Expert: Glen Demers - 8/12/2009

Question
 hi , im a matte painter and im facing a problem concerning photoshop . i was working on a psd. file and after finishing my wrk i press ctrl+s to save it but unfortunately in the middle of the saving process the c.p.u. has been turned off because of the u.p.s fault
after restarting the system ,i try to open my same psd file but i got an error msg. ( could not complete your request because the file is not compatible with this version of photoshop). im using photoshop cs4. plz let me konow if there is any
possibility to get my data back .even as jpeg file.. i worked so hard on that project. thnx   ... and srry for my bad english

Answer
Hi Farzan,

This is why I'm a big advocate of working on a copy of your file. You may have a temp file on your system that was created when you did the save, otherwise you are out of luck - the file is corrupted.

On large files you should not only save often but use the "Save As..." command to save copies and not overwrite your working file each time.

Sorry for the bad news,
Glen Demers
Adobe Certified Expert, Photoshop 7
Prepress Technician, Best Printing Online
www.bestprintingonline.com

For more Photoshop tips please visit our help pages here: http://www.bestprintingonline.com/photoshop.htm