| Subject | Date Asked |
|
| white border | 11/16/2009 |
Q: I created a brochure, size 8.5X11, no border, right to the edges, when i print it, it has a white ...
A: Its not your document, its your printer. Most printers cannot print edge to edge. They require on ...
|
| file size | 11/13/2009 |
Q: I need to design a banner of 1.2 meters x 9 meters, it seems that illustrator can only create files ...
A: I would appreciate it if you would hold off on rating my answers before you ask follow ups. Rating ...
|
| illustrator CS - imported jpg resolution is highly pixelated | 11/11/2009 |
Q: when i insert jpgs into my .ai file, i find that it looks more or less okay when at full size (say ...
A: You should be resizing your jpgs in Photoshop. Illustrator is a vector program and is not mean to ...
|
| Illustrator CS3 files saved as JPEG | 11/10/2009 |
Q: I work in Illustrator predominately and have 2 clients both experiencing trouble receiving a JPEG ...
A: Are you e-mailing these files to your clients? Entourage and Outlook have issues with attached files ...
|
| gradient color to transparent | 11/9/2009 |
Q: I am fairly new to CS3 and need to know probably in more detail than most people how to do a ...
A: Signe, What you are trying to do is very advanced in Adobe Illustrator and would be better if you ...
|
| gradient color to transparent | 11/7/2009 |
Q: I am fairly new to CS3 and need to know probably in more detail than most people how to do a ...
A: I did not realize that this was for Adobe Illustrator, and I gave you an answer for Photoshop. To ...
|
| illustrator eps files | 11/7/2009 |
Q: I spent the day making a 24" x 30" poster. I started in Photoshop, saved as a eps, placed it in ...
A: This all really just has to do with the type of files you are saving out. First, you can save your ...
|
| gradient color to transparent | 11/6/2009 |
Q: I am fairly new to CS3 and need to know probably in more detail than most people how to do a ...
A: First select the gradient tool (type "G" on your keyboard to jump to it). Then select white as your ...
|
| Illustrator CS - File wont open | 11/6/2009 |
Q: I Have just bought a MacBook Pro and transferred (using the migration facility) all my programs and ...
A: Sorry D, I've never heard of an error like this before nor can I find any tech documents ...
|
| Disappearing Icons on Toolbox Bar and other Bars | 11/4/2009 |
Q: I actually have 2 questions related it Illustrator. The first questions is that for reasons I can ...
A: For your resize issue, go to view>show bounding box. It must have accidentally been turned off. ...
|
| Illustrator Document size and Printing as a PDF | 11/2/2009 |
Q: I am making a book and have designed each of the pages in Illustrator. Each page is 5 x 7 and ...
A: What could be causing your pages to be different sizes is if you have images or something else ...
|
| Illustrator CS4 | 10/30/2009 |
Q: I have not tools other than main tools in Illustrator. How do I load them? ANSWER: Hi Angel, By ...
A: You can try resetting Illustrator first by holding down shift+opt+cmd (mac) or shift+alt+ctrl (win) ...
|
| Illustrator | 10/25/2009 |
Q: I am using Illustrator CS4 and would like to import new fonts that I would like to use into the ...
A: The only limitations you have for fonts is your system memory. How many do you have installed? What ...
|
| graphic design | 10/24/2009 |
Q: I hope you can answer my question. I am interested in selling custom t-shirts. I do not know how ...
A: If you are serious about selling shirts, you may have to invest in some software. Either way ...
|
| missing font | 10/24/2009 |
Q: Kevin, I see a few people have asked about missing fonts in Illustrator CS (3). I have a few design ...
A: I would invest in some font management software first. You can purchase a really nice pro app for ...
|
| Connecting shapes | 10/21/2009 |
Q: I am trying to create a floor plan using illustrator, it seems really simple but I'm a newbie as I ...
A: Go to window>Pathfinder and open the Pathfinder palette. Select both rectangles using the Selection ...
|
| Cropping in AI cs4 | 10/14/2009 |
Q: USING CS4. Say I have a picture in a box I've drawn. The picture extends over the edges. How do I ...
A: Do not use the pathfinder to do this. It will not work. Create a rectangle shape above your artwork, ...
|
| Cropping in AI cs4 | 10/14/2009 |
Q: USING CS4. Say I have a picture in a box I've drawn. The picture extends over the edges. How do I ...
A: There is no more crop tool in CS4, what you are using is the Artboard tool, which changes the size ...
|
| title for an exhibit | 10/6/2009 |
Q: I am working on an exhibit and want to make the title signage. I just don't know how to make the ...
A: You will need to create your document to the size you want printed. Then take the text tool (T) and ...
|
| How to reverse in illustrator cs4 (and even photoshop cs4) | 9/28/2009 |
Q: my husband is a artist who draws by hand, scans the image into illustrator cs4 and then colors it ...
A: Normally, you would find a mirroring option in your print dialog box. If not, you can do the ...
|
| Selection of colors for use in brochures and website | 9/26/2009 |
Q: Kevin, Thanks for taking the time to read this email. I'm creating company brochures and a website ...
A: You are heading down the right path - I would create this using Illustrator. Only because you can ...
|
| directional feather in illustrator cs4? | 9/23/2009 |
Q: I'm looking for the directional feather in illustrator cs4, and I can't seem to locate it. I have ...
A: There is no directional feather tool or effect in CS4. What you have now is directional gradients ...
|
| Changing Color of a Logo | 9/22/2009 |
Q: I should begin by saying I have little to no experience with Adobe Illustrator, and some experience ...
A: It sounds like you have a Photoshop EPS and not an Illustrator EPS file. You can open the file in ...
|
| Pantone colour swatches | 9/20/2009 |
Q: I'm hoping you can help me with an Illustrator 10.0.3 question. I recently upgraded my Microsoft ...
A: It sounds like the MS install corrupted some of your AI app. This could be the start of something ...
|
| Illustrator 9 | 9/18/2009 |
Q: First let me say that I am so happy to find this site to know, as an amateur, that I can access ...
A: Actually your whole process is setting you up to fail. Here's how you should do this: First, do ...
|
| Color profile issue in Illustrator | 9/18/2009 |
Q: My counterpart in the on-site worked on a art work in Illustrator on a Mac. When I open the same ...
A: Under Preferences>Color Profile your two settings should match exactly. If they do not, a color ...
|
| Illustrator CS3 | 9/17/2009 |
Q: I have reset my virtual memory to 4092 min, 8184 max. ANSWER: Hi Jesse, Virtual memory can be a ...
A: I understand that, but remember its not about how much you have installed, its more about how much ...
|
| Adobe Illustrator CS3 | 9/16/2009 |
Q: Trying to save a file I get this this message "The operation cannot complete because there isn't ...
A: So really you only have 2 gigs or RAM, not 12. I usually only run about 300 fonts actively. What I ...
|
| Adobe Illustrator CS3 | 9/16/2009 |
Q: Trying to save a file I get this this message "The operation cannot complete because there isn't ...
A: You can't be using all your memory or you wouldnt be able to start up anything. If you go to your ...
|
| Adobe Illustrator CS3 | 9/16/2009 |
Q: Trying to save a file I get this this message "The operation cannot complete because there isn't ...
A: The first suggestion is to make sure that 1. you have all other applications and utilities shut ...
|
| adobe illustrator | 9/14/2009 |
Q: I use a Wacom board and am drawing with the pencil tool and want to retain/maintain the specified ...
A: You can set a graphic style to change your images with just one click after creating them. Take one ...
|
| Creating & Saving Small .ai text files | 9/10/2009 |
Q: I create & save many .ai file (CS2-PC-Win XP) and find the .ai file I email on a 2" x 2" image ...
A: 1500 k is not really that huge in the larger scheme of things. However, I reiterate original answer ...
|
| Creating & Saving Small .ai text files | 9/10/2009 |
Q: I create & save many .ai file (CS2-PC-Win XP) and find the .ai file I email on a 2" x 2" image ...
A: I would outline your fonts so they are no embedded in the file. AI does not give you any options for ...
|
| Registered Trademark Symbol AI CS4 | 9/10/2009 |
Q: I'm looking for the registered trademark symbol that is supposed to be found by clicking on the Type ...
A: It may not be available for that particular font. Either way, if you type Opt+R on a mac or Alt+R on ...
|
| Ilustrator >Create pdf files>size | 9/10/2009 |
Q: I'm working' with illustrator to edit some contracts for a client. The contracts are already created ...
A: The contracts were probably created in InDesign. Unfortunately when you try to edit a PDF in ...
|
| CS4 Illustrator Selection tool Problem | 9/3/2009 |
Q: I've been using selection tool to resize all the time and just today, I am suddenly unable to do so. ...
A: You do not need to reinstall the entire application, that is a bit harsh. If turning your bounding ...
|
| spot colours | 8/25/2009 |
Q: just done a 2 colour job. the two colours were 100k and 100m. I mixed them up with the cmyk ...
A: The issue is that you created CMYK values in an RGB Color mode. When you convert RGB to CMYK, the ...
|
| Edit scanned files (tif) | 8/24/2009 |
Q: Ok, here goes. I work for a small printing company, so the way I handle files is a little different ...
A: Unfortunately, the best way to separate these items out is to do so by hand, not via Live Trace. It ...
|
| Line tool + text | 8/21/2009 |
Q: I have a black line with a certain width drawn with the line tool. I add some text to be attached to ...
A: Your line tool is not unstable, rather it is the method that you are creating your text. When you ...
|
| sizing | 8/21/2009 |
Q: I would like to know how can I make a rectangle 16cm x 12mm and when I print the image be those ...
A: Take the rectangle shape tool and click once on your artboard (page). Then enter your dimensions - ...
|
| Printing multiple pages | 8/21/2009 |
Q: I've tried to print 25 copies of a regular 8.5x11 document. I sent it to the printer with 2 copies ...
A: It sounds like this could be a case of your printer being out of memory for your file. Have you ...
|
| Illustrator Grayscale | 8/20/2009 |
Q: I have a logo that is grayscale. I went to Filter, Colors and convert to grayscale. But the file at ...
A: There is no Grayscale color more in Illustrator. You can create Grayscale art in CMYK mode. To ...
|
| compound paths in AI CS4 | 8/17/2009 |
Q: I'm getting undesirable and unpredictable results with compound paths in AI CS4. I was supplied a ...
A: Looking at your example, the tear drop is definitely not closed. The easiest thing to do is to ...
|
| text question | 8/17/2009 |
Q: I'd like to ask why illustrator isn't creating a separate "sublayer" for each of the letters in my ...
A: Sublayers are always created for each text block, never for each letter. If you wish to have ...
|
| compound paths in AI CS4 | 8/14/2009 |
Q: I'm getting undesirable and unpredictable results with compound paths in AI CS4. I was supplied a ...
A: You can enclose image files on this site with your question, but it seems to be that your tear drop ...
|
| can't print illustrator cs2 | 8/13/2009 |
Q: i have installed illustrator cs2 but the problem is can't print please give a solution
A: This can be for several reasons. One- sometimes you have to reinstall your print drivers after you ...
|
| Automated arrowhead/labels in Adobe Illustrator | 8/11/2009 |
Q: I am an intermediate user of Adobe Illustrator CS2, and am currently working on some technical ...
A: After you create the arrowheads using Effects>Stylize>Add Arrowheads, be sure to go to Object>Expand ...
|
| Font Problem | 8/9/2009 |
Q: I need to modify AI files created by another person using CS2 on a Mac. I am using CS4 on a PC. When ...
A: You may have similarly named fonts that are not exactly what the other person used. I have this ...
|
| Editing Text in Illustrator CS3 | 8/5/2009 |
Q: I hope you can help me. I have to change some text in an Illustrator file. I click on the text and a ...
A: It sounds like you do not have live text, rather the original text has been changed into shapes ...
|
| found a difficulties to export to PDF | 7/31/2009 |
Q: I'm creating a very big banner 5.14 m x 1.12 m. When I'm try to export to a PDF. There are some ...
A: Yes you have made a file too large to export to PDF. What you will have to do is talk to your ...
|
| Save AI to .pdf in oder to print offset such as poster, brochure... | 7/31/2009 |
Q: I don't know how to save .ai file to high quality .pdf file to print poster, brochure... Please ...
A: Go to file>save> for the file format choose Adobe PDF. Then in the PDF options box, choose the ...
|
| JPG discrepancy between CS & CS2 | 7/29/2009 |
Q: When I export an AI file as a JPG in CS, my image comes out as desired. However, when I export the ...
A: You're right there should be no discrepancy between the two. You may want to check your color ...
|
| re claiming vector paths- art is in word but was .ai originally | 7/27/2009 |
Q: I have a word file from client. The logo obviously was originally an .ai file. Without having to ...
A: You can use Live Trace to speed up the process, otherwise retracing is the only way to get it back. ...
|
| Illustrator Drop Shadow Effect | 7/25/2009 |
Q: I'm artworking a master logo in Illustrator CS3 which will be supplied to various users. The logo ...
A: Illustrator CS3 Drop Shadow was notorious for creating transparency issues in other application, ...
|
| Changing a logo to a pantone color | 7/24/2009 |
Q: I am trying to change a 2 color logo (a jpg) to the company's pantone color which is pms 350. I have ...
A: Illustrator is definitely easier, you can either recreate it from scratch or use Live Trace. In ...
|
| using a jpg or png in Illustrator | 7/24/2009 |
Q: I have CS4. I am trying to jazz up a logo that I have in jpg and png. When I place or embed it into ...
A: When you place your image, click "Live Trace" in the options bar. Then select your preset that works ...
|
| Illustrator | 7/23/2009 |
Q: I'm working with CS3, I was working on an ad and when I saved it as a PDF some of the graphics were ...
A: It sounds like your graphics were linked instead of embedded or are missing. Make sure they are all ...
|
| Illustrator RAM | 7/23/2009 |
Q: I'm having a consistent problem with Illustrator CS3. While working with illustrator, saving files ...
A: The answer is simple- you really do not have enough RAM for your Illustration. What I normally find ...
|
| Opening a really old mac .eps file | 7/23/2009 |
Q: I am trying to open a very old .eps file I created on my mac using a version of ...
A: If you get an unknown format when you try to open, chances are this is not really an .eps file. It ...
|
| Saving as Jpeg | 7/22/2009 |
Q: I have been using AI for about two years, yet I consider myself fair with using AI - with the basic ...
A: If you have a quarter of a Terabyte of memroy then kudos, thats the most RAM I have ever heard ...
|
| Recognising lines from imported files | 7/22/2009 |
Q: I am wondering if it is possible to take scanned documents or other files containing line drawings, ...
A: You can use the Live Trace feature in CS3 or 4 to change scanned images into vector paths. Try using ...
|
| Rounded Corners | 7/21/2009 |
Q: need help - in cs4 to make rounded corners on a rectangle picture.
A: Effects>Stylize>Rounded Corners. This only works on vector images. If you are talking about a placed ...
|
| "Embed" | 7/20/2009 |
Q: I am using adobe illustrator CS2 version and i use lots of pictures in my work. Recently i have a ...
A: Marilena, The reason you have no "embed" option is because the images are already embedded. When ...
|
| illustrator and cad | 7/15/2009 |
Q: I am using the educational version of autocad 2010. I am trying to place my drawing into ...
A: Illustrator CS3 does not support Cad 2010. Im not even sure if CS4 can support this version since it ...
|
| Illus CS4 | 7/14/2009 |
Q: Kevin- Hi there. I'm trying to make several Illustrator vectors (hundreds) – each a self-contained ...
A: I guess you've figured out that there is no way to "trick" this. The only option I can think of is ...
|
| editing text in a layered file | 7/14/2009 |
Q: I've unlocked all the layers, but can't edit text in a file created by someone else. what am I ...
A: It all depends on how the person that created this file set it up. You can convert text into shapes ...
|
| editing text in a layered file | 7/13/2009 |
Q: I've unlocked all the layers, but can't edit text in a file created by someone else. what am I ...
A: It could be that the text is outlined into shapes and not actually editable fonts. Otherwise, go to ...
|
| missing font | 7/13/2009 |
Q: I designed a web header in illustrator CS4, but when I open it it says it cannot find the fonts I ...
A: It must have been on another computer and they are not installed on the current one. Neuropol is ...
|
| adobe printing image crooked | 7/6/2009 |
Q: I have a HP B8350 printer when I print graphics to the printer the image goes an 1/8 askew it is ...
A: If the image is skewing or crooked as your title says, than this is strictly a printer issue, not an ...
|
| Adobe Illustrator | 7/6/2009 |
Q: when i choose edit original command in the illustrator-CS3 the image not open in the photoshop, how ...
A: This is because you have not saved your document from Photoshop, you have just placed a file you ...
|
| Printing from illustrator | 6/30/2009 |
Q: I need help! A work colleague, who is no longer available, created double sided leaflets in ...
A: You cannot have two pages in Illustrator 12. What you can do is save the first page as PDF, then ...
|
| Direct Selection Tool in CS2 | 6/30/2009 |
Q: I bought the entire Adobe Creative Suite CS2 maybe 3 years ago. I've been using Photoshop CS2 ever ...
A: I have not heard of this issue with linked images crashing AI and Adobe no longer supports CS2 (they ...
|
| CS4 Illustrator | 6/30/2009 |
Q: I have been having a lot of trouble with opening saved files in CS4. I have contacted Adobe and ...
A: Lets try to work through this and find out exactly where it is failing. First, Im running under ...
|
| embedded image "Link" information goes missing | 6/26/2009 |
Q: I have an unusual problem it seems. Yes I am on a network. PC user. CS4 Suite, Illustrator Question. ...
A: You can have linked images with link information or embedded images with no information. There is no ...
|
| illustrator cs3 saving as | 6/25/2009 |
Q: Illustrator CS3 will save eps files with no issue. But when I try to save as ai files it says "an ...
A: Sorry the suggestion didnt work. Unfortunately with this service our advice is only as good as the ...
|
| changing color of type on a path in Illustrator CS4 | 6/24/2009 |
Q: Kevin, I'm a student; my experience with photoshop/illustrator is weeks old. For a project I'm ...
A: This is something you should follow up with your instructor since this is homework. I would outline ...
|
| mask of entire image | 6/16/2009 |
Q: (Mac/AI CS3/PS CS) Hi. I need to create a solid black "mask" in the shape of a 4/c image I want to ...
A: Ok, this is a little more complicated if the only image you have is bitmap and you are on the right ...
|
| mask of entire image | 6/16/2009 |
Q: (Mac/AI CS3/PS CS) Hi. I need to create a solid black "mask" in the shape of a 4/c image I want to ...
A: Im confused as to why you need to fill the areas in with black. Are you really printing 4 color plus ...
|
| Can't resize any object | 6/16/2009 |
Q: I'm unable to resize any objects or text box in illustrator CS3. Bounding box and edge are already ...
A: Double check the top of your window (below the options bar) and make sure you are not in "Isolation ...
|
| Offending operator: "XI" | 6/11/2009 |
Q: Kevin, I came in this morning to find my file, and the previously saved progress file both corrupt ...
