Expert: Katie - 12/10/2006

Question
Hi Katie:

I'm sorry to put this question here, but I was unsure of where to put it.

I have recently been accepted as "Guru" of the category I serve as Expert in.  This afternoon, I decided I should become familiar with the other Experts within the category. One by one I am reading their replies to answers posed to them.  When I got to the second person.....I find that she is giving out some wrong and *dangerous* answers!! Since living beings are involved here, this greatly upsets me.  Also, since she lists herself as a 'professional' in the outside world in an area related to our topic, she has the majority of questions posed to her. Some of the answers she has given are so scary!  She seems to know about three real facts and NEVER refers people to professional experts in the field...which she should be doing probably half the time. Instead, she is setting HERSELF up as 'THE expert'.

Since the guru program is fairly new, I have am not sure who to report this to.  I do need to find out, however. I will continue to read and make sure that the information my 'experts' are giving out is accurate and truthful and not self-serving.

Please advise where we are to report folks we Guru's believe should not be "Experts" in our category; also what evidence is required - shall I compile a list of erroneous information she has given out?

Thanks for your help!

Answer
Thank you for alerting us.

To remove a volunteer, please send your request to experts@about.com. (It is difficult to track and process these type of requests through this interface.)

In the e-mail, please include:
1) The experts name
2) Links to at least 3 of her inaccurate answers
3) Your corrections to these answers
4) Any other info you believe will help
  her improve.

We will send the Q&A's to her to explain why we've deactivated her account.