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Air Travel/Questions

SubjectDate AskedExpert
international seat upgrades1/9/2017Roberto Gomes
  Q: I am a seasoned domestic traveler and am used to flying coach. Recently my wife and I have started ...
  A: If you are entitled to an upgrade, your miles will do the work for you. The higher the tier, the ...
Are there air fights with airlines4/10/2016Matthew Smith
  Q: Are there air fights with airlines or charter that fly between North and South Korea?
  A: No. The only way to go from South Korea to North Korea is to go to a third country, like China. It ...
air flight3/3/2016Matthew Smith
  Q: if air flight plane has been cancelled then what I can do I mean will they refund or take me other ...
  A: Generally, an airline will try to put you on the next available flight. For example, if your airline ...
Baggage and security questions9/30/2015Roberto Gomes
  Q: I've got a couple general questions one one you may be able to shed some light on. I know most ...
  A: Lets go by parts: Delta cabin baggage regulations allows: 1 purse, briefcase, camera bag or diaper ...
plane tickets9/14/2015Roberto Gomes
  Q: .i have to book travel with an airline from maine to Mississippi. could you please tell me, in order ...
  A: I don't answer questions regarding best fares, but the sooner you buy it more chances you have to ...
Air travel questions4/6/2015Roberto Gomes
  Q: I'm taking a trip in a few weeks and I haven't flown in a few years. I'm curious about a few things ...
  A: Please see answers below: Medications - passengers are allowed to bring medications in pill or ...
Exiting the US and Passport Control/Immigration11/26/2014Roberto Gomes
  Q: If a foreign national is leaving the US on a private jet, does he still have to clear ...
  A: There is a rule issued by the U.S. Customs and Border Protection which published the Advance ...
Gain/Loss of Time on Flights9/20/2014Roberto Gomes
  Q: I'm not a seasoned traveller by any means but I just wanted to know how do people know what time ...
  A: When itineraries show the expression +1 it means that you be arriving on your destination on the ...
Travel to Cuba7/14/2014Roberto Gomes
  Q: Is it possible for americans to travel to Cuba ?
  A: According to the latest info published by the Department of State, tourist travel to Cuba is ...
Searching reservations2/18/2014Roberto Gomes
  Q: Is it legal to call airlines to ask if and/or when someone has a reservation? I know someone who ...
  A: Airlines do not disclose such type of information to protect the privacy of its customers. There is ...
Buying a plane ticket for my Canadian friend1/7/2014Roberto Gomes
  Q: I am an American citizen. I want to buy a plane ticket for my Canadian friend to come see me. She ...
  A: Normally there is no problem doing that, although some websites/airlines request that the credit ...
Let's try this again10/7/2013Roberto Gomes
  Q: My question and your answer: I am an expert in another category for almost six years. I have ...
  A: Airlines regulate the dimensions of the bags allowed to be carried on board. Normally the linear ...
pregnancy travel in airline6/4/2013Matthew Smith
  Q: My wife have pregnancy at correct 7 months at 27August 2013.we want to travel at 24 Aug 2013 from ...
  A: Only your wife's obstetrician can allow her to fly. Usually an airline will not allow a woman to fly ...
travel to peru: how to know if $200 fees+taxes charged w/ airline ticket include that country's airport or national fee?5/17/2013Roberto Gomes
  Q: I am traveling to Peru on and have been told sometimes before the return flight, the government or ...
  A: From the top of my head I see some of these taxes applied to your journey... U.S. Excise Tax, ...
Why do I have to re-check baggage?5/17/2013Matthew Smith
  Q: I'm flying American Airlines from Oklahoma City to Dallas, then from Dallas to Tokyo. It is all on ...
  A: I've always had to recheck my baggage flying from Tokyo to a US hub before heading to my final US ...
I got a voucher instead of cash with American Airlines5/15/2013Roberto Gomes
  Q: I had to add a flight to my itinerary with American Airlines. Lucky for me the price of the same ...
  A: Airlines only offer cash in case of ticket refunds duly paid by cash. After arriving at the airport ...
Why did I get a voucher instead of cash?5/15/2013Matthew Smith
  Q: I had to add a flight to my itinerary with American Airlines. Lucky for me the price of the same ...
  A: It's been a long time since I was involved with ticketing, but here we go... Airlines offer ...
Boarding at the layover.12/30/2012Matthew Smith
  Q: Is it permissable to board at a layover airport rather than board at the departure airport?
  A: No. In every case I know about, it violates the rules of the ticket contract to board at the layover ...
Connecting US flight11/22/2012Roberto Gomes
  Q: So I just booked a flight travelling from Calgary (YYC) to San Jose del Cabo (SJD) with a 1 hour 20 ...
  A: The standard MCT (Minimum Connecting Time) at the SLC airport applied to your itinerary is one hour. ...
Customs Without Tears :)11/15/2012Roberto Gomes
  Q: Someone I was traveling with bought meat at an airport store in Spain. When we got to Miami, customs ...
  A: The regulations governing meat and meat products are stringent. You may not import fresh, dried or ...
Excessively Long Layover11/9/2012Roberto Gomes
  Q: My father recently purchased a domestic ticket on AA with one layover in Dallas. The flight ...
  A: I don't know which channel your father used to book and buy this ticket and assuming that was ...
Is it cheaper to change a Christmas flight booking when we get closer to the holiday?9/28/2012Matthew Smith
