Expert: Kevin Stohlmeyer - 9/22/2008

Question
QUESTION: Hi Kevin,
I have a question for the paste 3 days I have been working in illustartor. I did a logo it's not that complicated, but when I save it and closed and try to open it up for some reason illustratos closes down and it does not allow me to work on it again. I am working on a CS version. the color mode of my logo is cmyk I am mainly using 5 colors some type and I used the blending mode in a work to give that word a little dimension. When I try to place the file in indesign and even preview it allows me to see it, but when I want to work on it again in illustrator I can not access it. Any ideas why this is happening? Any suggestions? Am I doing something wrong?

I just want to be able to have my art work so, later on when I can do letterheads, envelopes and place the logo in different things I am able to do so.

Thank you so much in advance for your help.

ANSWER: Hi Paola,

This sounds like one of two things: either the install was corrupted or you do not have enough memory (RAM) to run Illustrator. I would first check your RAM to make sure you meet the minimum requirements listed on the box, being sure nothing else is running.


If you do have enough RAM, you may have to reinstall AI.

Thanks

Kevin

---------- FOLLOW-UP ----------

QUESTION: Kevin,
I checked, but that does not seem to be the problem about the ram. I think it's something else because it's only happening to that logo.
Should I do it in another program? I even saved as a .eps and it did the same thing.
Thank you so much for your help.
Paola


Answer
Hi Paola,

I would try to recreate the logo without any of the blending modes and see if you can still open it. Then one by one, add your blending mode, save, close and try to reopen to see what is conflicting.

There is no master solution for what is happening, so narrowing it down is your only hope.

Thanks

Kevin