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Adobe Illustrator/Questions Answered by Expert Kevin Stohlmeyer
| Subject | Date Asked |
| Color swatches | 1/27/2012 |
| Q: Some of my students are experiencing problems with the swatches panel. It does not show any of the ... A: Startup Illustrator and do not open an image. If you do not see the swatches, quit and then hold ... | |
| Illustrator | 12/29/2011 |
| Q: This is a continuation of a previous answer [The easiest way is to convert the items into a Live ... A: You have to select each individual item or items to change the stroke (outline) color. In your ... | |
| Illustrator CS5 | 12/28/2011 |
| Q: What is the best and simplest way to give each outline (hair, skin, shirt, etc.) of a vectorized ... A: The easiest way is to convert the items into a Live Paint Group by selecting the objects you wish to ... | |
| Flattening Images | 12/22/2011 |
| Q: I know this may sound dumb, but how can I flatten a large existing image so I can make small changes ... A: In the layers panel, go to Flatten Image. The issue however, sounds like you have a lot of effects ... | |
| Illustrator CS4 masking | 12/21/2011 |
| Q: Hey Kevin, I'm wondering if it is at all possible to create a clipping mask with a series of lines? ... A: A stroked line will not mask. If you select the lines, you can go to Object>Expand and this will ... | |
| background trouble | 12/3/2011 |
| Q: i have a logo which is all done on a white background and looks awesome. i want to change the ... A: Have you checked to make sure you have no stroke on your lettering? If you show no stroke, check the ... | |
| Adobe Illustrator | 12/2/2011 |
| Q: what are the features & limitations of the file formats & graphic image types produced using Adobe ... A: I'm not really sure the context of the question so I am going to give you my broad answer. Adobe ... | |
| adobe illustrator cs3 | 11/26/2011 |
| Q: Is there any way we can only get missing font notification and not open the document in adobe ... A: There is no way to get a notification, but if you view the document using Adobe Bridge you can see ... | |
| How to change gradient colors to a specific color at the same time! | 10/26/2011 |
| Q: Kevin! I am LUCK, using AI CS5. I applied many gradient colors in my file and I noted that most ... A: You don't need to try all options, just select one item with the gradient you wish to change, then ... | |
| Illustrator not recognising font | 10/25/2011 |
| Q: I am using Illustrator CS4 and have today installed Helvetica Neue font to my C drive, font folder ... A: Are you utilizing some sort of font management software like Suitcase or Font Explorer? This sounds ... | |
| Illustrator not recognising font | 10/25/2011 |
| Q: I am using Illustrator CS4 and have today installed Helvetica Neue font to my C drive, font folder ... A: You are right on both counts, you could have an incompatible font (especially if it is a free web ... | |
| AI 9 - Can't use most filters or Effects | 10/24/2011 |
| Q: I'm on AI 9 on a PC, and I'm trying to add effects or filters. I can do things like drop shadow & ... A: Your documents need to be in RGB Color mode, not just the image. Also, Stained glass works best with ... | |
| How to change gradient colors to a specific color at the same time! | 10/22/2011 |
| Q: Kevin! I am LUCK, using AI CS5. I applied many gradient colors in my file and I noted that most ... A: Have you tried to select same fills using the Select menu? Select an object with the gradient fill, ... | |
| invert artwork | 10/19/2011 |
| Q: I would like to know if you can invert artwork in Illustrator to print it looking like a negative? A: You can always go to your print settings under "Output" and change it to separations negative. If ... | |
| Illustrator DXF exports to AutoCAD | 10/17/2011 |
| Q: I'm exporting my Illustrator drawings as DXF files and DWG files in order to open them in AutoCAD ... A: This is a normal (and frustrating) function when in AutoCAD. If you require your lines to be ... | |
| Adding screen | 10/12/2011 |
| Q: Is there a way to add a 10% screen of black to a Pantone color swatch? I need to prep a file for two ... A: You could add a black shape over the area with a 10% opacity, but it could change your PMS colors ... | |
| Resizing | 10/11/2011 |
| Q: When making a circle using the eclipse tool the shape is coming out as an oval. If I change my W ... A: Hold the shift key when you create an ellipse will keep it circular. But after you are done and want ... | |
| Diploma font shading? | 10/5/2011 |
| Q: Do you know how to achieve the shading used on professional certificates and diplomas? I've attached ... A: One way to achieve this is to use a pattern fill. Basically, duplicate the word, then create ... | |
| changing the AI swatch | 10/4/2011 |
| Q: I got an AI file as a free download. When I open it, it appears in the swatch panel - it's basically ... A: It sounds like the lines are already separate pieces to the background. If you cannot select the ... | |
| eps file converted from jpg | 9/25/2011 |
| Q: I have a file that was originally produced as a jpg. I'm sending it to a company to make an award, ... A: Does your award company need a Vector eps file or just a raster eps file. Normally, when a company ... | |
| use type tool inside shape | 9/14/2011 |
| Q: I want to type inside a crescent shape that I created using the circle tool and the "subtract" ... A: You will need to expand the shape. I'm assuming you are using an older version of Illustrator, in ... | |
| fonts not turning off | 8/31/2011 |
| Q: I am working in OS X 10.5.8 with CS4 and have a font issue. When using illustrator all 980 of the ... A: Easy answer - Font Book sucks. You will need to remove all but the core system fonts and then use a ... | |
| Wacom Tablet | 8/21/2011 |
| Q: I've recently started doing illustrations using Illustrator CS1, mainly portraits whereby I scan the ... A: A newer Wacom tablet will help, but the issue is with the pencil tool itself. If you double-click ... | |
| Illustrator | 8/20/2011 |
| Q: Does any version of Adobe Illustrator work proficiently with an OS 10.4.11 operating system? A: Illustrator CS3 was designed for Mac os 10.4 Tiger. When it comes to versions, it's not ... | |
| selecting hidden layers | 8/12/2011 |
| Q: In illustrator CS4 or CS5, is there a way to select all layers, both visible and hidden, so that I ... A: If you hold the shift key down and highlight the layers (even hidden) in the layer panel by clicking ... | |
| Fonts in 10 vs. CS | 8/9/2011 |
| Q: I'm using a 1950s style TrueType font (called Fontdinerdotcom) in a file in Illustrator 10. But when ... A: You are dealing with significantly outdated software and the changes were needed at the time due to ... | |
| links missing | 8/9/2011 |
| Q: I have been using illustrator for four years but all of a sudden I have files with all the links ... A: By "missing links" do you mean that they are embedded and are no longer linked files or do you mean ... | |
| Exporting | 8/5/2011 |
| Q: Iam trying to export a business card design in to high res Jpeg format,but after exporting the image ... A: You need to create your artboard/document size to the exact size of the business card. Creating a ... | |
| Illustrator CS5.5 will not open | 8/3/2011 |
| Q: Kevin, I just bought Creative Suite CS5 Design Standard. I loaded it and used Illustrator and ... A: Are you using a font manager (font explorer, suitcase)? If not your count may be wrong and you may ... | |
| Page Size | 7/28/2011 |
| Q: I have just simply been wondering why in Illustrator does it have a maximum page size? I know that ... A: Its not an "issue" it is the limitations of the software. With Illustrator being a vector program, ... | |
| Saving Illustrator File to a high res so it can be blown up | 7/18/2011 |
| Q: I am trying to figure out how to save my image from Illustrator CS4 to a high res jpeg image so I ... A: When you go to create a new document, change the document size to 20" x 30". Don't just hit OK and ... | |
| Saving Illustrator File to a high res so it can be blown up | 7/14/2011 |
| Q: I am trying to figure out how to save my image from Illustrator CS4 to a high res jpeg image so I ... A: You will have to design your vector image at 20x30 in full size and make sure you are exporting at ... | |
| Edges of colored objects & fonts over black background not displaying correctly. | 7/13/2011 |
| Q: Stohlmeyer, I have a problem with the edges of colored objects and fonts showing up as horrid gray ... A: I have a feeling it is your monitor. Check your resolution and change it to the highest setting and ... | |
| Illustrator. | 7/11/2011 |
| Q: Some white horizontal lines (about 1pt size)appeared whenever I placed a psd /tiff file in to ... A: This is common and normally it occurs when you resize raster files in Illustrator. Try saving out as ... | |
| Batch image place | 7/8/2011 |
| Q: Hey Kevin I have a company that makes skins for phones, we need loads of artwork images putting ... A: I would create a hollow image of the phone that you could record a cut and paste using action and ... | |
| Resizing PDF | 6/30/2011 |
| Q: I am doing some designs in Illustrator CS4 and saving them as PDF. can you tell me how to make ... A: This is tricky. Size and quality usually do not go hand in hand. First try using the different ... | |
| Show Paths/Edges when in a group | 6/30/2011 |
| Q: I have CS5.5, and in Illustrator, when several objects are in a clipping path or a group, the path ... A: Ok this is easier than I thought. First select your object. Then look at the top of your screen in ... | |
| Show Paths/Edges when in a group | 6/30/2011 |
| Q: I have CS5.5, and in Illustrator, when several objects are in a clipping path or a group, the path ... A: I'm assuming by "edges" you mean the stroked paths. This is a normal side-effect of creating a ... | |
| Clipping Mask - Png & jpg | 6/28/2011 |
| Q: I have a jpg and a png file that I want to clip together...one is an empty photo frame (png) and the ... A: You can try Live Trace, but if you want to keep this looking photo-realistic, I would stay away from ... | |
| making text become shapes | 6/28/2011 |
| Q: I would like to take a list of names and force/create them into a shape with no distortion. Is there ... A: You can use the Area Type tool (found under the Type tool) to add text inside any shape you create. ... | |
| Illustrator CS4 Gradients and printing problems | 6/28/2011 |
| Q: Background: I recently created a logo design (Attachment partial sample of smallest size used). I ... A: Hey Sparkle, My best advice is to talk to your printers. They can be a great asset for you when ... | |
| Clipping Mask - Png & jpg | 6/28/2011 |
| Q: I have a jpg and a png file that I want to clip together...one is an empty photo frame (png) and the ... A: First, you should be doing this in Photoshop but if you need to do this in Illustrator here's how. ... | |
| Illustrator CS5 No stray points, still weird lines | 6/25/2011 |
| Q: I'm using Adobe Illustrator CS5. When I "Save for Web and Devices" and get the preview, I can see a ... A: Are you reducing the physical size (designing larger than 100% and reducing the size in save for ... | |
| Clipping Masks | 6/24/2011 |
| Q: I'm trying to create a clipping mask in illustrator and am having some trouble doing it. What I am ... A: Hey Bailey, Greetings from Milwaukee! lol. What you are trying to create is not a clipping mask, ... | |
| ilustariro | 6/24/2011 |
| Q: i bring a logo from Photoshop to Illustaritor and i change it as vector but it was very heavy ad my ... A: If you go to View>Preview this will show your colors. It could be that it automatically switched to ... | |
| cant work on anillustrator file after saving it as a png | 6/24/2011 |
| Q: , I recently done a design in illustrator and saved it as a PNG and the original illustrator file ... A: Did you only save this as a PNG? If so, you cannot edit a PNG in Illustrator, it is a flattened ... | |
| Illustrator CS4 Gradients and printing problems | 6/23/2011 |
| Q: Background: I recently created a logo design (Attachment partial sample of smallest size used). I ... A: Sorry for the delay in getting back to you. This was a long message and it looks like it got hung up ... | |
| IA problem. | 6/19/2011 |
| Q: How come no answer yet? HELP!! I'm in the midst of a Logo Project and am stuck with an AI issue. I ... A: Sorry your original question did not come to me. The easiest way I can help you is to verify what is ... | |
| Text warp with mesh WITHOUT vertical distortion? | 6/15/2011 |
| Q: I've been struggling with this one for a long time. I use text with a square top, and curved bottom ... A: I personally like to use Effects>Warp and choose the appropriate warp when using text. This keeps ... | |
| Conversion of Illustrator files from Mac to Windows | 6/9/2011 |
| Q: I have hundreds of illustrations from a science book that was developed on the Mac with the latest ... A: Fonts are always an issue when going between Mac and PC. Only Open Type font files are compatible ... | |
| PS and AI help | 6/8/2011 |
| Q: I am trying to get an object out of a scanned JPG document and into Illustrator. I have drawn these ... A: You can scan these images in and place them into Illustrator using File>Place. Then while you have ... | |
| illustrator wont apply feather | 6/3/2011 |
| Q: I'm trying to apply a 3.47 feather to an image and each time I do, an error message comes up saying ... A: First, how complex is the image you are applying the feather to? Is it a vector image or is it ... | |
| Illustrator C5 question on brushes | 6/3/2011 |
| Q: I have drawn a circle with gradient inside and would like to drag this into my brushes, however it ... A: Gradients are not allowed as certain types of brushes. Your best bet is to expand all the way until ... | |
| Illustrator using shift key shortcut | 6/2/2011 |
| Q: In all the years I've used Illustrator, I've been able to hold down the shift key to capture ... A: This isn't an Illustrator issue, it sounds like either your keyboard is malfunctioning or something ... | |
| Arbitrary rotate? | 6/2/2011 |
| Q: I am wondering if there is a tool in illustrator like the arbitrary rotate tool in photoshop. I have ... A: Unfortunately, you have run into one of the most frustrating issues in Illustrator. Unless items are ... | |
| Conversion of Illustrator files from Mac to Windows | 6/1/2011 |
| Q: I have hundreds of illustrations from a science book that was developed on the Mac with the latest ... A: Ashim, There are no changes when opening native Illustrator files between Mac and Windows. Never ... | |
| Export to Tiff | 6/1/2011 |
| Q: When I export my AI CS file to Tiff, the fonts are pixelated (I'm using Arial). I tried changing ... A: This is not an uncommon occurrence. It is not just a matter of your resolution when you export, but ... | |
| Rotation resets when text warp is edited | 5/19/2011 |
| Q: I want to repeatedly edit text. When I warp the text to an arc and rotate it how I want, I can't go ... A: No, there is no way to keep the preview turned on. You will have to check it every time. To change ... | |
| Rotation resets when text warp is edited | 5/18/2011 |
| Q: I want to repeatedly edit text. When I warp the text to an arc and rotate it how I want, I can't go ... A: It should not change once you click to edit your text with the text tool, but it could have been how ... | |
| PDF printing problems | 5/18/2011 |
| Q: Kevin. I took my pdf created from Illus. CS3 to the printers. And the main image came out really ... A: This looks like either your PSD file was not the correct color space for the AI file or PDF or your ... | |
| all brush libraries ever tried stay open | 5/17/2011 |
| Q: Is there a way to close brush libraries I am not using anymore? They stay open even if I start a new ... A: If you close the library after you are done using it, it will stay closed. Click the close (X) ... | |
| Illustrator TM symbol | 5/13/2011 |
| Q: I typed the TM symbol in illustrator CS4 but I found it too big so I sized it down. The problem is: ... A: In the characters panel, use the baseline shift to move it up to the appropriate height. The proper ... | |
| Clipping Mask! | 5/11/2011 |
| Q: I am using AI CS5. I know how to use the clipping mask. I know that when using clipping mask, only ... A: You can delete other vector shapes using the top object via the Pathfinder panel. You will choose ... | |
| Exporting | 5/11/2011 |
| Q: I am using a Power PC G4, Mac OSX 10.4.11, 768MG RAM, 268GB Hard Drive. The applications I'm ... A: The reason your AI file is blank is because exporting paths to Illustrator only exports out paths ... | |
| Colour swatch conflict | 5/4/2011 |
| Q: When i copy an third party working file (ai) to my working file, it prompt up "color swatch 'Global ... A: Without knowing what you are copying into your document, the only advice I can give is that the ... | |
| AutoCad to Illustrator CS4 and CS5 | 4/21/2011 |
| Q: This was an answer you provided on scaling issues from AutoCad to Illustrator: "Not sure why the ... A: I'm not sure how to fix this as my drawing comes in at the same size no matter how I export and ... | |
| AutoCad to Illustrator CS4 and CS5 | 4/20/2011 |
| Q: This was an answer you provided on scaling issues from AutoCad to Illustrator: "Not sure why the ... A: You are misunderstanding the original question/answer. The person was having issues where they ... | |
| Adobe Reader PDF | 4/20/2011 |
| Q: My document is created in Illustrator CS4 and everything is perfectly fine until I save for ... A: The "border" you are speaking of is the document bounds. It is there but it will not show up in a ... | |
| text language in Illustrator CS3 | 4/15/2011 |
| Q: . i have a problem with my illustrator CS3, while i working using illustrator i make the vector ... A: The reason Myriad Pro is not showing up is indicated by the way you wrote it in your question. Do ... | |
| All windows suddenly disappeared error 'missing plug ins' | 4/9/2011 |
| Q: the swatches pallette, brushes and every kind of tool and pallette has disappeared leaving just a ... A: Helen! Reinstalling CS3 won't fix this!!! Don't do that. The issue is you are trying to open a file ... | |
| Illustrator files to Office apps | 4/4/2011 |
| Q: I need to export an Illustrator (CS4) file to someone who will use in in Word, Publisher & ... A: I would give them either a High Quality PDF or .eps file format both found in the Save menu. Both ... | |
| anchor point disappearing when converting from smooth to corner | 4/1/2011 |
| Q: I am trying to convert a smooth to a corner anchor point in Illustrator CS5. When I do this (either ... A: Michael, You cannot have handles without a curve. It just doesn't exist. Handles give you ... | |
| Placing .ai files | 4/1/2011 |
| Q: Please explain benefits of (if any) in placing a native .ai file (ex logo & text) into another .ai ... A: I do not see any benefits of placing ai files inside another ai file. If you use layers and organize ... | |
| printing | 3/31/2011 |
| Q: Kevin I guess I am not sure what your expertise is. You are not able to tell me how to print out a ... A: The reason I am kind of off with this is it is normally pretty straight forward to get a dot pattern ... | |
| PMS COLOR Search PROBLEM | 3/31/2011 |
| Q: I would like to ask a question about PMS color. I have done a logo but my client required the logo ... A: You need to do two things to make this work. First you need to open your Pantone swatch library. ... | |
| Re: Emailing Illustrator file - Can't open | 3/28/2011 |
| Q: I emailed an Adobe Ill. version 10 file which I've zipped an saved as ai. My friend I've emailed ... A: I'm assuming you meant that you zipped your AI file and not that you turned a Zip into an AI file. ... | |
| Precision Placement | 3/28/2011 |
| Q: I am using Illustrator CS5. When fonts are selected, the bounding box is not centered to the text. ... A: It could be the font you are choosing. Some fonts have a larger bounding area than just the font ... | |
| ai CS2 can't print illustration | 3/28/2011 |
| Q: I have a Mac OSX 10.6.6, 3.2 GHz, 8GB and ai CS2 version of illustrator and photoshop. I am starting ... A: Your issue is your file is probably much larger than 122 mb if you are placing PS files into your ... | |
| locked objects CS4 | 3/23/2011 |
| Q: ..i truly appreciate it. MAC ILLUSTRATOR CS4 4GB RAM 120 GB OF FREE HARD DISK SPACE FILE SIZE IS ... A: You have entered "Isolation Mode". This is a mode that allows you to isolate parts of your ... | |
| white lines disappeared | 3/21/2011 |
| Q: I have created a map in AI with various shades of backgrounds and white lines in a layer on top of ... A: Yes, if you have your lines at 0% Black and have items set to overprint black, those lines will ... | |
| Gradient on AI | 3/21/2011 |
| Q: Saw an effect like this on a design webpage, with typography appearing like cutout paper with ... A: This gradient was created in Photohsop using the Angle gradient setting. The best way I can suggest ... | |
| white lines disappeared | 3/21/2011 |
| Q: I have created a map in AI with various shades of backgrounds and white lines in a layer on top of ... A: When you convert to a jpg file, you are losing quality. If you lines are small in point size, they ... | |
| Adobe Illustrator Stuck | 3/14/2011 |
| Q: When I open Illustrator it starts initializing and gets stuck and will not open. My operating system ... A: Does it happen to get stuck when it is loading fonts? Do you happen to know how many fonts you have ... | |
| Making on giant closed shape out of tons of smaller ones | 3/13/2011 |
| Q: HELP!!! I am learning to become an expert t-shirt designer. I have an amazing image and want to ... A: The issue is your image is grouped. You can select it with the Selection tool (black arrow) and go ... | |
| Tutorials for beginners CS5 | 3/7/2011 |
| Q: I just purchased Illustrator CS5 and have never used any version in my life! All the tutorials that ... A: tv.adobe.com has a great set of video tutorials that are for beginners. You can also purchase "Real ... | |
| Making text conform to circular path. | 3/6/2011 |
| Q: I've been trying to crack this nut for years: how to make text conform 100% to a circular path. By ... A: The only other option I can think of is to try both text on a path and warping at the same time. ... | |
| smart objects | 2/18/2011 |
| Q: I have a psd file made up of 70 smart objects. The smart objects are illustrator vector files. I ... A: Unfortunately no, there is no way to brim that into Illustrator and maintain Vector shapes. Smart ... | |
| Approperiate extension | 2/14/2011 |
| Q: I use Adobe Illustrator to edit some graphs to be finally used in MS word. They are graphically very ... A: I normally save as a PDF and import that into Word as a graphic. However, you must make sure it is ... | |
| Graph issue | 2/9/2011 |
| Q: Sorry Kevin - under object and graph it has design - not 'new design'. This allows you to add the ... A: You can always use an image as a background for a graph, but to create a graph out of a complex ... | |
| Creating cut lines for vectorized art | 2/9/2011 |
| Q: I am working in Illustrator CS3. I have imported an image and used Live Trace to make the image ... A: Yes, Im sure you have a mess. Have you tried using the eraser tool? It can erase unwanted paths and ... | |
| photo layout in cs2 | 2/4/2011 |
| Q: I have cs2 and I am designing my own photo pages. I want to be able to grab a photo and place it in ... A: Sorry, you had asked the question in the Illustrator forum. However, Photoshop cannot do this ... | |
| photo layout in cs2 | 2/4/2011 |
| Q: I have cs2 and I am designing my own photo pages. I want to be able to grab a photo and place it in ... A: The reason you can't find the answer is because Illustrator cannot do what you are asking. It is ... | |
| detailed jpeg- gradient separation | 2/3/2011 |
| Q: Hey, I have a project on my hands- and i do NOT want to let go of it! The only problem is, that the ... A: Create your first circle, then you can use the Transform effect with a step and repeat to reduce the ... | |
| CS4 illustrator | 2/2/2011 |
| Q: I want to set up CS4 illustrator as the default. When I double click on an illustrator file, it ... A: Go to tour file on your computer. Select it but don't open it. On a Mac go to file>get info. Then ... | |
| cs5 printing issues | 2/1/2011 |
| Q: Have you had experience with printing color issues between the adobe creative suite cs5 and the HP ... A: Im not familiar with that model HP large-format, but in the past I've had good luck either printing ... | |
| How to keep objects selectable from Illustrator to PDF | 2/1/2011 |
| Q: I have Adobe Illustrator CS5 (running Mac OS X 10.6.6) and I'm trying to figure out if there is a ... A: The explanation is way too involved to put in this response, so instead I will send you over to ... | |
| to the differnces | 1/31/2011 |
| Q: what is the differences between open and place commend in illustrator... A: You use open to open existing vector or Illustrator files, but you use Place to bring in files from ... | |
| cutout unsing illustrator | 1/27/2011 |
| Q: I am very new ... can't cutout an image from the background??? what am I doing wrong? A: Without knowing what image you are using the best advice I can give you is Illustrator is not meant ... | |
| AI CS color set to normal but looks transparent | 1/26/2011 |
| Q: I am using on old version of Illustrator CS1. I have some text converted to outline mode. The color ... A: Did you check inside the stroke and fill inside the appearance panel to see if there is a change in ... | |
| watercolor | 1/26/2011 |
| Q: I am a technician who works in the Land Surveying industry. I prepare maps and drawings for home ... A: Unfortunately, Illustrator is not going to do what you need. Photoshop is really the program that ... | |
| wide screen printing/formatting | 1/25/2011 |
| Q: I am working in illustrator cs3 on a wide screen pc. The page is supposedly formatted as A4, however ... A: This sounds more like a display issue rather than an Illustrator issue. I would start by checking ... | |
| illustrator | 1/24/2011 |
| Q: application of pathfinder from the pathfinder palette is different from the path finder pallet ... A: The effect menu Pathfinder uses compound paths while the menu converts your shapes. They are ... | |
| brush libraries illustrator cs5 | 1/23/2011 |
| Q: when I try to open any of the brush libraries in illustrator cs5, I get "unknown error" what's am I ... A: Are you loading them using the Load Brush Library from the Window menu or Panel drop down? If you ... | |
| Transparency | 1/21/2011 |
| Q: I have created a brochure design which is for print in Illustrator CS5. I have a JPG of a pair of ... A: The only option is Illustrator is to outline with a path and create a clipping mask. If you had ... | |
| artboard color | 1/20/2011 |
| Q: In CS5, the artboard beyond the boundaries of the page is gray. I need it to be white like it used ... A: The quick answer is no. But there is an easy workaround. The artboard is the actual page size not ... | |
| Trying to shade "parts" of a circle, No 3d... | 1/19/2011 |
| Q: I am new to illustrator, and have been working with photoshop for the most part, so the change is ... A: What would be easiest is to create two shapes for the darker portions of the sphere and then change ... | |
| Free transformation to get perspective doesn't work | 1/16/2011 |
| Q: I found the same question and your answer about one year ago, but your tip doesn't work for me. ... A: The technique works, but it sounds like you have different expectations. The bounding box always ... | |
| CS3 scripting a demo of multiple Fonts | 1/6/2011 |
| Q: I'm seeking some help with what I think may be an issue Illustrator CS3's scripting capabilities ... A: Instead of scripting, a much easier and the standard way to do this is to use font management ... | |
| Creating Text to Wave | 12/28/2010 |
| Q: I have looked through the edit portion of illustrator, but am unable to come up with a quick way to ... A: Without seeing exactly what you are working on, its hard to answer this. The best advice I can give ... | |
| illustrator printing | 12/21/2010 |
| Q: how can you print multiple copies of a single original without it sending the page multiple times? ... A: Just choose the number of copies you want in the print window. If you mean that you want to send it ... | |
| Opening AutoCAD files in Illustrator CS4 | 12/16/2010 |
| Q: We use mechanical AutoCAD files and bring them into Illustrator or Corel to create the overlay ... A: Unfortunately, this was an issue with CS4 and AutoCAD, and I can understand your frustration with ... | |
| Illustrator CS4 | 12/15/2010 |
| Q: Our Marketing girl has CS4 running on a mac. I'm the IT guy, but she's the only one in the company ... A: If you have chosen the correct settings for printer and the media size/ orientation, try going to ... | |
| borders from indesign to illustrator - stroke is outlined | 12/14/2010 |
| Q: can anyone help? I work for a screenprinting company and use CS4. I'm merging vector eps barcodes in ... A: I can't really tell from your image since it is so small. But if you mean that your lines show up as ... | |
| 'technqiues and tools' | 12/12/2010 |
| Q: I need some reminders about what some things are. Whats the difference between an opacity ... A: "Looks really weird" does not explain enough. Check your blend options first and adjust them to see ... | |
| Clipping mask borders | 12/10/2010 |
| Q: I'm trying to save a small ai file as jpg. I have a clipping mask on my design. When I save it as ... A: Saving as a bitmap image will always leave you with the overall size of your project even the ... | |
| 'technqiues and tools' | 12/8/2010 |
| Q: I need some reminders about what some things are. Whats the difference between an opacity ... A: In simple terms - an Opacity mask effects transparency of an object while a Clipping Mask uses one ... | |
| Illustrator CS2 files to Illustrator CS4 | 11/30/2010 |
| Q: I have several users that recently upgraded from CS2 to CS4 and they are having issues with trying ... A: In your Illustrator preferences, you can turn on an option to append [Converted] at the end of ... | |
