Expert: Roberto Gomes - 8/25/2008

Question
Good day sir. I made a reservation on american airline online. They sent me itenary shows the details of all my flights. From mobile alabama to texas to LA i will be riding american airline and wen i reach LA i will be transfered to philippine airline going to guama nd then manila philiipines which is my destination. What should i do when i get to LA as it is showed on my itenary have to transfer to PAL. Am i going to go to the counter and present my itenary to get another ticket every stop over that i will have? Pls help i want to know the procedure everytime i get to the airport bfore my destination. I requested assistance like by riding on a wheelchair because it will be kinda hard for me to transfer to another airplane.
Thank you and hope for your kind respond.

Answer
Dear CJ,

Let's go step by step:

1. When checking in in Mobile, ask the American Airlines staff to tag your baggage to your final destination Manila and ask them if they have an agreement with Philippines Airlines that enables them to produce all the boarding passes of your itinerary.

You'll need to show your itinerary with all flights involved confirmed. Also ask them to seat you on the row seats close to the exit. Since you made an online booking, you'll probably paid for the whole ticket (Mobile-Manila) in this transaction.

Finally, ask them to send a message to LA to have an agent at the gate to assist you on your connection.

2. When arriving in LA, you'll be arriving at AA gate on Terminal 4.
Your Philippines Airlines flight will be departing from Tom Bradley Terminal.

3. If AA in Mobile produced all your boarding passes, just go to Philippine Airlines counter and show them your documentation and reconfirm the gate number. If not you'll need to check in again with Philippines. Also check the boarding passes for the Guam-Manila flight.

For LAX airport map, check this link:

http://www.lawa.org/lax/pdf/T1_Directory.pdf

4. The same procedure will take place in Guam. You'll be in transit and be transferred to your flight to Manila, where you'll be inspected by Immigration and Customs.

Hope this helps.
If you'll need any additional information, please let me know.
Best Regards,
R. Gomes