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| Rating(1-10) | Knowledgeability = 10 | Clarity of Response = 10 | Politeness = 10 |
| Comment | Wow! Can't thank Robert enough. Lightning response, sensible advice, polite, clear - and he went to the trouble of providing a sample letter, too. Sadly, we couldn't follow the advice fully, because of the absence of a notary in our neck of the woods. But we will use the excellent letter he provided and are confident it will do the trick. Thank you again. A wonderful service, which we will pass on to all our friends. | ||
General expertise and knowledge of airport procedures related to air travel. Questions concerning baggage and cargo, pets, minors, persons with disabilities, catering, security, weight and balance, airline alliances - codeshare flights and immigration requirements. Top expert on this category with more than 900 questions answered so far. Please do not send questions regarding best fares and airport parking.
Thirty years of experience in the airline industry implementing alliances, codeshare programs, operational procedures and related training for airport'staff.
Education/Credentials
MBA Logistics, Marketing and Customer Services.

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