You are here:

Adobe Photoshop/shuts down when saving scanned image

Advertisement


Question
I am working with Adobe Photoshop 7.0 on a Mac running version 10.4.11
scanning with a Canon  Pixma MP160.  I am scanning thru Adobe then saving to
my hard drive. At every 3rd document, Adobe shuts down unexpectedly while
trying to save the scanned document. Can you help me?

Answer
My guess is that you have a new printer/scanner on a old old photoshop running on a fairly new OS. And/or you're not updated.


Update your drivers, your photoshop, and your mac. This will probably do it. You might want to consider going to at least CS2. I love 7 but 7 was built for a smaller monster of a computer.

Adobe Photoshop

All Answers


Answers by Expert:


Ask Experts

Volunteer


Candice Anderson

Expertise

I have been working on graphic design and advertising since '02. I will do my best to answer your question.

Experience

VCU Adcenter A PR Firm A freelance operation A Master's in Art Direction A lot of Coca Cola to keep me awake.

©2012 About.com, a part of The New York Times Company. All rights reserved.