| Illustrator CS2 files to Illustrator CS4 | 11/30/2010 |
| Q: I have several users that recently upgraded from CS2 to CS4 and they are having issues with trying ... A: This error message happens when you save from CS4 back to CS2 using the "Save" command. It is a ... | |
| Problem deselecting objects in Illustrator | 11/18/2010 |
| Q: selected an object with the cursor, I can't deselect it (when I click another object, I then have ... A: First, do you have two versions on the same HD? I know from teaching this can cause some issues ... | |
| Free transform tool disabled | 11/15/2010 |
| Q: When I choose the Free Transform tool, and go to the artboard to work, the icon appearing is an ... A: Normally you see this when are trying to select something on a locked layer. First you need to be ... | |
| Enlarging | 11/12/2010 |
| Q: I illustrated something and when I tried to put it on something it came out too small. How would I ... A: First select everything in your illustration (Select>Select All). Then go to the Scale Tool in your ... | |
| bounding box is on, but i cannot freetransform | 11/11/2010 |
| Q: I have read the other questions, and they are no help. My problem is that when i use the black arrow ... A: The only reason you would not have the bounding box is if it is turned off in the View menu (if it ... | |
| Addendum to previous question | 11/9/2010 |
| Q: Sorry Kevin, I neglected to say on my last question about the "erroneous white box" issue with ... A: This is a common issue with Illustrator CS3 and PDFs. The only suggestions I can give is to check ... | |
| Illustrator CS3 | 11/9/2010 |
| Q: When I add an outer glow, drop shadow, etc to a drawn item or a placed image within Illustrator CS3. ... A: Double check your Document Raster Effects Settings (under Effects Menu). Make sure Transparent ... | |
| fonts not showing in illustrator | 11/9/2010 |
| Q: I am working on a mac running Leopard 10.5.8. I am using (FZXSSB.TTF) FZNew ShuSongB-Z10 and ... A: Unfortunately, some True Type Fonts are not compatible with Illustrator. The only advice I can give ... | |
| Illustrator15 | 11/8/2010 |
| Q: please tell how to deal with black lines around rectangle or stars, polygons. When I draw a ... A: I'm assuming you are not referring to a stroke color around your shapes, so my next guess is the ... | |
| Illustrator15 | 11/5/2010 |
| Q: How I can fill a background in rectangle, which is in artboard. I have some nice shapes inside ... A: You first draw a rectangle shape around the area that you want to make the background. Then make ... | |
| Illustrator-crash | 11/2/2010 |
| Q: I told my teacher about the problem and she asked if it could be the amount of memory allocated to ... A: I highly doubt it is the memory considering its happening on two computers. The is no way to change ... | |
| Illustrator-Crash | 11/1/2010 |
| Q: This is a follow-up but they wouldn't let me just "follow-up" I have had Flash quit also when I ... A: This is not an Adobe issue. It sounds like your files are becoming corrupted somehow. If it ... | |
| Missing Plug-ins | 10/27/2010 |
| Q: I use Illustrator CS3 on a Mac with OS 10.5.8. Recently the files I email other people can not be ... A: It is the other person's email client corrupting your file. This is a typical issue with Outlook or ... | |
| Illustrator 5 | 10/26/2010 |
| Q: You said you don't work in AI 5 but I'm hoping you do now. I have AI 4 and want to open a file in AI ... A: I am versed in CS5. There is no "official" way to open a CS5 file in CS4, so if you have found an ... | |
| Please help with color/print settings | 10/22/2010 |
| Q: I am using Illustrator to design custom invitations. I sell the invitations to customers who then ... A: First off, just going off of monitor colors is never a good idea. Your monitor may not be calibrated ... | |
| illustrator changing cmyk to spot colours | 10/22/2010 |
| Q: 2 spot colours. in the seperations preview its showing it has CMYK and 3 spots and it doesnt even ... A: You have to make sure that all images have a true spot color assigned to them. It sounds like the ... | |
| Prepress in Adobe Illustrator | 10/19/2010 |
| Q: Im a packaging designer. I would like to know how to prepress 2 different pantones in gradation for ... A: First be sure to go to Effects>Document Raster Effects settings and choose "Preserve Pantone ... | |
| illustrator to photoshop | 10/14/2010 |
| Q: I placed a .Tiff image into illustrator that I created in Photoshop and now I am trying to use the ... A: Pathfinder only works on vector images. It will not work on any other image file that you import ... | |
| Gradient Fill Lost! | 10/10/2010 |
| Q: Mr. Kevin Stohlmeyer! I am using AI. I was applying a few Gradient Fills in my and saved it. When ... A: This is a known bug with older versions of Illustrator. According to Adobe, this is a bug that ... | |
| Adobe illustrator problem CS3 ! | 10/4/2010 |
| Q: when i tried to open a file (illustrator file CS3) this msg comes out (The operation can't complete ... A: Make sure everything is closed out but illustrator and try reopening. It could also be that you have ... | |
| Spot Colors in Illustrator | 9/30/2010 |
| Q: answered. Now my next question, is there a way to do 3D charts using one spot color and black? I ... A: 3D Effects do not support spot colors. Your best bet is to create the 3D image, then retrace it ... | |
| How to make interwoven lines | 9/29/2010 |
| Q: what is the easiest way to make lines like those on the attached picture in Illustrator? Something ... A: Without going insane in the process, I would use the brush tool to loosely draw the shapes you are ... | |
| Illustrator eps to pdf has new problems | 9/29/2010 |
| Q: I saw in an old post that you addressed a very similar problem that I have, except that problem was ... A: The issue is Illustrator CS3 does not support bleeds. You will need to make your file larger to ... | |
| created document in Illustrator on Mac, saved as pdf, will not open in Adobe reader | 9/29/2010 |
| Q: I created a document on my mac with Illustrator and saved it as a pdf. The pdf shows up as a blank ... A: What versions are we talking about? The only reason a PDF may show up in reader is if you have a ... | |
| generate a high quality tiff file | 9/26/2010 |
| Q: __when i export a tiff file for printing and re open it again i found the fonts are hazy and not ... A: Before you export your TIFF file, go to Effects>Document Raster Effects Settings and change the ... | |
| brush strokes | 9/26/2010 |
| Q: I'm using wacom tablet. I just installed illustrator yesterday actually; and i tried it. =/ I have ... A: This has nothing to do with your Wacom tablet, this is how the brushes behave. If you double click ... | |
| Embedding AI files in Excel | 9/22/2010 |
| Q: We are embedding AI (using Illustrator CS3 to create) files into excel spreadsheets. Even if I am ... A: Not sure how you are able to edit an Illustrator file in Excel without going back to the native AI ... | |
| Illustrator CS2/color settings | 9/22/2010 |
| Q: I am working on a PC and when I opened a previous file from yesterday, worked on it, tried to save ... A: Not sure but either it was saved down to Illustrator 6, or your AI has become corrupted. Try opening ... | |
| Embedding AI files in Excel | 9/22/2010 |
| Q: We are embedding AI (using Illustrator CS3 to create) files into excel spreadsheets. Even if I am ... A: First, you need to understand, when you embed any image in Excel, it will greatly increase the size ... | |
| Illustrator CS4 Quiting | 9/22/2010 |
| Q: . When I am copying some logos from an artwork. Lots of color swatches is also coming along with ... A: How many swatches are we talking about? If they are not used in the logo, they will not copy over. ... | |
| Spot Colors in Illustrator | 9/22/2010 |
| Q: I'm trying to create spot color charts in Illustrator with gradients and I believe they will output ... A: The best way to check is to either use the Separations Preview in CS4/5 or to print the document ... | |
| Illustrator CS4 Quiting | 9/21/2010 |
| Q: . When I am copying some logos from an artwork. Lots of color swatches is also coming along with ... A: This is a normal function of Illustrator. The swatches must be being used somewhere in the image ... | |
| B&W on transparent film | 9/13/2010 |
| Q: I'm very new to AI cs3. All I need to use AI for is to make photo positives to be printed on ... A: The issue is that you are placing scanned images into Illustrator in general.This is the wrong ... | |
| B&W on transparent film | 9/13/2010 |
| Q: I'm very new to AI cs3. All I need to use AI for is to make photo positives to be printed on ... A: Illustrator is not the application to be printing scanned images from. It cannot color manage them. ... | |
| Can't break block into separate shapes | 9/10/2010 |
| Q: Mac OSX,CS4, 4gb ram. I recently switched from Corel to AI. I design quilt blocks that need to be ... A: The easiest way to do this is to open the Pathfinder panel (Window>Pathfinder). Select the shapes ... | |
| pic from AI CS4 to USCUTTER laser point problem | 9/7/2010 |
| Q: ..this is the 1st time this problem has happened. i edited an image in PS, opened it in several ... A: Im not familiar with Signcut. However, if this is some sort of cutting or C&C application, Im pretty ... | |
| Merging glyph to text | 9/4/2010 |
| Q: I have AI CS3. I am having difficulty merging my font with a glyph that I have overlapped onto the ... A: When you select your text/ glyph and use Type>Create Outlines does it show up as paths? If it does, ... | |
| Merging glyph to text | 9/4/2010 |
| Q: I have AI CS3. I am having difficulty merging my font with a glyph that I have overlapped onto the ... A: Before you merge, select the glyph with the selection (black arrow) tool and go to text>create ... | |
| AI - Photo Quality | 8/30/2010 |
| Q: I am having a concern here. Appreciate your good answer. When I place a picture on AI and embed ... A: The only thing that will effect the quality of your image is the original resolution. If you are ... | |
| Text Effect | 8/30/2010 |
| Q: Could you please tell me how to get the effect where the text over a shape changes colour? For ... A: You will have to turn your text into shapes to achieve this. First start by selecting your text with ... | |
| Scale from Autocad into Illustrator CS4 | 8/27/2010 |
| Q: I've saved out a .dwg file from Autocad and trying to open it into Illustrator CS4, however the ... A: Not sure why the scale would change at all, it's never been an issue for me. Whatever is the scale ... | |
| How to get smooth text in Illustrator | 8/27/2010 |
| Q: I have been having problems with the look of my text...not while editing in illustrator, but when I ... A: Unfortunately, when you save for web you are reducing the resolution which is what is causing your ... | |
| How to get smooth text in Illustrator | 8/26/2010 |
| Q: I have been having problems with the look of my text...not while editing in illustrator, but when I ... A: The issue is not necessarily with your Illustrator file per se, it is when you Save for Web that ... | |
| Tiff Files | 8/26/2010 |
| Q: I know its possible because I have a few files that work this way.... however I cannot figure out ... A: In order to change the color of a TIF file in Illustrator, it will need to be saved out as a 1-bit ... | |
| Unsightly Line when Printing | 8/25/2010 |
| Q: When printing from Illustrator CS4 to Adobe PDF I find that there are some unsightly lines in the ... A: First, you should not print to Adobe PDF from Illustrator, use Save as for creating PDFs. As for the ... | |
| Transform Changes Dimensions | 8/23/2010 |
| Q: I asked another question earlier and I have been trying to find an answer to this one as well, but ... A: Are you using the transform palette or transform menu? Normally when I see this, it is because ... | |
| Illustrator Aligning Guides | 8/22/2010 |
| Q: I am having an issue aligning ruler guides to objects or aligning objects to ruler guides in ... A: This is a very odd issue, I have tried to replicate it, but cannot. The only thing that comes to ... | |
| Placing Illustrator files into InDesign | 8/21/2010 |
| Q: Hey Kevin, hopefully you can help. I am creating a portfolio for architecture. I am using ... A: Two things come to mind, first make sure all of your work is on the artboard in Illlustrator. ... | |
| adobe illustrator cs2 | 8/17/2010 |
| Q: i create one poster 210mm width * 147 mm hight how to create bleed and how to insert trim crops i ... A: First, you need to create your document to size including the bleed so it would be 218mm x 155 mm. ... | |
| I can't save AI file with a | 8/16/2010 |
| Q: when i tried to save a file which had a jpeg picture(no matter how big the pic size is , i'd tested) ... A: This was a common problem with Windows and Illustrator CS4. Here is the solution: In your OS find ... | |
| Illustrator in CS3 - Pencil tool | 8/9/2010 |
| Q: I've justs started using illustrator and for some reason the dotted line that follows the pencil ... A: I've had this questions a lot. Unfortunately, there are no options for the pencil tool, but here are ... | |
| How to save/export files on a Mac for PC use | 8/6/2010 |
| Q: I have an image that I have created on my Mac in Photoshop. I have to send it as a CAD file to a ... A: If you have CS3 or newer, you can use the Live Trace function. Select your placed image, and in the ... | |
| How to save/export files on a Mac for PC use | 8/6/2010 |
| Q: I have an image that I have created on my Mac in Photoshop. I have to send it as a CAD file to a ... A: Photoshop does not convert over to those file formats so Im curious how you were able to export out ... | |
| Drag to Select | 8/5/2010 |
| Q: Is there a way of dragging to select while you're on top of multiple objects? Lets say I'm working ... A: You can lock the background items you do not want to select, then you can drag over them without ... | |
| Text box disappeared | 8/3/2010 |
| Q: I am new to Adobe Illustrator CS4. While trying out this new software and reading up some online ... A: If your menu says "Show Edges" that means that they are hidden. It should be set to "Hide Edges" if ... | |
| inserting a photo in Illustrator from Photoshop | 8/2/2010 |
| Q: I need to cut and paste some images from photoshop to adobe Illustrator CS4 however, everytime I the ... A: First make sure you are placing into the same color mode in Illustrator. If your PS file is RGB, ... | |
| Link Images | 8/2/2010 |
| Q: Im using OS10 CS4. When I place images into an AI layout the images are automatically embedded into ... A: It sounds like you are using the correct method - the place command. The option for linking shows up ... | |
| Creating Letterhead design on colored paper | 8/1/2010 |
| Q: I need to create a letterhead using a dark blue font and illustrations that will print onto grey ... A: Its not how you design the letterhead, rather the colors you choose. If you choose a dark blue ... | |
| printing with black cartridge | 7/30/2010 |
| Q: i've created a document in illustratorCS. it is entirely black and white, no color. my printer ... A: Make sure your document is set to CMYK instead of RGB. (File>Document Color Setting). Then in your ... | |
| Stroke - Inner Glow | 7/29/2010 |
| Q: I am actually drawing a map of the Southern Hemisphere in Illustrator CS4. I have applied inner glow ... A: Welcome to the Appearance Panel! Open the panel, and apply the glow to the fill only, not the ... | |
| Gradient Tool in AI CS5 on Mac OSX | 7/28/2010 |
| Q: I'm fighting with AI... desperatly... We should print some samples with gradually CMYK columns. ... A: Make sure your document color mode is set to the proper color setting. File>Document Color Mode. If ... | |
| Circle cutout | 7/27/2010 |
| Q: I've been struggling with cutting out a piece of my background in a perfect circle. Case is, I ... A: Create a circular shape on top of your existing background. Then select both the background and the ... | |
| Ilustrator problem HELP!!!! | 7/26/2010 |
| Q: I am at my wits end. I have eps files that i got off a cd. I have already opened one and was able to ... A: It sounds like a locked layer. Open the layers panel and make sure that the item is not on a locked ... | |
| Logo/File Problem | 7/24/2010 |
| Q: I have a client that sent me their one color (orange) logo. PMS 167 I believe. The logo was a JPEG ... A: Im glad you were able to get the logo to work for your project. I have tried the exact same steps I ... | |
| Logo/File Problem | 7/24/2010 |
| Q: I have a client that sent me their one color (orange) logo. PMS 167 I believe. The logo was a JPEG ... A: PC is still process color. Choose c for coated or u for uncoated. This should solve your issue. The ... | |
| Logo/File Problem | 7/23/2010 |
| Q: I have a client that sent me their one color (orange) logo. PMS 167 I believe. The logo was a JPEG ... A: What you are trying to do is wrong. Illustrator cannot convert Photoshop files in that way. What you ... | |
| pixelation when printing from CS4. | 7/23/2010 |
| Q: I'm having issues printing from Illustrator CS4. For my purposes I need to supply a separated Ps ... A: Make sure you have check the Effects>Document Effect Raster Settings are set to the proper ppi ... | |
| cursors still difficult to see | 7/21/2010 |
| Q: My text tool cursor along with other tool cursors is white. It makes knowing where you are on the ... A: What you are describing is a normal function of Illustrator. Unfortunately, there is no way to ... | |
| Exporting pngs from Illustrator | 7/15/2010 |
| Q: Sorry to ask a new question - I wasn't allowed any more follow-ups :) Attached is the png using a ... A: I am at a loss. I've tried to replicate this error and the only way I could cut off the text, was to ... | |
| Exporting pngs from Illustrator | 7/14/2010 |
| Q: Sorry to ask a new question - I wasn't allowed any more follow-ups :) Attached is the png using a ... A: Definitely use 150 if you are placing into Word Files! 72 is screen resolution and will not print ... | |
| Exporting pngs from Illustrator | 7/14/2010 |
| Q: I'm having trouble exporting pngs of vector graphics from Illustrator. Everything is working fine, ... A: Everything that is on the artboard is exported out. It sounds like your image extends beyond the ... | |
| Spot Colors | 7/13/2010 |
| Q: I work on screenprint graphics and assign spot colors to each color position. I'm using CS4 (Mac OSX ... A: Be sure you have added your colors as swatches in the panel. Then, export out and import your spot ... | |
| AI Gradient Problems | 7/12/2010 |
| Q: Hey there, So I've been using Illustrator for years myself and so far it seems like the only real ... A: According to Adobe, this is a bug that exists in Illustrator 9 through Illustrator CS2. And was it ... | |
| How to follow a path | 7/12/2010 |
| Q: I am working in Illustrator CS4 and I need to make a trail of footprints follow along a curvy path. ... A: You need to use the footprint to create a brush. This will allow you to have the footprints follow ... | |
| File won't open at all | 7/6/2010 |
| Q: I work in Illustrator CS 2. Once in a while, like today, after I save my work and go to open a file ... A: When you save as a .ai doc, be sure you keep the "Create PDF compatible file" checked in the dialog ... | |
| PDF and printing size A3 in Illustrator | 7/6/2010 |
| Q: I have two separate questions which I hope you will be able to answer. I have created a collage of ... A: You need to choose your specific printer profile (PPD) from the pulldown when printing. Your printer ... | |
| Deleting Hidden Layer | 7/6/2010 |
| Q: I have a file and it contains quite a lot of hidden layers in my AI CS3. What should I do to delete ... A: There is no automatic way to delete hidden layers in Illustrator CS3. You can however, select the ... | |
| phtoshop/illustrator | 7/5/2010 |
| Q: I am trying to figure out how I bring a photo that i have fixed in photoshop to illustrator without ... A: You have to either save as a .psd document with no background layer or image in the file, or as a ... | |
| Reverse Clipping Mask over another Mask | 7/2/2010 |
| Q: I read the previous Q&As regarding clipping mask and my situation has an extra corollary: I have ... A: You need to create your clipping mask first. Create the shape with the smaller shape on top of it. ... | |
| Problems saving eps' to a server from CS4 | 6/30/2010 |
| Q: I have recently bought a new mac running 10.6.2 and installed CS4 back onto it. I had been using CS4 ... A: The answer is simple - you upgraded your mac and installed CS4. I'm guessing your sparkling new mac ... | |
| Problems saving eps' to a server from CS4 | 6/29/2010 |
| Q: I have recently bought a new mac running 10.6.2 and installed CS4 back onto it. I had been using CS4 ... A: This is a known issue with servers. Adobe *Highly* recommends that you do not save across a server. ... | |
| Unable to resave files. | 6/28/2010 |
| Q: I'm using Illustrator 10 in Windows Vista. Any time I open a graphic and make changes it will not ... A: A few things come to mind. But first do not turn off the "Create PDF Compatible File" ever! It will ... | |
| Illustrator CS3 13.0.2 | 6/25/2010 |
| Q: I'm having a problem all of a sudden placing images in Illustrator. When I go to place an image, the ... A: Are you in outline mode? Go to the View menu and make sure it is set to preview mode. You can also ... | |
| Converted AI file to MS Word | 6/24/2010 |
| Q: I get a file from my customer and he did it it MS Excel. He applied a Fill Color (R=204, G=255, ... A: You can save your AI files out as an eps or jpg format that you can import into Microsoft products. ... | |
| color separation | 6/19/2010 |
| Q: Kevin: I have a questions regarding the printing process/color separation from Illustrator. I ... A: The color bars you see are called calibration bars. They are automatically created when printed or ... | |
| Checking Spellings | 6/18/2010 |
| Q: Good Evening! I am using AI CS3. I am sure when I want to check the spellings in my file, I must go ... A: To change your language for Spelling, go to your Illustrator preferences and under Hyphenation, ... | |
| Creation of halo in adobe illustrator | 6/17/2010 |
| Q: Greetings Kevin, Please tell me how do I create a halo for a line in Adobe illustrator. Thanks.... A: Select your line, then go to Effects>Stylize>Outer Glow. Choose the color you want the glow to be ... | |
| Links in illustrator CS4 | 6/14/2010 |
| Q: i am facing a problem in illustrator CS4, i am working on a file on illustrator that contains a lot ... A: How are you saving these files out? If you keep them as native .ai files they will not embed your ... | |
| Links in illustrator CS4 | 6/11/2010 |
| Q: i am facing a problem in illustrator CS4, i am working on a file on illustrator that contains a lot ... A: The images will not automatically embed. You cannot tell embedded from linked images just by looking ... | |
| Cut image from image | 6/8/2010 |
| Q: I have a document that I would like to cut parts off original document and put them on same ... A: If this is an Illustrator-created file, then use Illustrator to cut it apart. If it came from ... | |
| Cut image from image | 6/8/2010 |
| Q: I have a document that I would like to cut parts off original document and put them on same ... A: There is no simple cut and paste in Illustrator from another document format. If the document was ... | |
| 12GB RAM not enough?? | 6/6/2010 |
| Q: I use a 3rd party plug-in called FilteriT 4.3 http://www.cvalley.com/products/filterit4/index.html ... A: 12 gigs of RAM, if available should be more than enough. However, I am not familiar with these plug ... | |
| Shifting and rescaling in Illustrator | 6/1/2010 |
| Q: I have another question for you. As I mentioned before, my companies puts together patterns, quilt ... A: I'm at a loss on this one. I've never had anything shift unless someone else is opening up in a ... | |
| Embedding vs Rasterizing | 6/1/2010 |
| Q: At work we design on PC's, we've been having issues with Illustrator. I'm trying to figure out ways ... A: I would suggest Linking over Embedding, if sizes are the issue. But if that was not working, then ... | |
| Embedding vs Rasterizing | 6/1/2010 |
| Q: At work we design on PC's, we've been having issues with Illustrator. I'm trying to figure out ways ... A: First I would never put a TIF file in the swatches panel, that is not what its meant for and that ... | |
| CS4 ram error | 6/1/2010 |
| Q: when trying to save in illustrator, gives me an error stating that the operation cannot complete as ... A: The simple answer is, you don't have enough RAM. This can be due to two things - 1. you have other ... | |
| Crop Mark Sign with Image | 5/29/2010 |
| Q: Kevin Stohlmeyer! I know only a little about using the offset machine and techniques, but I can ... A: Unfortunately, creating the kind of crop marks you wish to create have to be done manually. My ... | |
| Shading Mountains | 5/28/2010 |
| Q: What is the best way to go about drawing and shading a mountain range, specifically the drawing of ... A: With CS5 you can adjust the width of your stroke to reduce it as you go. Unfortunately, with earlier ... | |
| I can't save AI file with a | 5/23/2010 |
| Q: when i tried to save a file which had a jpeg picture "placed" in it, but it always auto close the ... A: If you reinstalled your OS and it fixed the issue, it was probably a corruption or incompatibility ... | |
| Blurred Lines and Shapes | 5/19/2010 |
| Q: I'm fairly new to illustrator and I'm having a difficult time with the line and eclipse tool ... A: Im not really seeing the "blurry" aspect in the shapes, but I do see it in the pattern. It could be ... | |
| Converting RGB to CMYK | 5/19/2010 |
| Q: I am using AI CS3 with Windows HP. I want to print the CMYK Offset Printing. I have objects that ... A: Yes RGB will cause you issues if you are printing offset. You will need to convert everything to ... | |
| Printing issues with placed files | 5/18/2010 |
| Q: We are having a problem with images with a transparency element creating a lighter box when printed. ... A: Im assuming you are using Illustrator CS3 or earlier as this was a known issue with using ... | |
| Gradient Case | 5/17/2010 |
| Q: I am using AI CS3 and trouble with a gradient fill. I want to create a square gradient fill. I found ... A: You cannot create a "square" gradient like you can in Photoshop inside of Illustrator easily. You ... | |
| I can't save AI file with a "placed" .jpeg or .gif files | 5/16/2010 |
| Q: when i tried to save a file which had a jpeg picture "placed" in it, but it always auto close the ... A: How large is your jpg file? Have you tried to save another document with a different jpg placed in ... | |
| File, Open vs. File, Place | 5/13/2010 |
| Q: When importing an image into Illustrator, what is the difference between bringing it in via File, ... A: Using file>place maintains your documents settings and panels, such as swatches, etc. Opening a ... | |
| Preview Fonts in Illustrator 9 | 5/11/2010 |
| Q: When I pull down my font list in Illustrator 9, each font name is displayed in the same type style, ... A: .. There was a plug in available from Adobe that allowed you to preview your fonts in Illustrator 9 ... | |
| Making lines into a shape to be filled in? | 5/9/2010 |
| Q: Hey I'm just trying to learn the basics and can't seem to figure this out. I was making an A shape ... A: If you are using the line segment tool, you have created three separate lines, unconnected and ... | |
| Alignment Objects | 5/8/2010 |
| Q: I am using AI CS3 and would like to align the object(s)/text(s) to the separated column horizontally ... A: You can use an area text box and under Object>Area Type Options, change the number of rows and ... | |
| Alignment | 5/1/2010 |
| Q: I use AI CS3. I don't know how to align the object to the center of the page both horizontal and ... A: If you use your alignment panel, you can choose how you want it to align using the button at the ... | |
| Changing | 4/29/2010 |
| Q: I have our logo in AI. I usually work in InDesign (and am a beginner at that as well!)I need to use ... A: When you export out of AI, save it as a PNG graphic. That will maintain your transparency. You are ... | |
| Changing "background" to transparent | 4/26/2010 |
| Q: I have our logo in AI. I usually work in InDesign (and am a beginner at that as well!)I need to use ... A: Without seeing how the logo looks now, this is really hard to answer. Normally in Illustrator if ... | |
| Scripting for Illustrator | 4/22/2010 |
| Q: Good afternoon, Hey Kevin, I asked you yesterday about setting up a sequential text frame in ... A: Hey Nancy, Glad to hear you found a solution. The best advice I can give you for finding scripting ... | |
| cropping/exporting problems in CS4 | 4/22/2010 |
| Q: I recently updated to CS4 and just realized that all of my exports in Illustrator are not fitting my ... A: Use the artboard tool exactly like you would have a crop tool. Select the artboard tool and resize ... | |
| Printer problem + Adobe CS3 | 4/12/2010 |
| Q: I am not sure if I am in the right category here, but here goes. Mac OS X 10.4.11. I uninstalled and ... A: This sounds like a printer communication issue. The only thing I can recommend is to uninstall ... | |
| "Rendering Artwork" stalls | 4/9/2010 |
| Q: I'm running an iMac 2GB ram, 2.8GHz, 366/465 gb hd space free, OS 10.5.8, Illustrator CS3 v13.0.2. ... A: Can you explain how you are creating a bevel and emboss? There is no bevel and emboss filter ... | |
| Spell Check | 4/7/2010 |
| Q: I am trying to spell check an AI document. When I launch the spell check function - the spell check ... A: First, do not have a document open. Then go to Preferences>Hyphenation and change the default ... | |
| saving file and getting two files? | 4/5/2010 |
| Q: same name except one file has an extension to the name of -1. A duplicate file. How do I turn this ... A: Kevin, I am very disappointed that you feel this way. I sent you exactly the answer for your issue ... | |
| Illustrator Initializing Problem | 4/2/2010 |
