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Adobe InDesign/corruption when printing to Phaser 7760

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Expert: Ken Black - 11/18/2008


Question
Having trouble with file corruption when printing to a phaser 7760 from indesign.  The files range in size from 200mb to 30mb and are an intermittent problem.  If you change the file to a pdf the same issue is present.

Answer
Hi Kylie,

Have you tried printing to a different printer?
What kind of corruption? Does it print at all, or does it print just lines of code?

Check the Xerox website for any updated drivers or printer descriptions.

Your problem could be in a corrupt font which will send bad postscript information to the printer.

Do you use any font managing software?

.eps files can also corrupt and cause problems, check and resave any of those if you are using any.

Thanks,

Ken Black

www.bestprintingonline.com

Adobe InDesign

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Ken Black

Expertise

With over 20 years experience in graphic arts as well as working as a preflight and prepress technician for Best Printing Online, I can answer any questions relating to graphic design and printing. This includes but is not limited to Adobe Indesign, Illustrator, Photoshop, Quark Xpress and just about any other graphics related software.

Experience

Currently employed by Best Printing Online, I have been working as a graphic designer and printing professional for over 20 years. My experiences range from original design work including layout, illustration and photography to prepress production and troubleshooting. I have done consulting and training for some of the smallest print shops to the largest design agencies and printers in the industry.

Education/Credentials
Occupational Certificate in Darkroom and Printing Technologies from back when light tables and contacting frames were cool. Attended McHenry County College, Columbia College Chicago and Northern Illinois University and strive to attain new knowledge in this field wherever it may be hiding.

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