Adobe Illustrator/CS3 error

Advertisement


Question
I know you answered this before, but the solution didn't work.    Every time we go to save an .ai file it tells us that "an error has occured."  I've deleted all the Adobefnt*.lst files as well as Adobe Preferences file, but that didn't fix it.

Any other suggestions??

Answer
Hi Chris,

Since CS3 is so new, I'm going to suggest that you go to the User Forums at Adobe.com and look for posts related to your specific platform, version, error message, type of document you are trying to save, etc.

More messages like yours are appearing every day and the "good ol' fixes" just don't work with this CS3-specific error.

Good luck!
Amy

Adobe Illustrator

All Answers


Answers by Expert:


Ask Experts

Volunteer


Amy

Expertise

I can help troubleshoot your Illustrator 9 through CS3 (and most CS4) problems and suggest the best way to get the results you need. Although I can help with some installation issues, my forte is prepress and how to use the tools and functions in the application itself.

Experience

I've been a graphic artist for over 20 years. Oh my God, 20 years.

Education/Credentials
Bachelor of Fine Arts

©2012 About.com, a part of The New York Times Company. All rights reserved.