A: The only time I have had errors like this is when people save as as an ai file with the PDF ...
|
| printing on the entire page | 6/11/2009 |
Q: I want to print on the entire a4 page from illustrator. However it prints all the way to the left ...
A: Yes you are correct this is where the printer grabs the paper. Unless you have a printer that can ...
|
| illustrator cs4 | 6/10/2009 |
Q: I have two questions. I want to design t-shirts and sell them. So far adobe illustrator has been ...
A: Lynnsie, Illustrator is a pretty technical application, so if you have no background in design ...
|
| Proper Websettings | 6/9/2009 |
Q: When creating an image in illustrator what it the proper way to save for the web and does it have ...
A: Yes it does have to be RGB for the web. When you go to the web use the File>Save for Web and ...
|
| Clipping Mask | 6/9/2009 |
Q: I'm using a clipping mask to set the boundaries on a grunge effect for a project, but when I use ...
A: If you are just trying to mask a layer, then you should apply the mask to the layer itself. Make ...
|
| Clipping Mask | 6/9/2009 |
Q: I'm using a clipping mask to set the boundaries on a grunge effect for a project, but when I use ...
A: A clipping mask is dictated by the shape below the image you are trying to clip. Try reorganizing ...
|
| One thousand color swatches from thin air | 6/2/2009 |
Q: Kevin, I have to copy art from older CS3 docs to new CS3 dos. This is happening with almost every ...
A: It sounds like you have really old files that are corrupting when you convert them to CS3. It has ...
|
| One thousand color swatches from thin air | 6/2/2009 |
Q: Kevin, I have to copy art from older CS3 docs to new CS3 dos. This is happening with almost every ...
A: Your preferences are reset if it came up with the welcome screen. I think I know your issue since ...
|
| Illustrator CS3:swatches copy from one doc to another | 6/2/2009 |
Q: I am working in Illustrator CS3. When I copy a vector item from one open document and paste the item ...
A: Im not sure what is going on. Did you try two completely new documents? You can reset your prefs ...
|
| Illustrator CS3:swatches copy from one doc to another | 6/2/2009 |
Q: I am working in Illustrator CS3. When I copy a vector item from one open document and paste the item ...
A: Im not sure how this is possible. If you do not have these swatches assigned and they are not part ...
|
| Illustrator CS3:swatches copy from one doc to another | 6/1/2009 |
Q: I am working in Illustrator CS3. When I copy a vector item from one open document and paste the item ...
A: To stem the issue here is how you can work this: In the document, go to the color palette pull ...
|
| PSD layer placement issues in AI | 6/1/2009 |
Q: I'm using CS2 and encountering a small issue that is really starting to bug me. When placing psd ...
A: This was a known issue with CS2 and transparency. The only work around was to create a clipping mask ...
|
| Illustrator - hiding joined item end sections | 5/31/2009 |
Q: I am very new to Illustrator and am trying to create images where one section of the image crosses ...
A: The only thing I can think of that would create this kind of "problem" would be if you have an ...
|
| Drop Shadow on text in illustrator | 5/27/2009 |
Q: I need to apply some dropshadow on to some letters. To keep it in vector, i havn't used either the ...
A: As long as you keep the Drop Shadow as an effect, and the client has "Scale Strokes and Effects" ...
|
| Drop Shadow on text in illustrator | 5/27/2009 |
Q: I need to apply some dropshadow on to some letters. To keep it in vector, i havn't used either the ...
A: None of the effects or filters are vector. These are always going to be raster images. To use this ...
|
| Object Selection Colour | 5/27/2009 |
Q: Platform: PC Illustrator Version: CS2 This may seem like a really stupid question. How do you ...
A: In the layers palette, double click the layer you are currently on. This will bring up the layers ...
|
| turn an open shape (i.e. letter C) into closed shape (letter O) | 5/26/2009 |
Q: I am working on a design where I want to merge a shape that resembles a letter C into a shape that ...
A: Since it is already a closed shape, it will not allow you to use a merge or join. These options only ...
|
| Illustrator CS question | 5/21/2009 |
Q: I used illustrator CS to create fashion drawings. I start using the pen tool to create the garment. ...
A: You are not doing anything wrong per se, rather you are correct that the file size is probably huge. ...
|
| Indesign CS3 files to Illustrator CS3 | 5/16/2009 |
Q: I am working with this ad agency and they need me to take all their Indesign CS3 artwork and bring ...
A: If you save out as a PDF as PDF X1-a, and compatibility is set to Acrobat 6. This can remember ...
|
| printing out of illustrator cs2 | 5/15/2009 |
Q: Is there a place where you can specify which media you want to print to. I am printing translucent ...
A: In the print window, you click the button labeled "printer" this takes you into the printer dialogue ...
|
| airbrush | 5/13/2009 |
Q: How do I draw with an "airbrush" effect? I would like to scribble away and create airbrush type ...
A: What you are asking to do is something you can achieve in Photoshop using a soft-edged brush at a ...
|
| Arc letters | 5/13/2009 |
Q: I am trying to arc upper the word "championship". When I do the letters slant slightly. Is there a ...
A: Try using Effects>Warp and then go through the presets. There are several warping effects that leave ...
|
| Creating image maps in Illustrator/Photoshop | 5/12/2009 |
Q: I'm working on a MacBook Pro OS 10.5.6 with Adobe Creative Suite 3 Design Standard (includes ...
A: You will need to use Adobe FIreworks to create true Image Maps (links overlay on top of your image). ...
|
| Illustrator CS3 and CS2 | 5/12/2009 |
Q: Can I open and modify a file made on A.illustrator CS3, in a computer with CS2 version? ANSWER: Hi ...
A: I would definitely install CS3 right away. There can be unforeseen errors when opening a newer ...
|
| Retaining transparency during color halftone/LiveTrace | 5/12/2009 |
Q: I have been trying to make an image with Photoshop which uses color halftones. Since Photoshop CS3 ...
A: Have you tried the halftone filter in the filter gallery? You are accessing the same Photoshop ...
|
| Flip an Illustrator created eps file for printer | 5/11/2009 |
Q: I have created a card/brochure in Illustrator CS3. Because of the way the card will fold after ...
A: Open your eps file in Illustrator. Then select all and use the rotate tool to rotate that page 180°. ...
|
| Creating image maps in Illustrator/Photoshop | 5/11/2009 |
Q: I'm working on a MacBook Pro OS 10.5.6 with Adobe Creative Suite 3 Design Standard (includes ...
A: Unfortunately image map is not the answer. Your idea of image map is not what Adobe is referring to. ...
|
| converting a .pdf to an ditable illustrator file | 5/10/2009 |
Q: I am using Illust cs. I was sent a .pdf that I thought I could open in Illust. all I get is an ...
A: I tried opening your pdf file, but it is just an image file. There are no paths included in this, ...
|
| Creating image maps in Illustrator/Photoshop | 5/8/2009 |
Q: I'm working on a MacBook Pro OS 10.5.6 with Adobe Creative Suite 3 Design Standard (includes ...
A: You can create a website from either of these applications. By "Image mapping" Im assuming you mean ...
|
| Printing quality of raster images in page layout | 5/8/2009 |
Q: Im making an annual report which is mostely vector with some jpgs. The thing is, when I save the ...
A: Scale them in Photoshop using Image Size, but do not reduce the resolution. When you reduce the ...
|
| The best laptop to run Adobe CS4 Premium | 5/7/2009 |
Q: I know your profile says ask questions up to CS3, but I was hoping you have enough knowledge and ...
A: Im a Mac user, but have nothing against Windows, especially with Production Premium software. My ...
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| Max density issues | 5/4/2009 |
Q: I need to set the max density on a photograph I am using to no greater than 240 for printing. How ...
A: If the print settings do not work, you will need to adjust the ink density of this photo in ...
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| Photos lose resolution when placed in Illustrator | 5/1/2009 |
Q: Our art person is making a poster for me, and when she imports photos and other jpegs into ...
A: The size of the photos are not as important as the resolution. First, make sure that the original ...
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| Mac/PC compatibility | 5/1/2009 |
Q: into cut files to put on t-shirts. I have AI CS4 for mac and I need to be able to convert the file ...
A: Illustrator files are completely compatible between Mac and PC versions if you save them properly. ...
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| AI to PDF Output Error | 4/29/2009 |
Q: Okay.. Here goes... I'm trying to save my Illustrator CS2 file to a .pdf. I'm running into a ...
A: The last two suggestions I have are to double check the layer settings that the images are on, ...
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| Illutrator running out of memory for preview | 4/29/2009 |
Q: We have a file that has close to 1 000 000 vector objects in it. Basically it is 5 words made up of ...
A: You are maxing out Illustrator with 1 million objects.The fact that it is using up 6 gigs is nuts! ...
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| Illustrator print process. | 4/23/2009 |
Q: I have one user experiencing issues when priting some graphics from illustrator CS3. Please note ...
A: My first thought is fonts or the number of points if this is a complex image. Usually when the ...
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| Illustrator CS3 To 8 | 4/20/2009 |
Q: Kevein. Can you please tell me how I save back from V CS3 to V8? Thank you. Nancy
A: Im not sure what is going on, but I've replied 3 times to this already, so hopefully this one goes ...
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| Correct 'Save As' Options for Digital Use | 4/19/2009 |
Q: I'm a novice user of Illustrator 9 and need help determining the right settings to choose when ...
A: Bill, Try saving as an .eps file instead of a jpg. Depending on what version of Word you are ...
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| toolbar and "view" options have disappeared | 4/19/2009 |
Q: my tool box and many options in the "window" drop down panel are gone. I can't access AI help ...
A: The easiest fix would be to put it back where it was installed. If that doesn't work, you may have ...
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| Illustrator CS3 To 7 | 4/17/2009 |
Q: Kevin. Thank you for being available to answer questions. I have a sign maker that needs me to ...
A: The only supported versions of Illustrator available are 8 and 3. You will probably have to save ...
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| Blend Tool Spiral | 4/15/2009 |
Q: I am trying to create a spiral of circles using the Blend tool, with the inner-most circle being ...
A: As far as I know, when it comes to the blend tool, you are stuck with the automatic centering when ...
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| The White Halo Around My Logo | 4/11/2009 |
Q: I am having a problem with a 'White Halo' the surrounds the logo I had created in Adobe Illustrator ...
A: Try exporting it out as a PNG file instead. This maintains transparency but cleans up better than a ...
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| Rules/strokes/compound paths | 4/8/2009 |
Q: Kevin. I'm a printer and use AI CS3. 1) I have to fatten tiny type all the time to make it ...
A: First, stroking type with that small of a stroke is not the best practice and can give you ...
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| Illustrator CS3 can't open file continued 2 | 4/7/2009 |
Q: Oh, that looks like it might do the trick. How do i implement an increase of memory usage for ...
A: Quit all applications. Choose Start > Settings > Control Panel and double-click System. Click the ...
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| Illustrator CS3 can't open file continued | 4/6/2009 |
Q: I got more information from one of the artists that experiencing the problem much more often than ...
A: Based on what you are telling me it sounds like she is running out of memory on her computer. ...
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| Illustrator CS3 can't open file | 4/6/2009 |
Q: I hope you can help me. I just freshly installed CS3 on an upgraded quad core with 3 gigs of ram. ...
A: Accessing files across a server is never a good idea in general. Then if your TIF files are linked ...
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| saving PDF | 4/3/2009 |
Q: im working on this ai file with few layers, i want to save 2 of the layers in PDF format. the thing ...
A: You can combine the two PDFs into a two-page PDF file, or you can save this as a Layered PDF. If you ...
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| Illustrator CS3 can't open file | 4/2/2009 |
Q: I hope you can help me. I just freshly installed CS3 on an upgraded quad core with 3 gigs of ram. ...
A: Wow John, You went way overboard on deleting things. First off, you need to go to your Control ...
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| Marquee tool | 4/1/2009 |
Q: see this link: ...
A: First, there is a marquee tool in your CS2. Type "M" on your keyboard and it will jump to it. There ...
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| Fonts in illustrator | 3/31/2009 |
Q: I have a font installed in the Font book on my MAC, it shows up in Photoshop, but not in ...
A: AHA! You have a CY font! You can find your Charcoal CY at the bottom of the font menu. Scroll ...
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| Fonts in illustrator | 3/31/2009 |
Q: I have a font installed in the Font book on my MAC, it shows up in Photoshop, but not in ...
A: If you are running Leopard (10.5.6) and CS4, and you have the fonts in your system folder and they ...
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| Fonts in illustrator | 3/31/2009 |
Q: I have a font installed in the Font book on my MAC, it shows up in Photoshop, but not in ...
A: Without knowing what version of the Mac OS or Illustrator you are running, there are a couple of ...
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| text paragraph inside a circle | 3/30/2009 |
Q: I am trying to fill a circle with lines of text that stay within the circle. So I drew a circle and ...
A: To be safe, create a new layer and create your circle using the ellipse tool. Fill the circle with ...
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| lines not on screen print on document | 3/22/2009 |
Q: Kevin I am getting lines when I print.....They don't appear on the screen. It appears to be ...
A: You need to check your placed images resolution and make sure they are set to the proper resolution. ...
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| Vinyl Graphics | 3/21/2009 |
Q: A two part question. 1)How do I prepare a graphic, font and/or image to send to a printer and a ...
A: First you must create outlines for your fonts and make sure all your images are vector, not placed ...
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| resizing text boxes | 3/19/2009 |
Q: I received a project made in AI CS3 which contains some text boxes that don't have the bigger ...
A: Sorry for the confusion. From what you are describing, it appears the type was input as in-line ...
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| Effect>Warp>Arc Lower | 3/18/2009 |
Q: I had to start over with my query as I used to many follow-up ?s. I hope I'm not being too big of a ...
A: Marianne, If -50 goes too far and flips the letters, try going to a lower negative number, like -10 ...
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| image area | 3/16/2009 |
Q: I have a huge file that falls off the image area....Illustrator will not let me continue (version ...
A: You cannot change the scratch area (the area outside of your document). Again, the only way to ...
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| circle tool | 3/13/2009 |
Q: I have just installed Illustrator CS4. I am trying to edit one of my drawing that I had saved as ...
A: First, go to window>workspace and select Essentials. Then press and hold down on the rectangle tool ...
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| Printing from Illustrator cs3 | 3/12/2009 |
Q: I was using Illustrator 10 for a long time, and I finally upgraded to cs3 recently! The problem is, ...
A: Generally the Doc. Raster Effects Settings deal with any effects you have in your document (drop ...
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| Saveing a file | 3/12/2009 |
Q: I started with a 73 page graphic manual from a pdf file. I saved as a ai file, so i could edit the ...
A: You cannot edit pdfs in that manner. You will have to open each page in AI, edit then save as ...
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| Font in A.Illustrator CS3 | 3/9/2009 |
Q: I have Postscript, Opentype and Truetype fonts on my system -Windows PC SP2. I am using A. ...
A: No, the fact that they are in one location does not change things. Illustrator and other programs ...
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| Font in A.Illustrator CS3 | 3/9/2009 |
Q: I have Postscript, Opentype and Truetype fonts on my system -Windows PC SP2. I am using A. ...
A: You should be using a font management program, such as suitcase, font explorer or font agent. This ...
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| Font organizing in Illustrator | 3/8/2009 |
Q: I'm spending too much time trying to find the font i want. Mainproblem is: I make layout for signs, ...
A: You should be using a font management program such as Suitcase, Font Agent, or Font Explorer. These ...
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| blending opacity masks | 3/8/2009 |
Q: So when I tried to blend between two objects with opacity masks using version 10.0. two following ...
A: Unfortunately, with version 10, transparency is not completely flushed out to where it is now with ...
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| Adobe | 3/7/2009 |
Q: I have one adobe pdf file contains 1000 pages and i want it to be make in a different pdf file which ...
A: You will do this manually by using the pages tab in Acrobat Standard or Pro. Under the pages tab, ...
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| illustrator | 3/3/2009 |
Q: can i turn bitmaps into vectors at a higher resolution than 800dpi? is there any programs that will ...
A: Im not sure where you are getting your information from, but Illustrator is a vector based ...
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| Opening CS3 Ai file created using Mac on a PC | 3/2/2009 |
Q: An artwork file was created using a mac computer using version Ai CS3. It has been sent to me ...
A: You need to use a font that is supported on both platforms. These are usually an Adobe Font (Adobe ...
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| Logo/Site design | 3/1/2009 |
Q: Kevin, thanks for helping with my question. I'm a newbie to the world of graphic art. Adobe may be ...
A: Adobe Creative Suite is the professional choice for design for print and web. I wouldn't go with ...
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| Shrink eps file | 2/27/2009 |
Q: I created an image in AI CS3, and when I save it as an AI file it is 2.7MB, unfortunately I need to ...
A: Welcome to the world of back-saving. How large is your file (measurement units)? First, all your ...
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| Querry....????? | 2/26/2009 |
Q: can i convert the illustrator multi layers file into pdf format as page wise ?
A: The easiest way to do this is to save out each layer as a separate PDF. Then in Acrobat, you can ...
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| Multi colored text with Illustrator CS3 | 2/25/2009 |
Q: I am wanting to design a logo that I will be using on custom made fishing rods. I've got the layout ...
A: You will need to convert the text to outlines via the type>create outlines cmd. Then you can ...
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| Adobe Illustrator CS3 hand tool | 2/23/2009 |
Q: All of a sudden I can't use spacebar to use the hand tool. Under my shortcuts it is now only ...
A: This means that you probably have something assigned to that key, in this case the space bar. The ...
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| Page centered in Artboard | 2/22/2009 |
Q: I'm having trouble printing a simple 3.5x5 card. Is there a way to make the page edge (the outermost ...
A: This is more of a printing issue than an Illustrator issue. When you go to print, your printer will ...
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| Corner in Illustrator cCS4 | 2/22/2009 |
Q: how is it possible to easy make corners as on the picture attached? I was drawing it by using Pen ...
A: In the pathfinder palette, after you run the "minus front" button, there is a button labels expand ...
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| Corner in Illustrator cCS4 | 2/20/2009 |
Q: how is it possible to easy make corners as on the picture attached? I was drawing it by using Pen ...
A: You can create an ellipse (circle) and enter a diameter value for this shape by choosing that tool ...
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| RGB colors | 2/19/2009 |
Q: I'm setting specific RGB logo colors in illustrator, then saving for web. Then to check the colors ...
A: You need to make sure that you color management settings are the same in both applications when you ...
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| Making a CD Booklet | 2/15/2009 |
Q: I want to make a booklet to go in a CD case. I also want to be able to print it on my color laser ...
A: You will need to set up a document 4.75"h x 9.5"w. This is the dimensions for a CD booklet insert. ...
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| Importing Fonts | 2/11/2009 |
Q: I have a question about adding fonts to Illustrator. How do I do it? I have the font on my ...
A: Oh! If you have them in your system where you can access them in Word. One of two issues is going ...
