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Question
what are the benefits of new communication system for passenger.
1.broadband for surfing the net.
2.sms.
3.phones.

Answer
We are entering the age of ubiquitous computing.  . Broadband communication has helped companies manage a telecommuting workforce (work-at-home).The always connected traveler can be more productive during their flights with communication options such as wireless Internet. In the US SMS has not caught on as a business tool as most travelers use their smartphones or Blackberries for email communication.  SMS is being adoption in the US by the younger generation (Gen Z). In other parts of the world (Europe, Asia) SMS is part of the business person's communication tool kit.   If you would like to learn more about the world of wireless communication, I suggest you read the book "Smart Mobs" by Howard Reingold.  

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Norman L. Rose

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Travel Tech Consulting, Inc. http://www.traveltechnology.com is an independent consulting firm specializing in emerging technology that impacts the travel industry. In addition to working with travel and technology firms on marketing and procurement strategies, http://www.traveltechnology.com/clients.html , Travel Tech Consulting Inc. publishes research on various travel related technology topics.

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Past/Present Clients
Partial Client List
Technology Companies: BroadVision, Extensity, Fetch Technologies, ImaginOn, Netscape Communications, Oracle Corporation, PeopleSoft, Peregrine Systems, PointsNorth Digital Technologies/Peragis, Site2, Sun Microsystems

Travel Companies: Carlson Leisure Group, Carlson Wagonlit /WTS, Datalex, Maritz Travel Company, The National Business Travel Association, Perillo Tours, Reed Elsevier/OAG, Rosenbluth International, Sun International Resorts, US Bank, Worldspan, WorldTravel BTI

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