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Adobe Illustrator/Installed CS3 on new computer, Now Getting Error Loading Plugins (Control Panel.aip)

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Expert: - 1/20/2010


Question
Hi,

I recently upgraded to a new computer and tried to reinstall my CS3 premium professional to the new machine.  The new computer is in the same operating system (Windows XP).  

After getting a plugin error (Error Loading Plugins. Control Panel.aip), I searched the web for solutions.  I tried loading the Illustrator 13.0.2 updater and I'm still getting the error.

What else can I do to fix this?

BTW, Photoshop openings without any problems. But, I also get an error in INDD (JavaScript Error (#30619, Error String and item with that name already exists. Line 345).  If you know how to fix this INDD issue let me know!  I'm searching the web for clues.

Thanks for your help!  

Answer
Hi Polly,

As you have probably discerned, your install was corrupted. Here is a tech document on common install problems with CS3 on Windows XP. Try these suggestions and see what happens.

http://kb2.adobe.com/cps/401/kb401046.html

Thanks

Kevin

Adobe Illustrator

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Kevin Stohlmeyer

Expertise

I am an Adobe Certified Instructor. I can answer all your questions about Adobe Illustrator version 8 through the new Adobe CS5 versions.

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I am an Adobe Certified Instructor for Adobe Illustrator and have been teaching this application to college students for the past 6 years. I now teach this as a corporate instructor.

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Milwaukee Adobe Users Group National Association of Photoshop Professionals C2 Graphics Productivity Solutions

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BA - Graphic Design Adobe Certified Instructor - Illustrator Adobe Community Professional

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