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Question
I edited some JPEG images and saved them. When I tried to open them I got the following message:
COULD NOT COMPLETE YOUR REQUEST BECAUSE OF A PROBLEM PARSING THE JPEG DATA.
The images would not open. HELP!
Hi Bruce,
Your file is corrupted. This happened for one of two reasons, either your app crashed while saving which means there is an unexpected end of file, or the file corrupted while saving.
I have had students run into this issue when they saved because they changed the extension (.jpg) by hand and had not actually changed the file format. This causes PS to choke when it tries to open the files because it may not be a real jpg file but a tif or psd, but the extension is telling it to open as a jpg.
Double check your original files and see what format they were in and what you may have saved them as. Unfortunately if you overwrote your original files, the only thing you can try to do is open through PS and in the open window change the format of the file to something else other than jpg.
Thanks
Kevin
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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Thank you Kevin! I didn't change the extension when saving the files so I don't know what happened. I did open the files in Windows Explorer(Picture and Fax Viewer) and added a letter to the name and saved the file without changing the extension. The files will now open in PS. I have reopened and edited picture files again today and saved them and they still will not open. Go figure! Bruce | ||
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Answers by Expert:
Kevin Stohlmeyer
Expertise
I am an Adobe Certified Instructor and also an Adobe Community Professional. I can answer your questions about Adobe Photoshop 8 through the new CS5 Extended versions.
Experience
I am an Adobe Certified Instructor for Adobe Photoshop and have been teaching the application to college students for the past 10 years. I am also only one of 15 Adobe Community Professionals for Adobe Photoshop.
Organizations
Milwaukee Adobe User Group,
National Association of Photoshop Professionals,
C2 Graphics Productivity Solutions,
Publications
Create Magazine
Adobe.com
Education/Credentials
BA - Graphic Design
Adobe Certified Instructor - Photoshop and Illustrator
Adobe Community Professional - Photoshop
Awards and Honors
Runner-Up Layers Magazine Design Contest
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