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Antique Clocks/Grandfather clock will not strike on the hour


QUESTION: I have an antique Winterhalder & Hofmeier Grandfather clock, it keeps time and the 15 minute chimes work fine but the hour strike is not working.
The switch on the left is on strike selection and the left weight is in the raised position.
Could you give me an idea what to look at to resolve this problem?


ANSWER: cable tangled on the left strike winder drum is my first choice.  check with flashlight and mirror if needed and see how the cable lays on the drum.  advise.........

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QUESTION: I checked the strike winder drum and the cable was hung up. I released the cable but the hour strike is still not working. I touched the little butterfly spinning mechanism (not sure what its called) and the hour strike/bong started but it would not stop. It bonged 27 times and then I moved the switch to silent. Clock still does not strike on the hour.
Any other ideas or suggestions.

Thanks again,

It bonged 27 times and then I moved the switch to silent. Clock still does not strike on the hour.

seems it IS striking on the hour- just will not stop?    do I understand?

could be the rack hook is gummy and will not drop to shut off?  Did it stop after 27 times or is that when you chose to shut it off? could also be a broken pin in the gear train somewhere?

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Kenneth Saunders


Any mechanical clock question - no battery clock questions and no appraisals. 47 years as a professional clock repair person- still a full time clock repair service owner. Attach a photo if possible and note all markings on the rear of the mechanism- thanks


47+ years as a professional clock repair person- still a full time clock repair service owner.


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Comment - Of the 7 antique clock experts provided by, you, Mr. Saunders, were the ONLY one who provided the correct answer that allowed me to solve the problem for which I sought help; thanks a million!!! Comment - On a scale of 1-10, I would give Mr. Saunders a 15 on each category. His responses were clear, addressed my questions and concerns in a way that even I could understand, and even sent a picture. He explained what I had and how to resolve the issue. I was amazed at how quickly he replied to each on my e mails. He shouldn't get a gold star, he should get a whole box of them!!! Thank you Mr. Saunders, I will keep you on my e-mail "speed dial". Comment - Ken answered my question regarding how to adjust the proper striking of the hammers on my Grandfather clock within a few minutes of my sending the question to him. He answered my follow-up question the next morning. I would rate him higher if there was a number larger than ten in the selection box. Thanks again Ken Comment - I RECEIVED AN ANSWER WITHIN AN HOUR.OUTSTANDING SERVICE.YOUR RATING SHOULD BE HIGHER THAN 10. Comment - This Man is Fantastic...there is no Scale for a him...if there was...He'd beat the top of Smile....I could never ask for more ....this Man is his Score.... Comment - It's happening!! The clock has run for about 8 hours...I appreciate your quick response and clarity of directions. Thanks so much ! Kenneth really knows his stuff, he has the knowledge about where you can buy replacement parts and where to get repair service or do it yourself. I think I can fix it myself and receive the full value of my clock. He even sent me pictures of clocks like mine sold online so I could get a good idea of the value. Thank you Kenneth for responding so fast and making me feel so confident in repairing my own clock. I vote Kenneth Volunteer of the Year.

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