| Q: I'm having a problem identical to one posted to you recently. I had installed a system security ... A: Security Update may have done something to your install of Illustrator. Try reinstalling first ... | |
| saving file and getting two files? | 4/2/2010 |
| Q: same name except one file has an extension to the name of -1. A duplicate file. How do I turn this ... A: Go to File>Save As. Under your save options, make sure you do not have "Save artboards as separate ... | |
| OpenType fonts & True Type | 4/2/2010 |
| Q: I am the old user of Adobe Illustrator CS3 and using Window HP 2003. I am wondering why some fonts ... A: In your character list, an icon appears before the text the "O" means open type and "TT" means true ... | |
| Illustrator Initializing Problem | 4/1/2010 |
| Q: I'm having a problem identical to one posted to you recently. I had installed a system security ... A: CS2 may not be compatible with Leopard 10.5.8. Adobe and Apple stopped supporting (caring) about ... | |
| Font Problem | 3/30/2010 |
| Q: I am the old user of Adobe Illustrator CS3 and using Window HP 2003. I am wondering why some fonts ... A: The simple answer is not all fonts are compatible with Illustrator. Just because a font loads in ... | |
| Missing CS3 Illustrator Menu Drop Down Items | 3/28/2010 |
| Q: The computer is a flat screen Mac OS 10.4.x, 2 gig RAM running CS3 suite (Illustrator ... A: Have you tried changing your workspace under Window>Workspace? Some workspaces such as Basic remove ... | |
| Illustrator Stops Responding | 3/28/2010 |
| Q: My Illustrator CS2 has recently stopped opening. It starts initializing, and then the rainbow ... A: When Illustrator starts up, the opening screen has a status message when initializing. Check to see ... | |
| Adobe 10- filling open shapes | 3/22/2010 |
| Q: I am using AI 10 and having problems with the fill option. I have my drawings scanned first, ... A: That is how an open shape works, it will fill from start to end point and depending on how the ... | |
| Illustrator CS2 is not responding | 3/19/2010 |
| Q: I just downloaded a update for i-tunes, now illustrator CS2 is not responding. I'll click on the ... A: Try uninstalling iTunes and see if it reopens ok. If it is a conflict with iTunes, there really ... | |
| Action Sets | 3/17/2010 |
| Q: i was wondering is it possible to make an action that saves each layer into a seperate PDF in ... A: Unfortunately, no there is no way to make an action that can save layers as a separate PDF. There ... | |
| rounded corner over photo | 3/15/2010 |
| Q: want to put a photo inside a rounded corner box via clipping path. Have used rounded rectangle tool ... A: Two ways you can adjust the size of your rounded corners. 1 - as your are dragging out your shape, ... | |
| Exporting files | 3/14/2010 |
| Q: I am using a mac and am also new to using CS3. My problem is exporting artwork. I have created ... A: It really depends on the site you are trying to upload them to. Check their requirements if they are ... | |
| Problem with pencil/brush tool | 3/11/2010 |
| Q: I have a problem with my pencil/brush tool in Illustrator CS4. I found a previous answer of yours to ... A: It really doesn't have to do with computer performance and your issue is a little different than the ... | |
| Incompatibility | 3/10/2010 |
| Q: I'm working on a magazine using Adobe illustrator and Adobe Photoshop,so i started working on the ... A: Vista does not make a difference but the application does. Everything you do in CS4 must be back ... | |
| Illustrator CS2 resize problem | 3/10/2010 |
| Q: For some reason when I resize an object using the transform pallet, instead of the object remaining ... A: Im not sure how you could have gotten rid of the reference point on the left side of the palette. ... | |
| Illustrator CS2 resize problem | 3/10/2010 |
| Q: For some reason when I resize an object using the transform pallet, instead of the object remaining ... A: Check to see where you transform axis is. This is normally in the center of an object, but with the ... | |
| Thanks and a New question - Illustrator CS3 & CS4 - setting up financial graphs | 3/9/2010 |
| Q: I just started a new job at a packaging design firm. They use Illustrator CS3 with linked Photoshop ... A: I would use the graph tool in Illustrator. You can import all the data from an external source ... | |
| illustrator CS3 error on open | 3/9/2010 |
| Q: i get this error when i try to open an ai file. looks corrupt to me and i am unable to find a ... A: It is corrupt. When you save your AI files, you have to make sure that "Create PDF Compatible File" ... | |
| best printer to use with illustrator 10-CS2 | 3/6/2010 |
| Q: I currently have an iMac OS 10.3.9 with Adobe Illustrator 10 (soon to be upgraded to CS2). My ... A: There actually is a really easy way around this issue without buying a new printer. Save your AI ... | |
| Arrow Tool | 3/4/2010 |
| Q: The Arrow Tool no longer can drag items to make them longer. Say, for example, when i draw a line, ... A: Go to view>show bounding box. That will fix it right up. In the future, be sure to look through ... | |
| Multi page PDF in CS4 Illustrator | 2/28/2010 |
| Q: I am using CS4 Illustrator and have my pages for a 3 page document on individual layers. I need to ... A: In Illustrator CS4, you can create multiple artboards (pages) using the artboard tool (shift+O) you ... | |
| Printing Issues/ Transparency | 2/25/2010 |
| Q: I have created a poster in illustrator and it has one placed image with a transparent background in ... A: The fact that you are getting cyan and magenta lines around it leads me to only one thing - your ... | |
| pencil tool | 2/18/2010 |
| Q: I recently had to re-install my CS3 and when I went to use it, the pencil tool doesn't show the line ... A: The pencil tool shows dots behind it and not a stroked path like the brush. Normally when I hear ... | |
| AICS2 won't launch | 2/17/2010 |
| Q: All of a sudden my Illustrator CS2 won't launch. As its trying to initialize the clock just keeps ... A: Unfortunately it could be something that you installed after Illustrator, such as a font or system ... | |
| Still Confused! | 2/15/2010 |
| Q: I have downloaded some free fonts, and they are in my "downloads" area, and then I did what you said ... A: They are not showing up because they are not really font file formats. Are you sure you have font ... | |
| Print Tiling | 2/15/2010 |
| Q: I’m making a flier. The sides and top print out just fine at .25, but the bottom always cut off at ... A: In your Illustrator print window, check to make sure that you have both the correct printer and page ... | |
| Print Tiling | 2/15/2010 |
| Q: I’m making a flier. The sides and top print out just fine at .25, but the bottom always cut off at ... A: The issue is with your printer, not your design. Your printer is cutting off 0.5 at the bottom to ... | |
| sending a book to the printer from illustrator | 2/13/2010 |
| Q: I am needing to send a book to the printer, 40 pages of a4, and unfortunatly I only have photoshop ... A: If you have AI CS4, you can create multiple artboards and save as a multipage PDF. However, if you ... | |
| "Frozen" illustrator file | 1/28/2010 |
| Q: I have a logo that I cannot access in Illustrator. It is an eps and I need to reverse it, as it is a ... A: Can you even select the entire object? If not, then check to make sure the layer is not locked. If ... | |
| Design Question | 1/28/2010 |
| Q: This may seem odd but here I go. I am from the US and I prepaid a guy $800.00 to design a new logo ... A: What you would have to do is hide the bottom to match the circle using a clipping mask. Group your ... | |
| perspective not working in free transform tool in Illustrator 9.0 | 1/27/2010 |
| Q: I am using Illustrator 9.0 on a PC. I am trying to create a perspective effect on an object. Using ... A: You should always release the mouse first. If you try to release it at the same time as the keys, or ... | |
| Illustrator line weights and arrows | 1/27/2010 |
| Q: I'm now using CS4. In previous versions, i was able to separate the line weight (stroke) from the ... A: When you create your arrowhead using Effects>Stylize>Add Arrowheads, you can designate a percentage ... | |
| Find Font issue | 1/26/2010 |
| Q: Good Morning -- I am having an issue with a Mac running AI CS2. When using the Find Font... command ... A: How many fonts do you have installed on your computer? Are you using a font management app such as ... | |
| reopening ai files in illustrator 10 | 1/25/2010 |
| Q: I've just finished a logo in illustrator 10, but when I came to reopen it it wouldn't open, it ... A: It sounds like a mac OS issue. When you save your files, be sure to leave the "Preserve PDF ... | |
| Problems Opening Illustrator CS4 | 1/25/2010 |
| Q: I am having problems opening Illustrator CS4, version 367. I get this response, "Unable to set ... A: Try resetting your AI Prefs - hold down shift+option+cmd/apple when you start up. See if that fixes ... | |
| adobe acrobat reader v8.2 | 1/24/2010 |
| Q: Kevin, Hopefully you can assist me, evgen though this is not about Adobe Illustrator. I just ... A: When you click on a file to open in Acrobat Reader, go to file>info. Then in the info window, choose ... | |
| adobe Illustrator cS2 Quits | 1/24/2010 |
| Q: Please help! Just as Randy noted, I have also been using CS2 for several years. Just days ago it ... A: What update did you run? Did you check for all available updates for the Mac and Adobe? Normally it ... | |
| Font Sizes | 1/22/2010 |
| Q: on the CS3 version of Ai how can i change the size of a text box that has already been written in ... A: If you currently cannot change the size of the box only, that means that the text was input as a ... | |
| Installed CS3 on new computer, Now Getting Error Loading Plugins (Control Panel.aip) | 1/20/2010 |
| Q: I recently upgraded to a new computer and tried to reinstall my CS3 premium professional to the new ... A: As you have probably discerned, your install was corrupted. Here is a tech document on common ... | |
| illustrator c2s not opening | 1/19/2010 |
| Q: Good afternoon. I have been using illustrator 12.0 for a number of years running on os 10.4.11 and ... A: There could be a number of reasons why it would suddenly stop working but the main reason is ... | |
| reverse clipping mask of diagonal lines | 1/19/2010 |
| Q: I'm trying to make a reverse clipping mask using a circle positioned over a series of parallel ... A: You have to create your object to clip first with the Pathfinder panel. Create a rectangle that ... | |
| Cutting A Circle Out of a Photo | 1/13/2010 |
| Q: Kevin, http://en.allexperts.com/q/Adobe-Illustrator-1027/2008/9/Creating-Circle-Cut.htm In the ... A: You first need to create a Compound Path - Create your shape (the size of your photo) and then ... | |
| Printing white text on black paper | 1/12/2010 |
| Q: I am new to Illustrator and have CS4. I have a PDF where the text is black. I need to print this ... A: Not being familiar with this printer, the best advice I can give you is that your text is still ... | |
| having trouble making print ready pdf's through illustrator | 1/11/2010 |
| Q: I am an artist and need to send in my portfolio in print form to various galleries. So the quality ... A: You should actually be using InDesign for this, but in Illustrator there are a couple of things you ... | |
| Corrupted File / PDF Export | 1/11/2010 |
| Q: I'm using Illustrator 10 and have the following problem: I have a file that opens in Illustrator and ... A: When saving out as a PDF, stick with the PDF presets in Illustrator. A lot of times I hear about ... | |
| Illustrator 2 color design..... | 1/10/2010 |
| Q: . I created a 2 color piece in Illustrator in which i used the drop shadow effect. Can you use ... A: If you go to Effects>Document Raster Effects Settings, you can tell it to Use Spot Colors. This ... | |
| how to join and outline multiple objects in ilustrator? | 1/8/2010 |
| Q: I would like to ask this: I have several objects created in illustrator. For example created 3 ... A: First select your objects and open the pathfinder panel (not the Effect menu item - ... | |
| Knockout and Overprinting | 1/7/2010 |
| Q: I am having a hard time understanding the difference between knockout and overprinting and what they ... A: Knockout and overprinting are mainly used in professional printed jobs to maintain a color's ... | |
| arrowheads and overprinting | 1/6/2010 |
| Q: Kevin, I'm working in CS2, 3, and 4 pretty much every day. Is there a way to set the "add ... A: There is no way to change the attributes to an effect without expanding it. It's not really a bug, ... | |
| missing qual/media dialog box in CS4 | 1/6/2010 |
| Q: Just upgraded to snow leopard & CS4. When printing from Illustrator CS4 I no longer have the quality ... A: This is not a CS4 or Snow Leopard issue. This has to do with your printer specifically. Try ... | |
| font size | 12/22/2009 |
| Q: is there a way on AI when i enter a font size say inches what a get is the bounding box inch not the ... A: You are getting the font size, but I think what you are looking at is the character and not the ... | |
| font size | 12/22/2009 |
| Q: is there a way on AI when i enter a font size say inches what a get is the bounding box inch not the ... A: Is this same issue happening on both computers? I input Corbel at 2" (144 pt) and my bounding box ... | |
| font size | 12/21/2009 |
| Q: is there a way on AI when i enter a font size say inches what a get is the bounding box inch not the ... A: In your preferences, you can change the units of measure for your text to inches. Either way, when ... | |
| graphic design | 12/18/2009 |
| Q: I am starting a home-based business. I want to hire a graphic designer and have him/her design my ... A: This is a very long answer, so please bear with me. Sorry for the delay. When you are hiring a ... | |
| Book for beginner - CS3 | 12/17/2009 |
| Q: I've been asked to teach a colleague illustrator as she will be taking over this aspect of my job. ... A: I would actually take a look at Lynda.com. They have a subscription service that has tutorial videos ... | |
| Changing colour of a scanned image | 12/15/2009 |
| Q: I need to change some artwork done by someone else, it has a scanned image of some fabric, with ... A: Illustrator is not the answer as it cannot adjust raster images like this. You will need to use ... | |
| Illustrator - Printing Color Separations | 12/10/2009 |
| Q: I need to know how to get my hp Laserjet printer to print the color separations for process ... A: Obviously you have never printed commercially before otherwise this would make sense. So let me try ... | |
| Cutting a photo in two | 12/4/2009 |
| Q: Can a photo be cut into two parts. Using illustrator CS2. Using PC. Thank you Brian A: Sorry Brian, In Illustrator you can mask out 1/2 of the photo at a time. Duplicate the image so ... | |
| Artboard show when exporting as graphic file (jpg) | 12/2/2009 |
| Q: CS4 I am new to Illustrator, just have used Mac iLife software. I have created a rounded rectangle ... A: This is not really an Illustrator issue, it is your file type. Jpegs are flattened images and do not ... | |
| opening Adobe Illustrator 8 files in CS4 | 12/1/2009 |
| Q: I'm slow to upgrade and am now moving directly from AI 8 to CS4 (Mac). However, when I open my ... A: You can select all first (Edit>Select All), then go to Object>Clipping Mask>Release. This will ... | |
| Illustrator CS4 insufficient memory error | 12/1/2009 |
| Q: I need to export artwork out of Illustrator CS4 for a signage company. They have requested a .tif ... A: Hey Grant, 64-bit may be a step in the right direction, but its not a guaranty when it comes to ... | |
| Illustrator CS4 insufficient memory error | 12/1/2009 |
| Q: I need to export artwork out of Illustrator CS4 for a signage company. They have requested a .tif ... A: Been here, dealt with it and unfortunately, Im not sure you will like the answer. You are out of ... | |
| AI CS4 | 11/23/2009 |
| Q: I am only able to save my AI files when I'm connected to the net in the office. Cant save my work ... A: This sounds like a bad install, eg. it was installed across a server connection and not directly on ... | |
| resizing an image in AI | 11/22/2009 |
| Q: Kevin, I have a logo file (EPS) and the image is rectangular - that is... wider than it is tall. I ... A: Thats how I would handle it, change your artboard size to be square (using the artboard tool) and ... | |
| white border | 11/16/2009 |
| Q: I created a brochure, size 8.5X11, no border, right to the edges, when i print it, it has a white ... A: Its not your document, its your printer. Most printers cannot print edge to edge. They require on ... | |
| file size | 11/13/2009 |
| Q: I need to design a banner of 1.2 meters x 9 meters, it seems that illustrator can only create files ... A: I would appreciate it if you would hold off on rating my answers before you ask follow ups. Rating ... | |
| illustrator CS - imported jpg resolution is highly pixelated | 11/11/2009 |
| Q: when i insert jpgs into my .ai file, i find that it looks more or less okay when at full size (say ... A: You should be resizing your jpgs in Photoshop. Illustrator is a vector program and is not mean to ... | |
| Illustrator CS3 files saved as JPEG | 11/10/2009 |
| Q: I work in Illustrator predominately and have 2 clients both experiencing trouble receiving a JPEG ... A: Are you e-mailing these files to your clients? Entourage and Outlook have issues with attached files ... | |
| gradient color to transparent | 11/9/2009 |
| Q: I am fairly new to CS3 and need to know probably in more detail than most people how to do a ... A: Signe, What you are trying to do is very advanced in Adobe Illustrator and would be better if you ... | |
| gradient color to transparent | 11/7/2009 |
| Q: I am fairly new to CS3 and need to know probably in more detail than most people how to do a ... A: I did not realize that this was for Adobe Illustrator, and I gave you an answer for Photoshop. To ... | |
| illustrator eps files | 11/7/2009 |
| Q: I spent the day making a 24" x 30" poster. I started in Photoshop, saved as a eps, placed it in ... A: This all really just has to do with the type of files you are saving out. First, you can save your ... | |
| gradient color to transparent | 11/6/2009 |
| Q: I am fairly new to CS3 and need to know probably in more detail than most people how to do a ... A: First select the gradient tool (type "G" on your keyboard to jump to it). Then select white as your ... | |
| Illustrator CS - File wont open | 11/6/2009 |
| Q: I Have just bought a MacBook Pro and transferred (using the migration facility) all my programs and ... A: Sorry D, I've never heard of an error like this before nor can I find any tech documents ... | |
| Disappearing Icons on Toolbox Bar and other Bars | 11/4/2009 |
| Q: I actually have 2 questions related it Illustrator. The first questions is that for reasons I can ... A: For your resize issue, go to view>show bounding box. It must have accidentally been turned off. ... | |
| Illustrator Document size and Printing as a PDF | 11/2/2009 |
| Q: I am making a book and have designed each of the pages in Illustrator. Each page is 5 x 7 and ... A: What could be causing your pages to be different sizes is if you have images or something else ... | |
| Illustrator CS4 | 10/30/2009 |
| Q: I have not tools other than main tools in Illustrator. How do I load them? ANSWER: Hi Angel, By ... A: You can try resetting Illustrator first by holding down shift+opt+cmd (mac) or shift+alt+ctrl (win) ... | |
| Illustrator | 10/25/2009 |
| Q: I am using Illustrator CS4 and would like to import new fonts that I would like to use into the ... A: The only limitations you have for fonts is your system memory. How many do you have installed? What ... | |
| graphic design | 10/24/2009 |
| Q: I hope you can answer my question. I am interested in selling custom t-shirts. I do not know how ... A: If you are serious about selling shirts, you may have to invest in some software. Either way ... | |
| missing font | 10/24/2009 |
| Q: Kevin, I see a few people have asked about missing fonts in Illustrator CS (3). I have a few design ... A: I would invest in some font management software first. You can purchase a really nice pro app for ... | |
| Connecting shapes | 10/21/2009 |
| Q: I am trying to create a floor plan using illustrator, it seems really simple but I'm a newbie as I ... A: Go to window>Pathfinder and open the Pathfinder palette. Select both rectangles using the Selection ... | |
| Cropping in AI cs4 | 10/14/2009 |
| Q: USING CS4. Say I have a picture in a box I've drawn. The picture extends over the edges. How do I ... A: Do not use the pathfinder to do this. It will not work. Create a rectangle shape above your artwork, ... | |
| Cropping in AI cs4 | 10/14/2009 |
| Q: USING CS4. Say I have a picture in a box I've drawn. The picture extends over the edges. How do I ... A: There is no more crop tool in CS4, what you are using is the Artboard tool, which changes the size ... | |
| title for an exhibit | 10/6/2009 |
| Q: I am working on an exhibit and want to make the title signage. I just don't know how to make the ... A: You will need to create your document to the size you want printed. Then take the text tool (T) and ... | |
| How to reverse in illustrator cs4 (and even photoshop cs4) | 9/28/2009 |
| Q: my husband is a artist who draws by hand, scans the image into illustrator cs4 and then colors it ... A: Normally, you would find a mirroring option in your print dialog box. If not, you can do the ... | |
| Selection of colors for use in brochures and website | 9/26/2009 |
| Q: Kevin, Thanks for taking the time to read this email. I'm creating company brochures and a website ... A: You are heading down the right path - I would create this using Illustrator. Only because you can ... | |
| directional feather in illustrator cs4? | 9/23/2009 |
| Q: I'm looking for the directional feather in illustrator cs4, and I can't seem to locate it. I have ... A: There is no directional feather tool or effect in CS4. What you have now is directional gradients ... | |
| Changing Color of a Logo | 9/22/2009 |
| Q: I should begin by saying I have little to no experience with Adobe Illustrator, and some experience ... A: It sounds like you have a Photoshop EPS and not an Illustrator EPS file. You can open the file in ... | |
| Pantone colour swatches | 9/20/2009 |
| Q: I'm hoping you can help me with an Illustrator 10.0.3 question. I recently upgraded my Microsoft ... A: It sounds like the MS install corrupted some of your AI app. This could be the start of something ... | |
| Illustrator 9 | 9/18/2009 |
| Q: First let me say that I am so happy to find this site to know, as an amateur, that I can access ... A: Actually your whole process is setting you up to fail. Here's how you should do this: First, do ... | |
| Color profile issue in Illustrator | 9/18/2009 |
| Q: My counterpart in the on-site worked on a art work in Illustrator on a Mac. When I open the same ... A: Under Preferences>Color Profile your two settings should match exactly. If they do not, a color ... | |
| Illustrator CS3 | 9/17/2009 |
| Q: I have reset my virtual memory to 4092 min, 8184 max. ANSWER: Hi Jesse, Virtual memory can be a ... A: I understand that, but remember its not about how much you have installed, its more about how much ... | |
| Adobe Illustrator CS3 | 9/16/2009 |
| Q: Trying to save a file I get this this message "The operation cannot complete because there isn't ... A: So really you only have 2 gigs or RAM, not 12. I usually only run about 300 fonts actively. What I ... | |
| Adobe Illustrator CS3 | 9/16/2009 |
| Q: Trying to save a file I get this this message "The operation cannot complete because there isn't ... A: You can't be using all your memory or you wouldnt be able to start up anything. If you go to your ... | |
| Adobe Illustrator CS3 | 9/16/2009 |
| Q: Trying to save a file I get this this message "The operation cannot complete because there isn't ... A: The first suggestion is to make sure that 1. you have all other applications and utilities shut ... | |
| adobe illustrator | 9/14/2009 |
| Q: I use a Wacom board and am drawing with the pencil tool and want to retain/maintain the specified ... A: You can set a graphic style to change your images with just one click after creating them. Take one ... | |
| Creating & Saving Small .ai text files | 9/10/2009 |
| Q: I create & save many .ai file (CS2-PC-Win XP) and find the .ai file I email on a 2" x 2" image ... A: 1500 k is not really that huge in the larger scheme of things. However, I reiterate original answer ... | |
| Creating & Saving Small .ai text files | 9/10/2009 |
| Q: I create & save many .ai file (CS2-PC-Win XP) and find the .ai file I email on a 2" x 2" image ... A: I would outline your fonts so they are no embedded in the file. AI does not give you any options for ... | |
| Registered Trademark Symbol AI CS4 | 9/10/2009 |
| Q: I'm looking for the registered trademark symbol that is supposed to be found by clicking on the Type ... A: It may not be available for that particular font. Either way, if you type Opt+R on a mac or Alt+R on ... | |
| Ilustrator >Create pdf files>size | 9/10/2009 |
| Q: I'm working' with illustrator to edit some contracts for a client. The contracts are already created ... A: The contracts were probably created in InDesign. Unfortunately when you try to edit a PDF in ... | |
| CS4 Illustrator Selection tool Problem | 9/3/2009 |
| Q: I've been using selection tool to resize all the time and just today, I am suddenly unable to do so. ... A: You do not need to reinstall the entire application, that is a bit harsh. If turning your bounding ... | |
| spot colours | 8/25/2009 |
| Q: just done a 2 colour job. the two colours were 100k and 100m. I mixed them up with the cmyk ... A: The issue is that you created CMYK values in an RGB Color mode. When you convert RGB to CMYK, the ... | |
| Edit scanned files (tif) | 8/24/2009 |
| Q: Ok, here goes. I work for a small printing company, so the way I handle files is a little different ... A: Unfortunately, the best way to separate these items out is to do so by hand, not via Live Trace. It ... | |
| Line tool + text | 8/21/2009 |
| Q: I have a black line with a certain width drawn with the line tool. I add some text to be attached to ... A: Your line tool is not unstable, rather it is the method that you are creating your text. When you ... | |
| sizing | 8/21/2009 |
| Q: I would like to know how can I make a rectangle 16cm x 12mm and when I print the image be those ... A: Take the rectangle shape tool and click once on your artboard (page). Then enter your dimensions - ... | |
| Printing multiple pages | 8/21/2009 |
| Q: I've tried to print 25 copies of a regular 8.5x11 document. I sent it to the printer with 2 copies ... A: It sounds like this could be a case of your printer being out of memory for your file. Have you ... | |
| Illustrator Grayscale | 8/20/2009 |
| Q: I have a logo that is grayscale. I went to Filter, Colors and convert to grayscale. But the file at ... A: There is no Grayscale color more in Illustrator. You can create Grayscale art in CMYK mode. To ... | |
| compound paths in AI CS4 | 8/17/2009 |
| Q: I'm getting undesirable and unpredictable results with compound paths in AI CS4. I was supplied a ... A: Looking at your example, the tear drop is definitely not closed. The easiest thing to do is to ... | |
| text question | 8/17/2009 |
| Q: I'd like to ask why illustrator isn't creating a separate "sublayer" for each of the letters in my ... A: Sublayers are always created for each text block, never for each letter. If you wish to have ... | |
| compound paths in AI CS4 | 8/14/2009 |
| Q: I'm getting undesirable and unpredictable results with compound paths in AI CS4. I was supplied a ... A: You can enclose image files on this site with your question, but it seems to be that your tear drop ... | |
| can't print illustrator cs2 | 8/13/2009 |
| Q: i have installed illustrator cs2 but the problem is can't print please give a solution A: This can be for several reasons. One- sometimes you have to reinstall your print drivers after you ... | |
| Automated arrowhead/labels in Adobe Illustrator | 8/11/2009 |
| Q: I am an intermediate user of Adobe Illustrator CS2, and am currently working on some technical ... A: After you create the arrowheads using Effects>Stylize>Add Arrowheads, be sure to go to Object>Expand ... | |
| Font Problem | 8/9/2009 |
| Q: I need to modify AI files created by another person using CS2 on a Mac. I am using CS4 on a PC. When ... A: You may have similarly named fonts that are not exactly what the other person used. I have this ... | |
| Editing Text in Illustrator CS3 | 8/5/2009 |
| Q: I hope you can help me. I have to change some text in an Illustrator file. I click on the text and a ... A: It sounds like you do not have live text, rather the original text has been changed into shapes ... | |
| found a difficulties to export to PDF | 7/31/2009 |
| Q: I'm creating a very big banner 5.14 m x 1.12 m. When I'm try to export to a PDF. There are some ... A: Yes you have made a file too large to export to PDF. What you will have to do is talk to your ... | |
| Save AI to .pdf in oder to print offset such as poster, brochure... | 7/31/2009 |
| Q: I don't know how to save .ai file to high quality .pdf file to print poster, brochure... Please ... A: Go to file>save> for the file format choose Adobe PDF. Then in the PDF options box, choose the ... | |
| JPG discrepancy between CS & CS2 | 7/29/2009 |
| Q: When I export an AI file as a JPG in CS, my image comes out as desired. However, when I export the ... A: You're right there should be no discrepancy between the two. You may want to check your color ... | |
| re claiming vector paths- art is in word but was .ai originally | 7/27/2009 |
| Q: I have a word file from client. The logo obviously was originally an .ai file. Without having to ... A: You can use Live Trace to speed up the process, otherwise retracing is the only way to get it back. ... | |
| Illustrator Drop Shadow Effect | 7/25/2009 |
