You are here:

Adobe Illustrator/problem with opening a file

Advertisement


Question
last night I made some artwork, I used 4 layers in that file
and I palced an image of psd format on the existing layer but, it can't placed. I tried so much but it can't happened. finally I closed the file by saving, and I tried to open the same file, but the file is showing some errors while opening. after opening, file becomes blank. the error is that "can't open the illustration. The illustration ended unexptectedly."


Answer
Sorry this is late Mahesh,

Allexperts never sent me your message.

Unfortunately, this is one of the questions I cannot help with.

Your file is probably corrupt and cannot be recovered.
It could be because of the data in the image you attempted to embed but that is not necessarily why. Sometimes this happens.

You can try opening a new blank AI document and then try to place the corrupt document into it using File > Place. Sometimes that works.

If you did indeed place the image (as linked), sometimes it helps to open the linked image in PhotoShop and re-save it.

Good luck,
Amy  

Adobe Illustrator

All Answers


Answers by Expert:


Ask Experts

Volunteer


Amy

Expertise

I can help troubleshoot your Illustrator 9 through CS3 (and most CS4) problems and suggest the best way to get the results you need. Although I can help with some installation issues, my forte is prepress and how to use the tools and functions in the application itself.

Experience

I've been a graphic artist for over 20 years. Oh my God, 20 years.

Education/Credentials
Bachelor of Fine Arts

©2012 About.com, a part of The New York Times Company. All rights reserved.