Expert: Glen Demers - 8/28/2009

Question
QUESTION: Hello Glen. I asked this question of another expert here, that person could not answer - no explanation as to why. Because this occurs while using Photoshop, I thought this might me a Photoshop issue but now I'm not so sure. Please read and let me know if you think it's more of a Windows issue rather than Photoshop. Thanks in advance.

"My job requires that I take hundreds of pictures weekly of the products we sell. When offloading, I use Photoshop 7 because I can manipulate the images one at a time, and save it with its correct model name.

So, when I attach the camera to my PC, I have it set up to launch Photoshop. I then have to navigate to the pictures on the camera by doing File-->Open. After I do my editing to that picture, I go to File--Save As and the default folder is a BRAND NEW folder created in Temporary Internet Files-->Content.IE5-->(a bunch of numbers and letters). I then have to navigate to where I want to save this picture, and THEN navigate back to the camera, open the next picture and again, when I do Save As, it creates ANOTHER new folder in Content.IE5. Is there a way to stop this? Also, it seems when too many new folders with these files in them are created, when I try to save "one more picture", it starts to open the Content.IE5 folder and something happens where Photoshop just quits, like it's overloaded with these temp files. I'm not even online at the time, so how is it that temporary internet files are being created. Oh, and I can go to that folder and open those temp files and it's the picture I've just taken, so in essence, the picture is saved twice, once as the temp file and once as the named file.

What's going on here? Thanks in advance for any help.

Deanna

P.S. I don't want to do batch processing because it doesn't identify each picture by name. I have to go to that folder where all the pictures offloaded, open each one, manipulate it and save it AGAIN where it should be saved. I like navigating back and forth between the camera and the pc and edit and save on the fly (only saving the picture once), but find it aggravating when it defaults to the Content.IE5 folder inside Temporary Internet File folder. And what does a temporary internet file have to do with offloading pictures from a camera? Thanks!"

ANSWER: Hi Deanna,

First of all, I work on a Mac since I work in the print industry and this is the platform of choice for graphic designers. It doesn't seem like a good idea to me to be saving your images into a temp folder, I would create a folder for your images on the C drive where it is easily accessible and navigate to this folder when you do a "Save as..."

I don't know why it defaults to the IE5 folder, not knowing what system you have or what software was installed with your camera. You should delete all the .tmp files from your computer to free up disk space. Photoshop may quit if you try opening too many images and don't have enough disk space, but if you are opening and saving images one at a time the unexpected quits may be a system problem.

Hope this helps,
Glen Demers
Adobe Certified Expert, Photoshop 7
Prepress Technician, Best Printing Online
www.bestprintingonline.com

For more Photoshop tips please visit our help pages here: http://www.bestprintingonline.com/photoshop.htm

---------- FOLLOW-UP ----------

QUESTION: Hi Glen. Thanks for replying. Actually, I'm not saving them to a temp folder. My intent is, after retouching the photo, to navigate to a directory on our server and save the image there. So I am navigating back and forth between the camera and the directory.

What's happening is, that when I open a picture stored on the camera, edit it, navigate to the server and save it, a temp folder with a file in it is actually created by the system (a random series of numbers and letters). I say this because after I save the pic, close the pic, and hit File-->Open, there's the temp folder with the new temp file.... it did it on its own. Like there's this little "elf" creating these temp folders with files in them. So it's stored once manually by me on the server, and once on my PC as a (mystery) temp file... suffice it to say, here's another PC quirk that would never happen with a Mac. I grew up on Mac, but forced to use a PC at work.

Anyway, thanks for trying to answer.

Deanna

Answer
Hi Deanna,

Apparently the PC doesn't like to go from Camera to server and even thought the image is stored in Photoshop while you are editing it, the system is creating a temp file for you. InDesign does the same thing, but it deletes them automatically when you close the document.

Just grin and delete the temp files when you're done.

Glen