. On my old computer, both printers, writer and distiller, are options in my computer folder. My old computer was Windows 98. How do I get distiller to work on my xp?
Answer Hi there --
I'm running XP, and I had to do a complete reinstall of Acrobat in order to get Distiller to show up. In your PROGRAM FILES>ADOBE> folder, can you see that Distiller's installed? If so, you could try doing a INSTALL PRINTER from the START>SETTINGS>PRINTERS AND FAXES menu.
If you can't find Distiller at all on your computer, then you can do an install again -- just choose Distiller when you put in the CD.
