Expert: Amy - 10/13/2009

Question
I have created a document in Illustrator CS4 but when I hit "save as PDF" and the PDF loads, the PDF is missing the blue masthead which is on my CS4 illustrator document.  I have not had this problem before and I can't figure out what to do to correct it.  Can you suggest anything please.

Answer
Hi.

Hmmm. Is the masthead on a non-printing layer?
Is it an imported graphic? Embed it instead of linking it (also shouldn't matter).

Is it set to some funky transparency or overprint (unlikely culprit with something that's blue).

Could be so many things - I bet I can figure it out quickly if I look at it.

If it isn't one of the above, save down to CS3 and send AI file to me at AmyLynPace@yahoo.com - I will let you know right away.

-Amy