|Rating(1-10)||Knowledgeability = 10||Clarity of Response = 10||Politeness = 10|
|Comment||Thank you Kenneth for your concise response on my questions. Obviously with your experience in clocks you were able to find sources that I evidently could not. I will contact those suppliers and let you know how I make out. Hope to get this hand made clock exterior with the Gustav Becker mechanism working soon. You were a great help. JK|
Answers by Expert:
Any mechanical clock question - no battery clock questions and no appraisals. 47 years as a professional clock repair person- still a full time clock repair service owner. Attach a photo if possible and note all markings on the rear of the mechanism- thanks
47+ years as a professional clock repair person- still a full time clock repair service owner.
Awards and Honors
Comment - Of the 7 antique clock experts provided by www.AllExperts.com, you, Mr. Saunders, were the ONLY one who provided the correct answer that allowed me to solve the problem for which I sought help; thanks a million!!! Comment - On a scale of 1-10, I would give Mr. Saunders a 15 on each category. His responses were clear, addressed my questions and concerns in a way that even I could understand, and even sent a picture. He explained what I had and how to resolve the issue. I was amazed at how quickly he replied to each on my e mails. He shouldn't get a gold star, he should get a whole box of them!!! Thank you Mr. Saunders, I will keep you on my e-mail "speed dial". Comment - Ken answered my question regarding how to adjust the proper striking of the hammers on my Grandfather clock within a few minutes of my sending the question to him. He answered my follow-up question the next morning. I would rate him higher if there was a number larger than ten in the selection box. Thanks again Ken Comment - I RECEIVED AN ANSWER WITHIN AN HOUR.OUTSTANDING SERVICE.YOUR RATING SHOULD BE HIGHER THAN 10. Comment - This Man is Fantastic...there is no Scale for a Professional...like him...if there was...He'd beat the top of it...off.....and Smile....I could never ask for more ....this Man is TOPS.......100+......is his Score.... Comment - It's happening!! The clock has run for about 8 hours...I appreciate your quick response and clarity of directions. Thanks so much ! Kenneth really knows his stuff, he has the knowledge about where you can buy replacement parts and where to get repair service or do it yourself. I think I can fix it myself and receive the full value of my clock. He even sent me pictures of clocks like mine sold online so I could get a good idea of the value. Thank you Kenneth for responding so fast and making me feel so confident in repairing my own clock. I vote Kenneth Volunteer of the Year.