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Question
I have a disability that renders my phyisical condition unstable - the ticket agent at american airlines said that if i purchase a ticket in my name said ticket is non transferrable. even if it is purchased for a flight more then a month in advance. Is this information accurate ? if it is not could you point me to a reference that states otherwise?
thanks in advance.
Dear Chris,
An airline ticket is a contract made between a person and an airline, and due to this it can not be transferred to another person. It must be cancelled. But you can ask for refund (administrative taxes may be applied and at least 30 days to be processed) and with this buy another ticket for someone else.
Best Regards,
R. Gomes
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Roberto Gomes
Expertise
General expertise and knowledge of airport procedures related to air travel. Questions concerning baggage and cargo, pets, minors, persons with disabilities, catering, security, weight and balance, airline alliances - codeshare flights and immigration requirements. Top expert on this category with more than 900 questions answered so far. Please do not send questions regarding best fares and airport parking.
Experience
Thirty years of experience in the airline industry implementing alliances, codeshare programs, operational procedures and related training for airport'staff.
Education/Credentials
MBA Logistics, Marketing and Customer Services.
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