| Q: I'm artworking a master logo in Illustrator CS3 which will be supplied to various users. The logo ... A: Illustrator CS3 Drop Shadow was notorious for creating transparency issues in other application, ... | |
| Changing a logo to a pantone color | 7/24/2009 |
| Q: I am trying to change a 2 color logo (a jpg) to the company's pantone color which is pms 350. I have ... A: Illustrator is definitely easier, you can either recreate it from scratch or use Live Trace. In ... | |
| using a jpg or png in Illustrator | 7/24/2009 |
| Q: I have CS4. I am trying to jazz up a logo that I have in jpg and png. When I place or embed it into ... A: When you place your image, click "Live Trace" in the options bar. Then select your preset that works ... | |
| Illustrator | 7/23/2009 |
| Q: I'm working with CS3, I was working on an ad and when I saved it as a PDF some of the graphics were ... A: It sounds like your graphics were linked instead of embedded or are missing. Make sure they are all ... | |
| Illustrator RAM | 7/23/2009 |
| Q: I'm having a consistent problem with Illustrator CS3. While working with illustrator, saving files ... A: The answer is simple- you really do not have enough RAM for your Illustration. What I normally find ... | |
| Opening a really old mac .eps file | 7/23/2009 |
| Q: I am trying to open a very old .eps file I created on my mac using a version of ... A: If you get an unknown format when you try to open, chances are this is not really an .eps file. It ... | |
| Saving as Jpeg | 7/22/2009 |
| Q: I have been using AI for about two years, yet I consider myself fair with using AI - with the basic ... A: If you have a quarter of a Terabyte of memroy then kudos, thats the most RAM I have ever heard ... | |
| Recognising lines from imported files | 7/22/2009 |
| Q: I am wondering if it is possible to take scanned documents or other files containing line drawings, ... A: You can use the Live Trace feature in CS3 or 4 to change scanned images into vector paths. Try using ... | |
| Rounded Corners | 7/21/2009 |
| Q: need help - in cs4 to make rounded corners on a rectangle picture. A: Effects>Stylize>Rounded Corners. This only works on vector images. If you are talking about a placed ... | |
| "Embed" | 7/20/2009 |
| Q: I am using adobe illustrator CS2 version and i use lots of pictures in my work. Recently i have a ... A: Marilena, The reason you have no "embed" option is because the images are already embedded. When ... | |
| illustrator and cad | 7/15/2009 |
| Q: I am using the educational version of autocad 2010. I am trying to place my drawing into ... A: Illustrator CS3 does not support Cad 2010. Im not even sure if CS4 can support this version since it ... | |
| Illus CS4 | 7/14/2009 |
| Q: Kevin- Hi there. I'm trying to make several Illustrator vectors (hundreds) – each a self-contained ... A: I guess you've figured out that there is no way to "trick" this. The only option I can think of is ... | |
| editing text in a layered file | 7/14/2009 |
| Q: I've unlocked all the layers, but can't edit text in a file created by someone else. what am I ... A: It all depends on how the person that created this file set it up. You can convert text into shapes ... | |
| editing text in a layered file | 7/13/2009 |
| Q: I've unlocked all the layers, but can't edit text in a file created by someone else. what am I ... A: It could be that the text is outlined into shapes and not actually editable fonts. Otherwise, go to ... | |
| missing font | 7/13/2009 |
| Q: I designed a web header in illustrator CS4, but when I open it it says it cannot find the fonts I ... A: It must have been on another computer and they are not installed on the current one. Neuropol is ... | |
| adobe printing image crooked | 7/6/2009 |
| Q: I have a HP B8350 printer when I print graphics to the printer the image goes an 1/8 askew it is ... A: If the image is skewing or crooked as your title says, than this is strictly a printer issue, not an ... | |
| Adobe Illustrator | 7/6/2009 |
| Q: when i choose edit original command in the illustrator-CS3 the image not open in the photoshop, how ... A: This is because you have not saved your document from Photoshop, you have just placed a file you ... | |
| Printing from illustrator | 6/30/2009 |
| Q: I need help! A work colleague, who is no longer available, created double sided leaflets in ... A: You cannot have two pages in Illustrator 12. What you can do is save the first page as PDF, then ... | |
| Direct Selection Tool in CS2 | 6/30/2009 |
| Q: I bought the entire Adobe Creative Suite CS2 maybe 3 years ago. I've been using Photoshop CS2 ever ... A: I have not heard of this issue with linked images crashing AI and Adobe no longer supports CS2 (they ... | |
| CS4 Illustrator | 6/30/2009 |
| Q: I have been having a lot of trouble with opening saved files in CS4. I have contacted Adobe and ... A: Lets try to work through this and find out exactly where it is failing. First, Im running under ... | |
| embedded image "Link" information goes missing | 6/26/2009 |
| Q: I have an unusual problem it seems. Yes I am on a network. PC user. CS4 Suite, Illustrator Question. ... A: You can have linked images with link information or embedded images with no information. There is no ... | |
| illustrator cs3 saving as | 6/25/2009 |
| Q: Illustrator CS3 will save eps files with no issue. But when I try to save as ai files it says "an ... A: Sorry the suggestion didnt work. Unfortunately with this service our advice is only as good as the ... | |
| changing color of type on a path in Illustrator CS4 | 6/24/2009 |
| Q: Kevin, I'm a student; my experience with photoshop/illustrator is weeks old. For a project I'm ... A: This is something you should follow up with your instructor since this is homework. I would outline ... | |
| mask of entire image | 6/16/2009 |
| Q: (Mac/AI CS3/PS CS) Hi. I need to create a solid black "mask" in the shape of a 4/c image I want to ... A: Ok, this is a little more complicated if the only image you have is bitmap and you are on the right ... | |
| mask of entire image | 6/16/2009 |
| Q: (Mac/AI CS3/PS CS) Hi. I need to create a solid black "mask" in the shape of a 4/c image I want to ... A: Im confused as to why you need to fill the areas in with black. Are you really printing 4 color plus ... | |
| Can't resize any object | 6/16/2009 |
| Q: I'm unable to resize any objects or text box in illustrator CS3. Bounding box and edge are already ... A: Double check the top of your window (below the options bar) and make sure you are not in "Isolation ... | |
| Offending operator: "XI" | 6/11/2009 |
| Q: Kevin, I came in this morning to find my file, and the previously saved progress file both corrupt ... A: The only time I have had errors like this is when people save as as an ai file with the PDF ... | |
| printing on the entire page | 6/11/2009 |
| Q: I want to print on the entire a4 page from illustrator. However it prints all the way to the left ... A: Yes you are correct this is where the printer grabs the paper. Unless you have a printer that can ... | |
| illustrator cs4 | 6/10/2009 |
| Q: I have two questions. I want to design t-shirts and sell them. So far adobe illustrator has been ... A: Lynnsie, Illustrator is a pretty technical application, so if you have no background in design ... | |
| Proper Websettings | 6/9/2009 |
| Q: When creating an image in illustrator what it the proper way to save for the web and does it have ... A: Yes it does have to be RGB for the web. When you go to the web use the File>Save for Web and ... | |
| Clipping Mask | 6/9/2009 |
| Q: I'm using a clipping mask to set the boundaries on a grunge effect for a project, but when I use ... A: If you are just trying to mask a layer, then you should apply the mask to the layer itself. Make ... | |
| Clipping Mask | 6/9/2009 |
| Q: I'm using a clipping mask to set the boundaries on a grunge effect for a project, but when I use ... A: A clipping mask is dictated by the shape below the image you are trying to clip. Try reorganizing ... | |
| One thousand color swatches from thin air | 6/2/2009 |
| Q: Kevin, I have to copy art from older CS3 docs to new CS3 dos. This is happening with almost every ... A: It sounds like you have really old files that are corrupting when you convert them to CS3. It has ... | |
| One thousand color swatches from thin air | 6/2/2009 |
| Q: Kevin, I have to copy art from older CS3 docs to new CS3 dos. This is happening with almost every ... A: Your preferences are reset if it came up with the welcome screen. I think I know your issue since ... | |
| Illustrator CS3:swatches copy from one doc to another | 6/2/2009 |
| Q: I am working in Illustrator CS3. When I copy a vector item from one open document and paste the item ... A: Im not sure what is going on. Did you try two completely new documents? You can reset your prefs ... | |
| Illustrator CS3:swatches copy from one doc to another | 6/2/2009 |
| Q: I am working in Illustrator CS3. When I copy a vector item from one open document and paste the item ... A: Im not sure how this is possible. If you do not have these swatches assigned and they are not part ... | |
| Illustrator CS3:swatches copy from one doc to another | 6/1/2009 |
| Q: I am working in Illustrator CS3. When I copy a vector item from one open document and paste the item ... A: To stem the issue here is how you can work this: In the document, go to the color palette pull ... | |
| PSD layer placement issues in AI | 6/1/2009 |
| Q: I'm using CS2 and encountering a small issue that is really starting to bug me. When placing psd ... A: This was a known issue with CS2 and transparency. The only work around was to create a clipping mask ... | |
| Illustrator - hiding joined item end sections | 5/31/2009 |
| Q: I am very new to Illustrator and am trying to create images where one section of the image crosses ... A: The only thing I can think of that would create this kind of "problem" would be if you have an ... | |
| Drop Shadow on text in illustrator | 5/27/2009 |
| Q: I need to apply some dropshadow on to some letters. To keep it in vector, i havn't used either the ... A: As long as you keep the Drop Shadow as an effect, and the client has "Scale Strokes and Effects" ... | |
| Drop Shadow on text in illustrator | 5/27/2009 |
| Q: I need to apply some dropshadow on to some letters. To keep it in vector, i havn't used either the ... A: None of the effects or filters are vector. These are always going to be raster images. To use this ... | |
| Object Selection Colour | 5/27/2009 |
| Q: Platform: PC Illustrator Version: CS2 This may seem like a really stupid question. How do you ... A: In the layers palette, double click the layer you are currently on. This will bring up the layers ... | |
| turn an open shape (i.e. letter C) into closed shape (letter O) | 5/26/2009 |
| Q: I am working on a design where I want to merge a shape that resembles a letter C into a shape that ... A: Since it is already a closed shape, it will not allow you to use a merge or join. These options only ... | |
| Illustrator CS question | 5/21/2009 |
| Q: I used illustrator CS to create fashion drawings. I start using the pen tool to create the garment. ... A: You are not doing anything wrong per se, rather you are correct that the file size is probably huge. ... | |
| Indesign CS3 files to Illustrator CS3 | 5/16/2009 |
| Q: I am working with this ad agency and they need me to take all their Indesign CS3 artwork and bring ... A: If you save out as a PDF as PDF X1-a, and compatibility is set to Acrobat 6. This can remember ... | |
| printing out of illustrator cs2 | 5/15/2009 |
| Q: Is there a place where you can specify which media you want to print to. I am printing translucent ... A: In the print window, you click the button labeled "printer" this takes you into the printer dialogue ... | |
| airbrush | 5/13/2009 |
| Q: How do I draw with an "airbrush" effect? I would like to scribble away and create airbrush type ... A: What you are asking to do is something you can achieve in Photoshop using a soft-edged brush at a ... | |
| Arc letters | 5/13/2009 |
| Q: I am trying to arc upper the word "championship". When I do the letters slant slightly. Is there a ... A: Try using Effects>Warp and then go through the presets. There are several warping effects that leave ... | |
| Creating image maps in Illustrator/Photoshop | 5/12/2009 |
| Q: I'm working on a MacBook Pro OS 10.5.6 with Adobe Creative Suite 3 Design Standard (includes ... A: You will need to use Adobe FIreworks to create true Image Maps (links overlay on top of your image). ... | |
| Illustrator CS3 and CS2 | 5/12/2009 |
| Q: Can I open and modify a file made on A.illustrator CS3, in a computer with CS2 version? ANSWER: Hi ... A: I would definitely install CS3 right away. There can be unforeseen errors when opening a newer ... | |
| Retaining transparency during color halftone/LiveTrace | 5/12/2009 |
| Q: I have been trying to make an image with Photoshop which uses color halftones. Since Photoshop CS3 ... A: Have you tried the halftone filter in the filter gallery? You are accessing the same Photoshop ... | |
| Flip an Illustrator created eps file for printer | 5/11/2009 |
| Q: I have created a card/brochure in Illustrator CS3. Because of the way the card will fold after ... A: Open your eps file in Illustrator. Then select all and use the rotate tool to rotate that page 180°. ... | |
| Creating image maps in Illustrator/Photoshop | 5/11/2009 |
| Q: I'm working on a MacBook Pro OS 10.5.6 with Adobe Creative Suite 3 Design Standard (includes ... A: Unfortunately image map is not the answer. Your idea of image map is not what Adobe is referring to. ... | |
| converting a .pdf to an ditable illustrator file | 5/10/2009 |
| Q: I am using Illust cs. I was sent a .pdf that I thought I could open in Illust. all I get is an ... A: I tried opening your pdf file, but it is just an image file. There are no paths included in this, ... | |
| Creating image maps in Illustrator/Photoshop | 5/8/2009 |
| Q: I'm working on a MacBook Pro OS 10.5.6 with Adobe Creative Suite 3 Design Standard (includes ... A: You can create a website from either of these applications. By "Image mapping" Im assuming you mean ... | |
| Printing quality of raster images in page layout | 5/8/2009 |
| Q: Im making an annual report which is mostely vector with some jpgs. The thing is, when I save the ... A: Scale them in Photoshop using Image Size, but do not reduce the resolution. When you reduce the ... | |
| The best laptop to run Adobe CS4 Premium | 5/7/2009 |
| Q: I know your profile says ask questions up to CS3, but I was hoping you have enough knowledge and ... A: Im a Mac user, but have nothing against Windows, especially with Production Premium software. My ... | |
| Max density issues | 5/4/2009 |
| Q: I need to set the max density on a photograph I am using to no greater than 240 for printing. How ... A: If the print settings do not work, you will need to adjust the ink density of this photo in ... | |
| Photos lose resolution when placed in Illustrator | 5/1/2009 |
| Q: Our art person is making a poster for me, and when she imports photos and other jpegs into ... A: The size of the photos are not as important as the resolution. First, make sure that the original ... | |
| Mac/PC compatibility | 5/1/2009 |
| Q: into cut files to put on t-shirts. I have AI CS4 for mac and I need to be able to convert the file ... A: Illustrator files are completely compatible between Mac and PC versions if you save them properly. ... | |
| AI to PDF Output Error | 4/29/2009 |
| Q: Okay.. Here goes... I'm trying to save my Illustrator CS2 file to a .pdf. I'm running into a ... A: The last two suggestions I have are to double check the layer settings that the images are on, ... | |
| Illutrator running out of memory for preview | 4/29/2009 |
| Q: We have a file that has close to 1 000 000 vector objects in it. Basically it is 5 words made up of ... A: You are maxing out Illustrator with 1 million objects.The fact that it is using up 6 gigs is nuts! ... | |
| Illustrator print process. | 4/23/2009 |
| Q: I have one user experiencing issues when priting some graphics from illustrator CS3. Please note ... A: My first thought is fonts or the number of points if this is a complex image. Usually when the ... | |
| Illustrator CS3 To 8 | 4/20/2009 |
| Q: Kevein. Can you please tell me how I save back from V CS3 to V8? Thank you. Nancy A: Im not sure what is going on, but I've replied 3 times to this already, so hopefully this one goes ... | |
| Correct 'Save As' Options for Digital Use | 4/19/2009 |
| Q: I'm a novice user of Illustrator 9 and need help determining the right settings to choose when ... A: Bill, Try saving as an .eps file instead of a jpg. Depending on what version of Word you are ... | |
| toolbar and "view" options have disappeared | 4/19/2009 |
| Q: my tool box and many options in the "window" drop down panel are gone. I can't access AI help ... A: The easiest fix would be to put it back where it was installed. If that doesn't work, you may have ... | |
| Illustrator CS3 To 7 | 4/17/2009 |
| Q: Kevin. Thank you for being available to answer questions. I have a sign maker that needs me to ... A: The only supported versions of Illustrator available are 8 and 3. You will probably have to save ... | |
| Blend Tool Spiral | 4/15/2009 |
| Q: I am trying to create a spiral of circles using the Blend tool, with the inner-most circle being ... A: As far as I know, when it comes to the blend tool, you are stuck with the automatic centering when ... | |
| The White Halo Around My Logo | 4/11/2009 |
| Q: I am having a problem with a 'White Halo' the surrounds the logo I had created in Adobe Illustrator ... A: Try exporting it out as a PNG file instead. This maintains transparency but cleans up better than a ... | |
| Rules/strokes/compound paths | 4/8/2009 |
| Q: Kevin. I'm a printer and use AI CS3. 1) I have to fatten tiny type all the time to make it ... A: First, stroking type with that small of a stroke is not the best practice and can give you ... | |
| Illustrator CS3 can't open file continued 2 | 4/7/2009 |
| Q: Oh, that looks like it might do the trick. How do i implement an increase of memory usage for ... A: Quit all applications. Choose Start > Settings > Control Panel and double-click System. Click the ... | |
| Illustrator CS3 can't open file continued | 4/6/2009 |
| Q: I got more information from one of the artists that experiencing the problem much more often than ... A: Based on what you are telling me it sounds like she is running out of memory on her computer. ... | |
| Illustrator CS3 can't open file | 4/6/2009 |
| Q: I hope you can help me. I just freshly installed CS3 on an upgraded quad core with 3 gigs of ram. ... A: Accessing files across a server is never a good idea in general. Then if your TIF files are linked ... | |
| saving PDF | 4/3/2009 |
| Q: im working on this ai file with few layers, i want to save 2 of the layers in PDF format. the thing ... A: You can combine the two PDFs into a two-page PDF file, or you can save this as a Layered PDF. If you ... | |
| Illustrator CS3 can't open file | 4/2/2009 |
| Q: I hope you can help me. I just freshly installed CS3 on an upgraded quad core with 3 gigs of ram. ... A: Wow John, You went way overboard on deleting things. First off, you need to go to your Control ... | |
| Marquee tool | 4/1/2009 |
| Q: see this link: ... A: First, there is a marquee tool in your CS2. Type "M" on your keyboard and it will jump to it. There ... | |
| Fonts in illustrator | 3/31/2009 |
| Q: I have a font installed in the Font book on my MAC, it shows up in Photoshop, but not in ... A: AHA! You have a CY font! You can find your Charcoal CY at the bottom of the font menu. Scroll ... | |
| Fonts in illustrator | 3/31/2009 |
| Q: I have a font installed in the Font book on my MAC, it shows up in Photoshop, but not in ... A: If you are running Leopard (10.5.6) and CS4, and you have the fonts in your system folder and they ... | |
| Fonts in illustrator | 3/31/2009 |
| Q: I have a font installed in the Font book on my MAC, it shows up in Photoshop, but not in ... A: Without knowing what version of the Mac OS or Illustrator you are running, there are a couple of ... | |
| text paragraph inside a circle | 3/30/2009 |
| Q: I am trying to fill a circle with lines of text that stay within the circle. So I drew a circle and ... A: To be safe, create a new layer and create your circle using the ellipse tool. Fill the circle with ... | |
| lines not on screen print on document | 3/22/2009 |
| Q: Kevin I am getting lines when I print.....They don't appear on the screen. It appears to be ... A: You need to check your placed images resolution and make sure they are set to the proper resolution. ... | |
| Vinyl Graphics | 3/21/2009 |
| Q: A two part question. 1)How do I prepare a graphic, font and/or image to send to a printer and a ... A: First you must create outlines for your fonts and make sure all your images are vector, not placed ... | |
| resizing text boxes | 3/19/2009 |
| Q: I received a project made in AI CS3 which contains some text boxes that don't have the bigger ... A: Sorry for the confusion. From what you are describing, it appears the type was input as in-line ... | |
| Effect>Warp>Arc Lower | 3/18/2009 |
| Q: I had to start over with my query as I used to many follow-up ?s. I hope I'm not being too big of a ... A: Marianne, If -50 goes too far and flips the letters, try going to a lower negative number, like -10 ... | |
| image area | 3/16/2009 |
| Q: I have a huge file that falls off the image area....Illustrator will not let me continue (version ... A: You cannot change the scratch area (the area outside of your document). Again, the only way to ... | |
| circle tool | 3/13/2009 |
| Q: I have just installed Illustrator CS4. I am trying to edit one of my drawing that I had saved as ... A: First, go to window>workspace and select Essentials. Then press and hold down on the rectangle tool ... | |
| Printing from Illustrator cs3 | 3/12/2009 |
| Q: I was using Illustrator 10 for a long time, and I finally upgraded to cs3 recently! The problem is, ... A: Generally the Doc. Raster Effects Settings deal with any effects you have in your document (drop ... | |
| Saveing a file | 3/12/2009 |
| Q: I started with a 73 page graphic manual from a pdf file. I saved as a ai file, so i could edit the ... A: You cannot edit pdfs in that manner. You will have to open each page in AI, edit then save as ... | |
| Font in A.Illustrator CS3 | 3/9/2009 |
| Q: I have Postscript, Opentype and Truetype fonts on my system -Windows PC SP2. I am using A. ... A: No, the fact that they are in one location does not change things. Illustrator and other programs ... | |
| Font in A.Illustrator CS3 | 3/9/2009 |
| Q: I have Postscript, Opentype and Truetype fonts on my system -Windows PC SP2. I am using A. ... A: You should be using a font management program, such as suitcase, font explorer or font agent. This ... | |
| Font organizing in Illustrator | 3/8/2009 |
| Q: I'm spending too much time trying to find the font i want. Mainproblem is: I make layout for signs, ... A: You should be using a font management program such as Suitcase, Font Agent, or Font Explorer. These ... | |
| blending opacity masks | 3/8/2009 |
| Q: So when I tried to blend between two objects with opacity masks using version 10.0. two following ... A: Unfortunately, with version 10, transparency is not completely flushed out to where it is now with ... | |
| Adobe | 3/7/2009 |
| Q: I have one adobe pdf file contains 1000 pages and i want it to be make in a different pdf file which ... A: You will do this manually by using the pages tab in Acrobat Standard or Pro. Under the pages tab, ... | |
| illustrator | 3/3/2009 |
| Q: can i turn bitmaps into vectors at a higher resolution than 800dpi? is there any programs that will ... A: Im not sure where you are getting your information from, but Illustrator is a vector based ... | |
| Opening CS3 Ai file created using Mac on a PC | 3/2/2009 |
| Q: An artwork file was created using a mac computer using version Ai CS3. It has been sent to me ... A: You need to use a font that is supported on both platforms. These are usually an Adobe Font (Adobe ... | |
| Logo/Site design | 3/1/2009 |
| Q: Kevin, thanks for helping with my question. I'm a newbie to the world of graphic art. Adobe may be ... A: Adobe Creative Suite is the professional choice for design for print and web. I wouldn't go with ... | |
| Shrink eps file | 2/27/2009 |
| Q: I created an image in AI CS3, and when I save it as an AI file it is 2.7MB, unfortunately I need to ... A: Welcome to the world of back-saving. How large is your file (measurement units)? First, all your ... | |
| Querry....????? | 2/26/2009 |
| Q: can i convert the illustrator multi layers file into pdf format as page wise ? A: The easiest way to do this is to save out each layer as a separate PDF. Then in Acrobat, you can ... | |
| Multi colored text with Illustrator CS3 | 2/25/2009 |
| Q: I am wanting to design a logo that I will be using on custom made fishing rods. I've got the layout ... A: You will need to convert the text to outlines via the type>create outlines cmd. Then you can ... | |
| Adobe Illustrator CS3 hand tool | 2/23/2009 |
| Q: All of a sudden I can't use spacebar to use the hand tool. Under my shortcuts it is now only ... A: This means that you probably have something assigned to that key, in this case the space bar. The ... | |
| Page centered in Artboard | 2/22/2009 |
| Q: I'm having trouble printing a simple 3.5x5 card. Is there a way to make the page edge (the outermost ... A: This is more of a printing issue than an Illustrator issue. When you go to print, your printer will ... | |
| Corner in Illustrator cCS4 | 2/22/2009 |
| Q: how is it possible to easy make corners as on the picture attached? I was drawing it by using Pen ... A: In the pathfinder palette, after you run the "minus front" button, there is a button labels expand ... | |
| Corner in Illustrator cCS4 | 2/20/2009 |
| Q: how is it possible to easy make corners as on the picture attached? I was drawing it by using Pen ... A: You can create an ellipse (circle) and enter a diameter value for this shape by choosing that tool ... | |
| RGB colors | 2/19/2009 |
| Q: I'm setting specific RGB logo colors in illustrator, then saving for web. Then to check the colors ... A: You need to make sure that you color management settings are the same in both applications when you ... | |
| Making a CD Booklet | 2/15/2009 |
| Q: I want to make a booklet to go in a CD case. I also want to be able to print it on my color laser ... A: You will need to set up a document 4.75"h x 9.5"w. This is the dimensions for a CD booklet insert. ... | |
| Importing Fonts | 2/11/2009 |
| Q: I have a question about adding fonts to Illustrator. How do I do it? I have the font on my ... A: Oh! If you have them in your system where you can access them in Word. One of two issues is going ... | |
| clearing out inside lines | 2/10/2009 |
| Q: this is kind of a confusing question to ask but i will do my best. I have some words i put ... A: What you will do is select each letter individually (first the filled then the white versions) and ... | |
| PDF and Illustrator | 2/9/2009 |
| Q: for some reason when I click on a PDF file Illustrator opens all of my PDF file in Illustrator. How ... A: First, select the file on your desktop the on a mac go to file>get info and find the "open with" ... | |
| cropping out white background in illustrator | 2/8/2009 |
| Q: I am using a logo for placement on a webpage. I am wondering how to crop out the white background ... A: If this is a placed image, you will need to do this in Photoshop. If this is an image created in ... | |
| multiple rounded paths | 2/7/2009 |
| Q: I'm basically trying to create a wheel chart of some sort. My problem is dealing with the paths and ... A: August, The easiest way to do what you are asking is to create the graphic on one layer of your ... | |
| Large PDFs produced by Illustrator | 2/6/2009 |
| Q: I have carton artwork that is an eps in illustrator and I need to supply a PDF to my client Acrobat ... A: The answer is in how you are creating the PDF. From InDesign, the preferred and standard method is ... | |
| Large PDFs produced by Illustrator | 2/5/2009 |
| Q: I have carton artwork that is an eps in illustrator and I need to supply a PDF to my client Acrobat ... A: You should be using the same presets with Illustrator and InDesign. Im guessing that you are ... | |
| pdf highlighter | 1/29/2009 |
| Q: I am trying to find some inexpensive software that simply allows me to use a yellow highlighter on ... A: Adobe acrobat standard edition allows you to do all of the things you need. Highlighting, saving as ... | |
| color converting | 1/29/2009 |
| Q: Is there any way to convert my process color (CMYK) artwork to Pantone color scheme by ... A: You will have to load the Pantone swatches palette, (Window>load swatches library>Pantone etc.). ... | |
| black and white to colors | 1/29/2009 |
| Q: how do i change a black and white photo or logo to color in illustrator? A: If this is a vector object already, its just a matter of selecting the object and choosing a color ... | |
| Magazine Ad spec questions | 1/27/2009 |
| Q: I am attempting to do some freelance graphic design but actually learned the program (CS3) for ... A: First, you wouldn't give a printer a PDF file (file save as). But you will need to communicate with ... | |
| Magazine Ad spec questions | 1/27/2009 |
| Q: I am attempting to do some freelance graphic design but actually learned the program (CS3) for ... A: A proof is normally a press-quality printout of your project. That is why they sent you the specs ... | |
| embedding a hyperlink in an illustrator cs4 file | 1/24/2009 |
| Q: I'm trying to embed a hyperlink in a homepage graphic I'm creating in illustrator, but when I upload ... A: First make sure you are applying the attributes to a slice and not to the image and that you are ... | |
| Photoshop Closing Automatically | 1/23/2009 |
| Q: This problem just popped up today for the first time. For some reason, Photoshop CS3 Ext. just ... A: Does this give you an error message after it crashes? Most times, when I get questions like this it ... | |