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| clearing out inside lines | 2/10/2009 |
Q: this is kind of a confusing question to ask but i will do my best. I have some words i put ...
A: What you will do is select each letter individually (first the filled then the white versions) and ...
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| PDF and Illustrator | 2/9/2009 |
Q: for some reason when I click on a PDF file Illustrator opens all of my PDF file in Illustrator. How ...
A: First, select the file on your desktop the on a mac go to file>get info and find the "open with" ...
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| cropping out white background in illustrator | 2/8/2009 |
Q: I am using a logo for placement on a webpage. I am wondering how to crop out the white background ...
A: If this is a placed image, you will need to do this in Photoshop. If this is an image created in ...
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| multiple rounded paths | 2/7/2009 |
Q: I'm basically trying to create a wheel chart of some sort. My problem is dealing with the paths and ...
A: August, The easiest way to do what you are asking is to create the graphic on one layer of your ...
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| Large PDFs produced by Illustrator | 2/6/2009 |
Q: I have carton artwork that is an eps in illustrator and I need to supply a PDF to my client Acrobat ...
A: The answer is in how you are creating the PDF. From InDesign, the preferred and standard method is ...
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| Large PDFs produced by Illustrator | 2/5/2009 |
Q: I have carton artwork that is an eps in illustrator and I need to supply a PDF to my client Acrobat ...
A: You should be using the same presets with Illustrator and InDesign. Im guessing that you are ...
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| pdf highlighter | 1/29/2009 |
Q: I am trying to find some inexpensive software that simply allows me to use a yellow highlighter on ...
A: Adobe acrobat standard edition allows you to do all of the things you need. Highlighting, saving as ...
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| color converting | 1/29/2009 |
Q: Is there any way to convert my process color (CMYK) artwork to Pantone color scheme by ...
A: You will have to load the Pantone swatches palette, (Window>load swatches library>Pantone etc.). ...
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| black and white to colors | 1/29/2009 |
Q: how do i change a black and white photo or logo to color in illustrator?
A: If this is a vector object already, its just a matter of selecting the object and choosing a color ...
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| Magazine Ad spec questions | 1/27/2009 |
Q: I am attempting to do some freelance graphic design but actually learned the program (CS3) for ...
A: First, you wouldn't give a printer a PDF file (file save as). But you will need to communicate with ...
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| Magazine Ad spec questions | 1/27/2009 |
Q: I am attempting to do some freelance graphic design but actually learned the program (CS3) for ...
A: A proof is normally a press-quality printout of your project. That is why they sent you the specs ...
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| embedding a hyperlink in an illustrator cs4 file | 1/24/2009 |
Q: I'm trying to embed a hyperlink in a homepage graphic I'm creating in illustrator, but when I upload ...
A: First make sure you are applying the attributes to a slice and not to the image and that you are ...
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| Photoshop Closing Automatically | 1/23/2009 |
Q: This problem just popped up today for the first time. For some reason, Photoshop CS3 Ext. just ...
A: Does this give you an error message after it crashes? Most times, when I get questions like this it ...
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| Illsutrator CS2 Fonts Not Loadig | 1/19/2009 |
Q: I am having the worst time trying to figure out an issue with AICS2 & it's loading of fonts. Onnly ...
A: Your guess is a pretty good one. Since you can access via the font drop down, and not via the ...
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| Illsutrator CS2 Fonts Not Loadig | 1/18/2009 |
Q: I am having the worst time trying to figure out an issue with AICS2 & it's loading of fonts. Onnly ...
A: Your answer is in your question. You have 1800 fonts installed which is too many for your system to ...
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| Fill color | 1/16/2009 |
Q: I have selected the base path then added the shadow paths and in the pathfinder, alt-clicked the ...
A: Im not sure what you mean by "shadow paths" since I cannot see your work. But yes, it has to do ...
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| Illustrator drop shadow effect | 1/15/2009 |
Q: Is there a limitation related to the combination of font size and amount of drop shadow available in ...
A: The issue is your memory is running low. The fact that it did run on one character now but as you ...
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| Illustrator drop shadow effect | 1/14/2009 |
Q: Is there a limitation related to the combination of font size and amount of drop shadow available in ...
A: 700 pt is really not that large (just under 10"). So the error is coming from somewhere else and I ...
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| retrieving Illustrator 8.0 files | 1/13/2009 |
Q: I recently saved a document with file extension .ai version 8.0. I closed the document and the next ...
A: WOW. Didnt expect to hear that you were running that old of a system. Also be sure that you are ...
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| retrieving Illustrator 8.0 files | 1/12/2009 |
Q: I recently saved a document with file extension .ai version 8.0. I closed the document and the next ...
A: Are you saving to a network connection? That is normally the issue with IO and Illustrator. Drag or ...
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| drop shadows using a PMS | 1/12/2009 |
Q: Can one create a drop shadow of type or a shape using a PMS in Illustrator or in photoshop? And ...
A: Yes you can do that in both, but Illustrator is a lot easier. You will need to load up the PMS ...
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| cs2 crashes when I open it | 1/9/2009 |
Q: I attached the error message I get when I open illustrator. I tried the shift+ctrl+option+apple ...
A: What operating system are you running (10.5 leopard, 9, etc.), what is your current available HD ...
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| large files and illustrator effects | 1/8/2009 |
Q: I'm working on a large file for print (84x420) I'm working on a scaled down version but have used ...
A: Christina, My best suggestion is under the document raster effects settings, choose a really high ...
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| Re-sizing image in Illustrator CS2 | 1/7/2009 |
Q: I had images done in Photoshop, then I opened them (TIFF format, 300dpi, CMYK) in Illustrator CS2. ...
A: Document raster effects settings will dictate your effects in AI, such as drop shadow, etc. It also ...
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| Re-sizing image in Illustrator CS2 | 1/7/2009 |
Q: I had images done in Photoshop, then I opened them (TIFF format, 300dpi, CMYK) in Illustrator CS2. ...
A: Illustrator resamples your image when you scale a raster image. Which means it has to keep the file ...
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| Adobe Ilustrator | 1/6/2009 |
Q: Regarding creating outline for an image inserted into AI --While waiting for answer to my previous ...
A: Masking will allow you to add a stroke to an image, but adds a mask over you image that you will ...
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| adobe illustrator - | 1/6/2009 |
Q: I am creating a brochure for a gallery and teaching myself Adobe Illustrator - I have CS3 version. I ...
A: The better application to be doing this in is InDesign, but if you have to use Illustrator heres ...
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| Problem making PDF "even" smaller | 1/6/2009 |
Q: I seriously have this problem making my PDF file from illustrator to even smaller. Ok, I've done a ...
A: You can attempt to make this 2 mb total but with the page count, you will be sacrificing all ...
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| vector images | 12/31/2008 |
Q: I'm having trouble printing my vector images, i turned some photos into a vector image and when i go ...
A: No scanning a lo-res image at hi-res still gives you a lo-res image to begin with. You need to find ...
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| memory problems with Illustrator CS3 | 12/30/2008 |
Q: when i try to create a new document i get not enough system memory (ram) message but the problem is ...
A: Normally I would say its a font issue due to the fonts installed in the system my MS office (they ...
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| vector images | 12/30/2008 |
Q: I'm having trouble printing my vector images, i turned some photos into a vector image and when i go ...
A: I would save this as an eps file. Once it is a vector file, you can blow it up without loss but you ...
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| vector images | 12/30/2008 |
Q: I'm having trouble printing my vector images, i turned some photos into a vector image and when i go ...
A: This is a common misconception. Placing or opening images in Illustrator does not make them vector ...
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| Adobe Illustrator CS3 | 12/24/2008 |
Q: I am just learning how to use illustrator and I don't know how to save it as a pdf. I created a ...
A: To save as a pdf, you should be using the File>save as command and then choose PDF as the file ...
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| Billboard Outputing Problem | 12/23/2008 |
Q: I use AI cs3 convert to ver 10 then output at Photoshop cs3.After that, I found the wording are ...
A: If I am understanding you correctly, you are using AI CS3 to downsave to version 10, then opening in ...
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| Import a Picture for Background | 12/22/2008 |
Q: I need to know the steps to import a picture to be used as a background in which text can be typed ...
A: First, create your new document in AI. Then go to file>place and choose your image that you want to ...
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| Illustrator | 12/20/2008 |
Q: How do I view any working information Ex. if I select an object or two or a bitmap how cam i tell ...
A: There is no way to see how many objects you have selected. But you can tell if it is a raster or ...
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| Photo not attaching to file | 12/18/2008 |
Q: I'm using Adobe Illustrator CS3 and have finished my project. When I email the results it keeps ...
A: You have a placed image that is a linked file. When you e-mail it, the link is broken and the file ...
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| Transparent Images | 12/18/2008 |
Q: Sorry for all the questions! I have a logo saved as a JPEG file that I need to put into Illustrator. ...
A: You can trace your shape using the pen tool in Illustrator, then select both the enclosed shape and ...
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| Separating only visible parts of layers for print | 12/17/2008 |
Q: I am working on a design in illustrator with two layers and I was hoping there is an easy way to ...
A: You are talking about overprinting and knockouts. The easiest way to ensure that your image will ...
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| Problems when printing in AI CS3 | 12/17/2008 |
Q: I work with AI and AP using for print my works on a Stylus C92. Im usin Windows Xp SP2. Not so long ...
A: There is no need to reinstall anything. This has to do with your printers, not Illustrator. The ...
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| converting fonts and colors | 12/17/2008 |
Q: So, I have a lot of old files that are made in Illustrator 10. I am on a new Mac OS X ...
A: After you install Illustrator, you will need to uninstall and reinstall your print driver/software ...
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| highlights | 12/16/2008 |
Q: I have a pdf file with normal text, which contains highlighting. I was told I could remove the ...
A: You can open your PDF in Illustrator and see if you can select the highlight with the direct select ...
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| Character font window gone | 12/16/2008 |
Q: Other windows (like the color window) show up, but the Character/font window will not show up. I ...
A: Have you tried going to window>workspace and selecting a new workspace (i believe there is an actual ...
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| Illustrator memory | 12/16/2008 |
Q: I have Ill 13.0.2. While working on a book cover illustration for a class, I used several affects ...
A: Usually the bigger culprit of memory drag down in Illustrator (or macs in general) are how many ...
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| Document setup | 12/16/2008 |
Q: Kevin, I am trying to set my illustrator up to produce very large banners. For example the current ...
A: 30 x 16 FEET? WOW. There is no feet setting. You need to calculate this in inches. However, 30 x 16 ...
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| converting fonts and colors | 12/15/2008 |
Q: So, I have a lot of old files that are made in Illustrator 10. I am on a new Mac OS X ...
A: Welcome to the world of upgrading. The issue has to do with both your computer and your application ...
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| transparency | 12/14/2008 |
Q: Is there a way to make an image transparent in illustrator?? OK I made an image in photoshop I want ...
A: Save this as a Photoshop format, not a png and file place. As long as the image is on its own layer ...
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| Adobe Illustrator | 12/14/2008 |
Q: Will Illustrator 8.0 load and run on windows xp? Regards Fred
A: If you can get Illustrator 8 to install, Which I've never tried to install directly onto an existing ...
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| Creating outlines of text with stroke | 12/11/2008 |
Q: I am using a font that does not have a "bold" option. To separate a line of text by making it ...
A: There really isnt a prepress need to add the strokes as part of the actual fill, keeping them as ...
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| Swatches | 12/11/2008 |
Q: I am using CS3 Illustrator, When I open a piece of art work, sometimes the swatches pallet has no ...
A: There are two reasons you have limited or no swatches when you open a document. 1. The file was ...
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| Illustrator pt 2 | 12/10/2008 |
Q: OK it reset my settings. I saved a pdf file of me scribbling and making shapes. You can see the ...
A: I've downloaded and looked at your file and do not see the rasterizing or white areas that you speak ...
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| Illustrator settings?? | 12/10/2008 |
Q: OK.. I think some settings somewhere in my Illustrator CS3 got changed or something. Illustrator is ...
A: Reset your preferences hold down (ctrl+shift+alt+cmd) when you click your icon to start up. This ...
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| Illustrator CS3 hidden colors | 12/8/2008 |
Q: I just started a new job at a packaging design firm. They use Illustrator CS3 with linked Photoshop ...
A: You can always select same fill color or stroke color via the select menu. Choose the color and see ...
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| Bringing and image from Illustrator into InDesign | 12/5/2008 |
Q: I am making a portfolio in InDesign, which is a program I have been learning the past few weeks. ...
A: This is technically an InDesign question but I know your issue. In ID go to view>Display performance ...
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| Inline / Outline | 12/4/2008 |
Q: Is there a way in Illustrator to create outlines/inlines to a messurement?.. ex. i have a circle an ...
A: If you use the stroke palette in conjunction with the appearance palette, you can have two strokes ...
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| Outlining a Photo | 12/3/2008 |
Q: I'm an intarsia artist and want to be able to start making my own patterns. I need to learn to take ...
A: You can take your photo and create a grayscale image in Photoshop and posterize it using the filters ...
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| illustrator 10 swatch library drop down disappeared | 12/2/2008 |
Q: noticed that Amy had this problem sometime back. Out of the blue my swatch library drop down does ...
A: You cannot "trash" your preferences to reset the app. You have to use the keyboard shortcut I ...
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| illustrator 10 swatch library drop down disappeared | 12/2/2008 |
Q: noticed that Amy had this problem sometime back. Out of the blue my swatch library drop down does ...
A: I have forwarded your issue onto Adobe to see if they have any suggestions. I have never seen this ...
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| illustrator 10 swatch library drop down disappeared | 12/2/2008 |
Q: noticed that Amy had this problem sometime back. Out of the blue my swatch library drop down does ...
A: Im never really sure how people get this to disappear, but most times it has to do with a break ...
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| faint dots around a logo | 12/2/2008 |
Q: I'm far from an expert on illustrator and photoshop. My problem is that I created a logo in ...
A: The faint softness you are seeing around your logo appears to be bitmapping from your image. Double ...
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| changing the shape of imported objects in illustrator 10 | 12/1/2008 |
Q: I am having problems changing the shape of a photo I have imported in to illustrator. I have used ...
A: What you will need to do is create a clipping mask over the photo. Illustrator does not allow you to ...
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| garbled object message | 11/27/2008 |
Q: I have working on a file in Illustrator CS 11.0. Opening with no problem. Working with someone on ...
A: Unfortunately, you have corrupted your file when you saved as a pdf. Normally this happens when you ...
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| Inserting hyperlinks into an Illustrator document | 11/25/2008 |
Q: I am trying to insert my website link into an article I've written which was done in Adobe ...
A: You have to add the hyperlink in Acrobat after you make the PDF. You cannot export out a pdf with ...
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| Compound paths | 11/25/2008 |
Q: Im working on a vector portrait of somebody. I've created areas of color using the pen tool and i ...
A: Normally when the compound path isnt working is either due to open paths (not a closed object) or ...
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| Illustrator 2CS | 11/24/2008 |
Q: I have used Illustrator 2CS for some time now...with only an occasional problem of it crashing. But, ...
A: Without knowing what operating system and specifics you have (RAM, etc.) there are only general ...
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| using photo images as swatches | 11/23/2008 |
Q: I'd like to create a realistic drawing for my client using photos of the actual textile. In this ...
A: Use the eyedropper tool to pick up the colors and then drag the swatch to your swatches palette. ...
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| Recipients Cannon View My EPS attachments | 11/22/2008 |
Q: I'm no expert in Illustrator, but ever since I upgraded from AI 10 to CS3 no one can view my EPS ...
A: Tamara, This sounds like a version issue. If you are saving your eps files as CS3 .eps they may be ...
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| Illustrator 9 for Mac running on Classic | 11/21/2008 |
Q: My Adobe Illustrator 9.0, running in Classic mode on a Mac, will no longer "save" or "save as" any ...
A: I would say that your ID/IL have somehow corrupted in your classic environment. The only solution I ...
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| CS2: cannot print illustration | 11/21/2008 |
Q: We recently purchased CS4 design pack for my PC. I had to un-install the whole thing because I ...
A: You will need to uninstall everything (including cs2) and then run this cleanup script and reinstall ...
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| Directional Feather in Illustrator CS3 | 11/20/2008 |
Q: I'm trying to apply a directional feather to an object in Illustrator. There is no directional ...
A: This feature is not available in Illustrator CS3. CS4 does have direction feathering and gradient ...
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| Illustrator Freeze-of-some-type | 11/19/2008 |
Q: Admittedly I let my two girls play on my ibook, and suddenly my Illustrator CS2 will not let me ...
A: To specify copying preferences, choose Edit > Preferences > File Handling & Clipboard (Windows) or ...
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| Illustrator 9 for Mac running on Classic | 11/18/2008 |
Q: My Adobe Illustrator 9.0, running in Classic mode on a Mac, will no longer "save" or "save as" any ...
A: This has to do with your hard drive and OS rather than AI. Either you are not in the admin mode ...
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| Illustrator crashes while opening | 11/18/2008 |
Q: I am having a problem with my Illustrator CS. What I think may have caused it was adding a symbol ...
A: Reset your AI by holding shift+opt+apple+ctrl right after you double click the app icon. That ...
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| typing Thai in Adobe Illustrator | 11/18/2008 |
Q: I was reading over the advice of another expert Amy. I followed her advice and got to the point of ...
A: Setting up your computer to recognize a Thai keyboard is the first step. In order to use Thai ...
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| sudden PDF output problem with Illustrator CS3 | 11/17/2008 |
Q: I'm working on a mac Leopard 10.5. I often need to produce pdfs with printer's marks from ...
A: You should not be using the print window to create your PDFs out of Illustrator. Use the file save ...
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| sudden PDF output problem with Illustrator CS3 | 11/17/2008 |
Q: I'm working on a mac Leopard 10.5. I often need to produce pdfs with printer's marks from ...
A: Two things come to mind. One check your document size and page setup. This looks a lot like that ...
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| making a pdf from illustrator | 11/14/2008 |
Q: Please bear with me as I have very limited knowledge of Illustrator and computers in general. I am ...
A: In your print window you have the "fit to page" option selected. You can change that to actual size ...
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| still not working | 11/11/2008 |
Q: I did re-download the printer drivers, and I still don't have the normal printing settings. I ...
A: If you are talking about the presets that you get in the print window (ie you choose a tabloid ...
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| plug-ins | 11/11/2008 |
Q: I notice that my illustrator cs2 (power mac g5) takes a quite long time to open, and that it usually ...
A: You may have a lot of fonts loaded up on your mac that are taking so much time. It may look like the ...
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| flattened image | 11/11/2008 |
Q: I teach 10-12 grade Illustrator and Photoshop.We do a project where they place an image of an animal ...
A: This probably has to do with how they have saved them. You can separate them by selecting everything ...
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| Adobe Illustrator | 11/9/2008 |
Q: i want to design a letter "A" on Adobe Illustrator with an outline to be able to cut it in a ...
