Expert: Candice Anderson - 1/9/2009

Question
QUESTION: When I print my CS2 indesign (and illustrator) docs. on my non-ps printer, the lower right quarter of the page does not print.  I know this is a simple solution but I cannot figure it out.  What print set-up am I doing wrong?

ANSWER: go to print
press set up on the right
choose the center option, towards the bottom.

Try this and ask again if that doesn't work, this works for both programs.

:)

---------- FOLLOW-UP ----------

QUESTION: Sorry to say, but this didn't work.  The bottom right quarter on of the page is not printing.  Thank you.

ANSWER: hmmm...ok, what size is your document, maybe there's something there... and what is your printer?

in the mean time, try exporting it as a .pdf and print. It's a pain, but that should do the trick.

---------- FOLLOW-UP ----------

QUESTION: the paper is 8.5 x 11 and the printer is a wireless hp.  I have been doing the pdf thing, which works but I can't figure out why this isn't working.  Thank you for helping.

Answer
ok, this is going to sound so odd. Are you on a MAC? I ask because I can't print color for some odd reason on my mac, and it think that there are some bugs with printers and indesign, especially if you can print from pdf. Try updating everything. If not, that's about all I have and google doesn't have anything about it.

:)