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Adobe Illustrator/Object disappears when saved as jpg/png

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Expert: - 10/21/2009


Question
Created a logo which includes two rectangles, an icon and text.  When saved as an ai file, no problem.  When saved as a jpg/png, the most recently added rectangle disappears.  What am I doing wrong?

Answer
Hi Michele.

Open the Transparency window and the Attributes Window.
In Transparency, make sure your rectangle is set to Normal blend mode and not something else like "Screen." And in Attributes, make sure it is NOT set to overprint fill or stroke.

When saving as PNG, make sure you are not making that color transparent.

If it's not that, write me back at AmyLynPace@yahoo.com and send me the file. I use CS3 here so please save down for me =)

-Amy

Adobe Illustrator

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Amy

Expertise

I can help troubleshoot your Illustrator 9 through CS3 (and most CS4) problems and suggest the best way to get the results you need. Although I can help with some installation issues, my forte is prepress and how to use the tools and functions in the application itself.

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I've been a graphic artist for over 20 years. Oh my God, 20 years.

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Bachelor of Fine Arts

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