A: Using the Type tool (T), click and type your letter A. You can also select this to make it any size ...
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| New label | 11/7/2008 |
Q: A graphic designer created a label for my salt company using Ai. After creating 9 versions of the ...
A: First, if this was created in AI, you should use AI to edit them, not Photoshop. IIt is just as easy ...
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| toile pattern | 11/7/2008 |
Q: i am trying to use illustrator CS3 to make a vintage toile pattern that's almost like a pencil ...
A: Angie, If you want to retain the sketch that you scanned, I would just leave it as a Photoshop ...
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| toile pattern | 11/6/2008 |
Q: i am trying to use illustrator CS3 to make a vintage toile pattern that's almost like a pencil ...
A: This is something you can start in AI to create the actual repeating pattern, then bring into ...
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| Illustrator CS3 crashes when saving as eps (Mac) | 11/4/2008 |
Q: OS: Mac OS X 10.5.5 2x2 GHz Dual-Core Intel Xeon Memory: 2GB 667 MHz DDR2 FB-DIMM Software: ...
A: This sounds like a standard memory problem (or lack there of). Try this: Go to your utilities and ...
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| AI CS2 | 11/4/2008 |
Q: 2 Questions 1.in the last 2 days I have received an error message while drawing in AI "error ace ...
A: Not knowing if you are on Vista or not, I would say that you haven't maxed out CS2, but you may need ...
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| resize objects | 10/30/2008 |
Q: I have been working all on illustrator CS2 (windows). Every so often I saved my file under a new ...
A: You have turned off your bounding box (cmd+H) that will solve the arrow problem. I need to know ...
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| Problems re-installing Illustrator 10 | 10/30/2008 |
Q: I recently had an external hard drive crash, but was able to get the data recovered. I tried ...
A: Are you installing from the application DVDs or Windows installer wizard? Im assuming that you are ...
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| Have to Reboot to Print in CS3 | 10/29/2008 |
Q: Kevin: I've been using Illustrator since Illustrator 7. For whatever reason, I cannot Print in CS3 ...
A: Larry, First, just because 4 gigs of RAM is what is required for XP, does not mean that it is ...
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| Have to Reboot to Print in CS3 | 10/29/2008 |
Q: Kevin: I've been using Illustrator since Illustrator 7. For whatever reason, I cannot Print in CS3 ...
A: The one specification that you did not give me is your printer. But I believe the answer is in your ...
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| Printer's Marks - Page Information | 10/28/2008 |
Q: I am using Adobe Illustrator CS2(Windows)and I'm trying to print the Page Information for my ...
A: When you go to print, you will need to go to the marks and bleeds section to select what you want to ...
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| error ID=-50 | 10/28/2008 |
Q: Seems like this error is caused by using scissors on the brushstrokes created by the graphic tablet. ...
A: Unfortunately, I have exhausted all my resources and nothing gives a solution for -50. It is a fatal ...
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| Adobe Illustrator CS2 & CS3 | 10/27/2008 |
Q: RE:Appearance panel, Adobe Illustrator CS2 & CS3 I am trying to create a new graphic style with the ...
A: To create a graphic style you should create your appearances in one object, not multiple stroked ...
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| Vectorizing in Illustrator 10 | 10/26/2008 |
Q: I have searched and searched for "simple" help. You know in the form of showing a 10 year old ...
A: Yes with version 10, you will have to trace by hand. Sorry I didn't see that you had mentioned v. ...
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| Vectorizing in Illustrator 10 | 10/26/2008 |
Q: I have searched and searched for "simple" help. You know in the form of showing a 10 year old ...
A: My first suggestion is to purchase one of the classroom in a book series for Ai if you are going to ...
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| importing PS clipping paths | 10/25/2008 |
Q: When I try to import a tiff from PS with a clipping path (the clipping path option in PS has been ...
A: Hi Gena, when it comes to importing into AI, nothing in the help menu states to use a tiff file to ...
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| rutime error n also problem uninstalling. | 10/24/2008 |
Q: When I opened illustrator this morning I am getting a Runtime error- This application has requested ...
A: Anu, Do you have an actual DVD that you can load the original application from? If so, there is an ...
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| little boxes from the space bar usage when saved as pdf | 10/24/2008 |
Q: i have a document (bill) which i have created in illustrator and have used the space bar to line ...
A: If you are this new to AI, I would change your type to outlines first. Select your text with the ...
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| little boxes from the space bar usage when saved as pdf | 10/24/2008 |
Q: i have a document (bill) which i have created in illustrator and have used the space bar to line ...
A: Instead of using spaces have you tried using the area type options to create columns (you have to ...
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| error -108 code | 10/23/2008 |
Q: i was working on an image with a large amount of compound paths, and illustrator ran out of memory. ...
A: error code -108 is out of memory. Your file is ok, but you do not have enough active RAM to run ...
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| I am getting the "not enough memory (RAM)" error | 10/22/2008 |
Q: As of today my Illustrator CS3 started ginving me this error: "The operation cannot be complete ...
A: To be honest, 2 Gigs of total ram is not very much. The issue is not your total memory but what is ...
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| white border around jpeg | 10/21/2008 |
Q: how do i get rid of the white border around my image when eexporting from illustrator, i have drop ...
A: The white border is from one of two things. Either you have a white stroke going around your image ...
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| Can't open .ai file in e-mail attachment - weird graphics in Picture Manager | 10/21/2008 |
Q: When I try to open an .ai file attachment in my e-mail, my Picture Manager opens up (not ...
A: Ah the joys of Microsoft Cindy, The issue is with your e-mail application, not Illustrator and ...
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| rutime error n also problem uninstalling. | 10/21/2008 |
Q: When I opened illustrator this morning I am getting a Runtime error- This application has requested ...
A: You cannot reinstall from the control panel. You will need to uninstall and reinstall from the Adobe ...
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| Sponge art | 10/20/2008 |
Q: can you pls help? I have Adobe Illustrator CS2 and Photoshop CS2. Thanks....
A: This would be something you would use Photoshop to create. You can create a new layer on top of your ...
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| Adding CS2 InDesign | 10/20/2008 |
Q: I already have CS2 PhotoShop loaded on my PC (at work), but I am wondering can I add InDesign or ...
A: Did your install get to the point of asking for your registration number? Perhaps the numbers are ...
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| Adobe Illustrator files open very slowly | 10/17/2008 |
Q: I am using Illust. 10 with Windows XP. Files (even simple small filesize) that use to open fine ...
A: The first thing that comes to mind whenever files or apps start to work slowly is fonts. Check to ...
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| can't print illustration | 10/17/2008 |
Q: Kevin I cannot print adobe file saved in my laptop. EXCEPT Adobe, printing other file is fine. Could ...
A: If the only thing showing up in your print window is Adobe PDF Printer, then you need to load your ...
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| converting Adobe 1.0 (AI) to JPEG or GIF | 10/15/2008 |
Q: Kevin, We have an interesting problem here - we have screen shots taken from an AIX machine that are ...
A: Im not certain what version of Illustrator you have or what file type this actually is since files ...
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| linking an email address in Illustrator CS3 | 10/15/2008 |
Q: I have created a brochure which I want to send out via email. I have enclosed my email address at ...
A: To create a hyperlink type button in a pdf format, you will need a full copy of Acrobat. In Acrobat, ...
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| moving from ai to ps and back again | 10/14/2008 |
Q: I created a file in ai, saved a copy (as a pdf?) and edited it to add a background in ps. I'm really ...
A: When you opened your AI file in PS, you turned it into a bitmap image, which means it is now ...
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| Printing Problems | 10/13/2008 |
Q: We can't print illustrator CS2 files to our new hp 4700n printer. We can print any other type of ...
A: Two things you can do. One if you are on OSX, make sure you have run all updates to the system ...
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| Printing with Illustrator CS | 10/13/2008 |
Q: I am trying to print a 13 inch tall by 63 inch long banner on my Epson 4800 using the Illustrator CS ...
A: This sounds like your printer. However, you can set up a custom print size under the print window. ...
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| Exporting fonts / font suitcase in Illustrator | 10/9/2008 |
Q: I'm making edits to an Illustrator file that will be published in a magazine. A co-worker, who left ...
A: On most Windows systems, you can view your loaded and usable fonts in the Windows Control Panel. ...
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| loading wp file | 10/8/2008 |
Q: I am having trouble loading in a Word file. I have used InDesign before, and I believe that with ...
A: First, yes you need to draw a text box before you place text (file>place) into that box. Next, ...
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| Converting .ai files to .pdf files | 10/7/2008 |
Q: I am designing a hockey logo and I am trying to convert an Illustrator file to a .pdf file. When I ...
A: One of two things is happening. If these are placed images, it may be showing up when you export and ...
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| few illustrator questions | 10/7/2008 |
Q: hey there, i would really appreciate if you would help me out here. Ive been trying to do some ...
A: First, this kind of artwork was not created using the brush tool. This intricate artwork will ...
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| Illlustrator CS2 | 10/7/2008 |
Q: Illustrator makes files into PDF's without being saved that way. Most of these documents have been ...
A: There is an option when you save as an Adobe Illustrator native document (AI) to include PDF ...
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| screen angles | 10/7/2008 |
Q: Is there a way (other than the output options in the print dialog box) to assign different screen ...
A: There is not a way to individually assign screens except in the output dialogue box. Sorry, however, ...
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| conversion of ai format into crd format | 10/6/2008 |
Q: How one can convert an adobe illustrator file into coral (cdr)format
A: Depending on what version of Corel Draw you have you may be able to import AI files directly into ...
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| inner glow and drop shadow in CS3 Illustrator | 10/6/2008 |
Q: I have a quick question for you Im using Illustrator CS3 to create an inner glow and drop shadow ...
A: Im a little puzzled as to why you cannot use the effects under the Effects Menu. First make sure you ...
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| Adobe Illustrator CS3 (removing text from an image) | 10/6/2008 |
Q: I need to separate text out of an image. The image consists of car engine on a checker board ...
A: First, let me make sure that this is an Illustrator file that you can grab separate pieces with, and ...
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| Changing font | 10/2/2008 |
Q: I've dabbled in Adobe before, but with a new job I find myself knee-deep. I'm sure this is ...
A: I did get this file. This is a little easier than I though. Ok, heres what you do. First - see if ...
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| cannot open new in Illustrator cs2 | 10/2/2008 |
Q: My Illustator cs2 crashes when I try to open a new file. How do I fix it?
A: First, check your available RAM and make sure you have enough memory available. Then check to make ...
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| Can't open the illustration. Offending operator "XI" | 10/1/2008 |
Q: we've getting this error often, "Cant open illustration. the illustration eneded unexpectedly. ...
A: The error is because you saved it without the pdf compatibility turned on. It is a common error that ...
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| Printing problem: boxes/clipping masks | 9/30/2008 |
Q: I have run into the problem and hope you can help. I've been designing graphics for large format ...
A: Im not sure if it is the RIP that has an incorrect setting. This was a common issue with ...
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| Dividing an Object with Pathfinder | 9/29/2008 |
Q: I am using Illustrator in creating Fashion designs. I am currently teaching myself by following an ...
A: E. Your original drawing is not an enclosed shape, instead it is two pieces a left side and a right ...
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| illustrator saves document off center | 9/29/2008 |
Q: I'm not a graphics expert, but I've generally been able to fiddle around with verious software ...
A: Your page is off center, but you knew that. Under the hand tool is the page tool. Double click the ...
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| Line in Printing | 9/29/2008 |
Q: I have illustrator cs3 and I am building a brochure for our company. When I print the front page has ...
A: Try flipping the whole image upside down and seeing if that prints the same way. If it doesn't its ...
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| Illustrator CS3 | 9/28/2008 |
Q: I am about to purchase the new version of Illustrator. I have no choice but to get this software ...
A: Sorry Linda, Adobe is one of the few programs that allow you to utilize the full Pantone swatch ...
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| preparing files for print | 9/26/2008 |
Q: I'm so confused as to which is the best way to prepare a file for commercial printing. Tiff, Eps, ...
A: The only way you should send a file for print, unless your PRINTER tells you otherwise (always ...
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| Illustrator CS3- Swatches | 9/23/2008 |
Q: Here is my problem: I do instructional illustrations for installation instructions for air ...
A: This is a common problem and is caused by opening a file that was not created in AI. This will ...
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| photoshop quite unexpectedly in cs3 | 9/23/2008 |
Q: Ihave a mac pro,3GB DDR2 memory and macintosh 10.4.11. A file creat in free hand MX and save as.eps ...
A: In regards to this file and your Illustrator problem - if both applications are quitting on you upon ...
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| problem opening up an illustrator file in cs | 9/22/2008 |
Q: I have a question for the paste 3 days I have been working in illustartor. I did a logo it's not ...
A: I would try to recreate the logo without any of the blending modes and see if you can still open it. ...
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| exporting ai to jpg // big file | 9/22/2008 |
Q: I made a one color logo in ai and when i export it to jpg on high quality i get a 700kb file. When i ...
A: Are you using the "save for web" command instead of the export? Save for web optimizes your jpg ...
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| problem opening up an illustrator file in cs | 9/22/2008 |
Q: I have a question for the paste 3 days I have been working in illustartor. I did a logo it's not ...
A: This sounds like one of two things: either the install was corrupted or you do not have enough ...
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| copy paste/color/pdf questions | 9/22/2008 |
Q: Assume I have created 2 ai in the same size/orientation, how can I make sure the selected artwork I ...
A: To paste into the same document and keep the location, use the paste in front function. If you want ...
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| Saving jpeg to burn to DVD | 9/19/2008 |
Q: I've been trying to save jpeg's to burn on dvd at a photo kiosk. When I play the dvd, the pictures ...
A: Sorry about the message, hit the wrong respond button. The problem is if you play the photo on ...
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| Opening very old Illustrator files | 9/15/2008 |
Q: I have Illustrator files that were created in 1994 and 1995. Illustrator 9 on an older Mac opened ...
A: Try changing the extension to .eps or .pdf to see if they open (do this on copies of the files, not ...
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| reformatted computer | 9/15/2008 |
Q: I recently reformatted my mac, which had adobe cs2 illustrator and photoshop on it. I transferred ...
A: You will need to reinstall the applications. Dragging apps is never a good idea when reformatting ...
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| Creating A Circle Cut Out | 9/14/2008 |
Q: I have several layers open in Adobe Illustrator. What I would like to do is cut out an exact circle ...
A: Create your circle on the top most layer. Make sure it is on the top of the layer order. Then you ...
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| 3d effect illustrator path problem | 9/12/2008 |
Q: I have a question that all the internet couldn't really answer me (or I am not able to filter it ...
A: I understand your dilemma, having used vector art with plotters quite frequently. What you need the ...
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| Illustrator inner glow | 9/12/2008 |
Q: I've a logo that is a circle with a one color (pantone) to white gradient. I put the filter 'inner ...
A: The solution is closer than you think. First, take the white highlight circle and make sure it is ...
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| separate background from image | 9/11/2008 |
Q: I have a jpg image that I'd like to separate the white background from the color image. In photoshop ...
A: First, this is only available with CS2 and CS3. After you place your image, make sure you have it ...
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| separate background from image | 9/11/2008 |
Q: I have a jpg image that I'd like to separate the white background from the color image. In photoshop ...
A: Illustrator is not the easiest program for this, Photoshop would be better. There are two ways to do ...
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| 3d effect illustrator path problem | 9/11/2008 |
Q: I have a question that all the internet couldn't really answer me (or I am not able to filter it ...
A: The 3-D effect is the downfall in plotters and generally leaves you with a mess (as you are finding ...
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| Illustrator inner glow | 9/11/2008 |
Q: I've a logo that is a circle with a one color (pantone) to white gradient. I put the filter 'inner ...
A: When you go to print make sure you do not have "convert to CMYK" clicked in the separations dialogue ...
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| Illustrator CS3 freezes upon saving file | 9/10/2008 |
Q: I am working with Illustrator CS3 on a PC and I'm currently working on a larger map including an ...
A: Two things come to mind. One is you may not have enough active memory to run Illustrator ...
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| cannot print from illustrator cs3 to epson 1289 | 9/10/2008 |
Q: At first the program was crashing completely. After deleting my printer library and reinstalling ...
A: What operating system are you running? With the release of Mac Leopard and Windows Vista, there have ...
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| freqency lpi print changes | 9/2/2008 |
Q: how do i get my hp laserjet to print my print seperation at 85lpi the print dialog box does change ...
A: You can "fake" a ppd under the print dialogue box using a general or another HP description that has ...
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| illustrator CS3 file ready for press | 9/2/2008 |
Q: whats the correct proceedure to get an illustrator CS3 file ready for press? I have designed a ...
A: I would import this into InDesign and then set it up there to the proper specs. Then I would export ...
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| freqency lpi print changes | 9/2/2008 |
Q: how do i get my hp laserjet to print my print seperation at 85lpi the print dialog box does change ...
A: If your PPD does not have an 85 lpi setting, there is no way to force that to print at 85 lpi. ...
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| Adobe Illustrator CS3 Font Problem | 9/2/2008 |
Q: We Are Using Adobe Illustrator CS3 on two different PC's,We have got one difficulty in Iluustrator, ...
A: You need to install your fonts, not swap them. You may be missing key resource files for the fonts ...
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| Ilustarator CS3 Limitaions | 9/1/2008 |
Q: Is there a site which states Illustrator's limitations? I have a 22Mb CS3 Illy file with 1000's of ...
A: There really isnt a limitation site for Illustrator. But 99% of AI's "limits" are due to memory. If ...
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| illustrator | 8/29/2008 |
Q: Ok. Kevin, You easily and quickly solved my last problem. This one is completely stupid. I know, ...
A: If you go to fit in window and you still have the scroll bars moving around, the only other thing I ...
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| Illustrator CS3 | 8/29/2008 |
Q: It seems like it should be soooo simple. I want to cut a letter in half. I have gone into "type" ...
A: I have an easier way to cut this rather than using the scissors tool. Draw a rectangle over half ...
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| Illustrator inner glow | 8/28/2008 |
Q: I've a logo that is a circle with a one color (pantone) to white gradient. I put the filter 'inner ...
A: Check the color you are using on the inner glow effect. Looking at your file you submitted, there ...
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| CS2 Can't Open the Illustration | 8/27/2008 |
Q: Initially purchased AI CS2 and installed it on an XP computer where it worked fine. Created 2 final ...
A: H iDavid, You need to do clean installs whenever changing computers. There are components hidden ...
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| AI CS3 Gradient | 8/26/2008 |
Q: How do you create a gradient that goes from a color to transparent? Thank you
A: There is no way to have a gradient go to transparency in Illustrator (yet). You can fake it by ...
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| can't open existing ai files in cs2 | 8/26/2008 |
Q: I'm working on a mac osx version 10.4.11. Illustrator 12.1 When I try to open any existing ai file ...
A: Check your fonts. Usually it is either trying to activate a font needed for the design or it is ...
