Expert: Candice Anderson - 11/20/2006

Question
Hi Candice,
I have a big problem! All my photos (jpeg)are not possible to open anymore. Dosen't matter what software I use.... All I get is this error message "invalid jpeg marker" Do you know how to recover/open these images? Is there any software that recover jpeg files?

Thanks! :-)

Answer
hey there,

eeee...I'm not sure...after looking at a couple of blogs, heres what I can diagnose ;)

1. Do you have newer computer than the photos?  try opening the jpegs on an older computer and maybe saving them again if that works.

2. is the extension .jpeg or anything at all?  Sometimes try just renaming the file with that .jpg at the end of it.

good luck :)