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About Amy
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I can help troubleshoot your Illustrator problem and suggest the best way to get the results you need.

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I've been a graphic artist for about 20 years. Oh my God, 20 years.
 
   

You are here:  Experts > Computing/Technology > Graphics Software > Adobe Illustrator > Links, File only opens within AI

Adobe Illustrator - Links, File only opens within AI


Expert: Amy - 6/12/2009

Question
Hi Amy,
I have a two questions
1) My links are not staying after I create a file. Once I place a file, like a PSD graphic into a file I created in AI the link should stay. If I close that file and open again the link has been broken.
2)I can not launch a AI file by just clicking on the file. I have to open the file from within AI.

Answer
Hi Randy.

Mac or PC and what's your version?
Are you by chance working on a network?

I am going to guess you are on a Mac. Take a look at this post on the forums and see if this sounds like it could be the problem. Some of the participants also suggest that the user account might need to be re-created (reading between the lines, there).

http://forums.adobe.com/message/1257095#1257095

Thanks
Amy

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