Expert: Jan Eskes - 5/11/2007

Question
hi. i hav tried loading my new morrowind game onto the computer and it all goes ok untill i try and play the game. as soon as i click on the "PLAY" button, it says sorry windows has encountered a problem. And says would i like to send an error report. i wont be able to do that because the computer is not linked to the internet..... im stuck for ideas and would like any advice possible on what to do, its really begginning to annoy me now that i cant play it.
please rely with a solution if possible
see ya later, Joe

Answer
Joe,
 I would completely uninstall Morrowind, make sure ALL folders are deleted (very important that all folders are deleted), shut your computer down, restart, turn off all your virus protection software and then reinstall. Sometimes a glitch happens when you install Morrowind and it loops back on itself. That should clear it up. If it doesn’t, you will need to contact Bethesda SoftWorks. Good luck with it, this is still one of my favorite games.

Jan