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Adobe Photoshop/Photoshop CS6 Extended oil filter

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Question
I am currently trying to apply the oil filter to a photo. I am working on a HP 2000 Notebook PC (64-bit). After making my adjustments and clicking 'apply', my picture has red & blue color blocks and the picture looks like it has been shifted into those blocks. I researched this issue on the internet, and I thought it might be a video card driver issue, so I updated that, with no results. I can send you a copy of the pic if that might help, as I know my description is probably very confusing. Any advice will be much appreciated. Thanks!!

Answer
Hi Kim,

Quick question, then a couple of things I need you to do.

First, what OS are you running? XP, Vista, Win 7?

Next, to narrow this down, I need you to try a couple of things. First, try the same filter on a different photo and see if the image shifts like this one. If it doesn't then we know its something with your image and not your computer or Photoshop.

Second I want you to reset your Photoshop prefs (hold ctrl+alt+shift) when you first start up the app before the startup screen launches. It will ask if you want to discard the preferences. Then open your file and run the filter and see if it shifts again. Do not change any of the settings in Photoshop or the filter dialog box. Just run the default settings.

Let me know your OS and the results of these actions and then we can take some steps to fix this.

Thanks!

Kevin

Adobe Photoshop

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Kevin Stohlmeyer

Expertise

I am an Adobe Certified Instructor, Adobe Community Professional and Adobe Freelance Professional. I travel nationally speaking on Adobe Creative Suite applications, including Illustrator and design. I can answer questions about Adobe Illustrator version CS1 through the all-new Creative Cloud.

Experience

I am an Adobe Certified Instructor for Adobe Photoshop and have been teaching this software in college/higher education and for an Adobe Authorized Training Center since 2000. I have been an active user of Adobe Photoshop as a professional graphic designer and retoucher since 1994. I also am a published author for Adobe Inspire Magazine, writing articles on Creative Suite applications including Photoshop, Illustrator and the Adobe Touch apps.

Organizations
Adobe Freelancers Program Adobe Influencers Program Milwaukee Adobe Users Group AIGA National Association of Photoshop Professionals C2 Graphics Productivity Solutions

Publications
Adobe Inspire Magazine Adobe.com Photoshop User Magazine Layers Magazine

Education/Credentials
BA - Graphic Design Adobe Certified Instructor - Photoshop, Illustrator, InDesign, Acrobat Adobe Community Professional - Adobe Creative Suite

Awards and Honors
Member, Adobe Influencers Program and Adobe Freelancer Member Spotlight, National Association of Photoshop Professionals, November 2011 Runner-Up, The Next Adobe Photoshop Evangelist contest, 2010, 2011 Runner-Up Layers Magazine Design Contest

Past/Present Clients
Harley Davidson, Reader's Digest, GE Medical Division, Kohl's Corporate, Bon-Ton/Boston Stores, Cramer-Krasselt, Marquette University, AIGA, Mattel/American Girl, Photoshop World

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