Adobe Photoshop/image sizing

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Expert: - 9/16/2009


Question
Hi, I produced a 20"x30" image in photoshop elements.  I flattened the image and saved it as a jpeg and sent it off to Staples to be printed. When they went to print they said it was an 8 1/2 x 11.  What did I do wrong?  Thanks!

Answer
Hi Tracey,

Your 20 x 30 inch image would not proportionally fit on 8.5 x 11.

They probably need a higher resolution image to print at that size. Find out what their resolution requirements are for their printer and makes sure your image is at least that.
You also may be able to have them enlarge the image to the size required.

for a detailed explanation of resolution go here: http://www.bestprintingonline.com/resolution.htm

Hope this helps,
Glen Demers
Adobe Certified Expert, Photoshop 7
Prepress Technician, Best Printing Online
www.bestprintingonline.com

For more Photoshop tips please visit our help pages here: http://www.bestprintingonline.com/photoshop.htm

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Glen Demers

Expertise

I am an Adobe Certified Expert in Photoshop 7 and can answer any questions dealing with images for print; resolution, color correction, color space, sharpening and retouching. I am a prepress technician for Best Printing Online and if you want to know how to prepare your image for offset reproduction, I can help.

Experience

I've been working in the prepress aspect of printing for 25 years and am currently a prepress technician for Best Printing Online
I've worked with Photoshop since 1994 and have used all versions from 3 to CS3. I'm an ACE (Adobe certified expert) in Photoshop 7.0

Education/Credentials
I graduated High School and took 1 year of College level offset printing course. I've attended 2 Photoshop World conferences and taken numerous seminars pertaining to Photoshop and the print industry.

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