Expert: Tom Rouze - 4/2/2009

Question
Hi,
i saved a basic illustrator file as .eps when i went to reopen it to make a few changes, it says 'the file "FileName.eps is in an unknown format and cannot be opened". the file was about 400kb and is now 16kb. i have tried opening it in various programs like indesign 7 photoshop but to no avail. i have also tried to place it in an existing file and it still does not work. This has happened to me with a few files and i am afraid it might affect the rest of my work (approx 9,000 files) Is there anything i can do to prevent this from happening?

Answer
Hello Farhaan,

Have you checked to see if these files will open on another computer? Do the files reside on the local computer or a server? Are you on a Mac or PC?
I'm not 100% sure what the problem is but I will try to help troubleshoot with you.

Thank you,

Tom