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Adobe Illustrator/All tools and other windows disappeared
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Question
Hello!
All my tools and other little windows disappeared in my Illustrator CS.
They don't even appear in the window options.
I am working on a mac book pro with leopard (in case that info is of any importance)
The program suddenly quit and ever since whenever I start the program I have no more little work windows showing up.
Can you please help in any way??? I would be so grateful!!!
Best,
Doris
Hi Doris,
Whenever you have disappearing windows or tools, it's time to reset your preferences.
To do this,
1 - QUIT AI
2 - Locate the file on your machine named AIprefs and delete it.
3 - Restart AI - that file will be created again
You will now have to set your preferences again in Edit > Preferences.
Let me know if that worked for you!
-Amy
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Questioner's Rating
| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Thanks so much! | ||
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Adobe Illustrator
Amy
Expertise
I can help troubleshoot your Illustrator 9 through CS3 (and most CS4) problems and suggest the best way to get the results you need. Although I can help with some installation issues, my forte is prepress and how to use the tools and functions in the application itself.
Experience
I've been a graphic artist for over 20 years. Oh my God, 20 years.
Education/Credentials
Bachelor of Fine Arts
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