Expert: LizaL - 9/25/2005

Question
I am working on a picture with a few layers..one layer I used the bevel/emboss effect. When i go to save my project to jpeg, my effects i had disapear. Also when i try to merge layers..the effects disapear also, not sure what i'm doing wrong. I want to be able to save the image to a jpeg without losing the effects i've made to it.
using Photoshop 7.0

Answer
Is there any way you can send me this picture? I'd like to try this for myself, as otherwise, it's hard for me to figure out what's going on. I've never heard of this happening, and can't find any related info online as to this problem, either.

A few questions:

-- Are you doing just a straight Save As to JPEG, or are you using Save for Web?

-- Have you tried any of the other layer-merging commands such as Flatten Image or Merge Visible? If so, do you get the same results?

-- Has this just started happening, or have things always been like this? If it's a new problem, have you installed any other software recently?

-- Have you tried any other layer effects, and if so, do they remain or disappear when you save as JPEG?

-- Is it only the JPEG format where you notice things disappearing after the save?

It's very possible it's your installation of Photoshop isn't correct, and you might need to reinstall. My guess is that somehow the compression routine for JPEG is messing up your effects.

But if it's at all possible, please email a small version of the photo to lizal@little-works.com and I'll take a look at it.

Thanks,

Lisa