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| Old Adobe Illustrator 8 file won't open. | 8/26/2008 |
Q: In Dec of 2002 a co-worker of mine designed a neat CD cover for a DJ mix I worked on. Just for kicks ...
A: What is the extension of the file? .eps, .ai, etc. Without knowing what kind of a file this is, ...
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| Missing font in Illustrator... please help, thx | 8/25/2008 |
Q: I have Illustrator CD v.11.0.0. I am trying to simply edit text in a multi-page, editable .pdf, ...
A: Hi Russ, if you go to Illustrator and explore your character palette, I think you will find that ...
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| Clipping Mask in Illustrator | 8/25/2008 |
Q: Another question which might sound silly to you. Actually, I have an image of a bottle with white ...
A: You are correct, you would trace the shape of the bottle with the pen tool. Then you can create a ...
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| CS3 question | 8/21/2008 |
Q: I am having somewhat of a hard time with cs3. I will explain to you my issue in details as I want to ...
A: You can select both of the images (the stroke and text) and then use the pathfinder palette to ...
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| illustrator cs 2 unknow error when opening a file | 8/21/2008 |
Q: I was working on a file last night and this morning it wont open?! I get a message 'unknown error', ...
A: Unfortunately, the only advice I can offer is to try and reset Illustrator (hold ...
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| changing width & height of shape | 8/21/2008 |
Q: How do we get the width & height of shape or image in illustrator? so we can change it.
A: When you select your image, the options bar at the top of the window shows the X&Y coordinates and ...
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| Illustrator 10 | 8/20/2008 |
Q: I just installed a new HP PC DX2400. To my surprise it came with Vista, downgraded to XP (later ...
A: I checked all my tech docs and sites and have not found anything about incompatibility with Office ...
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| how to change the color on a flattened logo | 8/20/2008 |
Q: i was wondering if there's a way to change the color on a flattened EPS logo with a white ...
A: If this was an eps logo and vector art you could use the Live Color option (found at the bottom of ...
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| changing bitmap colour in illustrator | 8/20/2008 |
Q: I have some examples of images that are bitmap or rasterised but their color can be changed in ...
A: Select your image, then go to filter>colors>adjust colors. Please note this only works in versions ...
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| How to make type a knockout within a black box | 8/19/2008 |
Q: How do I do this? The type currently is white, as soon as I remove the white color to make it ...
A: You can either leave the type as white (white is not a printing ink color) to create a manual ...
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| How do I make an object from line segments? | 8/18/2008 |
Q: I'm still fairly new to Illustrator, and can't work out how to fill an object created from line ...
A: When you use the pen tool (do not use the line tool) you will have to make sure you have connected ...
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| Low Res PDF | 8/18/2008 |
Q: This is kind of SOS. I need to create a low resolution PDF from an Illustrator file which is 300MB ...
A: Have you tried using the save as feature in AI to save as a pdf? In the PDF options box, try using ...
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| Illistrator CS | 8/16/2008 |
Q: i have an arrow that i drew in illustrator. i want to export it so i can use it in frontpage 2003. ...
A: Go to your file>save for web. This will open a new dialogue box with options on the right side and ...
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| Erase or Undo ? | 8/16/2008 |
Q: I am new to Adobe Illustrator, and while experimenting with it I came across wanting to fix a path. ...
A: If its a path you just did, then I would just undo. If it is something you did a while ago, use the ...
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| Placing eps files into Illustrator | 8/15/2008 |
Q: Yes, every time I place a eps file (saved from InDesign) into my Illustrator file, it does not place ...
A: There is no setting to place images in Illustrator automatically centered, however, I would OPEN the ...
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| Editing Text | 8/15/2008 |
Q: I'm requesting guidance on how to edit text (add and modify) in a document. Thanks
A: You will use the type tool (T) in the tool bar to select and edit text. To add text, you can either ...
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| Illistrator CS | 8/15/2008 |
Q: i have an arrow that i drew in illustrator. i want to export it so i can use it in frontpage 2003. ...
A: You can always export this out as a png graphic. That format will support transparency and should be ...
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| Missing font in an outlined file | 8/14/2008 |
Q: I've created outline for all artwork and text but my printer still said some fonts didn't show up. ...
A: Fonts do make a difference when going from Mac to PC. Only open type fonts are available for both, ...
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| When saving to PDF, image dissapears | 8/14/2008 |
Q: I am using Illustrator CS3 and have created a brochure in which there is words, art and an image ...
A: The reason they are disappearing could be that the images are linked, not embedded and the link is ...
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| converting a tiff file into a vector in illustrator cs3 | 8/13/2008 |
Q: I have a tiff file I would like to convert to a vector file using illustrator cs3. The file is a ...
A: I get this question so much, I think I may post it as my bio on here. ha ha. Click on the placed ...
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| mixed spot & process colors in lineart | 8/12/2008 |
Q: Kevin. I would appreciate your instruction on this problem which was flagged by FreeFlight (free ...
A: Somehow this ended up in the general box, and not mine so sorry for the delay. It is not ok to ...
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| PDF imported in Illustrator | 8/12/2008 |
Q: I'm rather new with Illustrator, so I hope this is not a too simple matter. I wanted to import a ...
A: This should be fine as long as you set the PDF preset to Press Quality or one of the PDF X1 series. ...
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| Illustrator CS3 Logo | 8/12/2008 |
Q: I have designed the logo using text and shapes. I now need to make the background transparent. When ...
A: First, save your file as a native AI file when importing to CS3. As long as you do not have a white ...
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| hidden fonts in Illustrator CS3 | 8/11/2008 |
Q: I'm on windows XPsp2 and use Illustrator CS3. I get a warning when exporting to PDF-x1a format that ...
A: To completely remove any remnants of this, you may have to remove it from your XP completely. Be ...
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| CS3 Saving. | 8/9/2008 |
Q: I'm working with several Adobe CS3 program - illustrator, photoshop, indesign. at the past week I'm ...
A: Im just guessing here that you are using windows. If not, let me know, otherwise this came up before ...
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| Links getting chopped up | 8/8/2008 |
Q: Kevin, I'm not sure if this problem is with Illustrator or In-Design. We receive files in all ...
A: This is not really an error, it is just how InDesign and Quark create the eps file format. Try ...
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| trace tool | 8/7/2008 |
Q: Where is the trace tool in Adobe Illustrato CS3 ANSWER: Hi Joellen, There is no trace "tool" in ...
A: Not sure what Trace tool you are referring to, Adobe Streamline was the old trace option. You have ...
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| trace tool | 8/7/2008 |
Q: Where is the trace tool in Adobe Illustrato CS3
A: There is no trace "tool" in AI CS3, when you place an image in AI and have it actively selected, ...
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| Illustrator Object Resizing | 8/7/2008 |
Q: Not really a question....just some info I discover... I was suddenly unable to resize objects in ...
A: I get this question all the time and yes hiding the bounding box is a common error people run into. ...
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| Copying a gradient angle from 1 object to another | 8/6/2008 |
Q: I have an illustration that has about 100 tiny spheres in it. I would like to change the direction ...
A: This is simpler than you think (thank god right?). Drag your first sphere (with the gradient ...
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| Problem editing illustrator file | 8/5/2008 |
Q: ai file but when i open it, it's all one image. i can't select anything individually to edit. can ...
A: When you saved this, did you manually type in the extension or did you do it via the format type ...
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| Problem editing illustrator file | 8/5/2008 |
Q: ai file but when i open it, it's all one image. i can't select anything individually to edit. can ...
A: When you select your image go to Object>Clipping Mask>Release, or double check to make sure it is ...
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| locked file and vector | 8/4/2008 |
Q: I've received a file of our new company logo in AI 10 that I'm opening in CS2. Moved it to the hard ...
A: You need to go to File>Info in the desktop, not in AI to unlock your file. If this is a PC system, ...
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| saving | 8/4/2008 |
Q: I want to send a large illustrator file out for a photo print. They only accept jpeg or tiff files. ...
A: In Illustrator, you must first go to Effects>Document Raster Effects settings and make sure you have ...
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| Illustrator CS3 plug-in problem | 8/1/2008 |
Q: I have downloaded a lots of brushes,symbols,patterns,swatches,and all of that has an extension ...
A: You need to drop these into the appropriate folders in your Illustrator Resources folders (Brushes, ...
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| Reducing Illustrator File | 8/1/2008 |
Q: I would like to drop an ad design that I've created in illustrator CS3, into an email (like outlook ...
A: I think you may be saving this wrong since save for web reduces file sizes dramatically, not ...
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| saving fonts in adobe illutrator | 8/1/2008 |
Q: I am working with Adobe illustrator CS2, every time I use fonts in my illutration, the .ai file does ...
A: Is this happening when you use any fonts or just one particular font? If it is just one font causing ...
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| Reducing Illustrator File | 8/1/2008 |
Q: I would like to drop an ad design that I've created in illustrator CS3, into an email (like outlook ...
A: The preset "smallest file size" is the absolute smallest you can go with any semblance of quality at ...
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| Reducing Illustrator File | 8/1/2008 |
Q: I would like to drop an ad design that I've created in illustrator CS3, into an email (like outlook ...
A: Before you go too far, the easiest way instead of changing files, photos, etc. is when you save as a ...
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| including fonts with an Illustrator 10 file (windows) | 7/30/2008 |
Q: I'm new to Illustrator 10 and actually have a 2-part1) I am modifying a royalty-free vector map and ...
A: Arial could just be a signature or copyright text that the font is needed for. This is usually ...
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| illustrator CS3 | 7/30/2008 |
Q: I am trying out illustrator CS3 and I have never used illustrator before but i do have a lot of ...
A: You can use ctrl+Z and shift+Ctrl+Z to toggle back and forth in history. Since there isn't a history ...
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| Illustrator CS3 | 7/30/2008 |
Q: This is probably a really easy question but i need to enlarge a text box - without enlarging the ...
A: If this is a text box (you clicked and drug out a box) then you can resize using the selection tool. ...
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| exporting .ai to .jpeg without excess clipping mask | 7/29/2008 |
Q: I am using AI 10 to produce a fairly straight-forward piece of artwork. When I go to export the ...
A: You will need to create crop marks when you export. Drag a rectangle shape to the requested size, ...
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| Memory/Illustrator Limitations | 7/29/2008 |
Q: I have recently worked on an Illustrator (CS3) project that required a background made up of ...
A: Your issue is your RAM, not how many layers, swatches, etc. your file has. 1 Gig of actual ram and ...
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| Blurry .pdf images from Illustrator CS3 | 7/28/2008 |
Q: We recently upgraded to the Adobe CS3 Suite and are now using Illustrator instead of Fireworks for ...
A: If you need to save this as a gif (which unless you have a reason to going to this, Id abandon it) ...
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| Blurry .pdf images from Illustrator CS3 | 7/28/2008 |
Q: We recently upgraded to the Adobe CS3 Suite and are now using Illustrator instead of Fireworks for ...
A: I just had a very similar question about this (odd). The issue is the preset that you are using to ...
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| Change Color of Logo | 7/28/2008 |
Q: My company has a five color logo and would like to have a black and white version. I have the color ...
A: You have to select only Illustrator objects (not placed images) in order for the assign tab to work. ...
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| word and Illustrator | 7/28/2008 |
Q: I have created a logo in CS3, and my client would like to print the logo to avery labels for her ...
A: My suggestion is to print these directly from Illustrator. If you need to export these for your ...
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| Combining 4 Huge AI CS2 files into one PDF file. | 7/25/2008 |
Q: I need some direction. My boss asked me to put 4 different files from AI CS2 into one pdf so he ...
A: You can save these as PDFs from AI CS2 using the "smallest file size" preset. This will keep them ...
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| Change Color of Logo | 7/25/2008 |
Q: My company has a five color logo and would like to have a black and white version. I have the color ...
A: In Photoshop, you can change the color of your jpg by going to Image>Mode>Grayscale. You can also ...
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| File creation in illustrator | 7/25/2008 |
Q: How do I save an illustrator text and image file in a format that I can import to Quark express ...
A: You can save this out as an Illustrator eps format (File>Save As). That will come in as a hi-res ...
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| type help | 7/24/2008 |
Q: hey there kevin, im no pro in illustrator CS3 but i do use it and work out of it everyday but i need ...
A: One of two thing have happened. Linotype can move your fonts into a consolidated fonts folder (you ...
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| Filling a rectangle or circle with a photo | 7/24/2008 |
Q: I'm using Illustrator CS3 and have not worked in Illustrator since version 10. Even then I did not ...
A: You need to create a clipping mask. Place the photo on its own layer, then draw the shape that you ...
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| CS2 & CS compatibility issues | 7/24/2008 |
Q: My colleague uses CS2 and I use CS (we're both on pc's, not macs). I'm very new to Illustrator so my ...
A: CS cannot open native CS2 files. What is happening is your version is reading this as a PDF and ...
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| Avenir fonts | 7/23/2008 |
Q: I am trying to assist a customer with an issue she receives when trying to save files using the ...
A: The issue is that some fonts have severe licensing restrictions on them that do not allow you to ...
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| transparency from PS to AI | 7/23/2008 |
Q: I have a picture that I have removed all the background in Photoshop. When I open it up in ...
A: You will need to create a clipping mask in IL. Heres how it works: Place your PS file on its own ...
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| problem with fill | 7/22/2008 |
Q: I am using Adobe Illustrator CS. I am trying to fill the T-shirt sketch I drew using Illustrator ...
A: You can select the two ends that you need to select with the direct select tool (white arrow) and ...
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| illustrator cs3-drop shadow option disappeared | 7/22/2008 |
Q: Admittedly, I am very new to AI--steep learning curve. I am attempting to make drop shadows behind ...
A: After you type in your text, you have to make sure you switch back to the selection tool (black ...
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| Paint Bucket | 7/22/2008 |
Q: I found a tutorial online that shows how to trace a picture of a woman and fill it in to make a ...
A: After you used Live Trace, did you click the Expand or Live Paint buttons at the top bar? You need ...
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| Spot Color Set-up in Illustrator CS2 | 7/21/2008 |
Q: Hey there. I am designing a two spot color project. I created a piece of it in photoshop (using one ...
A: There is no spot mode in AI. You just set up your file with the appropriate spot colors, and when ...
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| Bounding Box Resizing Issue | 7/21/2008 |
Q: I just sent you an email about a bounding box issue, but I already found the answer - the hotkey is ...
A: "E" is the hotkey for the free transform tool which really doesn't solve your underlying issue. If ...
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| Bounding Box Resizing Issue | 7/21/2008 |
Q: I've found this question posted everywhere, but no answer. I cannot resize thanks to some random ...
A: Are you using the direct select tool (white arrow) or the selection tool (black arrow)? Resizing ...
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| Ai corruption | 7/21/2008 |
Q: I designed a file in CS2, had about 12 picture files placed into it and some brush script font. ...
A: Sorry Ryan, When it comes to messing with the coding of the files, I've only gone as far as ...
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| Ai corruption | 7/21/2008 |
Q: I designed a file in CS2, had about 12 picture files placed into it and some brush script font. ...
A: The error is because you saved it without the pdf compatibility turned on. It is a common error that ...
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| Black from ai to ps | 7/20/2008 |
Q: In placing my AI vector illustrations into a Photoshop doc, I'm struggling to keep the blacks ...
A: The issue is in Illustrator, go to your preferences and select the following: Appearance Of Black ...
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| Problems when saving in ai8 format | 7/18/2008 |
Q: I've been requested by a vector stock company to upload vectors in the eps legacy ai8 format. The ...
A: I receive this question quite frequently and submit a lot of things to stock illust. sites myself. ...
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| Outline box appears on all logos | 7/17/2008 |
Q: Whenever I export or print transparent logos (which are against a coloured background) from ...
A: This is a known flaw with CS2 dealing with transparency. There really is not too much you can do to ...
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| Clipping mask doesn't work when making a pdf | 7/16/2008 |
Q: Any suggestions or reasons this might be happening?.. would be much appreciated! Cheers. Sophie
A: Try saving your files as native AI files and importing them in as native files. The issue could be ...
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| Remove linked image? | 7/16/2008 |
Q: I have some Illustrator CS files that have links to image files that are no longer included in the ...
A: Once the file opens, find the empty boxes for the images and delete those images. If you cant find ...
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| Pages In Adobe InDesign | 7/16/2008 |
Q: I have an image that was downloaded from a website. When saved, copied or pasted, there is a white ...
A: I would create a whole new template and drag contents over to the new size. The issue is when you ...
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| Illustrator artwork with a transparent backgound | 7/15/2008 |
Q: I am having problems importing a logo that I created in illustrator into an Indesign document ...
A: Each time you write, more things come up! Ok, instead of distilling and creating a postscript file, ...
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| Illustrator artwork with a transparent backgound | 7/15/2008 |
Q: I am having problems importing a logo that I created in illustrator into an Indesign document ...
A: There's your issue. You are copying and pasting into InDesign. This will cause errors. You need to ...
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| How to get rid of white box in backround | 7/14/2008 |
Q: I have an image that was downloaded from a website. When saved, copied or pasted, there is a white ...
A: Check your image color mode (image>Mode) and make sure it is RGB (or CMYK for print). You should ...
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| How to get rid of white box in backround | 7/14/2008 |
Q: I have an image that was downloaded from a website. When saved, copied or pasted, there is a white ...
A: You will need to use Photoshop to create a clipping mask around the image. This will remove the ...
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| Illustrator artwork with a transparent backgound | 7/14/2008 |
Q: I am having problems importing a logo that I created in illustrator into an Indesign document ...
A: The only things you have to watch for is make sure you don't put a white box behind your artwork ...
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| Magic wand | 7/14/2008 |
Q: I can't seem to get this to work - it works ok in photoshop but not in illustrator. I wander whether ...
A: A raster image is also referred to as a bitmap image. jpg, gif, etc. are raster images. You commonly ...
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| 1 gig memory limitation | 7/11/2008 |
Q: I met with AI problem - it just cannot utilize more that 1 gig of memory - and my project may need ...
A: The issue here seems to be your available memory. Here are somethings to keep in mind: CS2 is not ...
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| CS2 Illustrator (Mac 10.4.11) Cannot select or move imported TIFF unless clicking on the border. | 7/10/2008 |
Q: I'm researching this problem for a customer who is having several issues with her CS2 suite. ...
A: This has nothing to do with the application install. If you go to your Illustrator Preferences, ...
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| I have troubles exporting a AI file to TIFF/JPEG | 7/10/2008 |
Q: I have made a complex drawing in Illustrator 10 and when I try to export as TIFF or JPEG I get ...
A: You are correct that your file is probably too complex for your operating system to handle. Win2K ...
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| high reslolution | 7/10/2008 |
Q: I just started with illustrator, I would like to print and what kind of resolution i need? High? Is ...
A: Illustrator does not require resolution. It is a vector program and does not natively create raster ...
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| high res PDF for magazine output | 7/10/2008 |
Q: I've created a 40MB AI (CS2) and would like to know how to create a PDF for output without ...
