Expert: Kevin Stohlmeyer - 5/5/2010

Question
QUESTION: I have windows 7. I just installed adobe photoshop. When I try to run it it gives message that I should change my screen resolution to 800x600. My current resolution is 1024x576 and it can be reduced but not to 800x600. What should I do?

ANSWER: Hi Ashraf,

I need to know what version of Photoshop you are running on Windows 7.

Thanks

Kevin


---------- FOLLOW-UP ----------

QUESTION: Hi Kavin,
It is Adobe Deluxe home edition 4.0.
waiting for your help.

Ashraf.

Answer
Hi Ashraf,

Sorry if my answer wasn't clear before. The issue is not reducing the resolution, rather the issue is you are currently using an incompatible size for Deluxe Home.

Since you are currently set to 1024 x 576, the closest resolution Deluxe recognized was 800 x 600. Changing it to 1024 x 768 would increase your size but also bring it into a recognizable setup for Deluxe Home and resolve the issue.

Thanks

Kevin