  Q: I have a booking with Lufthansa from San Francisco to Budapest through Munich on December 19 (this ...
  A: I have to admit that I don't know how Luftansa does their pricing. Each company has their own ...
International Travel History8/29/2012Roberto Gomes
  Q: I am currently filling out the e86 form for a position with Homeland Security and need to figure out ...
  A: Since the US does not have an "exit" Immigration and since you're a resident and on the way back the ...
is there a compassion (?) fare7/19/2012Roberto Gomes
  Q: I am a low income disabled person whose sole source of income is social security near Santa Barbara, ...
  A: I'm very sorry but fares and ticketing are not my area of expertise. You will need to call one of ...
Airline boarding7/4/2012Roberto Gomes
  Q: I am an Indian citizen..I am going to kosovo for a tour of30 days. I hv confirmed Turkish airline ...
  A: I don't know why you rated the answer so badly. Which part of it you did not understand? ...
Travel Agency failed to honor the reservation6/22/2012Roberto Gomes
  Q: My son, 10 years old had to travel alone to Europe. I called the Cheapoair and I made the ...
  A: You should send a message to them ...(surprisingly the email address is compliment@cheapoair.com) ...
delayed luggage3/17/2012Roberto Gomes
  Q: I had a miserable experience with Delta yesterday. My 1st flight was delayed, so i missed my ...
  A: I believe you must insist in having your $25 refund since the service charge paid for that was ...
Travel Jeju island S.Korea3/12/2012Matthew Smith
  Q: I am Bunty from New Delhi India.. I am planning a trip to Jeju Island S.Korea.. I has following ...
  A: Bunty, As my profile says, I am not an immigration expert. However, I did a quick check of the ...
Code Share Booking & Seats1/30/2012Roberto Gomes
  Q: I'm booking a trip from Charlotte(CLT) to Sydney(SYD) and have most of my miles with USAirways. I'm ...
  A: If I understood your question, you are looking for a seat using your miles. In this case, you will ...
Best airline ticket fares10/27/2011Matthew Smith
  Q: I am planning a trip to Chihuahua,Mexico from Fort Wayne,IN (round trip) from December 13,2011 to ...
  A: Yes, it's true that Tuesdays are typically cheaper (not Mondays because it's a heavy business travel ...
connecting flights8/31/2011Roberto Gomes
  Q: I'm taking a flight soon and this is the first time I will have a stop over with change of planes. I ...
  A: Make sure that you having both boarding passes for both legs when checkin in at Cleveland. US Air ...
in transit usa- bring commercial goods to canada8/30/2011Roberto Gomes
  Q: I am traveling to Thailand on business with the intent on bringing commercial goods back to Canada ...
  A: Since you'll be transiting the US, the goods won't be staying in the US soil and therefore there is ...
Chainmail Shirt8/16/2011Roberto Gomes
  Q: I'm sure you get asked this a lot, but is chain mail a legal item of apparel for TSA standards? ...
  A: TSA will scan and check your baggage despite of the material. What really will matter to them it is ...
Air fare consolidators8/11/2011K F.
  Q: , Flying to Punta Cana, DR in Jan. 2012. Airfare right now seems high to me. Prices are from $536.00 ...
  A: May I suggest you wait a bit due to the fact that your travels are more than 6 months away. You ...
my pet7/7/2011Roberto Gomes
  Q: i travel to Jamaica every year. we did travel last year we want to travel to Jamaica in DEC 2011 but ...
  A: See on the following links the regulations to import a dog into Jamaica. ...
Continental Airlines Baggage7/2/2011Roberto Gomes
  Q: Our family is going on vacation to hong Kong on July 4th. But were not sure how much baggage we're ...
  A: Continental baggage police is up to two pieces of checked baggage with a maximum weight of 50 pounds ...
Refund6/29/2011Roberto Gomes
  Q: United Airline has taking over $400.00 out of my Bank.When I called them and ask how were they able ...
  A: First of all you'll need to contact your bank and ask them for the proof of such debit. If they can ...
Purchasing r/t ticket originating in Rome6/29/2011Roberto Gomes
  Q: Mr. Gomes...my husband and I are going on a cruise which terminates in Rome. The one way ticket ...
  A: For sure the OW tickets are much higher than the RT ones. If you find a RT fare that you mentioned ...
airport security and kids6/23/2011Roberto Gomes
  Q: I am traveling in 4 days with two toddlers. I am dismayed by the child, toddler and even infant ...
  A: Safety today is a world concern and priority. Irradiation and nude images are a myth that circulates ...
unaccompanied travel6/21/2011Roberto Gomes
  Q: my daughter is a Nigerian and she has a 5yrs accompanied British visa that is still valid. she is ...
  A: You'll need to update her passport since she is 18 now. I tried to locate the Nigeria regulations ...

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Roberto Gomes

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Expertise

General expertise and knowledge of airport procedures related to air travel. Questions concerning baggage and cargo, pets, minors, persons with disabilities, catering, security, weight and balance, airline alliances - codeshare flights and immigration requirements. Top expert on this category with more than 900 questions answered so far (send yours to be the 1,000th). Please do not send questions regarding best fares and airport parking.

Experience

Thirty years of experience in the airline industry implementing alliances, codeshare programs, operational procedures and related training for airport'staff.

Education/Credentials
MBA Logistics, Marketing and Customer Services.

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