A: You will need to add a bleed (normally 0.25") under the marks and bleeds options. The trim marks ...
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| high res PDF for magazine output | 7/10/2008 |
Q: I've created a 40MB AI (CS2) and would like to know how to create a PDF for output without ...
A: You do not need to embed the image, when you save it as a pdf, it automatically embeds the image. ...
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| Magic wand | 7/9/2008 |
Q: I can't seem to get this to work - it works ok in photoshop but not in illustrator. I wander whether ...
A: The magic wand in Illustrator is different than the Photoshop wand. First be sure you have ...
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| Bounding Box | 7/9/2008 |
Q: The imge did open within a rectangle but the image background was transparent. I opened the imge ...
A: Daniel, You can toggle to bounding box on and off in the view menu (shift+apple/cmd(pc)+B). You ...
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| multiple page PDF in Illustrator | 7/9/2008 |
Q: My question regards creating a multiple page PDF in Illustrator. I have read both the answers ...
A: To create a multiple page PDF from Illustrator, you will need to open each document and save them ...
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| high res PDF for magazine output | 7/9/2008 |
Q: I've created a 40MB AI (CS2) and would like to know how to create a PDF for output without ...
A: You should never use the print function to make your pdfs. Use the Save as function and choose PDF ...
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| Bitmaps to specific line art | 7/8/2008 |
Q: I'm trying to find an easy way to convert any picture to a set of horizontal monochrome continuous ...
A: Again, you can try using the live trace option with the presets for technical drawing and see if ...
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| Tracing Colour Photos | 7/8/2008 |
Q: I have a little doubt about the results of my traces in Illustrator - after pressing the "expand" ...
A: There is no easy way to do what you are asking. Here are some suggestions you can try: Use the ...
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| Tracing Colour Photos | 7/7/2008 |
Q: I have a little doubt about the results of my traces in Illustrator - after pressing the "expand" ...
A: As long as you do not have a white stroke applied (sorry had to mention it), it will be fine. The ...
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| finding pms color of an image in eps or illustratir | 7/7/2008 |
Q: I have an image in eps - it is 4 color print. my screen printer needs to know the pms color of ...
A: You will have to select your PMS colors manually. Go to the swatches palette, click the pull down ...
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| finding pms color of an image in eps or illustratir | 7/7/2008 |
Q: I have an image in eps - it is 4 color print. my screen printer needs to know the pms color of ...
A: If you are using a version before CS3 and your image is 4 color you will need to assign pantone ...
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| Illustrator 9 and Windows Vista | 7/5/2008 |
Q: I recently bought a Gateway Windows Vista 64bit Operating System, Intel Core 2Quad CPU Computer with ...
A: Illustrator 9 is not compatible with Vista at all. It will not run in a vista operating system, so ...
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| cs2 conflct with dual monitors | 7/3/2008 |
Q: I have a dell system with dual monitors. My 'open' and save as, or help windows are invisible when i ...
A: Yes it has technically been resolved with CS3, but some users have reported issues with Bridge and ...
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| cs2 conflct with dual monitors | 7/3/2008 |
Q: I have a dell system with dual monitors. My 'open' and save as, or help windows are invisible when i ...
A: Sorry you took time to reinstall your apps, etc. because that will not help. Adobe CS2 products ...
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| Bitmaps to specific line art | 7/3/2008 |
Q: I'm trying to find an easy way to convert any picture to a set of horizontal monochrome continuous ...
A: Frederic, I deal with this a lot in my line of work. The most accurate way, especially when ...
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| what to file type to save ai files as to import into word | 7/1/2008 |
Q: I am currently wanting to place my ai files from CS2/3 into microsoft word. I am using a Mac to do ...
A: When you save out as an eps the quality should be exact since it is a vector object. Have you tried ...
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| Importing CAD into Illustrator | 6/30/2008 |
Q: Sorry for asking so many questions. I really want to get this thing figured out so I can start ...
A: Im not familiar with CAD enough to answer this question accurately. This is really a CAD issue when ...
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| Illustrator 10 Printing Problems | 6/30/2008 |
Q: I am brand new to Illustrator and am having two issues that are driving me crazy. Any help would be ...
A: You are almost there, I promise! The hard part was getting this into IL. When you import these ...
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| Illustrator 10 Printing Problems | 6/30/2008 |
Q: I am brand new to Illustrator and am having two issues that are driving me crazy. Any help would be ...
A: First, let me save you a lot of hassle. The Dummies series of books are not the greatest for ...
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| Adobe Illustrator CS2 crashes at startup | 6/30/2008 |
Q: Heres my scenario. I had Adobe CS3 Web Premium installed on my machine then uninstalled the lot. I ...
A: Since Im not sure what operating system you are running on, here's what I can tell you. Uninstalling ...
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| Illustrator | 6/26/2008 |
Q: I've created a logo in CS2. All type has been converted to outline and has a drop shadow. All is on ...
A: Im wondering what you are doing in InDesign and not just saving this out as an .eps from ...
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| mask, knockout, flatten - help | 6/26/2008 |
Q: I am very new to Illustrator. I was preparing an order with screen printer/plastisol transfer ...
A: Your printer is wrong. I work with files and vendors like this all the time. The white is creating a ...
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| Illustrator | 6/26/2008 |
Q: I've created a logo in CS2. All type has been converted to outline and has a drop shadow. All is on ...
A: The issue is your drop shadows. First, you need to go back to your native AI file. Create the ...
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| embedded or linked grayscale files in AI CS3 | 6/26/2008 |
Q: WHY do embedded or linked grayscale files from PSD print separations as CMYK in Illustrator CS3 ?!?? ...
A: The "trick" is to not import a native PSD grayscale file if you can help it. This may cause IL to ...
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| corrupt files | 6/25/2008 |
Q: We are having a problem with a particular file corrupting. It is a fairly complex file (about 22 ...
A: Well I checked last night on your offending commands and congrats you've found a new one according ...
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| Merge brushes, symbols, swatches | 6/24/2008 |
Q: I have a series of documents in CS3. They are all parts of a much larger map that I have in pieces ...
A: Unfortunately, there is no automated way to merge brushes together like the swatches palette can. ...
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| word document into illustrator | 6/23/2008 |
Q: how to do it word document into illustrator
A: First create a text box by clicking and dragging the type tool. Then, while the box is active (the ...
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| EPS Files and Entourage | 6/23/2008 |
Q: We have several Mac users who send .eps files using Entourage. When one of our pc users gets that ...
A: Try this to start and let me know if it works. The original fix is easy: News Preferences -> ...
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| Exporting .ai files to .psd format | 6/21/2008 |
Q: I am running WIN XP Pro with 2 x 200 Gig hard drives and one 40Gig hard drive which is a dedicated ...
A: First, please do not be rude when responding. As for your font problem. You will need to locate ...
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| Exporting .ai files to .psd format | 6/20/2008 |
Q: I am running WIN XP Pro with 2 x 200 Gig hard drives and one 40Gig hard drive which is a dedicated ...
A: Believe it or not, 4 gigs of RAM may not be enough! The issue that most people don't realize that it ...
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| Illustrator saved as JPG file | 6/19/2008 |
Q: I have a logo that I wish to downsize on a letter head. I do not have access to the file. I have ...
A: If you mean that you have Illustrator 8, which is almost 10 years out of date, then you are ...
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| Illustrator questions | 6/19/2008 |
Q: I have a file that I want to print...the file size is 637"x36"...the program tells me that I can ...
A: Congrats Jon! You have reached the limits of Adobe Illustrator. Seriously though, two things you ...
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| Printing in Outline Mode | 6/19/2008 |
Q: I'd like my Illustrator CS3 file to print the same way it looks while in Outline mode (i.e. ...
A: You cannot print from outline mode but there is a work around. Select all (select>select all) and ...
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| Adobe Design Standard CS3 under XP SP2 | 6/18/2008 |
Q: I have a user who is experiencing various errors when using CS3. Here are some sample screen shots. ...
A: Sorry John, I've exhausted all tech docs and unless it has to do with the application conflict, ...
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| Exporting Adobe files to AutoCAD while maintaining transparency | 6/18/2008 |
Q: This is a follow-up to a question I asked Amy: Subject Exporting an Illustrator file to AutoCAD ...
A: You do not export out to eps, you go to file>save as. I personally save my Illustrator files as ...
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| Adobe Design Standard CS3 under XP SP2 | 6/18/2008 |
Q: I have a user who is experiencing various errors when using CS3. Here are some sample screen shots. ...
A: Unfortunately this is what is known as a kernel error, which has to do more with the hard drive on ...
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| Glyph Keyboard Shortcuts on PC (???) | 6/18/2008 |
Q: I am professional Mac user who has just taken a job using PC's! Am having issues understanding the ...
A: First let me say sorry for downgrading to a PC. Next, here is the listing from Microsoft on unicode ...
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| Can't open the illustration. | 6/17/2008 |
Q: I seem to been having problems lately with not being able to open some illustrator 10 documents here ...
A: Believe it or not, I know what the error is and it is obscure (but is generated by version 10): The ...
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| Pixelated Graphics | 6/17/2008 |
Q: Part of my job is to print 20x30 posters, created by others in Publisher and then PDF'd. I bring the ...
A: Illustrator cannot help you. The issue is with the original graphics being a lower resolution than ...
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| Combining .ai files. | 6/16/2008 |
Q: I'm working on a fairly complex line drawing. Several portions of it are so complex they became ...
A: Under the layers options menu (in the palette) choose "paste remembers layers". Also make sure ...
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| Which Adobe software to use for book designs? | 6/16/2008 |
Q: I've an 80-paged children book to create. There'll be lots of words and coloured drawings for the ...
A: Use InDesign for typing and laying out the pages. Illustrator does not have a multiple page ...
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| Which Adobe software to use for book designs? | 6/15/2008 |
Q: I've an 80-paged children book to create. There'll be lots of words and coloured drawings for the ...
A: InDesign is a page layout program and Illustrator is for line drawings and technical illustration. ...
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| TIFF problem | 6/14/2008 |
Q: I am not sure if this is an Illustrator or Photoshop question, so bear with me! When I import a ...
A: Sorry for the confusion. You need to do the edit>fill in Photoshop. You had made it most of the way, ...
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| TIFF problem | 6/14/2008 |
Q: I am not sure if this is an Illustrator or Photoshop question, so bear with me! When I import a ...
A: BMP files allow you to change the black line art color in InDesign. Tiff files do not. You are ...
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| illustrator CS2 path finder problem | 6/14/2008 |
Q: I am trying to create a file that i can export as illustrator 3 and then import into WinPSSIGN ...
A: I have a feeling your file format is not compatible with the plotter software. Exporting down to ...
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| photoshop illustrator | 6/13/2008 |
Q: i have created cmyk files in photoshop 8.0 and need to somehow save them so that they can be opened ...
A: DCS is the only way to preserve spot colors from Photoshop. However, saving as a pdf from ...
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| saving scanned articles to PDF in illustrator | 6/12/2008 |
Q: I am having trouble saving scanned articles from a magazine to PDF with <1.5 - 2MB file size but ...
A: Hey Tom, OCR is a tricky business. 100% readability/recognition is almost impossible without ...
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| FILLING IN | 6/12/2008 |
Q: This might be a stupid question. I don't really know much about Illustrator, but i need to send in ...
A: First, delete the photo or move it off to the side out of the way. Then make sure you are in ...
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| photoshop illustrator | 6/12/2008 |
Q: i have created cmyk files in photoshop 8.0 and need to somehow save them so that they can be opened ...
A: DCS is your only option to have readable spot colors from Photoshop. Once you link it, even though ...
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| Effects won't work with a Clipping Mask | 6/11/2008 |
Q: I am probably missing something simple but...I am using AI10 and when I create a clipping mask I am ...
A: You cannot apply effects to a clipping mask. You will need to duplicate the object/shape that you ...
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| saving scanned articles to PDF in illustrator | 6/11/2008 |
Q: I am having trouble saving scanned articles from a magazine to PDF with <1.5 - 2MB file size but ...
A: First, you should be doing this in InDesign or at least Photoshop, but if you have to do this in ...
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| photoshop illustrator | 6/11/2008 |
Q: i have created cmyk files in photoshop 8.0 and need to somehow save them so that they can be opened ...
A: The problem is your DCS file actually is showing a jpg or tif preview when you place it in ...
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| Adobe graphics import problems | 6/9/2008 |
Q: I work for a company that has many on top of many drawings of different parts that are used daily in ...
A: Corel drawings can be opened by Illustrator depending on what version you are using (ie. not an ...
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| Gray boxes when print | 6/8/2008 |
Q: I've been fighting a problem in CS2/PDF printing. I have a very large file (PDF) that prints gray ...
A: You need to downsize this before you export as a pdf. When you downsample a pdf you are going to ...
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| Previewing type fonts | 6/3/2008 |
Q: In Illustrator CS, I swear I was able to preview type fonts. However, this feature has stopped ...
A: To see the WYSIWYG font faces, you need to use the options bar at the top of the window when you are ...
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| illustrator CS3 swatch palette disappears | 6/2/2008 |
Q: This is driving me nuts, but the swatch palette will disappear every time I click on the swatch ...
A: I checked out the issue, and have not found anything related to this issue. Clicking on the toolbox ...
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| illustrator CS3 swatch palette disappears | 6/2/2008 |
Q: This is driving me nuts, but the swatch palette will disappear every time I click on the swatch ...
A: Sorry I don't have a quick answer for you, but I need some more specifics to track down the ...
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| illustrator CS3 swatch palette disappears | 6/2/2008 |
Q: This is driving me nuts, but the swatch palette will disappear every time I click on the swatch ...
A: Do you mean the drawer collapses into the docked palettes on the right side of your screen? You may ...
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| Fonts - Adobe Illustrator | 6/2/2008 |
Q: Our company uses a true type font (briquet) that is not very common and I have never found this font ...
A: Not necessarily. Mac true type fonts do not translate to Windows at all and vice versa. The ...
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| Illustrator CS3 | 5/30/2008 |
Q: My first question is how do I get ride of the white border around my document when I print? I want ...
A: The issue with the border when you print is your printer not the application. Unless you have an ...
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| jpg images | 5/29/2008 |
Q: I was passed down an Illustrator document containing jpg and gif logos. The logos are resized within ...
A: Id hate to have you redo all of it as well, if the jpeg is embedded in the file, there may be no way ...
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| jpg images | 5/29/2008 |
Q: I was passed down an Illustrator document containing jpg and gif logos. The logos are resized within ...
A: The only way to calculate that is to open the original Illustrator doc and see what percentage it ...
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| corrupted file | 5/27/2008 |
Q: i have saved an illustrator file which is about 44 MB big. no warning appeared, i've been working on ...
A: Does your other file open on another PC, or are both corrupted? This might seem silly, but try ...
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| corrupted file | 5/27/2008 |
Q: i have saved an illustrator file which is about 44 MB big. no warning appeared, i've been working on ...
A: Bridge will show you a preview, because that is realistically a tiny little snapshot that saves out ...
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| Illustrator CS2 pc version upgrade to Mac Version | 5/26/2008 |
Q: I have a pc and barely run Illustrator CS2. I am planning to to purchase a Mac Computer and can I ...
A: Sorry Maria, You cannot "upgrade" to a mac version, you will actually have to buy a whole new app, ...
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| adobe cs saving as a pdf | 5/23/2008 |
Q: I have used illustrator for a long time now. I am working in a new place and they have adobe ...
A: The option that you have is two fold. 1. you need to apply a crop to the page before you save out ...
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| expanded layers | 5/23/2008 |
Q: whenever I open an Illustrator file, layers that contain sublayers are expanded, even if they were ...
A: This is a common problem with Illustrator which only has one option. You can choose to show only the ...
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| saving down | 5/21/2008 |
Q: I am having trouble saving an .eps file that was created in CS3 to a version that can be read in ...
A: Its really easy. When you save this as an .eps format, the options window that shows up when you hit ...
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| Illustrator 8 cartoon illustration | 5/20/2008 |
Q: I scan my sketches, clean them up in Photoshop, and then import them into Illustrator 8.0. Two ...
A: Ah Randy, This is where telling me the version number and software you are using would have helped ...
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| illustrator crashing | 5/20/2008 |
Q: I have been using illustrator since it's invention and have never experienced the amount of ...
A: You were correct in upgrading to CS3 on Leopard, CS2 was not built for it. Have you run all the ...
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| Pantone Color space/profile | 5/19/2008 |
Q: I am currently trying to type set projects using pantone colors and have been confused on whether I ...
A: There is no Pantone color space in applications. You would select the pantone colors from the ...
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| Illustrator 8 cartoon illustration | 5/19/2008 |
Q: I scan my sketches, clean them up in Photoshop, and then import them into Illustrator 8.0. Two ...
A: I am assuming that you have a fill going on with your design, which is covering up your color ...
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| Illustrator 8 cartoon illustration | 5/19/2008 |
Q: I scan my sketches, clean them up in Photoshop, and then import them into Illustrator 8.0. Two ...
A: I actually do this a lot so here is my solution: Place your b&w image on a separate layer, with ...
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| Illustrator CS2 Quiting | 5/11/2008 |
Q: This is Omar Faruq. I am trying to open The Illustrator CS2 from Application. But after initializing ...
A: Are you using a font management application to control your font usage? If not I am assuming that ...
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| Illustrator magic wand | 5/11/2008 |
Q: For the life of me I can't get magic wand to do anything in Illustrator CS 11. I've had the program ...
A: It doesn't work like that. It selects Illustrator created objects, such as a square or a path. It ...
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| Illustrator magic wand | 5/11/2008 |
Q: For the life of me I can't get magic wand to do anything in Illustrator CS 11. I've had the program ...
A: The magic wand in Illustrator is completely different than the one in Photoshop. The magic wand in ...
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| Linked object in eps disappear after saving when placed | 5/9/2008 |
Q: I opened a EPS that was sent to by someone else, there was linked object/file in the EPS, but when ...
A: Wish there was a magic way, but without the linked file, its a no-win situation. In order to remedy ...
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| Linked object in eps disappear after saving when placed | 5/9/2008 |
Q: I opened a EPS that was sent to by someone else, there was linked object/file in the EPS, but when ...
A: What you have is a big mess. Seriously though, when you place the file directly, a lo-res preview ...
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| Linked object in eps disappear after saving when placed | 5/9/2008 |
Q: I opened a EPS that was sent to by someone else, there was linked object/file in the EPS, but when ...
A: You will need to embed the linked image in the eps before you save and place. When you embed an eps ...
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| Two color print problem | 5/8/2008 |
Q: I will be very grateful if you could please shed some light on my problem. I'll start at the ...
A: You have hit a hornets nest of issues. Spot color and transparency do not mix, at least easily. Just ...
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| cannot continue preview | 5/8/2008 |
Q: ..working in a 300dpi file 18X16".. complicated design. Very slow. dragging sections /grouping ...
A: Believe it or not, 4G RAM may not be enough! System software, depending on your font management ...
