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Question
Hi - have a quick one. Is it possible at all to add miles AFTER i travelled? Once i
forgot my membership number on a transatlantic business class return ticket on
Air Canada and I'm not sure its possible add those earned miles to my card...
Dear Salim,
You'll need to contact Air Canada directly to solve this issue since regulations vary from one airline to another. In most cases passengers have from 24 to 48 hours to claim for your miles since passenger itinerary record is erased from reservations'computer.
Best Regards,
R. Gomes
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Roberto Gomes
Expertise
General expertise and knowledge of airport procedures related to air travel. Questions concerning baggage and cargo, pets, minors, persons with disabilities, catering, security, weight and balance, airline alliances - codeshare flights and immigration requirements. Top expert on this category with more than 900 questions answered so far. Please do not send questions regarding best fares and airport parking.
Experience
Thirty years of experience in the airline industry implementing alliances, codeshare programs, operational procedures and related training for airport'staff.
Education/Credentials
MBA Logistics, Marketing and Customer Services.
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