| Illsutrator CS2 Fonts Not Loadig | 1/19/2009 |
| Q: I am having the worst time trying to figure out an issue with AICS2 & it's loading of fonts. Onnly ... A: Your guess is a pretty good one. Since you can access via the font drop down, and not via the ... | |
| Illsutrator CS2 Fonts Not Loadig | 1/18/2009 |
| Q: I am having the worst time trying to figure out an issue with AICS2 & it's loading of fonts. Onnly ... A: Your answer is in your question. You have 1800 fonts installed which is too many for your system to ... | |
| Fill color | 1/16/2009 |
| Q: I have selected the base path then added the shadow paths and in the pathfinder, alt-clicked the ... A: Im not sure what you mean by "shadow paths" since I cannot see your work. But yes, it has to do ... | |
| Illustrator drop shadow effect | 1/15/2009 |
| Q: Is there a limitation related to the combination of font size and amount of drop shadow available in ... A: The issue is your memory is running low. The fact that it did run on one character now but as you ... | |
| Illustrator drop shadow effect | 1/14/2009 |
| Q: Is there a limitation related to the combination of font size and amount of drop shadow available in ... A: 700 pt is really not that large (just under 10"). So the error is coming from somewhere else and I ... | |
| retrieving Illustrator 8.0 files | 1/13/2009 |
| Q: I recently saved a document with file extension .ai version 8.0. I closed the document and the next ... A: WOW. Didnt expect to hear that you were running that old of a system. Also be sure that you are ... | |
| retrieving Illustrator 8.0 files | 1/12/2009 |
| Q: I recently saved a document with file extension .ai version 8.0. I closed the document and the next ... A: Are you saving to a network connection? That is normally the issue with IO and Illustrator. Drag or ... | |
| drop shadows using a PMS | 1/12/2009 |
| Q: Can one create a drop shadow of type or a shape using a PMS in Illustrator or in photoshop? And ... A: Yes you can do that in both, but Illustrator is a lot easier. You will need to load up the PMS ... | |
| cs2 crashes when I open it | 1/9/2009 |
| Q: I attached the error message I get when I open illustrator. I tried the shift+ctrl+option+apple ... A: What operating system are you running (10.5 leopard, 9, etc.), what is your current available HD ... | |
| large files and illustrator effects | 1/8/2009 |
| Q: I'm working on a large file for print (84x420) I'm working on a scaled down version but have used ... A: Christina, My best suggestion is under the document raster effects settings, choose a really high ... | |
| Re-sizing image in Illustrator CS2 | 1/7/2009 |
| Q: I had images done in Photoshop, then I opened them (TIFF format, 300dpi, CMYK) in Illustrator CS2. ... A: Document raster effects settings will dictate your effects in AI, such as drop shadow, etc. It also ... | |
| Re-sizing image in Illustrator CS2 | 1/7/2009 |
| Q: I had images done in Photoshop, then I opened them (TIFF format, 300dpi, CMYK) in Illustrator CS2. ... A: Illustrator resamples your image when you scale a raster image. Which means it has to keep the file ... | |
| Adobe Ilustrator | 1/6/2009 |
| Q: Regarding creating outline for an image inserted into AI --While waiting for answer to my previous ... A: Masking will allow you to add a stroke to an image, but adds a mask over you image that you will ... | |
| adobe illustrator - | 1/6/2009 |
| Q: I am creating a brochure for a gallery and teaching myself Adobe Illustrator - I have CS3 version. I ... A: The better application to be doing this in is InDesign, but if you have to use Illustrator heres ... | |
| Problem making PDF "even" smaller | 1/6/2009 |
| Q: I seriously have this problem making my PDF file from illustrator to even smaller. Ok, I've done a ... A: You can attempt to make this 2 mb total but with the page count, you will be sacrificing all ... | |
| vector images | 12/31/2008 |
| Q: I'm having trouble printing my vector images, i turned some photos into a vector image and when i go ... A: No scanning a lo-res image at hi-res still gives you a lo-res image to begin with. You need to find ... | |
| memory problems with Illustrator CS3 | 12/30/2008 |
| Q: when i try to create a new document i get not enough system memory (ram) message but the problem is ... A: Normally I would say its a font issue due to the fonts installed in the system my MS office (they ... | |
| vector images | 12/30/2008 |
| Q: I'm having trouble printing my vector images, i turned some photos into a vector image and when i go ... A: I would save this as an eps file. Once it is a vector file, you can blow it up without loss but you ... | |
| vector images | 12/30/2008 |
| Q: I'm having trouble printing my vector images, i turned some photos into a vector image and when i go ... A: This is a common misconception. Placing or opening images in Illustrator does not make them vector ... | |
| Adobe Illustrator CS3 | 12/24/2008 |
| Q: I am just learning how to use illustrator and I don't know how to save it as a pdf. I created a ... A: To save as a pdf, you should be using the File>save as command and then choose PDF as the file ... | |
| Billboard Outputing Problem | 12/23/2008 |
| Q: I use AI cs3 convert to ver 10 then output at Photoshop cs3.After that, I found the wording are ... A: If I am understanding you correctly, you are using AI CS3 to downsave to version 10, then opening in ... | |
| Import a Picture for Background | 12/22/2008 |
| Q: I need to know the steps to import a picture to be used as a background in which text can be typed ... A: First, create your new document in AI. Then go to file>place and choose your image that you want to ... | |
| Illustrator | 12/20/2008 |
| Q: How do I view any working information Ex. if I select an object or two or a bitmap how cam i tell ... A: There is no way to see how many objects you have selected. But you can tell if it is a raster or ... | |
| Photo not attaching to file | 12/18/2008 |
| Q: I'm using Adobe Illustrator CS3 and have finished my project. When I email the results it keeps ... A: You have a placed image that is a linked file. When you e-mail it, the link is broken and the file ... | |
| Transparent Images | 12/18/2008 |
| Q: Sorry for all the questions! I have a logo saved as a JPEG file that I need to put into Illustrator. ... A: You can trace your shape using the pen tool in Illustrator, then select both the enclosed shape and ... | |
| Separating only visible parts of layers for print | 12/17/2008 |
| Q: I am working on a design in illustrator with two layers and I was hoping there is an easy way to ... A: You are talking about overprinting and knockouts. The easiest way to ensure that your image will ... | |
| Problems when printing in AI CS3 | 12/17/2008 |
| Q: I work with AI and AP using for print my works on a Stylus C92. Im usin Windows Xp SP2. Not so long ... A: There is no need to reinstall anything. This has to do with your printers, not Illustrator. The ... | |
| converting fonts and colors | 12/17/2008 |
| Q: So, I have a lot of old files that are made in Illustrator 10. I am on a new Mac OS X ... A: After you install Illustrator, you will need to uninstall and reinstall your print driver/software ... | |
| highlights | 12/16/2008 |
| Q: I have a pdf file with normal text, which contains highlighting. I was told I could remove the ... A: You can open your PDF in Illustrator and see if you can select the highlight with the direct select ... | |
| Character font window gone | 12/16/2008 |
| Q: Other windows (like the color window) show up, but the Character/font window will not show up. I ... A: Have you tried going to window>workspace and selecting a new workspace (i believe there is an actual ... | |
| Illustrator memory | 12/16/2008 |
| Q: I have Ill 13.0.2. While working on a book cover illustration for a class, I used several affects ... A: Usually the bigger culprit of memory drag down in Illustrator (or macs in general) are how many ... | |
| Document setup | 12/16/2008 |
| Q: Kevin, I am trying to set my illustrator up to produce very large banners. For example the current ... A: 30 x 16 FEET? WOW. There is no feet setting. You need to calculate this in inches. However, 30 x 16 ... | |
| converting fonts and colors | 12/15/2008 |
| Q: So, I have a lot of old files that are made in Illustrator 10. I am on a new Mac OS X ... A: Welcome to the world of upgrading. The issue has to do with both your computer and your application ... | |
| transparency | 12/14/2008 |
| Q: Is there a way to make an image transparent in illustrator?? OK I made an image in photoshop I want ... A: Save this as a Photoshop format, not a png and file place. As long as the image is on its own layer ... | |
| Adobe Illustrator | 12/14/2008 |
| Q: Will Illustrator 8.0 load and run on windows xp? Regards Fred A: If you can get Illustrator 8 to install, Which I've never tried to install directly onto an existing ... | |
| Creating outlines of text with stroke | 12/11/2008 |
| Q: I am using a font that does not have a "bold" option. To separate a line of text by making it ... A: There really isnt a prepress need to add the strokes as part of the actual fill, keeping them as ... | |
| Swatches | 12/11/2008 |
| Q: I am using CS3 Illustrator, When I open a piece of art work, sometimes the swatches pallet has no ... A: There are two reasons you have limited or no swatches when you open a document. 1. The file was ... | |
| Illustrator pt 2 | 12/10/2008 |
| Q: OK it reset my settings. I saved a pdf file of me scribbling and making shapes. You can see the ... A: I've downloaded and looked at your file and do not see the rasterizing or white areas that you speak ... | |
| Illustrator settings?? | 12/10/2008 |
| Q: OK.. I think some settings somewhere in my Illustrator CS3 got changed or something. Illustrator is ... A: Reset your preferences hold down (ctrl+shift+alt+cmd) when you click your icon to start up. This ... | |
| Illustrator CS3 hidden colors | 12/8/2008 |
| Q: I just started a new job at a packaging design firm. They use Illustrator CS3 with linked Photoshop ... A: You can always select same fill color or stroke color via the select menu. Choose the color and see ... | |
| Bringing and image from Illustrator into InDesign | 12/5/2008 |
| Q: I am making a portfolio in InDesign, which is a program I have been learning the past few weeks. ... A: This is technically an InDesign question but I know your issue. In ID go to view>Display performance ... | |
| Inline / Outline | 12/4/2008 |
| Q: Is there a way in Illustrator to create outlines/inlines to a messurement?.. ex. i have a circle an ... A: If you use the stroke palette in conjunction with the appearance palette, you can have two strokes ... | |
| Outlining a Photo | 12/3/2008 |
| Q: I'm an intarsia artist and want to be able to start making my own patterns. I need to learn to take ... A: You can take your photo and create a grayscale image in Photoshop and posterize it using the filters ... | |
| illustrator 10 swatch library drop down disappeared | 12/2/2008 |
| Q: noticed that Amy had this problem sometime back. Out of the blue my swatch library drop down does ... A: You cannot "trash" your preferences to reset the app. You have to use the keyboard shortcut I ... | |
| illustrator 10 swatch library drop down disappeared | 12/2/2008 |
| Q: noticed that Amy had this problem sometime back. Out of the blue my swatch library drop down does ... A: I have forwarded your issue onto Adobe to see if they have any suggestions. I have never seen this ... | |
| illustrator 10 swatch library drop down disappeared | 12/2/2008 |
| Q: noticed that Amy had this problem sometime back. Out of the blue my swatch library drop down does ... A: Im never really sure how people get this to disappear, but most times it has to do with a break ... | |
| faint dots around a logo | 12/2/2008 |
| Q: I'm far from an expert on illustrator and photoshop. My problem is that I created a logo in ... A: The faint softness you are seeing around your logo appears to be bitmapping from your image. Double ... | |
| changing the shape of imported objects in illustrator 10 | 12/1/2008 |
| Q: I am having problems changing the shape of a photo I have imported in to illustrator. I have used ... A: What you will need to do is create a clipping mask over the photo. Illustrator does not allow you to ... | |
| garbled object message | 11/27/2008 |
| Q: I have working on a file in Illustrator CS 11.0. Opening with no problem. Working with someone on ... A: Unfortunately, you have corrupted your file when you saved as a pdf. Normally this happens when you ... | |
| Inserting hyperlinks into an Illustrator document | 11/25/2008 |
| Q: I am trying to insert my website link into an article I've written which was done in Adobe ... A: You have to add the hyperlink in Acrobat after you make the PDF. You cannot export out a pdf with ... | |
| Compound paths | 11/25/2008 |
| Q: Im working on a vector portrait of somebody. I've created areas of color using the pen tool and i ... A: Normally when the compound path isnt working is either due to open paths (not a closed object) or ... | |
| Illustrator 2CS | 11/24/2008 |
| Q: I have used Illustrator 2CS for some time now...with only an occasional problem of it crashing. But, ... A: Without knowing what operating system and specifics you have (RAM, etc.) there are only general ... | |
| using photo images as swatches | 11/23/2008 |
| Q: I'd like to create a realistic drawing for my client using photos of the actual textile. In this ... A: Use the eyedropper tool to pick up the colors and then drag the swatch to your swatches palette. ... | |
| Recipients Cannon View My EPS attachments | 11/22/2008 |
| Q: I'm no expert in Illustrator, but ever since I upgraded from AI 10 to CS3 no one can view my EPS ... A: Tamara, This sounds like a version issue. If you are saving your eps files as CS3 .eps they may be ... | |
| Illustrator 9 for Mac running on Classic | 11/21/2008 |
| Q: My Adobe Illustrator 9.0, running in Classic mode on a Mac, will no longer "save" or "save as" any ... A: I would say that your ID/IL have somehow corrupted in your classic environment. The only solution I ... | |
| CS2: cannot print illustration | 11/21/2008 |
| Q: We recently purchased CS4 design pack for my PC. I had to un-install the whole thing because I ... A: You will need to uninstall everything (including cs2) and then run this cleanup script and reinstall ... | |
| Directional Feather in Illustrator CS3 | 11/20/2008 |
| Q: I'm trying to apply a directional feather to an object in Illustrator. There is no directional ... A: This feature is not available in Illustrator CS3. CS4 does have direction feathering and gradient ... | |
| Illustrator Freeze-of-some-type | 11/19/2008 |
| Q: Admittedly I let my two girls play on my ibook, and suddenly my Illustrator CS2 will not let me ... A: To specify copying preferences, choose Edit > Preferences > File Handling & Clipboard (Windows) or ... | |
| Illustrator 9 for Mac running on Classic | 11/18/2008 |
| Q: My Adobe Illustrator 9.0, running in Classic mode on a Mac, will no longer "save" or "save as" any ... A: This has to do with your hard drive and OS rather than AI. Either you are not in the admin mode ... | |
| Illustrator crashes while opening | 11/18/2008 |
| Q: I am having a problem with my Illustrator CS. What I think may have caused it was adding a symbol ... A: Reset your AI by holding shift+opt+apple+ctrl right after you double click the app icon. That ... | |
| typing Thai in Adobe Illustrator | 11/18/2008 |
| Q: I was reading over the advice of another expert Amy. I followed her advice and got to the point of ... A: Setting up your computer to recognize a Thai keyboard is the first step. In order to use Thai ... | |
| sudden PDF output problem with Illustrator CS3 | 11/17/2008 |
| Q: I'm working on a mac Leopard 10.5. I often need to produce pdfs with printer's marks from ... A: You should not be using the print window to create your PDFs out of Illustrator. Use the file save ... | |
| sudden PDF output problem with Illustrator CS3 | 11/17/2008 |
| Q: I'm working on a mac Leopard 10.5. I often need to produce pdfs with printer's marks from ... A: Two things come to mind. One check your document size and page setup. This looks a lot like that ... | |
| making a pdf from illustrator | 11/14/2008 |
| Q: Please bear with me as I have very limited knowledge of Illustrator and computers in general. I am ... A: In your print window you have the "fit to page" option selected. You can change that to actual size ... | |
| still not working | 11/11/2008 |
| Q: I did re-download the printer drivers, and I still don't have the normal printing settings. I ... A: If you are talking about the presets that you get in the print window (ie you choose a tabloid ... | |
| plug-ins | 11/11/2008 |
| Q: I notice that my illustrator cs2 (power mac g5) takes a quite long time to open, and that it usually ... A: You may have a lot of fonts loaded up on your mac that are taking so much time. It may look like the ... | |
| flattened image | 11/11/2008 |
| Q: I teach 10-12 grade Illustrator and Photoshop.We do a project where they place an image of an animal ... A: This probably has to do with how they have saved them. You can separate them by selecting everything ... | |
| Adobe Illustrator | 11/9/2008 |
| Q: i want to design a letter "A" on Adobe Illustrator with an outline to be able to cut it in a ... A: Using the Type tool (T), click and type your letter A. You can also select this to make it any size ... | |
| New label | 11/7/2008 |
| Q: A graphic designer created a label for my salt company using Ai. After creating 9 versions of the ... A: First, if this was created in AI, you should use AI to edit them, not Photoshop. IIt is just as easy ... | |
| toile pattern | 11/7/2008 |
| Q: i am trying to use illustrator CS3 to make a vintage toile pattern that's almost like a pencil ... A: Angie, If you want to retain the sketch that you scanned, I would just leave it as a Photoshop ... | |
| toile pattern | 11/6/2008 |
| Q: i am trying to use illustrator CS3 to make a vintage toile pattern that's almost like a pencil ... A: This is something you can start in AI to create the actual repeating pattern, then bring into ... | |
| Illustrator CS3 crashes when saving as eps (Mac) | 11/4/2008 |
| Q: OS: Mac OS X 10.5.5 2x2 GHz Dual-Core Intel Xeon Memory: 2GB 667 MHz DDR2 FB-DIMM Software: ... A: This sounds like a standard memory problem (or lack there of). Try this: Go to your utilities and ... | |
| AI CS2 | 11/4/2008 |
| Q: 2 Questions 1.in the last 2 days I have received an error message while drawing in AI "error ace ... A: Not knowing if you are on Vista or not, I would say that you haven't maxed out CS2, but you may need ... | |
| resize objects | 10/30/2008 |
| Q: I have been working all on illustrator CS2 (windows). Every so often I saved my file under a new ... A: You have turned off your bounding box (cmd+H) that will solve the arrow problem. I need to know ... | |
| Problems re-installing Illustrator 10 | 10/30/2008 |
| Q: I recently had an external hard drive crash, but was able to get the data recovered. I tried ... A: Are you installing from the application DVDs or Windows installer wizard? Im assuming that you are ... | |
| Have to Reboot to Print in CS3 | 10/29/2008 |
| Q: Kevin: I've been using Illustrator since Illustrator 7. For whatever reason, I cannot Print in CS3 ... A: Larry, First, just because 4 gigs of RAM is what is required for XP, does not mean that it is ... | |
| Have to Reboot to Print in CS3 | 10/29/2008 |
| Q: Kevin: I've been using Illustrator since Illustrator 7. For whatever reason, I cannot Print in CS3 ... A: The one specification that you did not give me is your printer. But I believe the answer is in your ... | |
| Printer's Marks - Page Information | 10/28/2008 |
| Q: I am using Adobe Illustrator CS2(Windows)and I'm trying to print the Page Information for my ... A: When you go to print, you will need to go to the marks and bleeds section to select what you want to ... | |
| error ID=-50 | 10/28/2008 |
| Q: Seems like this error is caused by using scissors on the brushstrokes created by the graphic tablet. ... A: Unfortunately, I have exhausted all my resources and nothing gives a solution for -50. It is a fatal ... | |
| Adobe Illustrator CS2 & CS3 | 10/27/2008 |
| Q: RE:Appearance panel, Adobe Illustrator CS2 & CS3 I am trying to create a new graphic style with the ... A: To create a graphic style you should create your appearances in one object, not multiple stroked ... | |
| Vectorizing in Illustrator 10 | 10/26/2008 |
| Q: I have searched and searched for "simple" help. You know in the form of showing a 10 year old ... A: Yes with version 10, you will have to trace by hand. Sorry I didn't see that you had mentioned v. ... | |
| Vectorizing in Illustrator 10 | 10/26/2008 |
| Q: I have searched and searched for "simple" help. You know in the form of showing a 10 year old ... A: My first suggestion is to purchase one of the classroom in a book series for Ai if you are going to ... | |
| importing PS clipping paths | 10/25/2008 |
| Q: When I try to import a tiff from PS with a clipping path (the clipping path option in PS has been ... A: Hi Gena, when it comes to importing into AI, nothing in the help menu states to use a tiff file to ... | |
| rutime error n also problem uninstalling. | 10/24/2008 |
| Q: When I opened illustrator this morning I am getting a Runtime error- This application has requested ... A: Anu, Do you have an actual DVD that you can load the original application from? If so, there is an ... | |
| little boxes from the space bar usage when saved as pdf | 10/24/2008 |
| Q: i have a document (bill) which i have created in illustrator and have used the space bar to line ... A: If you are this new to AI, I would change your type to outlines first. Select your text with the ... | |
| little boxes from the space bar usage when saved as pdf | 10/24/2008 |
| Q: i have a document (bill) which i have created in illustrator and have used the space bar to line ... A: Instead of using spaces have you tried using the area type options to create columns (you have to ... | |
| error -108 code | 10/23/2008 |
| Q: i was working on an image with a large amount of compound paths, and illustrator ran out of memory. ... A: error code -108 is out of memory. Your file is ok, but you do not have enough active RAM to run ... | |
| I am getting the "not enough memory (RAM)" error | 10/22/2008 |
| Q: As of today my Illustrator CS3 started ginving me this error: "The operation cannot be complete ... A: To be honest, 2 Gigs of total ram is not very much. The issue is not your total memory but what is ... | |
| white border around jpeg | 10/21/2008 |
| Q: how do i get rid of the white border around my image when eexporting from illustrator, i have drop ... A: The white border is from one of two things. Either you have a white stroke going around your image ... | |
| Can't open .ai file in e-mail attachment - weird graphics in Picture Manager | 10/21/2008 |
| Q: When I try to open an .ai file attachment in my e-mail, my Picture Manager opens up (not ... A: Ah the joys of Microsoft Cindy, The issue is with your e-mail application, not Illustrator and ... | |
| rutime error n also problem uninstalling. | 10/21/2008 |
| Q: When I opened illustrator this morning I am getting a Runtime error- This application has requested ... A: You cannot reinstall from the control panel. You will need to uninstall and reinstall from the Adobe ... | |
| Sponge art | 10/20/2008 |
| Q: can you pls help? I have Adobe Illustrator CS2 and Photoshop CS2. Thanks.... A: This would be something you would use Photoshop to create. You can create a new layer on top of your ... | |
| Adding CS2 InDesign | 10/20/2008 |
| Q: I already have CS2 PhotoShop loaded on my PC (at work), but I am wondering can I add InDesign or ... A: Did your install get to the point of asking for your registration number? Perhaps the numbers are ... | |
| Adobe Illustrator files open very slowly | 10/17/2008 |
| Q: I am using Illust. 10 with Windows XP. Files (even simple small filesize) that use to open fine ... A: The first thing that comes to mind whenever files or apps start to work slowly is fonts. Check to ... | |
| can't print illustration | 10/17/2008 |
| Q: Kevin I cannot print adobe file saved in my laptop. EXCEPT Adobe, printing other file is fine. Could ... A: If the only thing showing up in your print window is Adobe PDF Printer, then you need to load your ... | |
| converting Adobe 1.0 (AI) to JPEG or GIF | 10/15/2008 |
| Q: Kevin, We have an interesting problem here - we have screen shots taken from an AIX machine that are ... A: Im not certain what version of Illustrator you have or what file type this actually is since files ... | |
| linking an email address in Illustrator CS3 | 10/15/2008 |
| Q: I have created a brochure which I want to send out via email. I have enclosed my email address at ... A: To create a hyperlink type button in a pdf format, you will need a full copy of Acrobat. In Acrobat, ... | |
| moving from ai to ps and back again | 10/14/2008 |
| Q: I created a file in ai, saved a copy (as a pdf?) and edited it to add a background in ps. I'm really ... A: When you opened your AI file in PS, you turned it into a bitmap image, which means it is now ... | |
| Printing Problems | 10/13/2008 |
| Q: We can't print illustrator CS2 files to our new hp 4700n printer. We can print any other type of ... A: Two things you can do. One if you are on OSX, make sure you have run all updates to the system ... | |
| Printing with Illustrator CS | 10/13/2008 |
| Q: I am trying to print a 13 inch tall by 63 inch long banner on my Epson 4800 using the Illustrator CS ... A: This sounds like your printer. However, you can set up a custom print size under the print window. ... | |
| Exporting fonts / font suitcase in Illustrator | 10/9/2008 |
| Q: I'm making edits to an Illustrator file that will be published in a magazine. A co-worker, who left ... A: On most Windows systems, you can view your loaded and usable fonts in the Windows Control Panel. ... | |
| loading wp file | 10/8/2008 |
| Q: I am having trouble loading in a Word file. I have used InDesign before, and I believe that with ... A: First, yes you need to draw a text box before you place text (file>place) into that box. Next, ... | |
| Converting .ai files to .pdf files | 10/7/2008 |
| Q: I am designing a hockey logo and I am trying to convert an Illustrator file to a .pdf file. When I ... A: One of two things is happening. If these are placed images, it may be showing up when you export and ... | |
| few illustrator questions | 10/7/2008 |
| Q: hey there, i would really appreciate if you would help me out here. Ive been trying to do some ... A: First, this kind of artwork was not created using the brush tool. This intricate artwork will ... | |
| Illlustrator CS2 | 10/7/2008 |
| Q: Illustrator makes files into PDF's without being saved that way. Most of these documents have been ... A: There is an option when you save as an Adobe Illustrator native document (AI) to include PDF ... | |
| screen angles | 10/7/2008 |
| Q: Is there a way (other than the output options in the print dialog box) to assign different screen ... A: There is not a way to individually assign screens except in the output dialogue box. Sorry, however, ... | |
| conversion of ai format into crd format | 10/6/2008 |
| Q: How one can convert an adobe illustrator file into coral (cdr)format A: Depending on what version of Corel Draw you have you may be able to import AI files directly into ... | |
| inner glow and drop shadow in CS3 Illustrator | 10/6/2008 |
| Q: I have a quick question for you Im using Illustrator CS3 to create an inner glow and drop shadow ... A: Im a little puzzled as to why you cannot use the effects under the Effects Menu. First make sure you ... | |
| Adobe Illustrator CS3 (removing text from an image) | 10/6/2008 |
| Q: I need to separate text out of an image. The image consists of car engine on a checker board ... A: First, let me make sure that this is an Illustrator file that you can grab separate pieces with, and ... | |
| Changing font | 10/2/2008 |
| Q: I've dabbled in Adobe before, but with a new job I find myself knee-deep. I'm sure this is ... A: I did get this file. This is a little easier than I though. Ok, heres what you do. First - see if ... | |
| cannot open new in Illustrator cs2 | 10/2/2008 |
| Q: My Illustator cs2 crashes when I try to open a new file. How do I fix it? A: First, check your available RAM and make sure you have enough memory available. Then check to make ... | |
| Can't open the illustration. Offending operator "XI" | 10/1/2008 |
| Q: we've getting this error often, "Cant open illustration. the illustration eneded unexpectedly. ... A: The error is because you saved it without the pdf compatibility turned on. It is a common error that ... | |
| Printing problem: boxes/clipping masks | 9/30/2008 |
| Q: I have run into the problem and hope you can help. I've been designing graphics for large format ... A: Im not sure if it is the RIP that has an incorrect setting. This was a common issue with ... | |
| Dividing an Object with Pathfinder | 9/29/2008 |
| Q: I am using Illustrator in creating Fashion designs. I am currently teaching myself by following an ... A: E. Your original drawing is not an enclosed shape, instead it is two pieces a left side and a right ... | |
| illustrator saves document off center | 9/29/2008 |
| Q: I'm not a graphics expert, but I've generally been able to fiddle around with verious software ... A: Your page is off center, but you knew that. Under the hand tool is the page tool. Double click the ... | |
| Line in Printing | 9/29/2008 |
| Q: I have illustrator cs3 and I am building a brochure for our company. When I print the front page has ... A: Try flipping the whole image upside down and seeing if that prints the same way. If it doesn't its ... | |
| Illustrator CS3 | 9/28/2008 |
| Q: I am about to purchase the new version of Illustrator. I have no choice but to get this software ... A: Sorry Linda, Adobe is one of the few programs that allow you to utilize the full Pantone swatch ... | |
| preparing files for print | 9/26/2008 |
