Question Hey there,
I am using Illustrator CS2, on a PC.
I am trying to open an Illustrator file I was working on just last night. However, when I attempt to open, it says 'an unknown error has occurred.' Other files will open properly.
I can place the file into another Illustrator file, however, much of the artwork I need was outside the 'page,' and it does not import. I can see a preview of the whole piece when I do File\Load.
The problem may be with a font (I downloaded a custom font, but have tried all the deleting of font lists, etc.)
I have also received a message saying 'An unknown shading type was encountered,' when attempting to place the file.
Thanks so much for your help, this is really selfless and we all appreciate it so much!
Answer Hi Paul,
you tried all the right things.
When you placed it, you placed it as embedded (not linked), correct?
You also tried deleting the CS2 Settings Folder -or- AIprefs file?
You could also try distilling it...
You could try sending me the file and I'll try opening it with CS3.
AmyLynPace@yahoo.com
