AllExperts.com/Lack of Reads

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Question
In the past few weeks, 14 of my last 16 responses have not been read; can you confirm they are being delivered?

Respectfully;

Sean C.

Answer
You can resend unread answers to questioners. Click the question subject in your "Recently Answered Questions" list, then choose the "Post a Follow up to this Answer" option. Click preview then send and the questioner will receive another "Your Answer is Ready" e-mail.

Half of the 14 unready answers you mentioned where those you responded to using the auto-rejection options. Such questions will never be read because there is no answer to read. To avoid confusion, I deleted those questions from your list.

I then used the procedure described above to resend the remaining unread answers to the questioners.  

If they remain unread, click the link below to find out why:
http://experts.about.com/q/AllExperts-com-3324/Read.htm

Hope this helps and
Thanks for Volunteering,
Katie
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Katie

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I answer questions about the AllExperts service. For example: How does the system work? What are the reasons for this particular policy or feature?

Please note that I CAN NOT fix bugs, troubleshoot or deactivate/reactive your account. Such issues must be processed and documented through our Tech Support ticketing system. If you have a tech support or administrative issue, please Submit it Here.

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BA in Economics (minor in Computer Science), Columbia University
MS in Technology Management, Columbia University

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