Expert: Tom Rouze - 3/29/2006

Question
Hi there,

My illustrator keep crashing at odd times. i tried to replace the aiicon.dll file and i even re-installed it.
The windows event viewer tells me that there was a Dr.Watson log ( idont have the out put with me, but i can provide you with it)
Basically, Illustrator 10 will just disappear and all the work will be lost. i will have to go back into it and then start all over.

I hope that you will be able to help me out, since this problem has been happening for a good 4 months and i cant get a solution.


Thank you in advance,


Vlad.

Answer
Vlad,
I don't have an answer for you but my suggestion temporarily is to save frequently.  I have heard that Illustrator 10 had a few bugs but I haven't experienced anything like the problem you are having.  Have you tried Adobe help?  Sometimes there are other posts on thier website that may help.

Sorry I couldn't be of more assitance.

Thank you,

Tom