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Adobe Illustrator/Illustrator not saving EPS


Hi I have been experiencing an issue with saving EPS files in Adobe Illustrator cs6. When I click Save As it will only save up to 3% of the way and then just stop and freeze. I am not able to do anything, making me have to Force Quit. Any ideas how to fix this?? Thanks in advance!

Hi Jessica,

First, make sure you have run all updates. Then quit AI, then double click to reopen the app. Immediately hold shift+alt+Ctrl (win) or shift+opt+cmd (Mac). Be sure to hold these keys before the startup screen shows. This will reset your illustrator preferences. If this does not fix your issue I will need to know what OS you are running and what drive you are aaving to.



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Kevin Stohlmeyer


I am an Adobe Certified Instructor, Adobe Community Professional and Adobe Freelance Professional. I travel nationally speaking on Adobe Creative Suite applications, including Illustrator and design. I can answer questions about Adobe Illustrator version CS1 through the all-new Creative Cloud.


I am an Adobe Certified Instructor for Adobe Illustrator and have been teaching this software in college/higher education and for an Adobe Authorized Training Center since 2000. I have been an active user of Adobe Illustrator as a professional graphic designer since 1994. I am also the author of the Adobe Illustrator Certified Expert Exam. I am a published author for Adobe Inspire Magazine, writing articles on Creative Suite applications including Photoshop, Illustrator and the Adobe Touch apps.

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