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| Opening eps files with Illustrator - unknown format error | 5/7/2008 |
Q: I have CS2 & CS3 on my pc, but when I am sent eps files from either colleagues or external agencies, ...
A: Have you tried opening in Photoshop? Sometimes Photoshop will show you the true format of the file ...
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| Opening eps files with Illustrator - unknown format error | 5/7/2008 |
Q: I have CS2 & CS3 on my pc, but when I am sent eps files from either colleagues or external agencies, ...
A: Well its a relief that its not your mail server/application. Whew. That is a whole pain in the butt ...
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| Opening eps files with Illustrator - unknown format error | 5/7/2008 |
Q: I have CS2 & CS3 on my pc, but when I am sent eps files from either colleagues or external agencies, ...
A: This is a common problem. One of two things is happening: 1) these are not really .eps files, ...
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| Font changing to russian language | 5/6/2008 |
Q: I have windows Xp S2 installed, running Illustrator Cs3.. when iam doing a job(s) & switching ...
A: Are you running a font manager? Ive seen this problem before when people do not use a font manager ...
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| PDF in Illustrator | 4/29/2008 |
Q: I created a pdf from autocad dwg of downtown streets/buildings & "colored" it in for a marketing ...
A: When you create a pdf, it has to embed everything instead of linking due to the inherit nature of a ...
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| Question | 4/28/2008 |
Q: which one is Easy to read or do 1:Adob Photoshop 2:Adop free hand 3:Adob coral draw
A: Zohair, All three are complex applications that require lots of practice. None of them are ...
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| Printing back to back | 4/27/2008 |
Q: I am setting up my vector image so they are centered in the art board on different layers one right ...
A: Its not your file per se, but what happens when you print back to back, the printer itself offsets ...
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| insufficent memory error in exporting ai to jpg | 4/27/2008 |
Q: I have already 2 giga memory on board,but still fail to export a large ai file(144"x 48" with 150 ...
A: You are creating an enormously large file. I've never exported this large of a file so Im not sure ...
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| Printing white box on white paper? | 4/27/2008 |
Q: Kevin, I'm stumped! I bought some print paper that has some text preprinted on it with a design. ...
A: Im assuming you are asking before you try this. All you have to do is print. What you are creating ...
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| New to Adobe... Pencil tool crossed out | 4/23/2008 |
Q: I am going to trace a picture using layers and the pen tool, but when I try and move my cursor to ...
A: The "do not" icon usually means you are either on a hidden layer or a locked layer that does not ...
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| Batch won't run unless Illustrator is active window? | 4/22/2008 |
Q: I'm hoping you can help me out with this as it's driving me nuts. Basically I'm trying to batch an ...
A: PCs sometimes require Illustrator to be in the foreground to run certain actions. Not sure why yours ...
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| Triangle-to-circle blend | 4/22/2008 |
Q: In Illustrator CS3 I wanted to create a nice, rounded triangle, something in between a triangle and ...
A: I now understand what is going on and unfortunately, geometry is the issue. The center of an ...
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| Triangle-to-circle blend | 4/22/2008 |
Q: In Illustrator CS3 I wanted to create a nice, rounded triangle, something in between a triangle and ...
A: I recreated this effect using the Blend Tool and was able to achieve a center point using the ...
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| Network folder of Illustrator files freezes | 4/21/2008 |
Q: Our company's Marketing Department has a network file share consisting of approximately 600 ...
A: This is a server issue, not an Illustrator issue. What is happening is you have so many files in ...
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| Margins in Illustrator | 4/18/2008 |
Q: Kevin: I have a Xerox phaser 7760 dx, I tried to print from illustrator but can´t override the ...
A: The only way to enlarge your printing area is to fake a page size under the print window. So if you ...
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| White Colour Swatch/ Ink | 4/18/2008 |
Q: Be prepared, this might be a really stupid question. i'm currently preparing a file for press ...
A: White is white no matter what the source color is. If you really want to put your mind at ease, ...
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| Illustrator CS3 | 4/17/2008 |
Q: I'm a graphic designer i designed a product box in CS3 and when my boss sent it to the printed in ...
A: Ctrl shift O turns your text into outlines, so others can open the document without the fonts. ...
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| error (-108) | 4/17/2008 |
Q: when I'm trying to run the AI cs3 an error occured :"an unknown error has occured (-108).adobe ...
A: Error -108 is not enough memory. Quit all other applications and try running again. If you still ...
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| boundary box problem - illustrator 10 | 4/16/2008 |
Q: i'm having a problem where the boundary box resize handles won't show up. the box is there so it is ...
A: Unfortunately Wes, the bigger issue is your application is too far out of date and the downloadables ...
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| boundary box problem - illustrator 10 | 4/16/2008 |
Q: i'm having a problem where the boundary box resize handles won't show up. the box is there so it is ...
A: Double check in your view menu to make sure that show bounding box is active, and not show edges. ...
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| Triangle-to-circle blend | 4/16/2008 |
Q: In Illustrator CS3 I wanted to create a nice, rounded triangle, something in between a triangle and ...
A: I have an easier way to round your triangle. Go to Effects>Stylize>Round Corners. This should give ...
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| Can't Open EPS Version 8 File | 4/16/2008 |
Q: I purchased a file for download from Vectorstock. It says that the file type is: Vector EPS ...
A: I have a feeling that this is not a true Illustrator 8 eps file. You computer is assigning it a file ...
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| text to curves | 4/15/2008 |
Q: When you are saving an adobe illustrator file isn't there any option to save text as curves? How do ...
A: You customer has to select every piece of art and create outlines and save this out afterwards. If ...
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| How to use logo made in AI for BC in Photoshop | 4/15/2008 |
Q: I am a photographer starting my own business and I hired a graphic designer to do my logo. She ...
A: The issue is you are trying to do this in Elements, not the full version of Photoshop. Elements is a ...
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| text to curves | 4/15/2008 |
Q: When you are saving an adobe illustrator file isn't there any option to save text as curves? How do ...
A: You will need to select your text with the select tool (the black arrow) and then go to Type>Create ...
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| crop | 4/14/2008 |
Q: I have a large map file in Illustrator. I want to crop out specific areas to be imported into an ...
A: Unfortunately your assessment is correct - you can either crop out your image in Illustrator using ...
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| Photoshop to Illustrator | 4/11/2008 |
Q: I have no problem importing a graphic from illustrator to photoshop as a transparent image with no ...
A: You need to make sure that the image is on a transparent layer with nothing else beneath it. If ...
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| CS2 not recognizing some fonts in pdf file | 4/11/2008 |
Q: I tried opening the files in Adobe 6.0 and some of the fonts showed up as dots, but when I opened ...
A: 8.0 is compatible with CS3, not CS2. You are basically trying to open a newer file that the old ...
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| Cut & Pasting is off-centered... | 4/10/2008 |
Q: When I make a document that is (for example) 2"x2" in Ill. CS2, and then make a box that is the same ...
A: One thing you can try to remedy this is to use the paste in front command once in the new document. ...
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| Outlining a complex drawing? | 4/10/2008 |
Q: I need to trace the outer perimeter of a large set of moderately complex drawings. The drawings were ...
A: Unfortunately, this is a draw back of importing a CAd drawing into Illustrator. One thing I need to ...
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| Saving file message | 4/10/2008 |
Q: While working on an existing file, making changes and attempting to save, I am getting a message ...
A: A lot of times, this means that the original file has been moved while you had it open. This is ...
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| Illustrator AI8 layers | 4/9/2008 |
Q: I am saving an Illlustrator CS3 document, with 11 layers, in Illustrator 8 (a requirement of ...
A: Sorry Jeanne, There has to be something with the gradients or other oddity with this one document ...
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| Cut & Pasting is off-centered... | 4/9/2008 |
Q: When I make a document that is (for example) 2"x2" in Ill. CS2, and then make a box that is the same ...
A: I have had this happen, and what I found was a stray point being copied over with the object, which ...
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| Illustrator AI8 layers | 4/9/2008 |
Q: I am saving an Illlustrator CS3 document, with 11 layers, in Illustrator 8 (a requirement of ...
A: There is no limit when saving out to AI v. 8. I have tried to replicate the problem and was not able ...
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| mac CS2 illustrator crashing when opeing program | 4/9/2008 |
Q: Should I delete the preferences folder? My iphoto was doing the same thing when I tried to open ...
A: Try resetting the preferences for Illustrator. Hold down Shift+Ctrl+Opt+Apple as soon as you click ...
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| Illustrator/CS2 crashing | 4/8/2008 |
Q: and I have had this problem once before. Basically, when I start up Illustrator, it will crash ...
A: You can try restoring the apps to their factory settings. As soon as you click the icon to startup, ...
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| Unknown error has occurred {-108} | 4/8/2008 |
Q: I have just Installed Adobe Illustrator CS3 Ver 13.0.0 when I goes to start a program after ...
A: Error -108 is not enough memory. You will need to double check to make sure you have enough RAM to ...
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| Illustrator 2 colour / 4 colour set-up | 4/8/2008 |
Q: I am new to Illustrator CS3 and would like to know how to make sure my settings are correct for 2 ...
A: Under Effects>Document Raster Effects Settings>Choose Preserve Spot Colors. Also you will need to ...
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| AI CS3 gradient angle | 4/8/2008 |
Q: I've been using the CS3 version of AI for about six months now, and I still can't figure out have ...
A: You select your object with the gradient applied, then use the Gradient tool and click and drag the ...
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| printing pdfs with placed photoshop files | 4/7/2008 |
Q: i'm having trouble printing any pdf files with a placed photoshop file (no matter what the size). ...
A: This is a common problem dealing with compatibility with CS2 and Leopard. Unfortunately CS2 is not ...
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| two questions | 4/7/2008 |
Q: 1) Can I change the colour of a pre-set pattern swatch, and if so how? (E.g. the pre-et is a black ...
A: First, Illustrator does not rely on resolution when creating objects, unless you are using an effect ...
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| two questions | 4/7/2008 |
Q: 1) Can I change the colour of a pre-set pattern swatch, and if so how? (E.g. the pre-et is a black ...
A: 1. Drag the pattern swatch out of the palette into your document and edit it as a piece of art. Then ...
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| spot color in Illustrator | 4/5/2008 |
Q: I have a vector image i created in illustrator (CS). I mainly work in Indesign and do almost all of ...
A: CS automatically preserves your spot colors. When you import into InDesign, your spot colors show up ...
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| spot color in Illustrator | 4/4/2008 |
Q: I have a vector image i created in illustrator (CS). I mainly work in Indesign and do almost all of ...
A: In Illustrator, you have to make sure you spot colors remain intact. Go under Effects>Document ...
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| Newbie page setup question | 4/4/2008 |
Q: I have designed a business card, which is 3.5"x2". The printer wants 1/16" bleed and the file at ...
A: There are no settings for resolution in Illustrator. It is a vector program, not a raster program. ...
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| selection tool | 4/2/2008 |
Q: Myi used to only with a click select an object, now i have to drag in to the image to select it. ...
A: You can select an object by its stroke or fill. If you cannot click into the object to select, that ...
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| Illustrator eps resizes when placed in photoshop | 4/2/2008 |
Q: I have a 60 x 40pt;, eps text, background & png, created in illustrator, when I place into photoshop ...
A: Size doesn't matter in this case, its your resolution of the PS file. When you place this in PS, ...
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| Open CS3 in CS | 4/2/2008 |
Q: Kevin, I just got this symbol library that i really need to use for a personal project, but when ...
A: You will need to open up the symbol library in CS3, then drag each symbol into a document and save ...
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| error message | 4/1/2008 |
Q: i've save my Autocad in 2000/2002 version. then i try to open it in Illustrator, but I always get ...
A: Unfortunately, this usually is an error with AutoCad not illustrator. First, make sure you are ...
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| Preview colours | 4/1/2008 |
Q: I'm created a document in illustrator using 2 spot colors and tints of these, I've then PDF'd this ...
A: Bridge is a great application but isn't know for being used for accurate proofing. I wouldn't worry ...
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| Illustrator text box resizing | 4/1/2008 |
Q: I cannot resize text boxes and I don't know why. I can move them but once they are created they ...
A: You need to click and drag out an area type or "text box" using the type tool not just click and ...
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| PDF in CMYK | 3/30/2008 |
Q: I am having trouble making my PDF in CMYK. I am working on a doc and all my setting are in CMYK. I ...
A: After you set your preferences, did you change your blacks to 100% K again? Also, with this ad, is ...
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| Urgent Help with Document Sizing and Bleed | 3/29/2008 |
Q: I am using Illustrator CS3 to create a poster that is 24"x36". The bleed needs to be 1/4" on all ...
A: You are correct, you take into account the bleeds when creating your document. When you add trim ...
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| RAM | 3/27/2008 |
Q: when i try to install cs3 a message pops up saying i need to adjust my ram. How do i do this? ...
A: Nick, one concern is that you do not have enough RAM for installation if this error is popping up ...
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| illustrator 5.0 | 3/27/2008 |
Q: I just purchased illustrator 5.0 on ebay with out paying attention to the version. I am currently ...
A: You have just purchased a very expensive paperweight. Illustrator 5 will not run on Mac OSX leopard ...
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| CS3 Illustrator | 3/26/2008 |
Q: running illustrator 13.0.2, Mac os x 10.5.2 Dual-Core Intel Xeon, printing on a xante & xerox ...
A: This has to do with your printer profile in CS3. Be sure to download a new printer profile after you ...
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| Adobe Illustrator for Logos with Microsoft Publisher | 3/25/2008 |
Q: I am about to purchase Adobe Illustrator for PC to make design logos for the company I work for and ...
A: You would design your logo in Illustrator and place it in whatever page program you choose. InDesign ...
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| Adobe Illustrator for Logos with Microsoft Publisher | 3/25/2008 |
Q: I am about to purchase Adobe Illustrator for PC to make design logos for the company I work for and ...
A: First off, sorry to hear you will be using Publisher. But rest assured Publisher can import .eps ...
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| transparency on vector images | 3/21/2008 |
Q: I am trying to make vector images for a software program that my company is creating. We are using ...
A: I am not familiar with Visual Studio at all, but can suggest you try saving the images out as .svg ...
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| Expanded type vs Outlined type | 3/20/2008 |
Q: I cannot tell the difference between the two operations. I can only guess that outlining may ...
A: Im not really sure what you mean by "hinting"... Outlining your type will look exactly the same as ...
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| Expanded type vs Outlined type | 3/20/2008 |
Q: I cannot tell the difference between the two operations. I can only guess that outlining may ...
A: It is recommended to always use Outline Type and not Expand to keep true to the weight and look of ...
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| box apears when printing | 3/20/2008 |
Q: When i import a transparent image from photoshop cs2 into illustrator cs2, there occasionally is a ...
A: First, nice catch with the printer. It is a common problem with placed images with transparency. The ...
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| Opening .dxf file with Ai CS3 | 3/19/2008 |
Q: With previous versions of Ai I had no trouble opening .dxf files. Just hopped on Leopard and Ai CS3 ...
A: This is direct from Adobe: "You can import AutoCAD files from version 2.5 through version 2006. ...
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| illustrator cs2 help | 3/19/2008 |
Q: I have a hand inked panel that's for a company logo and I'd like it to be vectorized so I assume ...
A: Place your image in Illustrator using the File>Place command. Then while it is actively selected, ...
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| Insufficent Memory | 3/18/2008 |
Q: I have a manuscript that I have tried to make into PDF file. Everytime I try, it states Insufficent ...
A: Wow Judie, Sounds like your computer is having some serious issues. I am assuming when you are ...
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| Insufficient Memory | 3/17/2008 |
Q: I am trying to export an .ai document into a .jpg, but I am getting a message that there is ...
A: What version of Illustrator are you using and on what platform? Older versions do allow you to ...
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| Bitmapped printing in illustartor cs3 | 3/16/2008 |
Q: I recently upgraded to CS3, and now when I am printing to my Canon i9900, the prints are reasonably ...
A: I would check to see if there is a print driver update for CS3. Many manufacturers came out with new ...
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| Illustrator Object Resizing | 3/13/2008 |
Q: For some reason I can no longer use the mouse to resize objects in Illustrator and use the shift ...
A: Sorry Mark, If you are up to date, I am at a loss. I checked with Adobe and they are unaware of ...
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| file sizes | 3/13/2008 |
Q: I've been working with cs3 for a little over a year and haven't had a problem sending jpg's or ...
A: Jpegs can only compress so much, so if you are trying to compress very large files, you technically ...
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| Illustrator transparency from Photoshop | 3/13/2008 |
Q: I am working in CS3. I am importing a .psd image with a transparent background into Illustrator. ...
A: You have to create a clipping mask in Illustrator. Place your image on its own layer, then either ...
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| cont. AI problem | 3/11/2008 |
Q: My screen resolution is 1280x1024. By it pixilating the original I mean, when I choose to "save for ...
A: Well I do have one suggestion, but Ive been trying to avoid it. It is reinstalling your Creative ...
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| cont. AI problem | 3/11/2008 |
Q: My screen resolution is 1280x1024. By it pixilating the original I mean, when I choose to "save for ...
A: I agree Illustrator is not as slick as Photoshop when it comes to Save for Web, but Im not sure why ...
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| illustrator sc2 error message | 3/11/2008 |
Q: "This file contains text that was created in an previous version of illustrator, the legacy must be ...
A: Legacy refers to any text that was input prior to CS. You shouldn't be getting this if you are using ...
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| Filters and Effects | 3/10/2008 |
Q: I'm an avid fan of illustrator but I have a query about vector effects in general. I rarely (if ...
A: Your boss is right - sort of. While most effects and filters are rasterized effects, the shapes ...
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| Ai cs3 "open a recent item" | 3/9/2008 |
Q: I'm a newbie at this, but when I open up Ai and the first page comes up you have on the left side ...
A: Most people just turn that entire window off after they become more familiar with Illustrator (click ...
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| Illustrator CS2 Crashing | 3/7/2008 |
Q: I am a designer and I've been working on Illustrator CS2. The program starts up fine and runs fine ...
A: Im hoping that you have already checked to make sure that you have run all updates. Also I am ...
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| Outlined Paths & Compound Paths | 3/7/2008 |
Q: I've used a single overlapping path to draw a cable that's been wound. I'd like to outline that ...
A: Two parts to this, one easy, the other takes some work... Open the appearance palette. Create a 5 ...
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| Outlined Paths & Compound Paths | 3/6/2008 |
Q: I've used a single overlapping path to draw a cable that's been wound. I'd like to outline that ...
A: I would try using the Object>Expand command and see what happens. If that is what you did and you ...
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| problem saving for web | 3/6/2008 |
Q: I am making buttons and small images for the web in illustrator cs3. everything was going fine, ...
A: Id tell you don't panic but it seems like its too late... The solution is actually very easy. Two ...
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| copyright, and registered trademark symbols | 3/6/2008 |
Q: I am trying to find and use these two symbols in AI CS3. I have looked through all the symbol ...