| Q: I'm so confused as to which is the best way to prepare a file for commercial printing. Tiff, Eps, ... A: The only way you should send a file for print, unless your PRINTER tells you otherwise (always ... | |
| Illustrator CS3- Swatches | 9/23/2008 |
| Q: Here is my problem: I do instructional illustrations for installation instructions for air ... A: This is a common problem and is caused by opening a file that was not created in AI. This will ... | |
| photoshop quite unexpectedly in cs3 | 9/23/2008 |
| Q: Ihave a mac pro,3GB DDR2 memory and macintosh 10.4.11. A file creat in free hand MX and save as.eps ... A: In regards to this file and your Illustrator problem - if both applications are quitting on you upon ... | |
| problem opening up an illustrator file in cs | 9/22/2008 |
| Q: I have a question for the paste 3 days I have been working in illustartor. I did a logo it's not ... A: I would try to recreate the logo without any of the blending modes and see if you can still open it. ... | |
| exporting ai to jpg // big file | 9/22/2008 |
| Q: I made a one color logo in ai and when i export it to jpg on high quality i get a 700kb file. When i ... A: Are you using the "save for web" command instead of the export? Save for web optimizes your jpg ... | |
| problem opening up an illustrator file in cs | 9/22/2008 |
| Q: I have a question for the paste 3 days I have been working in illustartor. I did a logo it's not ... A: This sounds like one of two things: either the install was corrupted or you do not have enough ... | |
| copy paste/color/pdf questions | 9/22/2008 |
| Q: Assume I have created 2 ai in the same size/orientation, how can I make sure the selected artwork I ... A: To paste into the same document and keep the location, use the paste in front function. If you want ... | |
| Saving jpeg to burn to DVD | 9/19/2008 |
| Q: I've been trying to save jpeg's to burn on dvd at a photo kiosk. When I play the dvd, the pictures ... A: Sorry about the message, hit the wrong respond button. The problem is if you play the photo on ... | |
| Opening very old Illustrator files | 9/15/2008 |
| Q: I have Illustrator files that were created in 1994 and 1995. Illustrator 9 on an older Mac opened ... A: Try changing the extension to .eps or .pdf to see if they open (do this on copies of the files, not ... | |
| reformatted computer | 9/15/2008 |
| Q: I recently reformatted my mac, which had adobe cs2 illustrator and photoshop on it. I transferred ... A: You will need to reinstall the applications. Dragging apps is never a good idea when reformatting ... | |
| Creating A Circle Cut Out | 9/14/2008 |
| Q: I have several layers open in Adobe Illustrator. What I would like to do is cut out an exact circle ... A: Create your circle on the top most layer. Make sure it is on the top of the layer order. Then you ... | |
| 3d effect illustrator path problem | 9/12/2008 |
| Q: I have a question that all the internet couldn't really answer me (or I am not able to filter it ... A: I understand your dilemma, having used vector art with plotters quite frequently. What you need the ... | |
| Illustrator inner glow | 9/12/2008 |
| Q: I've a logo that is a circle with a one color (pantone) to white gradient. I put the filter 'inner ... A: The solution is closer than you think. First, take the white highlight circle and make sure it is ... | |
| separate background from image | 9/11/2008 |
| Q: I have a jpg image that I'd like to separate the white background from the color image. In photoshop ... A: First, this is only available with CS2 and CS3. After you place your image, make sure you have it ... | |
| separate background from image | 9/11/2008 |
| Q: I have a jpg image that I'd like to separate the white background from the color image. In photoshop ... A: Illustrator is not the easiest program for this, Photoshop would be better. There are two ways to do ... | |
| 3d effect illustrator path problem | 9/11/2008 |
| Q: I have a question that all the internet couldn't really answer me (or I am not able to filter it ... A: The 3-D effect is the downfall in plotters and generally leaves you with a mess (as you are finding ... | |
| Illustrator inner glow | 9/11/2008 |
| Q: I've a logo that is a circle with a one color (pantone) to white gradient. I put the filter 'inner ... A: When you go to print make sure you do not have "convert to CMYK" clicked in the separations dialogue ... | |
| Illustrator CS3 freezes upon saving file | 9/10/2008 |
| Q: I am working with Illustrator CS3 on a PC and I'm currently working on a larger map including an ... A: Two things come to mind. One is you may not have enough active memory to run Illustrator ... | |
| cannot print from illustrator cs3 to epson 1289 | 9/10/2008 |
| Q: At first the program was crashing completely. After deleting my printer library and reinstalling ... A: What operating system are you running? With the release of Mac Leopard and Windows Vista, there have ... | |
| freqency lpi print changes | 9/2/2008 |
| Q: how do i get my hp laserjet to print my print seperation at 85lpi the print dialog box does change ... A: You can "fake" a ppd under the print dialogue box using a general or another HP description that has ... | |
| illustrator CS3 file ready for press | 9/2/2008 |
| Q: whats the correct proceedure to get an illustrator CS3 file ready for press? I have designed a ... A: I would import this into InDesign and then set it up there to the proper specs. Then I would export ... | |
| freqency lpi print changes | 9/2/2008 |
| Q: how do i get my hp laserjet to print my print seperation at 85lpi the print dialog box does change ... A: If your PPD does not have an 85 lpi setting, there is no way to force that to print at 85 lpi. ... | |
| Adobe Illustrator CS3 Font Problem | 9/2/2008 |
| Q: We Are Using Adobe Illustrator CS3 on two different PC's,We have got one difficulty in Iluustrator, ... A: You need to install your fonts, not swap them. You may be missing key resource files for the fonts ... | |
| Ilustarator CS3 Limitaions | 9/1/2008 |
| Q: Is there a site which states Illustrator's limitations? I have a 22Mb CS3 Illy file with 1000's of ... A: There really isnt a limitation site for Illustrator. But 99% of AI's "limits" are due to memory. If ... | |
| illustrator | 8/29/2008 |
| Q: Ok. Kevin, You easily and quickly solved my last problem. This one is completely stupid. I know, ... A: If you go to fit in window and you still have the scroll bars moving around, the only other thing I ... | |
| Illustrator CS3 | 8/29/2008 |
| Q: It seems like it should be soooo simple. I want to cut a letter in half. I have gone into "type" ... A: I have an easier way to cut this rather than using the scissors tool. Draw a rectangle over half ... | |
| Illustrator inner glow | 8/28/2008 |
| Q: I've a logo that is a circle with a one color (pantone) to white gradient. I put the filter 'inner ... A: Check the color you are using on the inner glow effect. Looking at your file you submitted, there ... | |
| CS2 Can't Open the Illustration | 8/27/2008 |
| Q: Initially purchased AI CS2 and installed it on an XP computer where it worked fine. Created 2 final ... A: H iDavid, You need to do clean installs whenever changing computers. There are components hidden ... | |
| AI CS3 Gradient | 8/26/2008 |
| Q: How do you create a gradient that goes from a color to transparent? Thank you A: There is no way to have a gradient go to transparency in Illustrator (yet). You can fake it by ... | |
| can't open existing ai files in cs2 | 8/26/2008 |
| Q: I'm working on a mac osx version 10.4.11. Illustrator 12.1 When I try to open any existing ai file ... A: Check your fonts. Usually it is either trying to activate a font needed for the design or it is ... | |
| Old Adobe Illustrator 8 file won't open. | 8/26/2008 |
| Q: In Dec of 2002 a co-worker of mine designed a neat CD cover for a DJ mix I worked on. Just for kicks ... A: What is the extension of the file? .eps, .ai, etc. Without knowing what kind of a file this is, ... | |
| Missing font in Illustrator... please help, thx | 8/25/2008 |
| Q: I have Illustrator CD v.11.0.0. I am trying to simply edit text in a multi-page, editable .pdf, ... A: Hi Russ, if you go to Illustrator and explore your character palette, I think you will find that ... | |
| Clipping Mask in Illustrator | 8/25/2008 |
| Q: Another question which might sound silly to you. Actually, I have an image of a bottle with white ... A: You are correct, you would trace the shape of the bottle with the pen tool. Then you can create a ... | |
| CS3 question | 8/21/2008 |
| Q: I am having somewhat of a hard time with cs3. I will explain to you my issue in details as I want to ... A: You can select both of the images (the stroke and text) and then use the pathfinder palette to ... | |
| illustrator cs 2 unknow error when opening a file | 8/21/2008 |
| Q: I was working on a file last night and this morning it wont open?! I get a message 'unknown error', ... A: Unfortunately, the only advice I can offer is to try and reset Illustrator (hold ... | |
| changing width & height of shape | 8/21/2008 |
| Q: How do we get the width & height of shape or image in illustrator? so we can change it. A: When you select your image, the options bar at the top of the window shows the X&Y coordinates and ... | |
| Illustrator 10 | 8/20/2008 |
| Q: I just installed a new HP PC DX2400. To my surprise it came with Vista, downgraded to XP (later ... A: I checked all my tech docs and sites and have not found anything about incompatibility with Office ... | |
| how to change the color on a flattened logo | 8/20/2008 |
| Q: i was wondering if there's a way to change the color on a flattened EPS logo with a white ... A: If this was an eps logo and vector art you could use the Live Color option (found at the bottom of ... | |
| changing bitmap colour in illustrator | 8/20/2008 |
| Q: I have some examples of images that are bitmap or rasterised but their color can be changed in ... A: Select your image, then go to filter>colors>adjust colors. Please note this only works in versions ... | |
| How to make type a knockout within a black box | 8/19/2008 |
| Q: How do I do this? The type currently is white, as soon as I remove the white color to make it ... A: You can either leave the type as white (white is not a printing ink color) to create a manual ... | |
| How do I make an object from line segments? | 8/18/2008 |
| Q: I'm still fairly new to Illustrator, and can't work out how to fill an object created from line ... A: When you use the pen tool (do not use the line tool) you will have to make sure you have connected ... | |
| Low Res PDF | 8/18/2008 |
| Q: This is kind of SOS. I need to create a low resolution PDF from an Illustrator file which is 300MB ... A: Have you tried using the save as feature in AI to save as a pdf? In the PDF options box, try using ... | |
| Illistrator CS | 8/16/2008 |
| Q: i have an arrow that i drew in illustrator. i want to export it so i can use it in frontpage 2003. ... A: Go to your file>save for web. This will open a new dialogue box with options on the right side and ... | |
| Erase or Undo ? | 8/16/2008 |
| Q: I am new to Adobe Illustrator, and while experimenting with it I came across wanting to fix a path. ... A: If its a path you just did, then I would just undo. If it is something you did a while ago, use the ... | |
| Placing eps files into Illustrator | 8/15/2008 |
| Q: Yes, every time I place a eps file (saved from InDesign) into my Illustrator file, it does not place ... A: There is no setting to place images in Illustrator automatically centered, however, I would OPEN the ... | |
| Editing Text | 8/15/2008 |
| Q: I'm requesting guidance on how to edit text (add and modify) in a document. Thanks A: You will use the type tool (T) in the tool bar to select and edit text. To add text, you can either ... | |
| Illistrator CS | 8/15/2008 |
| Q: i have an arrow that i drew in illustrator. i want to export it so i can use it in frontpage 2003. ... A: You can always export this out as a png graphic. That format will support transparency and should be ... | |
| Missing font in an outlined file | 8/14/2008 |
| Q: I've created outline for all artwork and text but my printer still said some fonts didn't show up. ... A: Fonts do make a difference when going from Mac to PC. Only open type fonts are available for both, ... | |
| When saving to PDF, image dissapears | 8/14/2008 |
| Q: I am using Illustrator CS3 and have created a brochure in which there is words, art and an image ... A: The reason they are disappearing could be that the images are linked, not embedded and the link is ... | |
| converting a tiff file into a vector in illustrator cs3 | 8/13/2008 |
| Q: I have a tiff file I would like to convert to a vector file using illustrator cs3. The file is a ... A: I get this question so much, I think I may post it as my bio on here. ha ha. Click on the placed ... | |
| mixed spot & process colors in lineart | 8/12/2008 |
| Q: Kevin. I would appreciate your instruction on this problem which was flagged by FreeFlight (free ... A: Somehow this ended up in the general box, and not mine so sorry for the delay. It is not ok to ... | |
| PDF imported in Illustrator | 8/12/2008 |
| Q: I'm rather new with Illustrator, so I hope this is not a too simple matter. I wanted to import a ... A: This should be fine as long as you set the PDF preset to Press Quality or one of the PDF X1 series. ... | |
| Illustrator CS3 Logo | 8/12/2008 |
| Q: I have designed the logo using text and shapes. I now need to make the background transparent. When ... A: First, save your file as a native AI file when importing to CS3. As long as you do not have a white ... | |
| hidden fonts in Illustrator CS3 | 8/11/2008 |
| Q: I'm on windows XPsp2 and use Illustrator CS3. I get a warning when exporting to PDF-x1a format that ... A: To completely remove any remnants of this, you may have to remove it from your XP completely. Be ... | |
| CS3 Saving. | 8/9/2008 |
| Q: I'm working with several Adobe CS3 program - illustrator, photoshop, indesign. at the past week I'm ... A: Im just guessing here that you are using windows. If not, let me know, otherwise this came up before ... | |
| Links getting chopped up | 8/8/2008 |
| Q: Kevin, I'm not sure if this problem is with Illustrator or In-Design. We receive files in all ... A: This is not really an error, it is just how InDesign and Quark create the eps file format. Try ... | |
| trace tool | 8/7/2008 |
| Q: Where is the trace tool in Adobe Illustrato CS3 ANSWER: Hi Joellen, There is no trace "tool" in ... A: Not sure what Trace tool you are referring to, Adobe Streamline was the old trace option. You have ... | |
| trace tool | 8/7/2008 |
| Q: Where is the trace tool in Adobe Illustrato CS3 A: There is no trace "tool" in AI CS3, when you place an image in AI and have it actively selected, ... | |
| Illustrator Object Resizing | 8/7/2008 |
| Q: Not really a question....just some info I discover... I was suddenly unable to resize objects in ... A: I get this question all the time and yes hiding the bounding box is a common error people run into. ... | |
| Copying a gradient angle from 1 object to another | 8/6/2008 |
| Q: I have an illustration that has about 100 tiny spheres in it. I would like to change the direction ... A: This is simpler than you think (thank god right?). Drag your first sphere (with the gradient ... | |
| Problem editing illustrator file | 8/5/2008 |
| Q: ai file but when i open it, it's all one image. i can't select anything individually to edit. can ... A: When you saved this, did you manually type in the extension or did you do it via the format type ... | |
| Problem editing illustrator file | 8/5/2008 |
| Q: ai file but when i open it, it's all one image. i can't select anything individually to edit. can ... A: When you select your image go to Object>Clipping Mask>Release, or double check to make sure it is ... | |
| locked file and vector | 8/4/2008 |
| Q: I've received a file of our new company logo in AI 10 that I'm opening in CS2. Moved it to the hard ... A: You need to go to File>Info in the desktop, not in AI to unlock your file. If this is a PC system, ... | |
| saving | 8/4/2008 |
| Q: I want to send a large illustrator file out for a photo print. They only accept jpeg or tiff files. ... A: In Illustrator, you must first go to Effects>Document Raster Effects settings and make sure you have ... | |
| Illustrator CS3 plug-in problem | 8/1/2008 |
| Q: I have downloaded a lots of brushes,symbols,patterns,swatches,and all of that has an extension ... A: You need to drop these into the appropriate folders in your Illustrator Resources folders (Brushes, ... | |
| Reducing Illustrator File | 8/1/2008 |
| Q: I would like to drop an ad design that I've created in illustrator CS3, into an email (like outlook ... A: I think you may be saving this wrong since save for web reduces file sizes dramatically, not ... | |
| saving fonts in adobe illutrator | 8/1/2008 |
| Q: I am working with Adobe illustrator CS2, every time I use fonts in my illutration, the .ai file does ... A: Is this happening when you use any fonts or just one particular font? If it is just one font causing ... | |
| Reducing Illustrator File | 8/1/2008 |
| Q: I would like to drop an ad design that I've created in illustrator CS3, into an email (like outlook ... A: The preset "smallest file size" is the absolute smallest you can go with any semblance of quality at ... | |
| Reducing Illustrator File | 8/1/2008 |
| Q: I would like to drop an ad design that I've created in illustrator CS3, into an email (like outlook ... A: Before you go too far, the easiest way instead of changing files, photos, etc. is when you save as a ... | |
| including fonts with an Illustrator 10 file (windows) | 7/30/2008 |
| Q: I'm new to Illustrator 10 and actually have a 2-part1) I am modifying a royalty-free vector map and ... A: Arial could just be a signature or copyright text that the font is needed for. This is usually ... | |
| illustrator CS3 | 7/30/2008 |
| Q: I am trying out illustrator CS3 and I have never used illustrator before but i do have a lot of ... A: You can use ctrl+Z and shift+Ctrl+Z to toggle back and forth in history. Since there isn't a history ... | |
| Illustrator CS3 | 7/30/2008 |
| Q: This is probably a really easy question but i need to enlarge a text box - without enlarging the ... A: If this is a text box (you clicked and drug out a box) then you can resize using the selection tool. ... | |
| exporting .ai to .jpeg without excess clipping mask | 7/29/2008 |
| Q: I am using AI 10 to produce a fairly straight-forward piece of artwork. When I go to export the ... A: You will need to create crop marks when you export. Drag a rectangle shape to the requested size, ... | |
| Memory/Illustrator Limitations | 7/29/2008 |
| Q: I have recently worked on an Illustrator (CS3) project that required a background made up of ... A: Your issue is your RAM, not how many layers, swatches, etc. your file has. 1 Gig of actual ram and ... | |
| Blurry .pdf images from Illustrator CS3 | 7/28/2008 |
| Q: We recently upgraded to the Adobe CS3 Suite and are now using Illustrator instead of Fireworks for ... A: If you need to save this as a gif (which unless you have a reason to going to this, Id abandon it) ... | |
| Blurry .pdf images from Illustrator CS3 | 7/28/2008 |
| Q: We recently upgraded to the Adobe CS3 Suite and are now using Illustrator instead of Fireworks for ... A: I just had a very similar question about this (odd). The issue is the preset that you are using to ... | |
| Change Color of Logo | 7/28/2008 |
| Q: My company has a five color logo and would like to have a black and white version. I have the color ... A: You have to select only Illustrator objects (not placed images) in order for the assign tab to work. ... | |
| word and Illustrator | 7/28/2008 |
| Q: I have created a logo in CS3, and my client would like to print the logo to avery labels for her ... A: My suggestion is to print these directly from Illustrator. If you need to export these for your ... | |
| Combining 4 Huge AI CS2 files into one PDF file. | 7/25/2008 |
| Q: I need some direction. My boss asked me to put 4 different files from AI CS2 into one pdf so he ... A: You can save these as PDFs from AI CS2 using the "smallest file size" preset. This will keep them ... | |
| Change Color of Logo | 7/25/2008 |
| Q: My company has a five color logo and would like to have a black and white version. I have the color ... A: In Photoshop, you can change the color of your jpg by going to Image>Mode>Grayscale. You can also ... | |
| File creation in illustrator | 7/25/2008 |
| Q: How do I save an illustrator text and image file in a format that I can import to Quark express ... A: You can save this out as an Illustrator eps format (File>Save As). That will come in as a hi-res ... | |
| type help | 7/24/2008 |
| Q: hey there kevin, im no pro in illustrator CS3 but i do use it and work out of it everyday but i need ... A: One of two thing have happened. Linotype can move your fonts into a consolidated fonts folder (you ... | |
| Filling a rectangle or circle with a photo | 7/24/2008 |
| Q: I'm using Illustrator CS3 and have not worked in Illustrator since version 10. Even then I did not ... A: You need to create a clipping mask. Place the photo on its own layer, then draw the shape that you ... | |
| CS2 & CS compatibility issues | 7/24/2008 |
| Q: My colleague uses CS2 and I use CS (we're both on pc's, not macs). I'm very new to Illustrator so my ... A: CS cannot open native CS2 files. What is happening is your version is reading this as a PDF and ... | |
| Avenir fonts | 7/23/2008 |
| Q: I am trying to assist a customer with an issue she receives when trying to save files using the ... A: The issue is that some fonts have severe licensing restrictions on them that do not allow you to ... | |
| transparency from PS to AI | 7/23/2008 |
| Q: I have a picture that I have removed all the background in Photoshop. When I open it up in ... A: You will need to create a clipping mask in IL. Heres how it works: Place your PS file on its own ... | |
| problem with fill | 7/22/2008 |
| Q: I am using Adobe Illustrator CS. I am trying to fill the T-shirt sketch I drew using Illustrator ... A: You can select the two ends that you need to select with the direct select tool (white arrow) and ... | |
| illustrator cs3-drop shadow option disappeared | 7/22/2008 |
| Q: Admittedly, I am very new to AI--steep learning curve. I am attempting to make drop shadows behind ... A: After you type in your text, you have to make sure you switch back to the selection tool (black ... | |
| Paint Bucket | 7/22/2008 |
| Q: I found a tutorial online that shows how to trace a picture of a woman and fill it in to make a ... A: After you used Live Trace, did you click the Expand or Live Paint buttons at the top bar? You need ... | |
| Spot Color Set-up in Illustrator CS2 | 7/21/2008 |
| Q: Hey there. I am designing a two spot color project. I created a piece of it in photoshop (using one ... A: There is no spot mode in AI. You just set up your file with the appropriate spot colors, and when ... | |
| Bounding Box Resizing Issue | 7/21/2008 |
| Q: I just sent you an email about a bounding box issue, but I already found the answer - the hotkey is ... A: "E" is the hotkey for the free transform tool which really doesn't solve your underlying issue. If ... | |
| Bounding Box Resizing Issue | 7/21/2008 |
| Q: I've found this question posted everywhere, but no answer. I cannot resize thanks to some random ... A: Are you using the direct select tool (white arrow) or the selection tool (black arrow)? Resizing ... | |
| Ai corruption | 7/21/2008 |
| Q: I designed a file in CS2, had about 12 picture files placed into it and some brush script font. ... A: Sorry Ryan, When it comes to messing with the coding of the files, I've only gone as far as ... | |
| Ai corruption | 7/21/2008 |
| Q: I designed a file in CS2, had about 12 picture files placed into it and some brush script font. ... A: The error is because you saved it without the pdf compatibility turned on. It is a common error that ... | |
| Black from ai to ps | 7/20/2008 |
| Q: In placing my AI vector illustrations into a Photoshop doc, I'm struggling to keep the blacks ... A: The issue is in Illustrator, go to your preferences and select the following: Appearance Of Black ... | |
| Problems when saving in ai8 format | 7/18/2008 |
| Q: I've been requested by a vector stock company to upload vectors in the eps legacy ai8 format. The ... A: I receive this question quite frequently and submit a lot of things to stock illust. sites myself. ... | |
| Outline box appears on all logos | 7/17/2008 |
| Q: Whenever I export or print transparent logos (which are against a coloured background) from ... A: This is a known flaw with CS2 dealing with transparency. There really is not too much you can do to ... | |
| Clipping mask doesn't work when making a pdf | 7/16/2008 |
| Q: Any suggestions or reasons this might be happening?.. would be much appreciated! Cheers. Sophie A: Try saving your files as native AI files and importing them in as native files. The issue could be ... | |
| Remove linked image? | 7/16/2008 |
| Q: I have some Illustrator CS files that have links to image files that are no longer included in the ... A: Once the file opens, find the empty boxes for the images and delete those images. If you cant find ... | |
| Pages In Adobe InDesign | 7/16/2008 |
| Q: I have an image that was downloaded from a website. When saved, copied or pasted, there is a white ... A: I would create a whole new template and drag contents over to the new size. The issue is when you ... | |
| Illustrator artwork with a transparent backgound | 7/15/2008 |
| Q: I am having problems importing a logo that I created in illustrator into an Indesign document ... A: Each time you write, more things come up! Ok, instead of distilling and creating a postscript file, ... | |
| Illustrator artwork with a transparent backgound | 7/15/2008 |
| Q: I am having problems importing a logo that I created in illustrator into an Indesign document ... A: There's your issue. You are copying and pasting into InDesign. This will cause errors. You need to ... | |
| How to get rid of white box in backround | 7/14/2008 |
| Q: I have an image that was downloaded from a website. When saved, copied or pasted, there is a white ... A: Check your image color mode (image>Mode) and make sure it is RGB (or CMYK for print). You should ... | |
| How to get rid of white box in backround | 7/14/2008 |
| Q: I have an image that was downloaded from a website. When saved, copied or pasted, there is a white ... A: You will need to use Photoshop to create a clipping mask around the image. This will remove the ... | |
| Illustrator artwork with a transparent backgound | 7/14/2008 |
| Q: I am having problems importing a logo that I created in illustrator into an Indesign document ... A: The only things you have to watch for is make sure you don't put a white box behind your artwork ... | |
| Magic wand | 7/14/2008 |
| Q: I can't seem to get this to work - it works ok in photoshop but not in illustrator. I wander whether ... A: A raster image is also referred to as a bitmap image. jpg, gif, etc. are raster images. You commonly ... | |
| 1 gig memory limitation | 7/11/2008 |
| Q: I met with AI problem - it just cannot utilize more that 1 gig of memory - and my project may need ... A: The issue here seems to be your available memory. Here are somethings to keep in mind: CS2 is not ... | |
| CS2 Illustrator (Mac 10.4.11) Cannot select or move imported TIFF unless clicking on the border. | 7/10/2008 |
| Q: I'm researching this problem for a customer who is having several issues with her CS2 suite. ... A: This has nothing to do with the application install. If you go to your Illustrator Preferences, ... | |
| I have troubles exporting a AI file to TIFF/JPEG | 7/10/2008 |
| Q: I have made a complex drawing in Illustrator 10 and when I try to export as TIFF or JPEG I get ... A: You are correct that your file is probably too complex for your operating system to handle. Win2K ... | |
| high reslolution | 7/10/2008 |
| Q: I just started with illustrator, I would like to print and what kind of resolution i need? High? Is ... A: Illustrator does not require resolution. It is a vector program and does not natively create raster ... | |
| high res PDF for magazine output | 7/10/2008 |
| Q: I've created a 40MB AI (CS2) and would like to know how to create a PDF for output without ... A: You will need to add a bleed (normally 0.25") under the marks and bleeds options. The trim marks ... | |
| high res PDF for magazine output | 7/10/2008 |
| Q: I've created a 40MB AI (CS2) and would like to know how to create a PDF for output without ... A: You do not need to embed the image, when you save it as a pdf, it automatically embeds the image. ... | |
| Magic wand | 7/9/2008 |
| Q: I can't seem to get this to work - it works ok in photoshop but not in illustrator. I wander whether ... A: The magic wand in Illustrator is different than the Photoshop wand. First be sure you have ... | |
| Bounding Box | 7/9/2008 |
| Q: The imge did open within a rectangle but the image background was transparent. I opened the imge ... A: Daniel, You can toggle to bounding box on and off in the view menu (shift+apple/cmd(pc)+B). You ... | |
| multiple page PDF in Illustrator | 7/9/2008 |
| Q: My question regards creating a multiple page PDF in Illustrator. I have read both the answers ... A: To create a multiple page PDF from Illustrator, you will need to open each document and save them ... | |
| high res PDF for magazine output | 7/9/2008 |
| Q: I've created a 40MB AI (CS2) and would like to know how to create a PDF for output without ... A: You should never use the print function to make your pdfs. Use the Save as function and choose PDF ... | |
| Bitmaps to specific line art | 7/8/2008 |
| Q: I'm trying to find an easy way to convert any picture to a set of horizontal monochrome continuous ... A: Again, you can try using the live trace option with the presets for technical drawing and see if ... | |
| Tracing Colour Photos | 7/8/2008 |
