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Adobe Photoshop/Problem opening saved jpg images
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Question
Hello,
I have a problem reopening jpg or tif files in CS3. After editing and saving, then trying to reopen I get "Cannot complete your request because of a programing error." I make sure the extention matches the drop down menu when saving. The file opens fine in Win Picture viewer, but not in CS3. This is only on my desktop. My laptop still works fine. Please help! Kirk
Hi Kirk
I've heard of this problem in CS2 where it was a meta-data problem.
The solution was to select all, copy>merged, file>new and paste then save. This would strip out the outlaw meta data.
In CS3 it may be a corrupted file on your desktop. Try a font utility to weed out any corrupt fonts, re-install your printer drivers or re-install Photoshop.
Hope this helps,
Glen Demers
Adobe Certified Expert, Photoshop 7
Prepress Technician, Best Printing Online
www.bestprintingonline.com
For more Photoshop tips please visit our help pages <a href="http://www.bestprintingonline.com/photoshop.htm">here</a>
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Answers by Expert:
Glen Demers
Expertise
I am an Adobe Certified Expert in Photoshop 7 and can answer any questions dealing with images for print; resolution, color correction, color space, sharpening and retouching. I am a prepress technician for Best Printing Online and if you want to know how to prepare your image for offset reproduction, I can help.
Experience
I've been working in the prepress aspect of printing for 25 years and am currently a prepress technician for Best Printing Online
I've worked with Photoshop since 1994 and have used all versions from 3 to CS3. I'm an ACE (Adobe certified expert) in Photoshop 7.0
Education/Credentials
I graduated High School and took 1 year of College level offset printing course. I've attended 2 Photoshop World conferences and taken numerous seminars pertaining to Photoshop and the print industry.
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