Expert: Kevin Stohlmeyer - 5/6/2008

Question
Hello, I have windows Xp S2 installed, running Illustrator Cs3.. when iam doing a job(s) & switching between programs or just typing for a long time in illustrator the font will change to some Russian font & will not let me change it back to any other font. So iam force to close the program & restart it over & over. i have also reinstalled illustrator & older versions but the same problem happens, but this only happens in illustrator not to any other program i have... i have installed spyware & virus scanners but there all clean.. i don't know what the problem is.. if you can help that would be great.. Thank You

Answer
Hi John,

Are you running a font manager? Ive seen this problem before when people do not use a font manager and have too many fonts installed in their system or application folder. I would find the font that it is defaulting to and remove it from your system and then clean up your fonts to see if the same issue occurs.

Im surprised that this is only happening with Illustrator though, it usually happens with most Adobe products if one has it, they all do.

Thanks

Kevin