About Katie Expertise I answer questions about the AllExperts service. For example: How does the system work? What are the reasons for this particular policy or feature?
Please note that I CAN NOT fix bugs, troubleshoot or deactivate/reactive your account. Such issues must be processed and documented through our Tech Support ticketing system. If you have a tech support or administrative issue, please Submit it Here.
Experience
BA in Economics (minor in Computer Science),
Columbia University
MS in Technology Management,
Columbia University
Question Hi Katie, I'm an expert on this site and I've been reading some of your troubleshooting answers and noticed you mentioned something about a "Guru program". I may have missed the newsletter that mentioned this so can you tell me what this guru program is?
Thanks for your time.
James
Answer The guru program is designed to recognize volunteers for their achievements in their field and their outstanding contributions to the AllExperts community.
There can be only one guru for each category. Gurus are selected from active volunteers for a term of 1 year. Here's a copy of the "Guru Contract" that volunteers sign when they accept the invitation to be guru for their category.
