Expert: Kevin Stohlmeyer - 3/23/2008

Question
I have Photoshop CS 8.0 I've tried  to install maybe 30 different times only to get the same error:

Component Transfer Error
Component: PDF Support for Asian Languages
File Group: Font Base
File: C:\Program Files\Common Files\Adobe\Fonts\
Error: Access is Denied
Setup will be aborted now.
[ OK ]


Answer
Hi PS,

Access is Denied is a common error which means you do not have privileges to install software and is not allowing you to write components into supporting folders. You will need administrator access before installing.

If you are the administrator, and are logged in properly, make sure you have all virus software disabled before you install. Some software denies you access to sensitive folders while installing.

Thanks

Kevin