| Q: I have a little doubt about the results of my traces in Illustrator - after pressing the "expand" ... A: There is no easy way to do what you are asking. Here are some suggestions you can try: Use the ... | |
| Tracing Colour Photos | 7/7/2008 |
| Q: I have a little doubt about the results of my traces in Illustrator - after pressing the "expand" ... A: As long as you do not have a white stroke applied (sorry had to mention it), it will be fine. The ... | |
| finding pms color of an image in eps or illustratir | 7/7/2008 |
| Q: I have an image in eps - it is 4 color print. my screen printer needs to know the pms color of ... A: You will have to select your PMS colors manually. Go to the swatches palette, click the pull down ... | |
| finding pms color of an image in eps or illustratir | 7/7/2008 |
| Q: I have an image in eps - it is 4 color print. my screen printer needs to know the pms color of ... A: If you are using a version before CS3 and your image is 4 color you will need to assign pantone ... | |
| Illustrator 9 and Windows Vista | 7/5/2008 |
| Q: I recently bought a Gateway Windows Vista 64bit Operating System, Intel Core 2Quad CPU Computer with ... A: Illustrator 9 is not compatible with Vista at all. It will not run in a vista operating system, so ... | |
| cs2 conflct with dual monitors | 7/3/2008 |
| Q: I have a dell system with dual monitors. My 'open' and save as, or help windows are invisible when i ... A: Yes it has technically been resolved with CS3, but some users have reported issues with Bridge and ... | |
| cs2 conflct with dual monitors | 7/3/2008 |
| Q: I have a dell system with dual monitors. My 'open' and save as, or help windows are invisible when i ... A: Sorry you took time to reinstall your apps, etc. because that will not help. Adobe CS2 products ... | |
| Bitmaps to specific line art | 7/3/2008 |
| Q: I'm trying to find an easy way to convert any picture to a set of horizontal monochrome continuous ... A: Frederic, I deal with this a lot in my line of work. The most accurate way, especially when ... | |
| what to file type to save ai files as to import into word | 7/1/2008 |
| Q: I am currently wanting to place my ai files from CS2/3 into microsoft word. I am using a Mac to do ... A: When you save out as an eps the quality should be exact since it is a vector object. Have you tried ... | |
| Importing CAD into Illustrator | 6/30/2008 |
| Q: Sorry for asking so many questions. I really want to get this thing figured out so I can start ... A: Im not familiar with CAD enough to answer this question accurately. This is really a CAD issue when ... | |
| Illustrator 10 Printing Problems | 6/30/2008 |
| Q: I am brand new to Illustrator and am having two issues that are driving me crazy. Any help would be ... A: You are almost there, I promise! The hard part was getting this into IL. When you import these ... | |
| Illustrator 10 Printing Problems | 6/30/2008 |
| Q: I am brand new to Illustrator and am having two issues that are driving me crazy. Any help would be ... A: First, let me save you a lot of hassle. The Dummies series of books are not the greatest for ... | |
| Adobe Illustrator CS2 crashes at startup | 6/30/2008 |
| Q: Heres my scenario. I had Adobe CS3 Web Premium installed on my machine then uninstalled the lot. I ... A: Since Im not sure what operating system you are running on, here's what I can tell you. Uninstalling ... | |
| Illustrator | 6/26/2008 |
| Q: I've created a logo in CS2. All type has been converted to outline and has a drop shadow. All is on ... A: Im wondering what you are doing in InDesign and not just saving this out as an .eps from ... | |
| mask, knockout, flatten - help | 6/26/2008 |
| Q: I am very new to Illustrator. I was preparing an order with screen printer/plastisol transfer ... A: Your printer is wrong. I work with files and vendors like this all the time. The white is creating a ... | |
| Illustrator | 6/26/2008 |
| Q: I've created a logo in CS2. All type has been converted to outline and has a drop shadow. All is on ... A: The issue is your drop shadows. First, you need to go back to your native AI file. Create the ... | |
| embedded or linked grayscale files in AI CS3 | 6/26/2008 |
| Q: WHY do embedded or linked grayscale files from PSD print separations as CMYK in Illustrator CS3 ?!?? ... A: The "trick" is to not import a native PSD grayscale file if you can help it. This may cause IL to ... | |
| corrupt files | 6/25/2008 |
| Q: We are having a problem with a particular file corrupting. It is a fairly complex file (about 22 ... A: Well I checked last night on your offending commands and congrats you've found a new one according ... | |
| Merge brushes, symbols, swatches | 6/24/2008 |
| Q: I have a series of documents in CS3. They are all parts of a much larger map that I have in pieces ... A: Unfortunately, there is no automated way to merge brushes together like the swatches palette can. ... | |
| word document into illustrator | 6/23/2008 |
| Q: how to do it word document into illustrator A: First create a text box by clicking and dragging the type tool. Then, while the box is active (the ... | |
| EPS Files and Entourage | 6/23/2008 |
| Q: We have several Mac users who send .eps files using Entourage. When one of our pc users gets that ... A: Try this to start and let me know if it works. The original fix is easy: News Preferences -> ... | |
| Exporting .ai files to .psd format | 6/21/2008 |
| Q: I am running WIN XP Pro with 2 x 200 Gig hard drives and one 40Gig hard drive which is a dedicated ... A: First, please do not be rude when responding. As for your font problem. You will need to locate ... | |
| Exporting .ai files to .psd format | 6/20/2008 |
| Q: I am running WIN XP Pro with 2 x 200 Gig hard drives and one 40Gig hard drive which is a dedicated ... A: Believe it or not, 4 gigs of RAM may not be enough! The issue that most people don't realize that it ... | |
| Illustrator saved as JPG file | 6/19/2008 |
| Q: I have a logo that I wish to downsize on a letter head. I do not have access to the file. I have ... A: If you mean that you have Illustrator 8, which is almost 10 years out of date, then you are ... | |
| Illustrator questions | 6/19/2008 |
| Q: I have a file that I want to print...the file size is 637"x36"...the program tells me that I can ... A: Congrats Jon! You have reached the limits of Adobe Illustrator. Seriously though, two things you ... | |
| Printing in Outline Mode | 6/19/2008 |
| Q: I'd like my Illustrator CS3 file to print the same way it looks while in Outline mode (i.e. ... A: You cannot print from outline mode but there is a work around. Select all (select>select all) and ... | |
| Adobe Design Standard CS3 under XP SP2 | 6/18/2008 |
| Q: I have a user who is experiencing various errors when using CS3. Here are some sample screen shots. ... A: Sorry John, I've exhausted all tech docs and unless it has to do with the application conflict, ... | |
| Exporting Adobe files to AutoCAD while maintaining transparency | 6/18/2008 |
| Q: This is a follow-up to a question I asked Amy: Subject Exporting an Illustrator file to AutoCAD ... A: You do not export out to eps, you go to file>save as. I personally save my Illustrator files as ... | |
| Adobe Design Standard CS3 under XP SP2 | 6/18/2008 |
| Q: I have a user who is experiencing various errors when using CS3. Here are some sample screen shots. ... A: Unfortunately this is what is known as a kernel error, which has to do more with the hard drive on ... | |
| Glyph Keyboard Shortcuts on PC (???) | 6/18/2008 |
| Q: I am professional Mac user who has just taken a job using PC's! Am having issues understanding the ... A: First let me say sorry for downgrading to a PC. Next, here is the listing from Microsoft on unicode ... | |
| Can't open the illustration. | 6/17/2008 |
| Q: I seem to been having problems lately with not being able to open some illustrator 10 documents here ... A: Believe it or not, I know what the error is and it is obscure (but is generated by version 10): The ... | |
| Pixelated Graphics | 6/17/2008 |
| Q: Part of my job is to print 20x30 posters, created by others in Publisher and then PDF'd. I bring the ... A: Illustrator cannot help you. The issue is with the original graphics being a lower resolution than ... | |
| Combining .ai files. | 6/16/2008 |
| Q: I'm working on a fairly complex line drawing. Several portions of it are so complex they became ... A: Under the layers options menu (in the palette) choose "paste remembers layers". Also make sure ... | |
| Which Adobe software to use for book designs? | 6/16/2008 |
| Q: I've an 80-paged children book to create. There'll be lots of words and coloured drawings for the ... A: Use InDesign for typing and laying out the pages. Illustrator does not have a multiple page ... | |
| Which Adobe software to use for book designs? | 6/15/2008 |
| Q: I've an 80-paged children book to create. There'll be lots of words and coloured drawings for the ... A: InDesign is a page layout program and Illustrator is for line drawings and technical illustration. ... | |
| TIFF problem | 6/14/2008 |
| Q: I am not sure if this is an Illustrator or Photoshop question, so bear with me! When I import a ... A: Sorry for the confusion. You need to do the edit>fill in Photoshop. You had made it most of the way, ... | |
| TIFF problem | 6/14/2008 |
| Q: I am not sure if this is an Illustrator or Photoshop question, so bear with me! When I import a ... A: BMP files allow you to change the black line art color in InDesign. Tiff files do not. You are ... | |
| illustrator CS2 path finder problem | 6/14/2008 |
| Q: I am trying to create a file that i can export as illustrator 3 and then import into WinPSSIGN ... A: I have a feeling your file format is not compatible with the plotter software. Exporting down to ... | |
| photoshop illustrator | 6/13/2008 |
| Q: i have created cmyk files in photoshop 8.0 and need to somehow save them so that they can be opened ... A: DCS is the only way to preserve spot colors from Photoshop. However, saving as a pdf from ... | |
| saving scanned articles to PDF in illustrator | 6/12/2008 |
| Q: I am having trouble saving scanned articles from a magazine to PDF with <1.5 - 2MB file size but ... A: Hey Tom, OCR is a tricky business. 100% readability/recognition is almost impossible without ... | |
| FILLING IN | 6/12/2008 |
| Q: This might be a stupid question. I don't really know much about Illustrator, but i need to send in ... A: First, delete the photo or move it off to the side out of the way. Then make sure you are in ... | |
| photoshop illustrator | 6/12/2008 |
| Q: i have created cmyk files in photoshop 8.0 and need to somehow save them so that they can be opened ... A: DCS is your only option to have readable spot colors from Photoshop. Once you link it, even though ... | |
| Effects won't work with a Clipping Mask | 6/11/2008 |
| Q: I am probably missing something simple but...I am using AI10 and when I create a clipping mask I am ... A: You cannot apply effects to a clipping mask. You will need to duplicate the object/shape that you ... | |
| saving scanned articles to PDF in illustrator | 6/11/2008 |
| Q: I am having trouble saving scanned articles from a magazine to PDF with <1.5 - 2MB file size but ... A: First, you should be doing this in InDesign or at least Photoshop, but if you have to do this in ... | |
| photoshop illustrator | 6/11/2008 |
| Q: i have created cmyk files in photoshop 8.0 and need to somehow save them so that they can be opened ... A: The problem is your DCS file actually is showing a jpg or tif preview when you place it in ... | |
| Adobe graphics import problems | 6/9/2008 |
| Q: I work for a company that has many on top of many drawings of different parts that are used daily in ... A: Corel drawings can be opened by Illustrator depending on what version you are using (ie. not an ... | |
| Gray boxes when print | 6/8/2008 |
| Q: I've been fighting a problem in CS2/PDF printing. I have a very large file (PDF) that prints gray ... A: You need to downsize this before you export as a pdf. When you downsample a pdf you are going to ... | |
| Previewing type fonts | 6/3/2008 |
| Q: In Illustrator CS, I swear I was able to preview type fonts. However, this feature has stopped ... A: To see the WYSIWYG font faces, you need to use the options bar at the top of the window when you are ... | |
| illustrator CS3 swatch palette disappears | 6/2/2008 |
| Q: This is driving me nuts, but the swatch palette will disappear every time I click on the swatch ... A: I checked out the issue, and have not found anything related to this issue. Clicking on the toolbox ... | |
| illustrator CS3 swatch palette disappears | 6/2/2008 |
| Q: This is driving me nuts, but the swatch palette will disappear every time I click on the swatch ... A: Sorry I don't have a quick answer for you, but I need some more specifics to track down the ... | |
| illustrator CS3 swatch palette disappears | 6/2/2008 |
| Q: This is driving me nuts, but the swatch palette will disappear every time I click on the swatch ... A: Do you mean the drawer collapses into the docked palettes on the right side of your screen? You may ... | |
| Fonts - Adobe Illustrator | 6/2/2008 |
| Q: Our company uses a true type font (briquet) that is not very common and I have never found this font ... A: Not necessarily. Mac true type fonts do not translate to Windows at all and vice versa. The ... | |
| Illustrator CS3 | 5/30/2008 |
| Q: My first question is how do I get ride of the white border around my document when I print? I want ... A: The issue with the border when you print is your printer not the application. Unless you have an ... | |
| jpg images | 5/29/2008 |
| Q: I was passed down an Illustrator document containing jpg and gif logos. The logos are resized within ... A: Id hate to have you redo all of it as well, if the jpeg is embedded in the file, there may be no way ... | |
| jpg images | 5/29/2008 |
| Q: I was passed down an Illustrator document containing jpg and gif logos. The logos are resized within ... A: The only way to calculate that is to open the original Illustrator doc and see what percentage it ... | |
| corrupted file | 5/27/2008 |
| Q: i have saved an illustrator file which is about 44 MB big. no warning appeared, i've been working on ... A: Does your other file open on another PC, or are both corrupted? This might seem silly, but try ... | |
| corrupted file | 5/27/2008 |
| Q: i have saved an illustrator file which is about 44 MB big. no warning appeared, i've been working on ... A: Bridge will show you a preview, because that is realistically a tiny little snapshot that saves out ... | |
| Illustrator CS2 pc version upgrade to Mac Version | 5/26/2008 |
| Q: I have a pc and barely run Illustrator CS2. I am planning to to purchase a Mac Computer and can I ... A: Sorry Maria, You cannot "upgrade" to a mac version, you will actually have to buy a whole new app, ... | |
| adobe cs saving as a pdf | 5/23/2008 |
| Q: I have used illustrator for a long time now. I am working in a new place and they have adobe ... A: The option that you have is two fold. 1. you need to apply a crop to the page before you save out ... | |
| expanded layers | 5/23/2008 |
| Q: whenever I open an Illustrator file, layers that contain sublayers are expanded, even if they were ... A: This is a common problem with Illustrator which only has one option. You can choose to show only the ... | |
| saving down | 5/21/2008 |
| Q: I am having trouble saving an .eps file that was created in CS3 to a version that can be read in ... A: Its really easy. When you save this as an .eps format, the options window that shows up when you hit ... | |
| Illustrator 8 cartoon illustration | 5/20/2008 |
| Q: I scan my sketches, clean them up in Photoshop, and then import them into Illustrator 8.0. Two ... A: Ah Randy, This is where telling me the version number and software you are using would have helped ... | |
| illustrator crashing | 5/20/2008 |
| Q: I have been using illustrator since it's invention and have never experienced the amount of ... A: You were correct in upgrading to CS3 on Leopard, CS2 was not built for it. Have you run all the ... | |
| Pantone Color space/profile | 5/19/2008 |
| Q: I am currently trying to type set projects using pantone colors and have been confused on whether I ... A: There is no Pantone color space in applications. You would select the pantone colors from the ... | |
| Illustrator 8 cartoon illustration | 5/19/2008 |
| Q: I scan my sketches, clean them up in Photoshop, and then import them into Illustrator 8.0. Two ... A: I am assuming that you have a fill going on with your design, which is covering up your color ... | |
| Illustrator 8 cartoon illustration | 5/19/2008 |
| Q: I scan my sketches, clean them up in Photoshop, and then import them into Illustrator 8.0. Two ... A: I actually do this a lot so here is my solution: Place your b&w image on a separate layer, with ... | |
| Illustrator CS2 Quiting | 5/11/2008 |
| Q: This is Omar Faruq. I am trying to open The Illustrator CS2 from Application. But after initializing ... A: Are you using a font management application to control your font usage? If not I am assuming that ... | |
| Illustrator magic wand | 5/11/2008 |
| Q: For the life of me I can't get magic wand to do anything in Illustrator CS 11. I've had the program ... A: It doesn't work like that. It selects Illustrator created objects, such as a square or a path. It ... | |
| Illustrator magic wand | 5/11/2008 |
| Q: For the life of me I can't get magic wand to do anything in Illustrator CS 11. I've had the program ... A: The magic wand in Illustrator is completely different than the one in Photoshop. The magic wand in ... | |
| Linked object in eps disappear after saving when placed | 5/9/2008 |
| Q: I opened a EPS that was sent to by someone else, there was linked object/file in the EPS, but when ... A: Wish there was a magic way, but without the linked file, its a no-win situation. In order to remedy ... | |
| Linked object in eps disappear after saving when placed | 5/9/2008 |
| Q: I opened a EPS that was sent to by someone else, there was linked object/file in the EPS, but when ... A: What you have is a big mess. Seriously though, when you place the file directly, a lo-res preview ... | |
| Linked object in eps disappear after saving when placed | 5/9/2008 |
| Q: I opened a EPS that was sent to by someone else, there was linked object/file in the EPS, but when ... A: You will need to embed the linked image in the eps before you save and place. When you embed an eps ... | |
| Two color print problem | 5/8/2008 |
| Q: I will be very grateful if you could please shed some light on my problem. I'll start at the ... A: You have hit a hornets nest of issues. Spot color and transparency do not mix, at least easily. Just ... | |
| cannot continue preview | 5/8/2008 |
| Q: ..working in a 300dpi file 18X16".. complicated design. Very slow. dragging sections /grouping ... A: Believe it or not, 4G RAM may not be enough! System software, depending on your font management ... | |
| Opening eps files with Illustrator - unknown format error | 5/7/2008 |
| Q: I have CS2 & CS3 on my pc, but when I am sent eps files from either colleagues or external agencies, ... A: Have you tried opening in Photoshop? Sometimes Photoshop will show you the true format of the file ... | |
| Opening eps files with Illustrator - unknown format error | 5/7/2008 |
| Q: I have CS2 & CS3 on my pc, but when I am sent eps files from either colleagues or external agencies, ... A: Well its a relief that its not your mail server/application. Whew. That is a whole pain in the butt ... | |
| Opening eps files with Illustrator - unknown format error | 5/7/2008 |
| Q: I have CS2 & CS3 on my pc, but when I am sent eps files from either colleagues or external agencies, ... A: This is a common problem. One of two things is happening: 1) these are not really .eps files, ... | |
| Font changing to russian language | 5/6/2008 |
| Q: I have windows Xp S2 installed, running Illustrator Cs3.. when iam doing a job(s) & switching ... A: Are you running a font manager? Ive seen this problem before when people do not use a font manager ... | |
| PDF in Illustrator | 4/29/2008 |
| Q: I created a pdf from autocad dwg of downtown streets/buildings & "colored" it in for a marketing ... A: When you create a pdf, it has to embed everything instead of linking due to the inherit nature of a ... | |
| Question | 4/28/2008 |
| Q: which one is Easy to read or do 1:Adob Photoshop 2:Adop free hand 3:Adob coral draw A: Zohair, All three are complex applications that require lots of practice. None of them are ... | |
| Printing back to back | 4/27/2008 |
| Q: I am setting up my vector image so they are centered in the art board on different layers one right ... A: Its not your file per se, but what happens when you print back to back, the printer itself offsets ... | |
| insufficent memory error in exporting ai to jpg | 4/27/2008 |
| Q: I have already 2 giga memory on board,but still fail to export a large ai file(144"x 48" with 150 ... A: You are creating an enormously large file. I've never exported this large of a file so Im not sure ... | |
| Printing white box on white paper? | 4/27/2008 |
| Q: Kevin, I'm stumped! I bought some print paper that has some text preprinted on it with a design. ... A: Im assuming you are asking before you try this. All you have to do is print. What you are creating ... | |
| New to Adobe... Pencil tool crossed out | 4/23/2008 |
| Q: I am going to trace a picture using layers and the pen tool, but when I try and move my cursor to ... A: The "do not" icon usually means you are either on a hidden layer or a locked layer that does not ... | |
| Batch won't run unless Illustrator is active window? | 4/22/2008 |
| Q: I'm hoping you can help me out with this as it's driving me nuts. Basically I'm trying to batch an ... A: PCs sometimes require Illustrator to be in the foreground to run certain actions. Not sure why yours ... | |
| Triangle-to-circle blend | 4/22/2008 |
| Q: In Illustrator CS3 I wanted to create a nice, rounded triangle, something in between a triangle and ... A: I now understand what is going on and unfortunately, geometry is the issue. The center of an ... | |
| Triangle-to-circle blend | 4/22/2008 |
| Q: In Illustrator CS3 I wanted to create a nice, rounded triangle, something in between a triangle and ... A: I recreated this effect using the Blend Tool and was able to achieve a center point using the ... | |
| Network folder of Illustrator files freezes | 4/21/2008 |
| Q: Our company's Marketing Department has a network file share consisting of approximately 600 ... A: This is a server issue, not an Illustrator issue. What is happening is you have so many files in ... | |
| Margins in Illustrator | 4/18/2008 |
| Q: Kevin: I have a Xerox phaser 7760 dx, I tried to print from illustrator but can´t override the ... A: The only way to enlarge your printing area is to fake a page size under the print window. So if you ... | |
| White Colour Swatch/ Ink | 4/18/2008 |
| Q: Be prepared, this might be a really stupid question. i'm currently preparing a file for press ... A: White is white no matter what the source color is. If you really want to put your mind at ease, ... | |
| Illustrator CS3 | 4/17/2008 |
| Q: I'm a graphic designer i designed a product box in CS3 and when my boss sent it to the printed in ... A: Ctrl shift O turns your text into outlines, so others can open the document without the fonts. ... | |
| error (-108) | 4/17/2008 |
| Q: when I'm trying to run the AI cs3 an error occured :"an unknown error has occured (-108).adobe ... A: Error -108 is not enough memory. Quit all other applications and try running again. If you still ... | |
| boundary box problem - illustrator 10 | 4/16/2008 |
| Q: i'm having a problem where the boundary box resize handles won't show up. the box is there so it is ... A: Unfortunately Wes, the bigger issue is your application is too far out of date and the downloadables ... | |
| boundary box problem - illustrator 10 | 4/16/2008 |
| Q: i'm having a problem where the boundary box resize handles won't show up. the box is there so it is ... A: Double check in your view menu to make sure that show bounding box is active, and not show edges. ... | |
| Triangle-to-circle blend | 4/16/2008 |
| Q: In Illustrator CS3 I wanted to create a nice, rounded triangle, something in between a triangle and ... A: I have an easier way to round your triangle. Go to Effects>Stylize>Round Corners. This should give ... | |
| Can't Open EPS Version 8 File | 4/16/2008 |
| Q: I purchased a file for download from Vectorstock. It says that the file type is: Vector EPS ... A: I have a feeling that this is not a true Illustrator 8 eps file. You computer is assigning it a file ... | |
| text to curves | 4/15/2008 |
| Q: When you are saving an adobe illustrator file isn't there any option to save text as curves? How do ... A: You customer has to select every piece of art and create outlines and save this out afterwards. If ... | |
| How to use logo made in AI for BC in Photoshop | 4/15/2008 |
| Q: I am a photographer starting my own business and I hired a graphic designer to do my logo. She ... A: The issue is you are trying to do this in Elements, not the full version of Photoshop. Elements is a ... | |
| text to curves | 4/15/2008 |
| Q: When you are saving an adobe illustrator file isn't there any option to save text as curves? How do ... A: You will need to select your text with the select tool (the black arrow) and then go to Type>Create ... | |
| crop | 4/14/2008 |
| Q: I have a large map file in Illustrator. I want to crop out specific areas to be imported into an ... A: Unfortunately your assessment is correct - you can either crop out your image in Illustrator using ... | |
| Photoshop to Illustrator | 4/11/2008 |
| Q: I have no problem importing a graphic from illustrator to photoshop as a transparent image with no ... A: You need to make sure that the image is on a transparent layer with nothing else beneath it. If ... | |
| CS2 not recognizing some fonts in pdf file | 4/11/2008 |
| Q: I tried opening the files in Adobe 6.0 and some of the fonts showed up as dots, but when I opened ... A: 8.0 is compatible with CS3, not CS2. You are basically trying to open a newer file that the old ... | |
| Cut & Pasting is off-centered... | 4/10/2008 |
| Q: When I make a document that is (for example) 2"x2" in Ill. CS2, and then make a box that is the same ... A: One thing you can try to remedy this is to use the paste in front command once in the new document. ... | |
| Outlining a complex drawing? | 4/10/2008 |
| Q: I need to trace the outer perimeter of a large set of moderately complex drawings. The drawings were ... A: Unfortunately, this is a draw back of importing a CAd drawing into Illustrator. One thing I need to ... | |
| Saving file message | 4/10/2008 |
| Q: While working on an existing file, making changes and attempting to save, I am getting a message ... A: A lot of times, this means that the original file has been moved while you had it open. This is ... | |
| Illustrator AI8 layers | 4/9/2008 |
| Q: I am saving an Illlustrator CS3 document, with 11 layers, in Illustrator 8 (a requirement of ... A: Sorry Jeanne, There has to be something with the gradients or other oddity with this one document ... | |
| Cut & Pasting is off-centered... | 4/9/2008 |
| Q: When I make a document that is (for example) 2"x2" in Ill. CS2, and then make a box that is the same ... A: I have had this happen, and what I found was a stray point being copied over with the object, which ... | |
| Illustrator AI8 layers | 4/9/2008 |
| Q: I am saving an Illlustrator CS3 document, with 11 layers, in Illustrator 8 (a requirement of ... A: There is no limit when saving out to AI v. 8. I have tried to replicate the problem and was not able ... | |
| mac CS2 illustrator crashing when opeing program | 4/9/2008 |
| Q: Should I delete the preferences folder? My iphoto was doing the same thing when I tried to open ... A: Try resetting the preferences for Illustrator. Hold down Shift+Ctrl+Opt+Apple as soon as you click ... | |
| Illustrator/CS2 crashing | 4/8/2008 |
| Q: and I have had this problem once before. Basically, when I start up Illustrator, it will crash ... A: You can try restoring the apps to their factory settings. As soon as you click the icon to startup, ... | |
| Unknown error has occurred {-108} | 4/8/2008 |
| Q: I have just Installed Adobe Illustrator CS3 Ver 13.0.0 when I goes to start a program after ... A: Error -108 is not enough memory. You will need to double check to make sure you have enough RAM to ... | |
| Illustrator 2 colour / 4 colour set-up | 4/8/2008 |
| Q: I am new to Illustrator CS3 and would like to know how to make sure my settings are correct for 2 ... A: Under Effects>Document Raster Effects Settings>Choose Preserve Spot Colors. Also you will need to ... | |
| AI CS3 gradient angle | 4/8/2008 |
| Q: I've been using the CS3 version of AI for about six months now, and I still can't figure out have ... A: You select your object with the gradient applied, then use the Gradient tool and click and drag the ... | |
| printing pdfs with placed photoshop files | 4/7/2008 |
| Q: i'm having trouble printing any pdf files with a placed photoshop file (no matter what the size). ... A: This is a common problem dealing with compatibility with CS2 and Leopard. Unfortunately CS2 is not ... | |
| two questions | 4/7/2008 |
| Q: 1) Can I change the colour of a pre-set pattern swatch, and if so how? (E.g. the pre-et is a black ... A: First, Illustrator does not rely on resolution when creating objects, unless you are using an effect ... | |
| two questions | 4/7/2008 |
| Q: 1) Can I change the colour of a pre-set pattern swatch, and if so how? (E.g. the pre-et is a black ... A: 1. Drag the pattern swatch out of the palette into your document and edit it as a piece of art. Then ... | |
| spot color in Illustrator | 4/5/2008 |
| Q: I have a vector image i created in illustrator (CS). I mainly work in Indesign and do almost all of ... A: CS automatically preserves your spot colors. When you import into InDesign, your spot colors show up ... | |
| spot color in Illustrator | 4/4/2008 |