A: Most fonts carry these as a alternate keystroke. It is option/alt - G for Copyright ©, option/alt- ...
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| illustrator cs3 converting 15mb .ai graphic to a jpeg to reduce file size | 3/5/2008 |
Q: I would like to know how to take a large graphic .ai image and turn it into a jpeg so I can add it ...
A: All you have to do is go under file>export and choose the jpeg option. Be aware though that you are ...
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| Gaussian blur changes to a box | 3/4/2008 |
Q: I'm designing a vehicle wrap in cs3 and want a white blur around a logo and website. I put a ...
A: You've discovered one of the down sides to Illustrator, most effects are rasterized. First, you ...
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| ? about Error message when saving, can not save now | 3/4/2008 |
Q: For the last 18 hrs I have attempted to save some new AI work and have been unable to do so. I am ...
A: Unfortunately, it sounds like you have downloaded pirated fonts and will have to change them. ...
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| create1 bit tiff file | 3/1/2008 |
Q: may I know how to create one bit tiff file on illutrator cs or cs2
A: It is impossible to create a 1 bit tiff file in illustrator. You can create a 1 bit bmp file by ...
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| Margins/Printable area | 2/29/2008 |
Q: I am new to using Adobe Illustrator CS3. I have created a print document 8.5x11. I would like to ...
A: You can turn on "show page tiling" under the view menu. This shows your actual printable space, and ...
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| Illustrator CS3 | 2/28/2008 |
Q: I want to distribute shapes along a path. Specifically rectangular shapes around a circle shaped ...
A: You will have to create a pattern brush using a square shape. Create the square, and then drag it ...
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| Loss of gaussian blur/drop shadow | 2/27/2008 |
Q: I have received a file that is approx. 10" X 4.5" all vector except the gaussian blur/dropshadow and ...
A: The issue is that the blur effect is a rasterized effect. There are a couple of things you should ...
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| printing linked/embedded images | 2/26/2008 |
Q: i'm placing a psd file with clear background in illustrator CS2, for example placing a bottle on a ...
A: First, let me assure you its nothing you did. Illustrator CS2 has many issues supporting ...
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| Illustrator find font script | 2/25/2008 |
Q: we have a series of .ai files within which we want to replace a few fonts consistently (for example, ...
A: You need to Batch these. In the Actions Panel menu, run Batch then choose your script. Saving files ...
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| recoloring artwork in illustrator cs | 2/25/2008 |
Q: I need to recolor a piece of artwork in Illustrator CS. It is currently a black and white logo, and ...
A: First, check to make sure this is not an embedded pixel file. Go to view>outline mode and see if you ...
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| Crop Tool | 2/25/2008 |
Q: I am a little new to Illustrator CS3 and I am having a problem cropping out a line drawing to use in ...
A: This file will remain a vector file and editable unless you export it out as a jpeg or some other ...
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| Crop Tool | 2/22/2008 |
Q: I am a little new to Illustrator CS3 and I am having a problem cropping out a line drawing to use in ...
A: The crop tool is the right tool for what you want to do. If you crop this image, you will only be ...
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| Saving Illustrator File in PDF | 2/22/2008 |
Q: I have designed a brochure utilizing Illustrator CS3. I opened a template in illustrator to make the ...
A: Not being a wise*** here, but if templates are giving you issues, then don't use em! Seriously ...
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| Saving Illustrator File in PDF | 2/22/2008 |
Q: I have designed a brochure utilizing Illustrator CS3. I opened a template in illustrator to make the ...
A: What OS are you running on? Be sure to run all updaters from Adobe and Mac (if you are on that) I ...
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| making a pattern have a background color | 2/21/2008 |
Q: How can I change a fill pattern of balcak dots or lines to have a background color? I can't get it ...
A: You can have a color background in your pattern. The easiest way to explain this is to have you look ...
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| making a pattern have a background color | 2/21/2008 |
Q: How can I change a fill pattern of balcak dots or lines to have a background color? I can't get it ...
A: When you drag it out, see if that white box is there, if so delete it before you drag it back in. ...
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| Saving files with text boxes | 2/20/2008 |
Q: I would appreciate you're help with a problem I seem to be having with Adobe Illustrator which is ...
A: We need to narrow the problem down and it is pretty easy. First try typing two words into a new ...
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| Drop Shadow | 2/20/2008 |
Q: I created an image with a drop shadow using a spot color. Why is it when I send to the printer, ...
A: I would try sending this through InDesign and see what happens. Also, depending on what version of ...
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| Drop Shadow | 2/20/2008 |
Q: I created an image with a drop shadow using a spot color. Why is it when I send to the printer, ...
A: Creating a drop shadow in Illustrator is one of the hardest things to do, unfortunately it is not ...
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| Illustrator 8.0 crashes when I try to insert an excel file | 2/20/2008 |
Q: I recently obtained Adobe Illustrator 8.0 and operate with Windows XP; I was trying to put together ...
A: You should not bring in the data using copy and paste, even though the help menu suggests it. It can ...
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| Illustrator CS3 | 2/20/2008 |
Q: My area type tool is not working (either of them). All other type tools are working fine. Whenever ...
A: The "Area Type" tool is deceiving and is kind of a useless tool. It is used to create text inside a ...
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| AGMLib extension problem | 2/19/2008 |
Q: I am working with Illustrator 8 of os 9. I can't get the software to run without getting this ...
A: If you are missing your Adobe Graphics Manager Library file, you will have to reinstall your ...
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| Tire Tracks/Illustrator CS2/3 | 2/18/2008 |
Q: I am working on a document that was created in CS3 and I have CS2. When I opened the document it ...
A: Blending and any rasterized effects do not translate clean into CS2. It could be that they ran some ...
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| pb resizing when selecting image or text! | 2/15/2008 |
Q: a problem had occurred but not sure it happened and can't get back. Before i start i have to say i ...
A: Don't panic. The answer is really easy. You accidentally hid your edges. Go to View>Show Edges and ...
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| Illustrator CS2 | 2/15/2008 |
Q: I am proficient in Illustrator. Can my PC files be opened in Coral Draw and transfered back to ...
A: Im confused as to what the original file type is, but I will try to answer this. If they are native ...
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| Toggling through fonts in Illustrator CS3 | 2/13/2008 |
Q: I've always used Adobe Illustrator on a Windows OS, recently I purchased a Macbook Pro and can't ...
A: If you are talking about live preview, where your font changes on your text while you toggle, that ...
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| Toggling through fonts in Illustrator CS3 | 2/13/2008 |
Q: I've always used Adobe Illustrator on a Windows OS, recently I purchased a Macbook Pro and can't ...
A: First, congrats on installing FontExplorer, you will be very happy with it. Now, to toggle through ...
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| Printing problem | 2/12/2008 |
Q: I have a file that was created using Adobe Illustrator 8.0 on a PC. I now own an iMac which has ...
A: This isn't really a software problem with Illustrator, but it could be a driver issue with your mac. ...
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| IllustratorCSand CS2 color differences | 2/11/2008 |
Q: When I open my CS files in my new CS2 software the colours are totally different. Where do I begin ...
A: This is an issue with Color Management. If you have the entire creative suite for both, you should ...
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| CS3 default font & stroke questions: | 2/11/2008 |
Q: Kevin, Thank you for your recent, prompt answer regarding CS3 font and stroke defaults questions. ...
A: Youre not being difficult. The default stroke has gone away since they recoded the application. You ...
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| CS3 export to SWF pixelated | 2/8/2008 |
Q: I am trying to export some icons to SWF files and they are not coming out correctly. If I use a ...
A: These are not bugs, gradients are rasterized effects. You need to go to Effects>Document Effects ...
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| Illustrator layers | 2/7/2008 |
Q: I am a little confused. I have been working on a file in Illustrator 10. All layers in this ...
A: No there is no way to set this up with transparency from the start. Toggling the view or going to ...
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| Portfolio - confusion on best way to present | 2/7/2008 |
Q: Kevin, Thank you for taking my question. I am trying to put together a very well appearing ...
A: You have the right idea. You would place the images into Illustrator and do all the text work in ...
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| Illustrator layers | 2/7/2008 |
Q: I am a little confused. I have been working on a file in Illustrator 10. All layers in this ...
A: If you are just looking to change your document to show the familiar grid pattern representing ...
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| problems printing onto a Roland VP-300 directly from Adobe Illustrator 9 | 2/6/2008 |
Q: I run a sign/decal shop in Canada and was lucky enough to get all of my computer software and ...
A: Check the Roland website for any patches or printer firmware updates that work specifically with ...
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| Drop shadows and flattening layers | 2/5/2008 |
Q: I have a three layer design: one image layer, and two text layers. I have applied strokes and drop ...
A: KC - Im sorry you think that I reiterated the answer, but if you take the steps I outlined, you can ...
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| Re: Illustrator crashes | 2/4/2008 |
Q: I was wondering if you could enlighten me on something. We have recently upgraded from CS2 to 3. ...
A: Helen, I would keep your color setting on NA General Purpose 2. Check to see if you have the ...
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| Re: Illustrator crashes | 2/4/2008 |
Q: I was wondering if you could enlighten me on something. We have recently upgraded from CS2 to 3. ...
A: The issue is that when you print to your printer, which I am assuming is an inkjet, your colors and ...
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| Expand Appearance | 2/3/2008 |
Q: I am using Adobe 10, and am trying to expand the appearance of a placed image so I can take the ...
A: The only option you have is in CS2 and CS3 is to run the new "Live Trace" command which will convert ...
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| Illustrator to AutoCAD | 2/3/2008 |
Q: I am trying to get drawings into AutoCAD 2000 from Freehand 10. FIRST- From looking around it ...
A: First, you should be able to open your Freehand 10 document directly into CS3 without going through ...
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| Illustrator 10 clipping path "ghost" | 2/2/2008 |
Q: I made a clipping path in the shape of a triangle in Illustrator 10. I did this because I didn't ...
A: I tried to recreate your problem, but every time I made this, I didn't get a ghost. If it doesn't ...
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| label printing in Pantone 2 color spot | 2/1/2008 |
Q: I am a small winemaker and we have a label designed in Illustrator. The printer says it is 4-color ...
A: You need to load up the Pantone swatches and assign them. Go to your swatches palette option tab, ...
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| filling an object with a scanned photo | 1/31/2008 |
Q: I am very new to Illustrator, so please forgive the simplistic question. I want to create line ...
A: This can be done in three easy steps. One, place your image. Two, draw your shape over the image ...
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| CS3 default font and stroke weight | 1/31/2008 |
Q: I am unable to change the default font from Myriad 12 pt. to Arial 8 pt, and I find that I cannot ...
A: You can change the font default by changing the startup document settings in Illustrator (see ...
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| memory issue with CS3 | 1/31/2008 |
Q: Kevin, I saw your response about the memory issues with CS3 and viewing the document as 72 dpi ...
A: Adobe recommends 1GB of "dedicated" RAM. In reality, you'd be surprised at how much RAM other ...
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| memory issue with CS3 | 1/30/2008 |
Q: Kevin, I saw your response about the memory issues with CS3 and viewing the document as 72 dpi ...
A: First, its nice to see that someone actually read responses before asking the same question. Thank ...
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| scallop shape with illustrator 9.0 | 1/30/2008 |
Q: boy, I'm really hoping you can help me - I'm so stuck on this. I'm trying to find out how you can ...
A: I would use the pen tool to create a scallop shape. There is no scallop shape tool, though you could ...
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| printing issues with illustrator cs3 | 1/29/2008 |
Q: i have just installed leopard os x 10.5.1 on my mac and updated to illustrator cs3. ever since ...
A: What printer are you using, it could be a compatibility issue with your printer that needs a driver ...
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| printing issues with illustrator cs3 | 1/29/2008 |
Q: i have just installed leopard os x 10.5.1 on my mac and updated to illustrator cs3. ever since ...
A: Unfortunately the forums are right. There are problems with CS3 and Leopard. Both Adobe and Apple ...
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| PDF | 1/29/2008 |
Q: I have a massive big long chart about 10m long. how to create such long PDF with Illustrator CS3 ...
A: This is easy, just go to File>Save As>Adobe Illustrator PDF. Just to warn you a 10m is going to take ...
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| Illustrator file to a PDF | 1/28/2008 |
Q: I am working on a project using Adobe Illustrator and photoshop. I am working with graphics and ...
A: First, how small are your Photoshop files? They can add up. Whenever you embed an image into ...
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| page tiling doesn't center print on paper | 1/28/2008 |
Q: Kevin, I have Illustrator 8.0. I am doing a church bulletin in landscape. On the inside page the ...
A: This is a common mistake. You should make your margins equally on both sides to start. Your printer ...
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| Illustrator: Importing istockphoto vector image into a shape | 1/28/2008 |
Q: "I have a rectangle vector image from istockphoto (#3808211)....I want to place it into a circle, ...
A: You will need to make a clipping path. First place the image into Illustrator. Next draw the ...
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| LaserJet Color Seps with AI CS3 | 1/26/2008 |
Q: I'm trying to make Spot-Color Seps using Adobe Illustrator CS3 and print them on my (Postscript)HP ...
A: I have the same printer and I have no problems outputting separations to my 3015. Sounds silly but ...
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| Expand Appearance | 1/24/2008 |
Q: I am using Adobe 10, and am trying to expand the appearance of a placed image so I can take the ...
A: You can "expand" the placed object by selecting the layer in the layers palette, right clicking on ...
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| illustrator | 1/23/2008 |
Q: what is the best set up in illustrator (color settings) to print out color prrofs for proofing? The ...
A: First set up your color management through Bridge if possible (this will coordinate with other Adobe ...
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| Illustrator tool bug | 1/23/2008 |
Q: I am experiencing a problem with several adobe CS3 illustrator tools that wont constrain (while ...
A: Are you running Leopard on your mac? If so, there is a known bug with the constraints but I have not ...
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| illustrator | 1/22/2008 |
Q: I just asked the question about color difference when printing out a proof. If it appears off when ...
A: Yes you will have the same issue at a printer. Illustrator does not do a good job on drop shadows, ...
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| illustrator | 1/22/2008 |
Q: when I create a document in illustrator, and place an item example a logo with a background (and ...
A: The issue is probably color spaces. Make sure your illustrator file is set up with the same, (CMYK ...
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| Illustrator CS3 memory error | 1/22/2008 |
Q: We are using AI CS3 on a XP machine with 3 gig of RAM. We have a 22x28 image that is fairly ...
A: I have experienced this problem with my Illustrator and it really has to do with the complexity of ...
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| Illustrator CS vs 9 | 1/20/2008 |
Q: Is there any posibility to run multiple versions of Illustrator on the same PC computer - like 9 AND ...
A: Unfortunately, it is difficult to do on a PC. You would need to relocate all the resource files ...
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| printing business cards | 1/19/2008 |
Q: Several months ago I hired someone to do some graphics for me (brochures and business cards) in ...
A: The PDF files you have is actually able to be opened in Adobe Illustrator. First you will need to ...
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| Adobe Illustrator versions | 1/19/2008 |
Q: which Adobe Illustrator version will be better for old Intel Celeron PC (2,6GHz, 512MB RAM): version ...
A: Unfortunately, the requirements you gave for Version 8 is for Mac, not PC. Which if that is the ...
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| Transperent parts in illustrator | 1/16/2008 |
Q: I have a vectored image that I created in illustrator for a t-shirt design for uni. It is to be ...
A: There is a very easy solution to your problem. When you go to print, tell your screen printer to not ...
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| One more thing, Kevin | 1/11/2008 |
Q: Kevin. AI 10 still won't uninstall despite my taking all the steps you advised. I tried to "modify" ...
A: Unfortunately, this sounds like a windows error. Once you have gone through the steps I outlined, ...
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| Can't view text | 1/10/2008 |
Q: I am using Illustrator CS2 on window xp. For some reasons I cannot view what I am typing. All I ...
A: Unfortunately, Im at a loss as to why you would have this problem as long as the font hasn't been ...
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| Can't view text | 1/10/2008 |
Q: I am using Illustrator CS2 on window xp. For some reasons I cannot view what I am typing. All I ...
A: This sounds like a font issue. Try changing your font to a basic system font. Also make sure you ...
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| ILLUSTRATOR QUITTING WHEN I USE PATHFINDER | 1/10/2008 |
Q: Kevin ... I am using Illustrator 10.0 on Mac OSX 10.2.8. I had not been experiencing any problems ...
A: I have checked into this and I am wondering if you had run any software updates or anything else ...
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| Illustrator 10 | 1/9/2008 |
Q: Kevin, I have AI10. The Layers window would not open. I decided to uninstall AI and reinstall ...
A: I am assuming you are using a PC with this problem. You need to manually uninstall some aspects of ...
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| All CS2 products quit | 1/7/2008 |
Q: I am trying to use illustrator, which worked for a while, then stopped. I have a Dell PC with ...
A: Unfortunately, CS2 is not compatible with Windows Vista. The official company line from Adobe is ...
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| adobe illustrator cs3 classroom in a box | 1/4/2008 |
Q: Can i use the cs3 version training with my CS2 software?
A: If you are asking if the CS3 classroom in a box will translate to CS2, the answer is yes and no. ...
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| Can't save illustration | 1/3/2008 |
Q: I recently upgraded to a new G5 powermac with Intel and leopard installed and I had to reinstall ...
A: The easiest way is to copy everything onto a new document and resave it. It sounds silly but also ...
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| Importing fonts in Illustrator CS | 1/2/2008 |
Q: I am having trouble opening designs with certain fonts on another computer. One computer has an ...
A: The font issue has nothing to do with illustrator at all. The font is not loaded on the other ...
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| clipping mask issue | 12/28/2007 |
Q: I wonder if there's any way to get rid of the invisible outlines of art that's been inserted into ...
A: You will always be able to see the outlines of the artwork even with a clipping mask applied. This ...
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| illustrator | 12/27/2007 |
Q: after I right click on my pdf file;I navigate too the 'open with' menu and I'm unable too add ...
A: It sounds like your pdf file was saved by another application besides illustrator where you do not ...
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| Logo | 12/20/2007 |
Q: I have designed my logo in illustrator. In the design I have used the scroll pen to draw a set of 5 ...
A: First you need to go under effect, document effect raster settings and set your resolution to 300 ...
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| Illustrator Outline | 12/19/2007 |
Q: I've been trying to do this for a while now. I need to take an object with an outline and convert ...
A: Thats ok. Select your text, and create outlines so you have a shape with a 2pt stroke. Then while ...
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| illustrator | 12/16/2007 |
Q: i made a shadow behind an object by hand. bascially i took a rectangle and blurred it and made the ...
A: For a drop shadow, use the drop shadow effect under the effects menu>stylize. You can apply the same ...
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| printing seps | 12/15/2007 |
Q: Is there no way to print individual color plates from CS2 using Windows XP? I have an Epson inkjet ...
A: Postscript or not, you should be able to choose "Host-Based Separations" under the output options ...
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