| Q: I have a vector image i created in illustrator (CS). I mainly work in Indesign and do almost all of ... A: In Illustrator, you have to make sure you spot colors remain intact. Go under Effects>Document ... | |
| Newbie page setup question | 4/4/2008 |
| Q: I have designed a business card, which is 3.5"x2". The printer wants 1/16" bleed and the file at ... A: There are no settings for resolution in Illustrator. It is a vector program, not a raster program. ... | |
| selection tool | 4/2/2008 |
| Q: Myi used to only with a click select an object, now i have to drag in to the image to select it. ... A: You can select an object by its stroke or fill. If you cannot click into the object to select, that ... | |
| Illustrator eps resizes when placed in photoshop | 4/2/2008 |
| Q: I have a 60 x 40pt;, eps text, background & png, created in illustrator, when I place into photoshop ... A: Size doesn't matter in this case, its your resolution of the PS file. When you place this in PS, ... | |
| Open CS3 in CS | 4/2/2008 |
| Q: Kevin, I just got this symbol library that i really need to use for a personal project, but when ... A: You will need to open up the symbol library in CS3, then drag each symbol into a document and save ... | |
| error message | 4/1/2008 |
| Q: i've save my Autocad in 2000/2002 version. then i try to open it in Illustrator, but I always get ... A: Unfortunately, this usually is an error with AutoCad not illustrator. First, make sure you are ... | |
| Preview colours | 4/1/2008 |
| Q: I'm created a document in illustrator using 2 spot colors and tints of these, I've then PDF'd this ... A: Bridge is a great application but isn't know for being used for accurate proofing. I wouldn't worry ... | |
| Illustrator text box resizing | 4/1/2008 |
| Q: I cannot resize text boxes and I don't know why. I can move them but once they are created they ... A: You need to click and drag out an area type or "text box" using the type tool not just click and ... | |
| PDF in CMYK | 3/30/2008 |
| Q: I am having trouble making my PDF in CMYK. I am working on a doc and all my setting are in CMYK. I ... A: After you set your preferences, did you change your blacks to 100% K again? Also, with this ad, is ... | |
| Urgent Help with Document Sizing and Bleed | 3/29/2008 |
| Q: I am using Illustrator CS3 to create a poster that is 24"x36". The bleed needs to be 1/4" on all ... A: You are correct, you take into account the bleeds when creating your document. When you add trim ... | |
| RAM | 3/27/2008 |
| Q: when i try to install cs3 a message pops up saying i need to adjust my ram. How do i do this? ... A: Nick, one concern is that you do not have enough RAM for installation if this error is popping up ... | |
| illustrator 5.0 | 3/27/2008 |
| Q: I just purchased illustrator 5.0 on ebay with out paying attention to the version. I am currently ... A: You have just purchased a very expensive paperweight. Illustrator 5 will not run on Mac OSX leopard ... | |
| CS3 Illustrator | 3/26/2008 |
| Q: running illustrator 13.0.2, Mac os x 10.5.2 Dual-Core Intel Xeon, printing on a xante & xerox ... A: This has to do with your printer profile in CS3. Be sure to download a new printer profile after you ... | |
| Adobe Illustrator for Logos with Microsoft Publisher | 3/25/2008 |
| Q: I am about to purchase Adobe Illustrator for PC to make design logos for the company I work for and ... A: You would design your logo in Illustrator and place it in whatever page program you choose. InDesign ... | |
| Adobe Illustrator for Logos with Microsoft Publisher | 3/25/2008 |
| Q: I am about to purchase Adobe Illustrator for PC to make design logos for the company I work for and ... A: First off, sorry to hear you will be using Publisher. But rest assured Publisher can import .eps ... | |
| transparency on vector images | 3/21/2008 |
| Q: I am trying to make vector images for a software program that my company is creating. We are using ... A: I am not familiar with Visual Studio at all, but can suggest you try saving the images out as .svg ... | |
| Expanded type vs Outlined type | 3/20/2008 |
| Q: I cannot tell the difference between the two operations. I can only guess that outlining may ... A: Im not really sure what you mean by "hinting"... Outlining your type will look exactly the same as ... | |
| Expanded type vs Outlined type | 3/20/2008 |
| Q: I cannot tell the difference between the two operations. I can only guess that outlining may ... A: It is recommended to always use Outline Type and not Expand to keep true to the weight and look of ... | |
| box apears when printing | 3/20/2008 |
| Q: When i import a transparent image from photoshop cs2 into illustrator cs2, there occasionally is a ... A: First, nice catch with the printer. It is a common problem with placed images with transparency. The ... | |
| Opening .dxf file with Ai CS3 | 3/19/2008 |
| Q: With previous versions of Ai I had no trouble opening .dxf files. Just hopped on Leopard and Ai CS3 ... A: This is direct from Adobe: "You can import AutoCAD files from version 2.5 through version 2006. ... | |
| illustrator cs2 help | 3/19/2008 |
| Q: I have a hand inked panel that's for a company logo and I'd like it to be vectorized so I assume ... A: Place your image in Illustrator using the File>Place command. Then while it is actively selected, ... | |
| Insufficent Memory | 3/18/2008 |
| Q: I have a manuscript that I have tried to make into PDF file. Everytime I try, it states Insufficent ... A: Wow Judie, Sounds like your computer is having some serious issues. I am assuming when you are ... | |
| Insufficient Memory | 3/17/2008 |
| Q: I am trying to export an .ai document into a .jpg, but I am getting a message that there is ... A: What version of Illustrator are you using and on what platform? Older versions do allow you to ... | |
| Bitmapped printing in illustartor cs3 | 3/16/2008 |
| Q: I recently upgraded to CS3, and now when I am printing to my Canon i9900, the prints are reasonably ... A: I would check to see if there is a print driver update for CS3. Many manufacturers came out with new ... | |
| Illustrator Object Resizing | 3/13/2008 |
| Q: For some reason I can no longer use the mouse to resize objects in Illustrator and use the shift ... A: Sorry Mark, If you are up to date, I am at a loss. I checked with Adobe and they are unaware of ... | |
| file sizes | 3/13/2008 |
| Q: I've been working with cs3 for a little over a year and haven't had a problem sending jpg's or ... A: Jpegs can only compress so much, so if you are trying to compress very large files, you technically ... | |
| Illustrator transparency from Photoshop | 3/13/2008 |
| Q: I am working in CS3. I am importing a .psd image with a transparent background into Illustrator. ... A: You have to create a clipping mask in Illustrator. Place your image on its own layer, then either ... | |
| cont. AI problem | 3/11/2008 |
| Q: My screen resolution is 1280x1024. By it pixilating the original I mean, when I choose to "save for ... A: Well I do have one suggestion, but Ive been trying to avoid it. It is reinstalling your Creative ... | |
| cont. AI problem | 3/11/2008 |
| Q: My screen resolution is 1280x1024. By it pixilating the original I mean, when I choose to "save for ... A: I agree Illustrator is not as slick as Photoshop when it comes to Save for Web, but Im not sure why ... | |
| illustrator sc2 error message | 3/11/2008 |
| Q: "This file contains text that was created in an previous version of illustrator, the legacy must be ... A: Legacy refers to any text that was input prior to CS. You shouldn't be getting this if you are using ... | |
| Filters and Effects | 3/10/2008 |
| Q: I'm an avid fan of illustrator but I have a query about vector effects in general. I rarely (if ... A: Your boss is right - sort of. While most effects and filters are rasterized effects, the shapes ... | |
| Ai cs3 "open a recent item" | 3/9/2008 |
| Q: I'm a newbie at this, but when I open up Ai and the first page comes up you have on the left side ... A: Most people just turn that entire window off after they become more familiar with Illustrator (click ... | |
| Illustrator CS2 Crashing | 3/7/2008 |
| Q: I am a designer and I've been working on Illustrator CS2. The program starts up fine and runs fine ... A: Im hoping that you have already checked to make sure that you have run all updates. Also I am ... | |
| Outlined Paths & Compound Paths | 3/7/2008 |
| Q: I've used a single overlapping path to draw a cable that's been wound. I'd like to outline that ... A: Two parts to this, one easy, the other takes some work... Open the appearance palette. Create a 5 ... | |
| Outlined Paths & Compound Paths | 3/6/2008 |
| Q: I've used a single overlapping path to draw a cable that's been wound. I'd like to outline that ... A: I would try using the Object>Expand command and see what happens. If that is what you did and you ... | |
| problem saving for web | 3/6/2008 |
| Q: I am making buttons and small images for the web in illustrator cs3. everything was going fine, ... A: Id tell you don't panic but it seems like its too late... The solution is actually very easy. Two ... | |
| copyright, and registered trademark symbols | 3/6/2008 |
| Q: I am trying to find and use these two symbols in AI CS3. I have looked through all the symbol ... A: Most fonts carry these as a alternate keystroke. It is option/alt - G for Copyright ©, option/alt- ... | |
| illustrator cs3 converting 15mb .ai graphic to a jpeg to reduce file size | 3/5/2008 |
| Q: I would like to know how to take a large graphic .ai image and turn it into a jpeg so I can add it ... A: All you have to do is go under file>export and choose the jpeg option. Be aware though that you are ... | |
| Gaussian blur changes to a box | 3/4/2008 |
| Q: I'm designing a vehicle wrap in cs3 and want a white blur around a logo and website. I put a ... A: You've discovered one of the down sides to Illustrator, most effects are rasterized. First, you ... | |
| ? about Error message when saving, can not save now | 3/4/2008 |
| Q: For the last 18 hrs I have attempted to save some new AI work and have been unable to do so. I am ... A: Unfortunately, it sounds like you have downloaded pirated fonts and will have to change them. ... | |
| create1 bit tiff file | 3/1/2008 |
| Q: may I know how to create one bit tiff file on illutrator cs or cs2 A: It is impossible to create a 1 bit tiff file in illustrator. You can create a 1 bit bmp file by ... | |
| Margins/Printable area | 2/29/2008 |
| Q: I am new to using Adobe Illustrator CS3. I have created a print document 8.5x11. I would like to ... A: You can turn on "show page tiling" under the view menu. This shows your actual printable space, and ... | |
| Illustrator CS3 | 2/28/2008 |
| Q: I want to distribute shapes along a path. Specifically rectangular shapes around a circle shaped ... A: You will have to create a pattern brush using a square shape. Create the square, and then drag it ... | |
| Loss of gaussian blur/drop shadow | 2/27/2008 |
| Q: I have received a file that is approx. 10" X 4.5" all vector except the gaussian blur/dropshadow and ... A: The issue is that the blur effect is a rasterized effect. There are a couple of things you should ... | |
| printing linked/embedded images | 2/26/2008 |
| Q: i'm placing a psd file with clear background in illustrator CS2, for example placing a bottle on a ... A: First, let me assure you its nothing you did. Illustrator CS2 has many issues supporting ... | |
| Illustrator find font script | 2/25/2008 |
| Q: we have a series of .ai files within which we want to replace a few fonts consistently (for example, ... A: You need to Batch these. In the Actions Panel menu, run Batch then choose your script. Saving files ... | |
| recoloring artwork in illustrator cs | 2/25/2008 |
| Q: I need to recolor a piece of artwork in Illustrator CS. It is currently a black and white logo, and ... A: First, check to make sure this is not an embedded pixel file. Go to view>outline mode and see if you ... | |
| Crop Tool | 2/25/2008 |
| Q: I am a little new to Illustrator CS3 and I am having a problem cropping out a line drawing to use in ... A: This file will remain a vector file and editable unless you export it out as a jpeg or some other ... | |
| Crop Tool | 2/22/2008 |
| Q: I am a little new to Illustrator CS3 and I am having a problem cropping out a line drawing to use in ... A: The crop tool is the right tool for what you want to do. If you crop this image, you will only be ... | |
| Saving Illustrator File in PDF | 2/22/2008 |
| Q: I have designed a brochure utilizing Illustrator CS3. I opened a template in illustrator to make the ... A: Not being a wise*** here, but if templates are giving you issues, then don't use em! Seriously ... | |
| Saving Illustrator File in PDF | 2/22/2008 |
| Q: I have designed a brochure utilizing Illustrator CS3. I opened a template in illustrator to make the ... A: What OS are you running on? Be sure to run all updaters from Adobe and Mac (if you are on that) I ... | |
| making a pattern have a background color | 2/21/2008 |
| Q: How can I change a fill pattern of balcak dots or lines to have a background color? I can't get it ... A: You can have a color background in your pattern. The easiest way to explain this is to have you look ... | |
| making a pattern have a background color | 2/21/2008 |
| Q: How can I change a fill pattern of balcak dots or lines to have a background color? I can't get it ... A: When you drag it out, see if that white box is there, if so delete it before you drag it back in. ... | |
| Saving files with text boxes | 2/20/2008 |
| Q: I would appreciate you're help with a problem I seem to be having with Adobe Illustrator which is ... A: We need to narrow the problem down and it is pretty easy. First try typing two words into a new ... | |
| Drop Shadow | 2/20/2008 |
| Q: I created an image with a drop shadow using a spot color. Why is it when I send to the printer, ... A: I would try sending this through InDesign and see what happens. Also, depending on what version of ... | |
| Drop Shadow | 2/20/2008 |
| Q: I created an image with a drop shadow using a spot color. Why is it when I send to the printer, ... A: Creating a drop shadow in Illustrator is one of the hardest things to do, unfortunately it is not ... | |
| Illustrator 8.0 crashes when I try to insert an excel file | 2/20/2008 |
| Q: I recently obtained Adobe Illustrator 8.0 and operate with Windows XP; I was trying to put together ... A: You should not bring in the data using copy and paste, even though the help menu suggests it. It can ... | |
| Illustrator CS3 | 2/20/2008 |
| Q: My area type tool is not working (either of them). All other type tools are working fine. Whenever ... A: The "Area Type" tool is deceiving and is kind of a useless tool. It is used to create text inside a ... | |
| AGMLib extension problem | 2/19/2008 |
| Q: I am working with Illustrator 8 of os 9. I can't get the software to run without getting this ... A: If you are missing your Adobe Graphics Manager Library file, you will have to reinstall your ... | |
| Tire Tracks/Illustrator CS2/3 | 2/18/2008 |
| Q: I am working on a document that was created in CS3 and I have CS2. When I opened the document it ... A: Blending and any rasterized effects do not translate clean into CS2. It could be that they ran some ... | |
| pb resizing when selecting image or text! | 2/15/2008 |
| Q: a problem had occurred but not sure it happened and can't get back. Before i start i have to say i ... A: Don't panic. The answer is really easy. You accidentally hid your edges. Go to View>Show Edges and ... | |
| Illustrator CS2 | 2/15/2008 |
| Q: I am proficient in Illustrator. Can my PC files be opened in Coral Draw and transfered back to ... A: Im confused as to what the original file type is, but I will try to answer this. If they are native ... | |
| Toggling through fonts in Illustrator CS3 | 2/13/2008 |
| Q: I've always used Adobe Illustrator on a Windows OS, recently I purchased a Macbook Pro and can't ... A: If you are talking about live preview, where your font changes on your text while you toggle, that ... | |
| Toggling through fonts in Illustrator CS3 | 2/13/2008 |
| Q: I've always used Adobe Illustrator on a Windows OS, recently I purchased a Macbook Pro and can't ... A: First, congrats on installing FontExplorer, you will be very happy with it. Now, to toggle through ... | |
| Printing problem | 2/12/2008 |
| Q: I have a file that was created using Adobe Illustrator 8.0 on a PC. I now own an iMac which has ... A: This isn't really a software problem with Illustrator, but it could be a driver issue with your mac. ... | |
| IllustratorCSand CS2 color differences | 2/11/2008 |
| Q: When I open my CS files in my new CS2 software the colours are totally different. Where do I begin ... A: This is an issue with Color Management. If you have the entire creative suite for both, you should ... | |
| CS3 default font & stroke questions: | 2/11/2008 |
| Q: Kevin, Thank you for your recent, prompt answer regarding CS3 font and stroke defaults questions. ... A: Youre not being difficult. The default stroke has gone away since they recoded the application. You ... | |
| CS3 export to SWF pixelated | 2/8/2008 |
| Q: I am trying to export some icons to SWF files and they are not coming out correctly. If I use a ... A: These are not bugs, gradients are rasterized effects. You need to go to Effects>Document Effects ... | |
| Illustrator layers | 2/7/2008 |
| Q: I am a little confused. I have been working on a file in Illustrator 10. All layers in this ... A: No there is no way to set this up with transparency from the start. Toggling the view or going to ... | |
| Portfolio - confusion on best way to present | 2/7/2008 |
| Q: Kevin, Thank you for taking my question. I am trying to put together a very well appearing ... A: You have the right idea. You would place the images into Illustrator and do all the text work in ... | |
| Illustrator layers | 2/7/2008 |
| Q: I am a little confused. I have been working on a file in Illustrator 10. All layers in this ... A: If you are just looking to change your document to show the familiar grid pattern representing ... | |
| problems printing onto a Roland VP-300 directly from Adobe Illustrator 9 | 2/6/2008 |
| Q: I run a sign/decal shop in Canada and was lucky enough to get all of my computer software and ... A: Check the Roland website for any patches or printer firmware updates that work specifically with ... | |
| Drop shadows and flattening layers | 2/5/2008 |
| Q: I have a three layer design: one image layer, and two text layers. I have applied strokes and drop ... A: KC - Im sorry you think that I reiterated the answer, but if you take the steps I outlined, you can ... | |
| Re: Illustrator crashes | 2/4/2008 |
| Q: I was wondering if you could enlighten me on something. We have recently upgraded from CS2 to 3. ... A: Helen, I would keep your color setting on NA General Purpose 2. Check to see if you have the ... | |
| Re: Illustrator crashes | 2/4/2008 |
| Q: I was wondering if you could enlighten me on something. We have recently upgraded from CS2 to 3. ... A: The issue is that when you print to your printer, which I am assuming is an inkjet, your colors and ... | |
| Expand Appearance | 2/3/2008 |
| Q: I am using Adobe 10, and am trying to expand the appearance of a placed image so I can take the ... A: The only option you have is in CS2 and CS3 is to run the new "Live Trace" command which will convert ... | |
| Illustrator to AutoCAD | 2/3/2008 |
| Q: I am trying to get drawings into AutoCAD 2000 from Freehand 10. FIRST- From looking around it ... A: First, you should be able to open your Freehand 10 document directly into CS3 without going through ... | |
| Illustrator 10 clipping path "ghost" | 2/2/2008 |
| Q: I made a clipping path in the shape of a triangle in Illustrator 10. I did this because I didn't ... A: I tried to recreate your problem, but every time I made this, I didn't get a ghost. If it doesn't ... | |
| label printing in Pantone 2 color spot | 2/1/2008 |
| Q: I am a small winemaker and we have a label designed in Illustrator. The printer says it is 4-color ... A: You need to load up the Pantone swatches and assign them. Go to your swatches palette option tab, ... | |
| filling an object with a scanned photo | 1/31/2008 |
| Q: I am very new to Illustrator, so please forgive the simplistic question. I want to create line ... A: This can be done in three easy steps. One, place your image. Two, draw your shape over the image ... | |
| CS3 default font and stroke weight | 1/31/2008 |
| Q: I am unable to change the default font from Myriad 12 pt. to Arial 8 pt, and I find that I cannot ... A: You can change the font default by changing the startup document settings in Illustrator (see ... | |
| memory issue with CS3 | 1/31/2008 |
| Q: Kevin, I saw your response about the memory issues with CS3 and viewing the document as 72 dpi ... A: Adobe recommends 1GB of "dedicated" RAM. In reality, you'd be surprised at how much RAM other ... | |
| memory issue with CS3 | 1/30/2008 |
| Q: Kevin, I saw your response about the memory issues with CS3 and viewing the document as 72 dpi ... A: First, its nice to see that someone actually read responses before asking the same question. Thank ... | |
| scallop shape with illustrator 9.0 | 1/30/2008 |
| Q: boy, I'm really hoping you can help me - I'm so stuck on this. I'm trying to find out how you can ... A: I would use the pen tool to create a scallop shape. There is no scallop shape tool, though you could ... | |
| printing issues with illustrator cs3 | 1/29/2008 |
| Q: i have just installed leopard os x 10.5.1 on my mac and updated to illustrator cs3. ever since ... A: What printer are you using, it could be a compatibility issue with your printer that needs a driver ... | |
| printing issues with illustrator cs3 | 1/29/2008 |
| Q: i have just installed leopard os x 10.5.1 on my mac and updated to illustrator cs3. ever since ... A: Unfortunately the forums are right. There are problems with CS3 and Leopard. Both Adobe and Apple ... | |
| 1/29/2008 | |
| Q: I have a massive big long chart about 10m long. how to create such long PDF with Illustrator CS3 ... A: This is easy, just go to File>Save As>Adobe Illustrator PDF. Just to warn you a 10m is going to take ... | |
| Illustrator file to a PDF | 1/28/2008 |
| Q: I am working on a project using Adobe Illustrator and photoshop. I am working with graphics and ... A: First, how small are your Photoshop files? They can add up. Whenever you embed an image into ... | |
| page tiling doesn't center print on paper | 1/28/2008 |
| Q: Kevin, I have Illustrator 8.0. I am doing a church bulletin in landscape. On the inside page the ... A: This is a common mistake. You should make your margins equally on both sides to start. Your printer ... | |
| Illustrator: Importing istockphoto vector image into a shape | 1/28/2008 |
| Q: "I have a rectangle vector image from istockphoto (#3808211)....I want to place it into a circle, ... A: You will need to make a clipping path. First place the image into Illustrator. Next draw the ... | |
| LaserJet Color Seps with AI CS3 | 1/26/2008 |
| Q: I'm trying to make Spot-Color Seps using Adobe Illustrator CS3 and print them on my (Postscript)HP ... A: I have the same printer and I have no problems outputting separations to my 3015. Sounds silly but ... | |
| Expand Appearance | 1/24/2008 |
| Q: I am using Adobe 10, and am trying to expand the appearance of a placed image so I can take the ... A: You can "expand" the placed object by selecting the layer in the layers palette, right clicking on ... | |
| illustrator | 1/23/2008 |
| Q: what is the best set up in illustrator (color settings) to print out color prrofs for proofing? The ... A: First set up your color management through Bridge if possible (this will coordinate with other Adobe ... | |
| Illustrator tool bug | 1/23/2008 |
| Q: I am experiencing a problem with several adobe CS3 illustrator tools that wont constrain (while ... A: Are you running Leopard on your mac? If so, there is a known bug with the constraints but I have not ... | |
| illustrator | 1/22/2008 |
| Q: I just asked the question about color difference when printing out a proof. If it appears off when ... A: Yes you will have the same issue at a printer. Illustrator does not do a good job on drop shadows, ... | |
| illustrator | 1/22/2008 |
| Q: when I create a document in illustrator, and place an item example a logo with a background (and ... A: The issue is probably color spaces. Make sure your illustrator file is set up with the same, (CMYK ... | |
| Illustrator CS3 memory error | 1/22/2008 |
| Q: We are using AI CS3 on a XP machine with 3 gig of RAM. We have a 22x28 image that is fairly ... A: I have experienced this problem with my Illustrator and it really has to do with the complexity of ... | |
| Illustrator CS vs 9 | 1/20/2008 |
| Q: Is there any posibility to run multiple versions of Illustrator on the same PC computer - like 9 AND ... A: Unfortunately, it is difficult to do on a PC. You would need to relocate all the resource files ... | |
| printing business cards | 1/19/2008 |
| Q: Several months ago I hired someone to do some graphics for me (brochures and business cards) in ... A: The PDF files you have is actually able to be opened in Adobe Illustrator. First you will need to ... | |
| Adobe Illustrator versions | 1/19/2008 |
| Q: which Adobe Illustrator version will be better for old Intel Celeron PC (2,6GHz, 512MB RAM): version ... A: Unfortunately, the requirements you gave for Version 8 is for Mac, not PC. Which if that is the ... | |
| Transperent parts in illustrator | 1/16/2008 |
| Q: I have a vectored image that I created in illustrator for a t-shirt design for uni. It is to be ... A: There is a very easy solution to your problem. When you go to print, tell your screen printer to not ... | |
| One more thing, Kevin | 1/11/2008 |
| Q: Kevin. AI 10 still won't uninstall despite my taking all the steps you advised. I tried to "modify" ... A: Unfortunately, this sounds like a windows error. Once you have gone through the steps I outlined, ... | |
| Can't view text | 1/10/2008 |
| Q: I am using Illustrator CS2 on window xp. For some reasons I cannot view what I am typing. All I ... A: Unfortunately, Im at a loss as to why you would have this problem as long as the font hasn't been ... | |
| Can't view text | 1/10/2008 |
| Q: I am using Illustrator CS2 on window xp. For some reasons I cannot view what I am typing. All I ... A: This sounds like a font issue. Try changing your font to a basic system font. Also make sure you ... | |
| ILLUSTRATOR QUITTING WHEN I USE PATHFINDER | 1/10/2008 |
| Q: Kevin ... I am using Illustrator 10.0 on Mac OSX 10.2.8. I had not been experiencing any problems ... A: I have checked into this and I am wondering if you had run any software updates or anything else ... | |
| Illustrator 10 | 1/9/2008 |
| Q: Kevin, I have AI10. The Layers window would not open. I decided to uninstall AI and reinstall ... A: I am assuming you are using a PC with this problem. You need to manually uninstall some aspects of ... | |
| All CS2 products quit | 1/7/2008 |
| Q: I am trying to use illustrator, which worked for a while, then stopped. I have a Dell PC with ... A: Unfortunately, CS2 is not compatible with Windows Vista. The official company line from Adobe is ... | |
| adobe illustrator cs3 classroom in a box | 1/4/2008 |
| Q: Can i use the cs3 version training with my CS2 software? A: If you are asking if the CS3 classroom in a box will translate to CS2, the answer is yes and no. ... | |
| Can't save illustration | 1/3/2008 |
| Q: I recently upgraded to a new G5 powermac with Intel and leopard installed and I had to reinstall ... A: The easiest way is to copy everything onto a new document and resave it. It sounds silly but also ... | |
| Importing fonts in Illustrator CS | 1/2/2008 |
| Q: I am having trouble opening designs with certain fonts on another computer. One computer has an ... A: The font issue has nothing to do with illustrator at all. The font is not loaded on the other ... | |
| clipping mask issue | 12/28/2007 |
| Q: I wonder if there's any way to get rid of the invisible outlines of art that's been inserted into ... A: You will always be able to see the outlines of the artwork even with a clipping mask applied. This ... | |
| illustrator | 12/27/2007 |
| Q: after I right click on my pdf file;I navigate too the 'open with' menu and I'm unable too add ... A: It sounds like your pdf file was saved by another application besides illustrator where you do not ... | |
| Logo | 12/20/2007 |
| Q: I have designed my logo in illustrator. In the design I have used the scroll pen to draw a set of 5 ... A: First you need to go under effect, document effect raster settings and set your resolution to 300 ... | |
| Illustrator Outline | 12/19/2007 |
| Q: I've been trying to do this for a while now. I need to take an object with an outline and convert ... A: Thats ok. Select your text, and create outlines so you have a shape with a 2pt stroke. Then while ... | |
| illustrator | 12/16/2007 |
| Q: i made a shadow behind an object by hand. bascially i took a rectangle and blurred it and made the ... A: For a drop shadow, use the drop shadow effect under the effects menu>stylize. You can apply the same ... | |
| printing seps | 12/15/2007 |
| Q: Is there no way to print individual color plates from CS2 using Windows XP? I have an Epson inkjet ... A: Postscript or not, you should be able to choose "Host-Based Separations" under the output options ... | |
Adobe Illustrator
Kevin Stohlmeyer
Top Expert on this page
Expertise
I am an Adobe Certified Instructor. I can answer all your questions about Adobe Illustrator version 8 through the new Adobe CS5 versions.
Experience
I am an Adobe Certified Instructor for Adobe Illustrator and have been teaching this application to college students for the past 6 years. I now teach this as a corporate instructor.
Organizations
Milwaukee Adobe Users Group
National Association of Photoshop Professionals
C2 Graphics Productivity Solutions
Education/Credentials
BA - Graphic Design
Adobe Certified Instructor - Illustrator
Adobe Community Professional
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